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Search: Posts Made By: Gareth.Hooper
Forum: BES Admin Corner 02-07-2012, 05:43 AM
Replies: 2
Views: 5,402
Posted By Gareth.Hooper
Re: BES 5.0.3 Manage Users "•The request could not be completed. "

Your first port of call should be: BlackBerry Technical Solution Center (http://www.blackberry.com/btsc)
Second reference should be: General Support Forums - BlackBerry Support Community Forums...
Forum: BES Admin Corner 09-08-2010, 06:17 AM
Replies: 7
Views: 3,091
Posted By Gareth.Hooper
Please advise if this was in fact the resolution....

Please advise if this was in fact the resolution.

Please update in detail the changes as this will end up being another stagnent thread with no resolution or closure.


Thanks.
Forum: BES Admin Corner 08-17-2010, 12:50 PM
Replies: 3
Views: 6,590
Posted By Gareth.Hooper
The response you received is correct. ...

The response you received is correct.

KB10430-"Some databases failed to synchronize: Address Book" when performing an Enterprise Activation (http://www.blackberry.com/btsc/kb10430)
KB10009-"Some...
Forum: BES Admin Corner 08-17-2010, 12:33 PM
Replies: 4
Views: 724
Posted By Gareth.Hooper
Oh, if you read this somewhere, perhaps the...

Oh, if you read this somewhere, perhaps the reference was for BIS which does not have this except for now recently GMail contact syncing, supported by most carriers.
Posted via BlackBerryForums.com...
Forum: BES Admin Corner 08-17-2010, 12:31 PM
Replies: 4
Views: 724
Posted By Gareth.Hooper
All PIM data is Bi-directional by default. ...

All PIM data is Bi-directional by default.

Reconcile Now only applies to Messages.
Posted via BlackBerryForums.com Mobile
Forum: BES Admin Corner 08-17-2010, 12:28 PM
Replies: 2
Views: 1,041
Posted By Gareth.Hooper
Yes, and multiples of both. Just cannot use the...

Yes, and multiples of both. Just cannot use the same DB for an Express and Premium together. But can have multiple express servers share a DB
Posted via BlackBerryForums.com Mobile
Forum: BES Admin Corner 08-17-2010, 12:24 PM
Replies: 2
Views: 1,694
Posted By Gareth.Hooper
Yes, the same rules apply as normal. Use a remote...

Yes, the same rules apply as normal. Use a remote DB for both Express servers for core components (facilitate moving users between the two if need be), install remote Router component into DMZ, point...
Forum: BES Admin Corner 08-14-2010, 08:10 AM
Replies: 15
Views: 7,283
Posted By Gareth.Hooper
Yes I have read them... They reasonably useless...

Yes I have read them... They reasonably useless for troubleshooting.
Forum: BES Admin Corner 08-13-2010, 01:08 AM
Replies: 15
Views: 7,283
Posted By Gareth.Hooper
I am still not clear on the reason for the need...

I am still not clear on the reason for the need of the notes client on the Machine. I can only presume it is there purely for an authentication mechanism to the Domino server domain.

What format...
Forum: General BlackBerry Discussion 09-23-2008, 09:28 AM
Replies: 15
Views: 2,783
Posted By Gareth.Hooper
Drewsb, in most instances I have seen this, is...

Drewsb, in most instances I have seen this, is when there is a hung Javascript from browsing a webpage. Do you have this enabled for your Browser? 99% of the time to resolve this issue is to clear...
Forum: BES Admin Corner 08-18-2008, 09:21 PM
Replies: 3
Views: 1,268
Posted By Gareth.Hooper
BES users the primary address by default. BES...

BES users the primary address by default. BES also users what it is being presented by exchange (loose statement), so at times, not the norm, it will reflect an alias. This, depending on the arcive...
Forum: General Legacy Device Discussion 08-15-2008, 02:54 PM
Replies: 6
Views: 1,652
Posted By Gareth.Hooper
BlackBerry Search Results...

BlackBerry Search Results (http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15003&sliceId=SAL_Public&command=show&forward=nonthreadedKC&kcId=KB15003)
Forum: General Legacy Device Discussion 08-15-2008, 02:49 PM
Replies: 6
Views: 1,652
Posted By Gareth.Hooper
Third Party costs money.... Two ways to go...

Third Party costs money....
Two ways to go about this is Contact your IT Dept and have them apply the SQL patch from RIM for this. Alternatively Service Pack 6 will do this on BES.
Forum: BES Admin Corner 08-12-2008, 03:36 PM
Replies: 2
Views: 877
Posted By Gareth.Hooper
As per the response, aslong as IMAP is available...

As per the response, aslong as IMAP is available from the www use BIS. As for Messenger, as the name implies Enterprise Messenger, it will require BES to facilitate messaging as there is a...
Forum: General 8300 Series Discussion - Curve 08-10-2008, 07:45 PM
Replies: 3
Views: 829
Posted By Gareth.Hooper
Firmware won t make any difference. Go through...

Firmware won t make any difference. Go through the BES logs for further investigation. Not the event viewer info, that stuff is a lot of nonsense and overkill info. You want the real info info from...
Forum: Beta You Than Me 07-06-2008, 03:11 AM
Replies: 237
Views: 22,869
Posted By Gareth.Hooper
This is Beta Code released to Partners.

This is Beta Code released to Partners.
Forum: General BlackBerry Discussion 06-29-2008, 04:24 AM
Replies: 8
Views: 6,684
Posted By Gareth.Hooper
The email you are getting is from the the BIS...

The email you are getting is from the the BIS service because it cannot authenticate your account you setup to fetch mail from.

You get this when you have changed the Mail Service Account, in your...
Forum: General BlackBerry Discussion 06-29-2008, 04:04 AM
Replies: 7
Views: 922
Posted By Gareth.Hooper
4.5 comes with a very basic DocstoGo. You would...

4.5 comes with a very basic DocstoGo. You would be able to do the the necessary Word and Powerpoint editing. Storing a new doc on the sd card will allow for Creating a new doc (Save As another name...
Forum: General BlackBerry Discussion 04-30-2008, 05:30 AM
Replies: 1
Views: 718
Posted By Gareth.Hooper
If your BES is on a Seperate machine have...

If your BES is on a Seperate machine have installed the SP3 to patch the Exchange management Tools. This sounds like the CDO.dll is not the same version or newer than Exchange itself.

If the...
Forum: General BlackBerry Discussion 04-30-2008, 05:25 AM
Replies: 1
Views: 6,175
Posted By Gareth.Hooper
Supplementary service error: Unexpected Data...

Supplementary service error: Unexpected Data Value
Doc ID : KB11542...
Forum: General BlackBerry Discussion 04-30-2008, 05:20 AM
Replies: 6
Views: 809
Posted By Gareth.Hooper
If the above setting under Message options is...

If the above setting under Message options is done (Seperate) the SMS will have a separate inbox has you have seen and should. If specificed as seperate it will over-ride the Theme default setting....
Forum: General BlackBerry Discussion 04-30-2008, 05:10 AM
Replies: 6
Views: 1,246
Posted By Gareth.Hooper
The browser itsel can also facilitate RSS feeds...

The browser itsel can also facilitate RSS feeds in list view type view.
Add bookmark with the rss link

There are then the menu options to view the description and full story.

You can then also...
Forum: General BlackBerry Discussion 04-01-2008, 02:36 PM
Replies: 7
Views: 1,155
Posted By Gareth.Hooper
The DM must be connected to the MAPI system so...

The DM must be connected to the MAPI system so select the Outlook profile, also the LAN. Connect both Devices at the same to the Workstation/Notebook.

When running the Switch Device Util the first...
Forum: General BlackBerry Discussion 03-31-2008, 01:02 AM
Replies: 12
Views: 1,137
Posted By Gareth.Hooper
Its install perfectly but in some instances it...

Its install perfectly but in some instances it would not Launch.
I had it working once upon a time but I find it is buggy beyond belief.

As far as I remember, Sync should still be there, that...
Forum: General BlackBerry Discussion 03-31-2008, 12:47 AM
Replies: 12
Views: 1,137
Posted By Gareth.Hooper
4.2.2 is far more stable that 4.3 at the moment. ...

4.2.2 is far more stable that 4.3 at the moment.
I have an issue where 4.3 will not launch at all even on a new OS Install (XP SP2). It seems to sit there in the background thinking about itself and...
Forum: General BlackBerry Discussion 03-31-2008, 12:39 AM
Replies: 21
Views: 10,994
Posted By Gareth.Hooper
BIS will use the same protocol as what you are...

BIS will use the same protocol as what you are able to access OWA from external of your network, HTTP Connection to Mailbox using URL and Domain Information. You may find your Exchange Admin has...
Forum: General BlackBerry Discussion 03-31-2008, 12:32 AM
Replies: 7
Views: 1,155
Posted By Gareth.Hooper
If you are on BES I would highly recommend doing...

If you are on BES I would highly recommend doing a Switch Device via the Desktop Manager (Installed as BES). This will automate the whole process and re-activate as part of the process, changing the...
Forum: RIM Software 03-21-2008, 12:04 PM
Replies: 6
Views: 1,557
Posted By Gareth.Hooper
Dont get your hopes up with SP 5, what I have...

Dont get your hopes up with SP 5, what I have installed its just another SP.
Used 4.3 firmware on an 8110, nothing special, so hopefully the firmware after this that we have all been waiting for...
Forum: RIM Software 03-21-2008, 11:53 AM
Replies: 3
Views: 1,046
Posted By Gareth.Hooper
If you are able to copy the Database File from...

If you are able to copy the Database File from the drive to another server, Attach the DB File to SQL with Entperise Manager, Open the Manager, from there expand the Databases Folder, then Expand the...
Forum: Beta You Than Me 03-03-2008, 11:58 AM
Replies: 362
Views: 69,722
Posted By Gareth.Hooper
Is your BB Rep a Sales based Person or Technical?

Is your BB Rep a Sales based Person or Technical?
Forum: BES Admin Corner 02-22-2008, 08:54 AM
Replies: 64
Views: 4,843
Posted By Gareth.Hooper
Resource Centre still down with that database...

Resource Centre still down with that database error.
Anyone know anything from on fixing this problem.

Cannot access archive for Domino 4.1.5
Forum: RIM Software 02-22-2008, 08:46 AM
Replies: 6
Views: 1,181
Posted By Gareth.Hooper
One of things.... Perhaps it will help getting...

One of things....
Perhaps it will help getting the message across when the actual questions are asked over and over again....did I mention over and over again. It will just to those search results...
Forum: RIM Software 02-22-2008, 08:30 AM
Replies: 6
Views: 1,181
Posted By Gareth.Hooper
What's New in BES v4.1 with Service Pack 5 for Microsoft Exchange

Webcast PDF for 4.1.5 (http://www.mediafire.com/?f1w9omnb4yo)
Forum: Developer Forum 02-20-2008, 12:11 PM
Replies: 4
Views: 5,175
Posted By Gareth.Hooper
RRR :cry:

RRR

:cry:
Forum: Developer Forum 02-20-2008, 10:57 AM
Replies: 4
Views: 5,175
Posted By Gareth.Hooper
COD to JAR

I have seen all the JAR to COD articles, webpages etc...but what I am not seeing or finding is how to Convert COD to JAR, If this is possible.

If so is it the process using BB JDE?

Is this...
Forum: BlackBerry On Non-RIM Hardware 02-06-2008, 01:56 AM
Replies: 8
Views: 5,815
Posted By Gareth.Hooper
As far as I understand this mail should not be...

As far as I understand this mail should not be opened for activation to take place, I have however not formally tested this.

What I have also found with the E90's is that it does not make the...
Forum: General Legacy Device Discussion 02-06-2008, 01:17 AM
Replies: 17
Views: 4,494
Posted By Gareth.Hooper
Having both BES and BIS running together will...

Having both BES and BIS running together will Show All Messages in the Primary Message Inbox. If you have created BIS Accounts for the same handheld, the BIS Service will create new Inboxes for each...
Forum: General 8100 Series Discussion - Pearl 02-06-2008, 01:00 AM
Replies: 5
Views: 726
Posted By Gareth.Hooper
Rim have published a supported listing of...

Rim have published a supported listing of successfully tested or approved working BT units by Manufacturer. Where this is on the site, I cannot say,its been ages since seeing it. If I found the link...
Forum: BlackBerry Themes 02-06-2008, 12:55 AM
Replies: 6
Views: 837
Posted By Gareth.Hooper
I play around with Themes all the time and have...

I play around with Themes all the time and have seen this with some themes that I intstalled. For whatever reason some Themes will Only reflect after a Reboot or Battery Pull. This has resolved the...
Forum: General BlackBerry Discussion 01-31-2008, 02:54 AM
Replies: 6
Views: 694
Posted By Gareth.Hooper
Are you BES or BIS? It Reconciles the...

Are you BES or BIS?

It Reconciles the changes between the Server and Handheld prior to scheduled task for standard Automatic Reconciliations, Open, Mark Unopened, Deletions etc.
Forum: General 8300 Series Discussion - Curve 01-31-2008, 02:08 AM
Replies: 9
Views: 665
Posted By Gareth.Hooper
This is strange though. I have also not really...

This is strange though.
I have also not really had this problem before and found majority of pages load fresh each time.

What Handheld Model, Version do you have and is this with all web browsing...
Forum: General 8300 Series Discussion - Curve 01-31-2008, 01:31 AM
Replies: 6
Views: 808
Posted By Gareth.Hooper
As per post...

As per post...
Forum: General 8300 Series Discussion - Curve 01-31-2008, 01:27 AM
Replies: 9
Views: 665
Posted By Gareth.Hooper
Open Browser (So you are viewing the Bookmarks) ...

Open Browser (So you are viewing the Bookmarks)
Menu
Options
Cache Operations
Clear Content Cache

The browser works in a similar fashion as a Desktop Browser, It will reference cache for...
Forum: General 8300 Series Discussion - Curve 01-31-2008, 01:11 AM
Replies: 6
Views: 808
Posted By Gareth.Hooper
Every BlackBerry Handheld comes with a unique...

Every BlackBerry Handheld comes with a unique Number this can be seen on the Side of your BB Box it came in labelled as BlackBerry or BB PIN or via Settings or Options | Status. This number...
Forum: General 8300 Series Discussion - Curve 01-31-2008, 12:59 AM
Replies: 20
Views: 6,416
Posted By Gareth.Hooper
The Webloader works best with IE, I generally use...

The Webloader works best with IE, I generally use firefox which the webloader does not like....As for the Live MEssenger Webloader, it is not yet supporting USB Based installs.

The below is from...
Forum: Social Networking 12-16-2007, 09:50 AM
Replies: 171
Views: 202,284
Posted By Gareth.Hooper
Here is the link for Live Messenger off the...

Here is the link for Live Messenger off the BlackBerry Site.
It seems many are getting the Error 500 story when trying to either access the page or the download button. I get the error when trying...
Forum: General 8100 Series Discussion - Pearl 12-15-2007, 11:01 PM
Replies: 179
Views: 393,300
Posted By Gareth.Hooper
Install the Colour App from here:...

Install the Colour App from here: http://www.geekandproud.net/blackberry/colorpearl/colorpearl.jadSettings for the app can be found under Settings or Options
Forum: RIM Software 11-19-2007, 06:33 AM
Replies: 127
Views: 52,548
Posted By Gareth.Hooper
I am dissappointed in this release, there has...

I am dissappointed in this release, there has been so much HOOHAAA over it...All it is, is a fancy skin. Nothing else has been changed.
Forum: General Legacy Device Discussion 10-26-2007, 10:40 AM
Replies: 18
Views: 5,227
Posted By Gareth.Hooper
Marcust99 I need the exact version that you have...

Marcust99 I need the exact version that you have installed and if possible the Pearl you mention of your friend. I have at this very moment dealing RIM on this issue with regards to the error. I have...
Forum: General Legacy Device Discussion 10-26-2007, 10:12 AM
Replies: 18
Views: 5,227
Posted By Gareth.Hooper
Correction on Handheld Download Link: ...

Correction on Handheld Download Link:

Facebook (http://www.blackberryforums.com/www.blackberry.com/facebook/mobiledownload) - Handheld Download
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