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Forum: BES Admin Corner 03-04-2014, 06:04 AM
Replies: 8
Views: 1,307
Posted By noname
Exclamation Is there a BES Network Outage now?

Hi all,

We are in AP Region. We get reports that BES users are not getting email messages on their BlackBerry. Multiple BES 4.x and 5.x users across multiple countries and multiple telcos. ...
Forum: BES Admin Corner 08-20-2013, 12:09 AM
Replies: 1
Views: 1,381
Posted By noname
Question How to transfer BB7 Contacts to a BB10 device (Work Space mode)?

Hi all,

It seems like we are unable to transfer Contacts from a BB7 to a BB10 (activated in Work Space mode in BES10 server). We are able to transfer Contacts from a BB7 to a BB10 (activated in...
Forum: BES Admin Corner 07-30-2013, 08:56 AM
Replies: 2
Views: 1,542
Posted By noname
Re: BES 10.1 Setup with Lotus Traveler 9.0

For me own references after talking to people:-

https://www.ibm.com/developerworks/community/blogs/mobileblog/entry/ibm_notes_traveler_9_and_blackberry_10_support2?lang=en

Daniel Nashed's Blog...
Forum: BES Admin Corner 07-05-2013, 11:33 PM
Replies: 2
Views: 1,542
Posted By noname
Question BES 10.1 Setup with Lotus Traveler 9.0

Hi all,

It has been a while I touch BES. Now that the top management wants a BES 10.1 setup for our top boss, here I am again posting in the forums :razz:

So I have a messaging environment where...
Forum: BES Admin Corner 07-20-2012, 10:07 PM
Replies: 4
Views: 1,241
Posted By noname
Re: SRP Connection getting dropped and established very frequently

SRP connection re-established immediately once it drops is the design by RIM. This is to ensure you always have SRP connections. Run the bbsrptest.exe for a period of time and take note of the...
Forum: BES Admin Corner 07-20-2012, 10:01 PM
Replies: 1
Views: 880
Posted By noname
Re: Why Enterprise location tracking might not work reliable:

Anything is possible technically, it's always the regulations that are at play.
Forum: BES Admin Corner 07-20-2012, 08:46 AM
Replies: 0
Views: 1,080
Posted By noname
Arrow Knowledge Sharing - Email may display embedded images from a previously viewed email

Folks, this happens many times in my environment already and my VIPs were whining like babies. Found out recently that it is a known device issue, and not the BES server's fault.

Article Title:...
Forum: BES Admin Corner 06-15-2012, 11:49 PM
Replies: 1
Views: 1,453
Posted By noname
Question QQ - BlackBerry Messenger Groups

Hi all,

What is the minimum BlackBerry Messenger version that will support the BBM Groups? I've checked with the BES server admin, the IT Policy for BBM are all defaults and they are not blocking...
Forum: BlackBerry Messenger (BBM) 06-15-2012, 10:48 PM
Replies: 1
Views: 1,840
Posted By noname
Question QQ - BlackBerry Messenger Groups

Hi all,

What is the minimum BlackBerry Messenger version that will support the BBM Groups? I've checked with the BES server admin, the IT Policy for BBM are all defaults and they are not blocking...
Forum: BES Admin Corner 03-16-2012, 11:30 AM
Replies: 5
Views: 1,016
Posted By noname
Re: User Migration - "ERROR: DestUserConfigIdIsAvailable, The UserId cannot be preser

Ok, after some deeper Google, I found my answer. Yes, indeed destination needs to be BES 5.0. I will migrate these 40% once this existing destination BES 4.1.6 is cutover to the new better hardware...
Forum: BES Admin Corner 03-16-2012, 11:19 AM
Replies: 5
Views: 1,016
Posted By noname
Re: User Migration - "ERROR: DestUserConfigIdIsAvailable, The UserId cannot be preser

To illustrate the problem clearer, let me give examples:

Source Server
==============
- User_Peter | SQLID=785
- User_Mary | SQLID=820

Destination Server
==============
- User_John | SQL=820
Forum: BES Admin Corner 03-16-2012, 11:15 AM
Replies: 5
Views: 1,016
Posted By noname
Re: User Migration - "ERROR: DestUserConfigIdIsAvailable, The UserId cannot be preser

It works. I have migrated some 60% users already, except 40% of them who have SQLIDs that already exist in the destination server's BESMgmt. That's why it's complaining. I wonder if my destination...
Forum: BES Admin Corner 03-16-2012, 03:34 AM
Replies: 5
Views: 1,016
Posted By noname
Question User Migration - "ERROR: DestUserConfigIdIsAvailable, The UserId cannot be preserved"

When using the Enterprise Transporter to migrate users from a source BES 4.1 SP6 configuration database to the destination BES 4.1 SP6 configuration database, the migration fails:-

(11/20...
Forum: BES Admin Corner 03-09-2012, 10:46 AM
Replies: 2
Views: 3,190
Posted By noname
Re: BES Express 5.0 Vs BES Enterprise 5.0

High Availability... that's the one I'm looking for! Thanks for helping me refresh my memory!!!
Forum: BES Admin Corner 03-08-2012, 05:16 PM
Replies: 2
Views: 3,190
Posted By noname
Question BES Express 5.0 Vs BES Enterprise 5.0

Hi all,

Whats the feature differences between the 2 flavors? What is some features that are left out in the Express version?

I need something like a summary comparision page like...
Forum: BES Admin Corner 12-17-2011, 06:24 AM
Replies: 3
Views: 1,962
Posted By noname
Re: BES Time Issue with Lotus domino

I shared before. Please do a search next time within forum.

http://www.blackberryforums.com/bes-admin-corner/250639-knowledge-sharing-time-related-errors-logged-continually-magt-logs-5-0-sp3.html
Forum: BES Admin Corner 12-10-2011, 05:15 PM
Replies: 3
Views: 3,833
Posted By noname
Re: BES for Domino, look to a server that is not home mail server

I agree 100% with Nico57. For all benefits, BES only brings to device the first 2K header of a message. Replicating mail files "local to BES" will be an effort gone wasted because BES honours the...
Forum: BES Admin Corner 12-10-2011, 05:08 PM
Replies: 2
Views: 1,531
Posted By noname
Re: BES Server Crash

NBES process is the Domino add-in task for the BES. Domino is telling that it has terminated abnormally. What is the BES version? If it is older version, upgrade to the latest version and see if...
Forum: BES Admin Corner 11-20-2011, 02:04 AM
Replies: 4
Views: 3,293
Posted By noname
Re: Desktop Software v6.1 Installation Stops with a Windows Installer message

There were spaces in the System variable's temp path and that caused the issue. Changed to C:\Temp and installation successful.

Thanks to below link:
Desktop Software won't install - BlackBerry...
Forum: BES Admin Corner 11-14-2011, 04:47 PM
Replies: 4
Views: 3,293
Posted By noname
Arrow Desktop Software v6.1 Installation Stops with a Windows Installer message

Hi all,

Wonder if anybody has this issue when installing BlackBerry Desktop Software v6.1 on a PC? Once setup.exe is executed, it shows a message box:-

Windows ® Installer. V 4.5.6001.22159...
Forum: General 9700 Series Discussion - Bold 2 10-17-2011, 04:37 AM
Replies: 3
Views: 1,722
Posted By noname
Re: Customize shortcut key to change to a quiet profile

OK guys and gals. Sorry I should have google a bit.

Did some searches and found the steps to turn all alerts off.

Not a shortcut though...

Silence your device - User Guide - BlackBerry Bold 9780...
Forum: General 9700 Series Discussion - Bold 2 10-17-2011, 04:32 AM
Replies: 3
Views: 1,722
Posted By noname
Re: Customize shortcut key to change to a quiet profile

Thanks ifonline. Is there one key toggling between Normal and Meeting profile? The objective is to get a shortcut key setup to quickly toggle to the Meeting profile where all sounds are off.
Forum: General 9700 Series Discussion - Bold 2 10-16-2011, 08:54 AM
Replies: 3
Views: 1,722
Posted By noname
Question Customize shortcut key to change to a quiet profile

Hi all,

A quick one. Anybody has the exact steps to set the left or right convenience keys on a Bold to a profile configured to mute all notifications ?
Forum: BES Admin Corner 09-24-2011, 09:57 AM
Replies: 7
Views: 1,904
Posted By noname
Re: Unread marks delays : Server side issue on Domino

This may be a regression issue on DT511330 in your BES 5.0.3 MR4.

Previously documented KB:-
Link: KB25798-Mail Server failover causes the BlackBerry Enterprise Server to process excessive...
Forum: BES Admin Corner 09-23-2011, 11:44 AM
Replies: 7
Views: 1,904
Posted By noname
Re: Unread marks delays : Server side issue on Domino

Affected mail files hosted on mail servers in Domino clusters? When you see the delay, was there a mail server cluster failover occur?
Forum: BES Admin Corner 09-21-2011, 04:25 PM
Replies: 4
Views: 1,749
Posted By noname
Re: Changing SRP keys from one BES server to another(BES4.1 to BES5.0)

knottyrope, transfer of SRP key = new SPR key?

PrabThind? Questions:-

1. Are there users on BES4 still? (Yes/No)
2. If 'Yes', are they supposed to be moved to the BES5? (Yes/No).
3. If 'Yes', then...
Forum: BES Admin Corner 09-21-2011, 12:34 AM
Replies: 7
Views: 1,904
Posted By noname
Re: Unread marks delays : Server side issue on Domino

Are all your Domino servers updated to version 8.5.3?
Forum: BES Admin Corner 09-16-2011, 03:02 AM
Replies: 8
Views: 1,881
Posted By noname
Re: I hate BES 5 so much

Yeah me too. Hate!
Forum: BES Admin Corner 08-18-2011, 09:41 PM
Replies: 1
Views: 1,422
Posted By noname
Re: Using Lotus Notes users credentials in Domino Directory lookups

No way - BES uses the Domino server's server id to perform the lookup.
Forum: BES Admin Corner 08-05-2011, 08:15 PM
Replies: 2
Views: 949
Posted By noname
Re: Two BAS instances on same box?

Everybody knows that BAS is heavy-weight. You wanna crash your machine?
Forum: BES Admin Corner 08-03-2011, 01:34 AM
Replies: 0
Views: 929
Posted By noname
Arrow Knowledge Sharing-Configuration Channel data will not be sent until key is generated

After performing an in place upgrade on a BlackBerry® Enterprise Server 4.1 SP7 to 5.0 SP2, multiple warning messages appear in the event viewer application log file from the BlackBerry®...
Forum: BES Admin Corner 08-02-2011, 08:12 PM
Replies: 6
Views: 1,910
Posted By noname
Re: BES 5.0.3 / Domino 7.02 fresh install : Many problems...

Check this out:-

Title: How to prepare the BlackBerry Enterprise Server for multiple IBM Lotus Domino domains
Link: KB05221-How to prepare the BlackBerry Enterprise Server for multiple IBM Lotus...
Forum: BES Admin Corner 08-02-2011, 03:24 AM
Replies: 0
Views: 973
Posted By noname
Arrow Knowledge Sharing - The installer splash screen hangs while installing BES 5.0 SP2/3

Interesting... Known issue: DT 1076124

Long delays may be experienced when performing a new install or when applying the maintenance release patches to the BlackBerry® Enterprise Server 5.0.2 and...
Forum: BES Admin Corner 08-02-2011, 02:42 AM
Replies: 6
Views: 1,910
Posted By noname
Re: BES 5.0.3 / Domino 7.02 fresh install : Many problems...

Why are you going against the system requirements and fighting a losing battle? Not supported means unsupported.

(1) messaging server
- Any of the following servers:
- IBM® Lotus® Domino® 8.0.2...
Forum: BES Admin Corner 08-01-2011, 09:30 AM
Replies: 6
Views: 1,910
Posted By noname
Re: BES 5.0.3 / Domino 7.02 fresh install : Many problems...

BES Domino 5.0.3 has not been tested against 7.0.2 Domino mail servers. Limited Support.

Upgrade your mail server to Domino 8.0.2 which is full supported.

Link:...
Forum: BES Admin Corner 07-29-2011, 09:11 AM
Replies: 6
Views: 1,038
Posted By noname
Re: BES Web Monitoring Portal

And it talks to your BAS to build your list of available BES components that can be monitored. By default, only your BESMgmt database is the non-SNMP component.
Forum: BES Admin Corner 07-29-2011, 09:06 AM
Replies: 13
Views: 2,818
Posted By noname
Re: BlackBerrySyncServer.exe and ~100% Utilization

It's an issue in 5.0.3 MR3 both Domino & Exchange. To be fixed in MR4 which is targeted to be release in August 2011. Meanwhile either do this:-

(1) Disable Sync service and have a good night...
Forum: BES Admin Corner 07-22-2011, 11:01 PM
Replies: 5
Views: 2,681
Posted By noname
Re: Knowledge Sharing - Do not switch your BES SRP ID back and forth unnecessarily

So I was searching through some incidents logs on this topic and found that for Domino BES, what got switched to an invalid SRP ID and not able to be reverted to the valid SRP ID are the...
Forum: BES Admin Corner 07-22-2011, 10:48 PM
Replies: 1
Views: 2,663
Posted By noname
Re: Knowledge Sharing - SSL connection to the BlackBerry ID portal is bypassing the p

Just a follow-up as the issue appears not to be related to App World but the BlackBerry Browser itself:-

The title of the article has been changed:-

Title: Access to web sites is bypassing the...
Forum: BES Admin Corner 07-22-2011, 10:35 PM
Replies: 5
Views: 1,576
Posted By noname
Re: Knowledge Sharing - Push apps from app world

That makes sense, thanks penguin3107.
Forum: BES Admin Corner 07-22-2011, 07:40 PM
Replies: 1
Views: 1,414
Posted By noname
Re: BES Proxy Maping

Proxy is configured per MDS-CS service, so applies to all BES users associated with it. I see no options at user level.

Use PAC file to control who gets direct, who gets redirect to proxy? But...
Forum: BES Admin Corner 07-22-2011, 07:34 PM
Replies: 1
Views: 745
Posted By noname
Re: IT Policy data format

Are you serious? I don't see a chance that RIM will be exposing this.
Forum: BES Admin Corner 07-22-2011, 07:24 PM
Replies: 5
Views: 1,576
Posted By noname
Re: Knowledge Sharing - Push apps from app world

Thanks TargetIT, I suspect there is a more restrictive purpose other than PEBKAC. knottyrope, care to comment, please?
Forum: BES Admin Corner 07-22-2011, 07:20 PM
Replies: 5
Views: 1,228
Posted By noname
Re: Migrate from GW (BES 4.1) to Exch (BES 5 Express)

Exchange, Domino, GroupWise. RIM has yet to create one single tool that let all this mailstores talk in a common language with one another.
Forum: BES Admin Corner 07-22-2011, 07:19 PM
Replies: 2
Views: 1,062
Posted By noname
Re: BES - Query IT Policy Data using SQL

rsk, that's cool tool. What is the name of that BRK tool? Please share with us! Thanks.
Forum: BES Admin Corner 07-22-2011, 07:17 PM
Replies: 4
Views: 961
Posted By noname
Re: Licences have vanished in migration

Folks, Enterprise Transporter migrates your users only. Not the CAL.

nobody7290 gave the KB article which you can use.

If you prefer, you can manually locate your CAL by using this query:

SELECT...
Forum: BES Admin Corner 07-20-2011, 09:33 AM
Replies: 5
Views: 1,576
Posted By noname
Re: Knowledge Sharing - Push apps from app world

Thanks for sharing! So since we can download these apps from App World, why do we need the COD and ALX for software push through BES? :)
Forum: BES Admin Corner 07-18-2011, 09:52 AM
Replies: 7
Views: 3,140
Posted By noname
Re: Knowledge Sharing - Service Impacting issues after upgrading to BES Domino 5.0 SP

OK folks,

An update. The following are confirmed fixed in the latest release of 5.0.3 MR3.

KB27021 - Blackberry Enterprise Server outage caused by Out Of Office Profile for a particular users mail...
Forum: BES Admin Corner 07-18-2011, 07:17 AM
Replies: 2
Views: 1,188
Posted By noname
Re: problem while upgrade from 4.17 to 5.0.3

and check out my knowledge sharing here:-

http://www.blackberryforums.com/bes-admin-corner/249234-knowledge-sharing-upgrade-issues-prompt-appears-when-upgrading-bes-5-0-sp3.html
Forum: BES Admin Corner 07-15-2011, 05:49 PM
Replies: 4
Views: 1,900
Posted By noname
Re: Error 1603 installing besn502mr3 for Domino

You may want to use the Microsoft Process Monitor to find out why the installation failed.

Link: Process Monitor (http://technet.microsoft.com/en-us/sysinternals/bb896645)

Setup to monitor the...
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