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Forum: General Q10 Series Discussion - BlackBerry 10 Yesterday, 02:07 PM
Replies: 5
Views: 121
Posted By knottyrope
Forum: BlackBerry Help Yesterday, 01:27 PM
Replies: 1
Views: 146
Posted By knottyrope
Re: pictures preview: gone

with power on, remove battery and insert after 5 seconds

then give it about 30 min to re index pics
Forum: General Q10 Series Discussion - BlackBerry 10 Yesterday, 01:24 PM
Replies: 5
Views: 121
Posted By knottyrope
Re: q10, maybe dumb questions

hub management, calls, show in separate account only.
Forum: General Q10 Series Discussion - BlackBerry 10 Yesterday, 01:08 PM
Replies: 5
Views: 121
Posted By knottyrope
Re: q10, maybe dumb questions

2 yes you can customize the hub to show what you want in hub management
Forum: General 9900 Series Discussion - Bold Touch Yesterday, 07:19 AM
Replies: 4
Views: 358
Posted By knottyrope
Re: Goodbye, BlackBerry

there is no rumor of going out of the smart phone business

the news sites took that out of context from what Chen said

There is a 5 year plan
Forum: General Q10 Series Discussion - BlackBerry 10 04-17-2014, 09:32 AM
Replies: 6
Views: 236
Posted By knottyrope
Re: Q10 phone pad blinks on and off

which OS do you have now?
Forum: General BlackBerry Discussion 04-17-2014, 09:30 AM
Replies: 7
Views: 495
Posted By knottyrope
Re: Event logs

can search here
BlackBerry Knowledge Base (http://btsc.webapps.blackberry.com/btsc/microsites/search.do)
Forum: General BlackBerry Discussion 04-15-2014, 03:59 PM
Replies: 7
Views: 495
Posted By knottyrope
Re: Event logs

if you use BBID, then BBM gets enabled
Forum: General BlackBerry Discussion 04-15-2014, 03:19 PM
Replies: 1
Views: 257
Posted By knottyrope
Re: BlackBerry infrastructure diagram tools

Diagram here but no tools. I usually copy paste what I want into excell
http://docs.blackberry.com/en/admin/deliverables/60200/BES10_v10.2_Architecture_and_Data_Flow_Overview_en.pdf
Forum: General Z10 Series Discussion - BlackBerry 10 04-14-2014, 10:10 AM
Replies: 7
Views: 503
Posted By knottyrope
Re: My battery draining

glad to hear your doing better
Forum: Network Outages - powered by DataOutages.com 04-11-2014, 01:20 PM
Replies: 2
Views: 297
Posted By knottyrope
Re: AT&T outage in Boston, MA area

seems to be better now. our whole office had an issue here with all devices on AT&T. Verizon not affected.
Forum: Network Outages - powered by DataOutages.com 04-11-2014, 11:33 AM
Replies: 2
Views: 297
Posted By knottyrope
AT&T outage in Boston, MA area

seems anyone on AT&T is having issues
Forum: General Z10 Series Discussion - BlackBerry 10 04-11-2014, 08:48 AM
Replies: 7
Views: 503
Posted By knottyrope
Re: My battery draining

PIM could be multi sync a corrupt item

Start with this.



In outlook Make a new folder for contacts called backup

move all contacts to the folder and wait for all to be removed from device
Forum: General Z10 Series Discussion - BlackBerry 10 04-10-2014, 12:18 PM
Replies: 7
Views: 503
Posted By knottyrope
Re: My battery draining

once you update the OS it can take 48 hours for everything to settle in.

linking contacts, media thumbnails, music lists and more
Forum: General BlackBerry Discussion 04-10-2014, 12:16 PM
Replies: 7
Views: 495
Posted By knottyrope
Re: Event logs

Vlingo said hello

File was posted in BBM
Forum: General BlackBerry Discussion 04-09-2014, 03:26 PM
Replies: 2
Views: 455
Posted By knottyrope
Re: BlackBerry Link very slow

You could have a corrupt entry

Start with this.



In outlook Make a new folder for contacts called backup

move all contacts to the folder and wait for all to be removed from device
Forum: BlackBerry Help 04-09-2014, 10:52 AM
Replies: 1
Views: 409
Posted By knottyrope
Re: Contact Apps Interfering With Text Messaging HELP!!

uninstall both apps, then install them back but don't choose the contacts to sync
Forum: BlackBerry Help 04-09-2014, 10:50 AM
Replies: 3
Views: 486
Posted By knottyrope
Re: Blackberry z10 10.2.1.2102 battery issues

read on for more info
Lithium battery myths dispelled - BlackBerry Support Community Forums (http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Lithium-battery-myths-dispelled/td-p/1043579)
Forum: General Z10 Series Discussion - BlackBerry 10 04-09-2014, 08:32 AM
Replies: 2
Views: 486
Posted By knottyrope
Re: How to connect to Z10 Phone Directory

you will have to transfer that file to device maybe by email or to SD card and then move the file to that folder in device memory with File Manager
Forum: BlackBerry In the News 04-04-2014, 11:47 AM
Replies: 3
Views: 579
Posted By knottyrope
Re: BBM Stickers?

Shaun the sheep available now
Forum: General BlackBerry Discussion 04-04-2014, 09:07 AM
Replies: 1
Views: 498
Posted By knottyrope
Re: bbid

try this
KB26361-How to change or reset the BlackBerry ID password (http://www.blackberry.com/btsc/KB26361)
Forum: BlackBerry Help 04-03-2014, 11:11 AM
Replies: 15
Views: 818
Posted By knottyrope
Re: Can Anyone Point Me to Outlook.com Info?

you should be able to export your data to a PST file and then you will have a backup of it all
Forum: General PlayBook Discussion 04-03-2014, 11:10 AM
Replies: 3
Views: 406
Posted By knottyrope
Re: PlayBook Revival

wifi file sharing works well, I use that more often than wired and I can upload a video for kids while they play a game on it
Forum: General PlayBook Discussion 04-03-2014, 10:40 AM
Replies: 3
Views: 406
Posted By knottyrope
Re: PlayBook Revival

I have not heard of it working on Ubuntu

while it boots press power button down for 30 seconds and see if it reboots after
Forum: BES Admin Corner 03-31-2014, 03:54 PM
Replies: 63
Views: 106,241
Posted By knottyrope
Re: BBAdmin's BES Prerequisites Thread

some good info on BES 10
BlackBerry Enterprise Server 10 FAQ - BlackBerry Support Community Forums...
Forum: BES Admin Corner 03-25-2014, 01:17 PM
Replies: 1
Views: 338
Posted By knottyrope
Re: Migrate from exchange2003+besx5 to exchange2013+besx5

Answered here
Migrate from besx5+exchange 2003 (on the same serv... - BlackBerry Support Community Forums...
Forum: BlackBerryFAQ Article Discussion 03-19-2014, 03:55 PM
Replies: 3
Views: 924
Posted By knottyrope
Re: How to Trail SRP and CAL for BES 5.0.4

some don't know how to search
Forum: BES Admin Corner 03-19-2014, 02:01 PM
Replies: 3
Views: 349
Posted By knottyrope
Re: BES + Exchange 2010 - 2013 Upgrade

make a new BESAdmin account on 2013
Forum: BlackBerryFAQ Article Discussion 03-19-2014, 01:33 PM
Replies: 3
Views: 924
Posted By knottyrope
Re: How to Trail SRP and CAL for BES 5.0.4

this link should help then click on how to get it icon
BES - BlackBerry Enterprise Server - US (http://us.blackberry.com/business/software/bes/overview.html)
Forum: General Legacy Device Discussion 03-19-2014, 01:31 PM
Replies: 8
Views: 561
Posted By knottyrope
Re: New 7250

you think Q20 is coming out in a week?
Forum: BES Admin Corner 03-19-2014, 01:20 PM
Replies: 3
Views: 349
Posted By knottyrope
Re: BES + Exchange 2010 - 2013 Upgrade

I posted here on a move
Migration from Exchange 2007 to 2013 - BlackBerry Support Community Forums...
Forum: BlackBerry Help 03-12-2014, 04:07 PM
Replies: 4
Views: 605
Posted By knottyrope
Re: Z30 swipe does not minimize application

I could not minimize linkedin when I accidentally tapped on it
Forum: Carrier Specific Issues 03-06-2014, 08:41 AM
Replies: 3
Views: 744
Posted By knottyrope
Re: Results of T-Mob's BlackBerry Trade in Program

people that had an old iphone wanted to upgrade cheaply and bought a used BlackBerry on ebay or craigslist.
Forum: General PlayBook Discussion 03-05-2014, 02:42 PM
Replies: 1
Views: 741
Posted By knottyrope
Re: Apps hiding

try this
Blackberry playbook hiding apps - BlackBerry Support Community Forums (http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Blackberry-playbook-hiding-apps/td-p/2805653)
Forum: BlackBerry In the News 03-05-2014, 02:40 PM
Replies: 1
Views: 786
Posted By knottyrope
Re: Bes 12.

I am going to run it, looks like a great MDM system
Forum: BES Admin Corner 03-05-2014, 01:22 PM
Replies: 8
Views: 892
Posted By knottyrope
Re: Is there a BES Network Outage now?

Google, windows, apple and everyone else has had issues

took google months to fix its email issue
Apple iChat goes down and not mentioned in the news.
Outlook.com had an outage for a half day
my...
Forum: BES Admin Corner 03-05-2014, 09:45 AM
Replies: 5
Views: 756
Posted By knottyrope
Re: Multi-Site BES High Availability with BES 5 and Exchange 2010

SQL is used for a whole lot more than just that.
Forum: BES Admin Corner 03-04-2014, 01:14 PM
Replies: 5
Views: 756
Posted By knottyrope
Re: Multi-Site BES High Availability with BES 5 and Exchange 2010

This is the best fix for your BES server. - BlackBerry Support Community Forums...
Forum: BES Admin Corner 03-04-2014, 10:40 AM
Replies: 5
Views: 756
Posted By knottyrope
Re: Multi-Site BES High Availability with BES 5 and Exchange 2010

you need to cluster SQL and have a dedicated SQL server for it then once that is done move your BES database to it and re point BES to it.
Forum: BES Admin Corner 03-04-2014, 09:03 AM
Replies: 8
Views: 892
Posted By knottyrope
Forum: BES Admin Corner 02-25-2014, 08:30 AM
Replies: 9
Views: 4,670
Posted By knottyrope
Re: BlackBerry Enterprise Server License Trade Up

The BES12 platform is expected to be available by the end of 2014. An early adopter program will be open for participation this summer. For more information on BlackBerry's enterprise mobility...
Forum: BlackBerry Help 02-21-2014, 01:16 PM
Replies: 6
Views: 757
Posted By knottyrope
Re: Can Receive BBs but Cannot Send Out

I pull battery every day when I swap to a fully charged one
Forum: BES Admin Corner 02-21-2014, 09:04 AM
Replies: 5
Views: 451
Posted By knottyrope
Re: emails including attachments sent multiple times

maybe time to look at logs in OWA
Exchange ActiveSync testing and setup with BB10 - BlackBerry Support Community Forums...
Forum: BES Admin Corner 02-21-2014, 08:36 AM
Replies: 5
Views: 451
Posted By knottyrope
Re: emails including attachments sent multiple times

have you tried using a current OS on the Z10? 10.2.1 is out
Forum: BES Admin Corner 02-19-2014, 08:48 AM
Replies: 1
Views: 387
Posted By knottyrope
Re: Upgrade Guide Express -> Server 5.04

There is no upgrade, install new BES, use transporter to move users over to new BES

BlackBerry - Manuals and Guides (http://docs.blackberry.com/en/)
Forum: BlackBerry Help 02-11-2014, 10:37 AM
Replies: 2
Views: 1,072
Posted By knottyrope
Re: Forward mail from blackberry can not see previous mail in sent item in Lotus Note

what version BES and mail server?

also is what you have compatible?
BlackBerry - BlackBerry Enterprise Server Compatibility - US...
Forum: General PlayBook Discussion 02-07-2014, 12:33 PM
Replies: 7
Views: 1,463
Posted By knottyrope
Re: PB Mail-Client: Folder Administration

there is A mail you can side load on it

I just moved to Outlook.com so I can use Active Sync which allows my subfolders to sync
Forum: BES Admin Corner 02-07-2014, 08:39 AM
Replies: 0
Views: 1,065
Posted By knottyrope
Exclamation firewall settings required by 28 February 2014 for BES 10

Dear Valued Customer,

As you know, BlackBerry® Enterprise Service 10 (BES 10) and later requires the ability to communicate with several services external to the local network. This requires...
Forum: BES Admin Corner 02-06-2014, 10:41 AM
Replies: 9
Views: 1,155
Posted By knottyrope
Re: Change name of Corporate mail folder to "Desktop"

I have never done it on BES, only with desktop manager

you don't modify the column, you modify the data in that column
Forum: BES Admin Corner 02-06-2014, 08:22 AM
Replies: 9
Views: 1,155
Posted By knottyrope
Re: Change name of Corporate mail folder to "Desktop"

Change Service Display Name from "Desktop" - BlackBerry Support Community Forums...
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