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Forum: General 9900 Series Discussion - Bold Touch 07-02-2012, 08:21 PM
Replies: 2
Views: 1,495
Posted By southwestcomm
Re: Voice Services cease to Function 9930

I had a customer report the same issue to me today.
Forum: General BlackBerry Discussion 04-29-2012, 01:53 PM
Replies: 4
Views: 1,378
Posted By southwestcomm
Re: Carrier voicemail enabling on BB before Google Voice

Can't you set your GV VM as the primary so that the VM doesn't go to the carrier?
Forum: General PlayBook Discussion 02-25-2012, 09:48 AM
Replies: 2
Views: 1,112
Posted By southwestcomm
Re: Missing from 2.0

when I launch video chat it list those contacts of mine who have it?
Forum: BES Admin Corner 02-17-2012, 08:00 PM
Replies: 7
Views: 2,372
Posted By southwestcomm
Re: Full download of BES software for reinstall

If your SRP indicates you have BES 5.0 you should be able to download that. Do you have TSupport?
Forum: General 9800 Series Discussion - Torch 01-08-2012, 07:34 PM
Replies: 6
Views: 3,052
Posted By southwestcomm
Re: 9850 - Back and BB buttons

nothing similar happening on my device. could be a hardware issue.
Forum: BlackBerry Help 11-30-2011, 08:55 PM
Replies: 2
Views: 703
Posted By southwestcomm
Re: BB SD card frustration

Do you have BB Desktop Manager installed?
Forum: General BlackBerry Discussion 11-27-2011, 09:48 PM
Replies: 6
Views: 1,338
Posted By southwestcomm
Forum: BlackBerry Help 09-29-2011, 08:49 PM
Replies: 4
Views: 1,221
Posted By southwestcomm
Re: Call Log vs Contyacts

Might be an issue specific to the 8520/8530. None of my devices experience that.
Forum: General 9800 Series Discussion - Torch 09-27-2011, 10:27 PM
Replies: 6
Views: 2,128
Posted By southwestcomm
Forum: General BlackBerry Discussion 09-27-2011, 10:24 PM
Replies: 4
Views: 1,019
Posted By southwestcomm
Re: Putting Email accounts on hold

You can disable Email on a BES account as well.
Forum: General 9600 Series Discussion - Tour 09-15-2011, 08:12 PM
Replies: 8
Views: 2,620
Posted By southwestcomm
Re: Just no longer Sure

Try the Browser on an OS7 device. Just as good of an experience as on Android.
Forum: General BlackBerry Discussion 09-08-2011, 08:20 PM
Replies: 3
Views: 2,170
Posted By southwestcomm
Re: License transfer from BES 4.1 to BES 5.0

Are you upgrading your current BES to 5.0 or installing a new instance?
Forum: BlackBerry Help 09-07-2011, 10:12 PM
Replies: 11
Views: 2,069
Posted By southwestcomm
Re: Blackberry Wifi *URGENT*

Do you have a BB data plan associated with your devices as well?
Forum: BlackBerry Help 09-06-2011, 09:39 PM
Replies: 2
Views: 1,268
Posted By southwestcomm
Re: Outlook Mac 2011 Sync with 9650

Did you re-map the desktop software to the calendar after updating the software?
Forum: General 9800 Series Discussion - Torch 09-04-2011, 10:35 PM
Replies: 15
Views: 2,939
Posted By southwestcomm
Re: 9850 Won't Assign Convenience Key

I haven't had any issue re-assigning the convenience key on my device.
Forum: BlackBerry Network 08-27-2011, 02:48 PM
Replies: 6
Views: 3,580
Posted By southwestcomm
Re: Carrier help

Boost Mobile as well.
Forum: General 9800 Series Discussion - Torch 08-26-2011, 08:20 PM
Replies: 22
Views: 2,491
Posted By southwestcomm
Re: LOVE my 9850

So far so good - I am loving my device as well!

Docs to Go Premium and vlingo are great pre-loads!
Forum: BlackBerry Network 08-22-2011, 06:28 PM
Replies: 2
Views: 3,075
Posted By southwestcomm
Re: BlackBerry WiFi Compatability with Lantronix WiPort Wireless Servers

Do you have a BlackBerry data plan on the device and have you tried accessing other WiFi access points?
Forum: General 9300 Series Discussion - Curve 3G 08-22-2011, 06:26 PM
Replies: 3
Views: 2,502
Posted By southwestcomm
Re: Best barcode scanner for 9330?

Bluetooth - baracoda work great.
Forum: General BlackBerry Discussion 08-17-2011, 09:20 PM
Replies: 2
Views: 1,017
Posted By southwestcomm
Re: Internet Issues

No Sprint BB has a gigabit connection. The 8330 has an EVDO Rev 0 chipset. You might max your download speed at 1.5 MB at best.

Do you have the Phone as a Modem option on your plan?
Forum: BES Admin Corner 08-09-2011, 10:49 PM
Replies: 2
Views: 1,597
Posted By southwestcomm
Re: Social Networking Application Proxy ( SNAP ) information?

Depends - do you have SharePoint internally? If so it is worth the installation. I love having access to my files.
Forum: BES Admin Corner 08-09-2011, 10:48 PM
Replies: 4
Views: 1,559
Posted By southwestcomm
Re: BES Express for GroupWise 4.1.7

The bigger question - are you trying to integrate with GroupWise? Exchange and Domino are supported:
BlackBerry - Enterprise Server Express - Free Download...
Forum: General BlackBerry Discussion 07-26-2011, 05:24 PM
Replies: 4
Views: 2,220
Posted By southwestcomm
Re: is it free to bbm to another country

in order for BBM to work you need a BB data plan.
Forum: General BlackBerry Discussion 07-23-2011, 04:04 PM
Replies: 3
Views: 1,707
Posted By southwestcomm
Re: Internet/Proxy Server

If the users have access no matter what the connection type you need to look at NetMotion.
Forum: General PlayBook Discussion 07-20-2011, 10:31 PM
Replies: 24
Views: 6,059
Posted By southwestcomm
Re: Must disable password to use Bridge

Are you running the stock Tmo OS on your BB?
Forum: BlackBerry Help 07-20-2011, 10:28 PM
Replies: 2
Views: 2,175
Posted By southwestcomm
Re: Sprint Blackberry Bold 9650 with Virgin Mobile?

They are the same company but use different device information and ROM's.
Forum: General PlayBook Discussion 07-17-2011, 11:04 AM
Replies: 24
Views: 6,059
Posted By southwestcomm
Re: Must disable password to use Bridge

My BB is password protected and the Bridge unlocks without any issue. Due you have the latest Bridge software on your device? Delete the pairing and set it up again.
Forum: BES Admin Corner 06-07-2011, 10:13 PM
Replies: 9
Views: 1,698
Posted By southwestcomm
Re: Changed BES IP and now Mail is down

Do you have Sprint devices on the BES as well? If so I can help you.
Forum: General PlayBook Discussion 06-07-2011, 10:09 PM
Replies: 7
Views: 3,988
Posted By southwestcomm
Re: Citrix Receiver

Citrix receiver for PB is on its way.
Forum: General BlackBerry Discussion 06-01-2011, 05:24 PM
Replies: 2
Views: 1,755
Posted By southwestcomm
Re: Move from BIS to BES Express

BIS only sync's Email so nothing will change. I recommend the user delete the Email acct integration from their BIS account.
Forum: General PlayBook Discussion 05-31-2011, 04:01 PM
Replies: 20
Views: 6,378
Posted By southwestcomm
Re: Bridge Browser vs Tethering ATT - Feedback

Your WiFi connection is much faster than the AT&T 3G connection. Has nothing to do with the PB or Bridge.
Forum: General 9670 Series Discussion - Style 05-25-2011, 06:46 PM
Replies: 11
Views: 4,435
Posted By southwestcomm
Re: Looked at the Style today.

If you are a heavy user you will notice the difference - especially if you have a PlayBook as well.
Forum: General BlackBerry Discussion 05-06-2011, 06:54 PM
Replies: 12
Views: 822
Posted By southwestcomm
Re: Wondering!!

whether it is PTT on an iDEN BB or CDMA BB it's still PTT....
Forum: General BlackBerry Discussion 05-01-2011, 11:23 AM
Replies: 12
Views: 822
Posted By southwestcomm
Re: Wondering!!

Have you been reading the blogs? There will be three BB's released with touchscreens.
Forum: General BlackBerry Discussion 04-30-2011, 01:01 PM
Replies: 12
Views: 822
Posted By southwestcomm
Re: Wondering!!

Sprint is also releasing next generation PTT services on CMDA. There may be a BB with PTT on that network.
Forum: General BlackBerry Discussion 04-30-2011, 01:00 PM
Replies: 4
Views: 861
Posted By southwestcomm
Re: Best BB for a Woman on the Go?

Similar to AnthroMatt I think the Style is a great phone. I like the fact it is a clam shell. It is easier to carry in a pocket and the device works great.
Forum: General BlackBerry Discussion 03-29-2011, 09:03 PM
Replies: 5
Views: 1,357
Posted By southwestcomm
Re: Replacement for WE8830

The 9650 Bold is a great device.
Forum: Aftermarket Software 03-27-2011, 08:06 PM
Replies: 3
Views: 2,935
Posted By southwestcomm
Re: Time tracker for tracking fees for service

TeleNav Track, Comet Tracker, Xora...
Forum: Aftermarket Software 03-27-2011, 08:04 PM
Replies: 2
Views: 2,495
Posted By southwestcomm
Re: Milage tracker

Try TeleNav Track, Comet Tracker, Xora.
Forum: General BlackBerry Discussion 03-24-2011, 04:57 PM
Replies: 2
Views: 3,050
Posted By southwestcomm
Re: Cadpage App for Blackberry

You may want to look at:

ATSC Voyager:
ATSC: ATSC Voyager Query for Handheld PDA (http://www.atsc.com/voyager/atsc-voyager-pda-smartphone.cfm)
Wallace Wireless:
Public Safety...
Forum: General BlackBerry Discussion 03-24-2011, 04:51 PM
Replies: 9
Views: 2,466
Posted By southwestcomm
Re: Warranty replacement, what to do?

If you purchased the original device from a corporate owned Spritn store find the nearest corporate owned store and go there. The policies are the same across all th stores.
Forum: General 9600 Series Discussion - Tour 03-17-2011, 09:24 PM
Replies: 3
Views: 4,740
Posted By southwestcomm
Re: MMS missing after upgrade

resend the service books.
Forum: General 9600 Series Discussion - Tour 03-15-2011, 10:46 PM
Replies: 6
Views: 4,568
Posted By southwestcomm
Forum: General 9670 Series Discussion - Style 03-10-2011, 09:06 PM
Replies: 2
Views: 2,769
Posted By southwestcomm
Re: Horizontal case

Haven't seen any. You may need to use a generic horizontal pouch.
Forum: General 9670 Series Discussion - Style 03-10-2011, 09:03 PM
Replies: 9
Views: 3,385
Posted By southwestcomm
Re: Pandora on Style

I use Slacker Radio and it runs fine.
Forum: BlackBerry Network 03-01-2011, 07:45 PM
Replies: 3
Views: 3,574
Posted By southwestcomm
Re: Multiple App Connection Issues

Sounds like an IT Policy on the device?
Forum: Carrier Specific Issues 02-27-2011, 02:52 PM
Replies: 5
Views: 3,002
Posted By southwestcomm
Re: Slow Sprint Network

Incorrect. iDEN is used for all the connectivity on that device. A "Sprint" BlackBerry is on the CDMA network an much faster.
Forum: General BlackBerry Discussion 02-23-2011, 07:43 PM
Replies: 3
Views: 2,290
Posted By southwestcomm
Re: SIP Client compatible with 9330 curve

What you need is the MVS server integrating the devices and the PBX.
Forum: Carrier Specific Issues 02-16-2011, 09:10 PM
Replies: 2
Views: 3,104
Posted By southwestcomm
Re: Sprint mass de-provisioning??

BES access is a specific feature code. Chances are someone removed it from the devices. It doesn't magically fall off.
Forum: General 9670 Series Discussion - Style 02-16-2011, 09:09 PM
Replies: 6
Views: 4,772
Posted By southwestcomm
Re: Cannot connect to OWA

Have you tried setting up Email on one of the new devices that worked previously with a Curve?
Has you IT dept made any changes to OWA?
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