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Forum: Beta You Than Me 11-29-2009, 10:38 AM
Replies: 59
Views: 14,067
Posted By merlin
Hi all I too would appreciate the link. the...

Hi all
I too would appreciate the link. the last two betas caused loads of reboots and I am going to downgrade to 4.6 if I cant stabalize my device!
Merlin
Forum: BES Admin Corner 11-20-2009, 02:53 PM
Replies: 2
Views: 3,631
Posted By merlin
Oh, I was hoping I wouldn't have to do that. ...

Oh, I was hoping I wouldn't have to do that.

The other option I had considered:

1) Uninstall BES from one server adn rebuild it from scratch (new OS install)
2) Upgrade the other server to 5.0...
Forum: BES Admin Corner 11-19-2009, 03:23 PM
Replies: 2
Views: 3,631
Posted By merlin
Upgrading BES 4.1 to 5

Hi all

Am am planning to upgrade our BES servers to v5. I have the following configurations:

Two BES servers running 4.1.6 MR7 and a seperate SQL 2005 box with the database.

One BES has 360...
Forum: BES Admin Corner 06-18-2009, 03:36 PM
Replies: 5
Views: 2,336
Posted By merlin
Hi all I downloaded MR1 yesterday and tried...

Hi all

I downloaded MR1 yesterday and tried the API again and it worked without error this time.

Just wondering if RIM released the API to work with MR1 before MR1!!

Anyway, all working fine...
Forum: BES Admin Corner 06-17-2009, 07:39 PM
Replies: 5
Views: 2,336
Posted By merlin
Angry Installing the Blackberry Administration API

Hi all

I need to install the Blackberry Administration API's on my BES 5.0 server so I can use Rove MobileAdmin (also installed on the BES) to manage my BES remotely.

Problem is, I have...
Forum: BES Admin Corner 07-28-2008, 05:10 PM
Replies: 40
Views: 14,651
Posted By merlin
Does anyone getting these errors use BackupExec...

Does anyone getting these errors use BackupExec (or similar) and a remote agent to backup their BES directories -the folders on the BES server, not the databases on a seperate SQL box?

I am still...
Forum: BES Admin Corner 07-21-2008, 04:15 PM
Replies: 40
Views: 14,651
Posted By merlin
Quick update, I have searched the logs again and...

Quick update, I have searched the logs again and notice the first error is:

(EFFF2710) -> [DIAG] Error flushing the debug trace file : Permission denied (error : 13)
Forum: BES Admin Corner 07-21-2008, 01:54 PM
Replies: 40
Views: 14,651
Posted By merlin
Strange error since 4.1.6 on one BES

Hi all
I have 2 BES servers, BBBES1 and BBBES2, both using the same SQL database on a seperate SQL server. These are running on Win 2k3 with Exchange 2003.

Everything was working well, and I...
Forum: BES Admin Corner 07-19-2008, 02:50 PM
Replies: 2
Views: 1,726
Posted By merlin
{Notify Database} : Required tables do not have dbns |BASTraits

Hi all
Just put SP6 on my Exchange BES.
All looks good and working except an error in the event log that says

{Notify Database} : Required tables do not have dbns |BASTraits

Anyone know what...
Forum: BES Admin Corner 11-30-2007, 04:14 PM
Replies: 8
Views: 2,838
Posted By merlin
Hi. Depending on what version of the handheld...

Hi. Depending on what version of the handheld software your using, you can do something like that, but it is setup on the device, not by IT Policy

In the profile settings, where it lists the...
Forum: General 8300 Series Discussion - Curve 08-02-2007, 02:21 PM
Replies: 177
Views: 24,526
Posted By merlin
Downloading it now and will put it on my O2...

Downloading it now and will put it on my O2 provided Curve. Will post results shortly!
Merlin
Forum: General 8300 Series Discussion - Curve 08-01-2007, 03:41 PM
Replies: 10
Views: 1,372
Posted By merlin
I have a similar annoying problem in agenda view,...

I have a similar annoying problem in agenda view, but only at month end!

If you go to agenda view and then scroll down the month, when you get to the next month, it doesn't show any appointments...
Forum: BES Admin Corner 07-27-2007, 03:04 PM
Replies: 5
Views: 1,289
Posted By merlin
I would agree with Adramalech. We have multiple...

I would agree with Adramalech. We have multiple BES and Exchange servers. Exchange we just backup the mailbox stores and don't bother with individual users. This method works fine and we can...
Forum: General 8300 Series Discussion - Curve 07-26-2007, 09:28 AM
Replies: 18
Views: 2,823
Posted By merlin
Thanks for that..Yes, it is nice, I want it too...

Thanks for that..Yes, it is nice, I want it too now!

M
Forum: General 8300 Series Discussion - Curve 07-25-2007, 05:35 PM
Replies: 18
Views: 2,823
Posted By merlin
Not having a pearl to compare, whats the...

Not having a pearl to compare, whats the difference between the Dimension Today and the Dimension Today Plus theme?
M
Forum: BES Admin Corner 07-09-2007, 04:21 PM
Replies: 3
Views: 1,093
Posted By merlin
hi. I have the same problem on my BES'es. I...

hi.
I have the same problem on my BES'es. I remember reading somewhere that this was a bug in the BES Admin console. To be honest, it makes no difference to MDS so we just don't bother and always...
Forum: BES Admin Corner 07-09-2007, 04:16 PM
Replies: 8
Views: 6,741
Posted By merlin
From Idokorro: How to fix: FYI, I...

From Idokorro:


How to fix:


FYI, I have mine set to 1024 on all our BES servers and have now get no issues with Remote Desktop or Citrix!

Merlin
Forum: BES Admin Corner 07-09-2007, 04:11 PM
Replies: 8
Views: 6,741
Posted By merlin
Hi. Yes, its a setting in BES. I will have a...

Hi.
Yes, its a setting in BES. I will have a look for it now and post it in a moment...Presuming that your user is using Idokorro Citrix app, there is a reference somewhere on their support site to...
Forum: BES Admin Corner 05-25-2007, 05:33 PM
Replies: 4
Views: 1,021
Posted By merlin
Actually, RIM does support BES on VM if your...

Actually, RIM does support BES on VM if your Running 4.1 SP2 or SP3.

As for what I would have done, in our environment (2 BES 4.1.3 servers, 1 SQL server and using Exchange) I would move the users...
Forum: BES Admin Corner 05-23-2007, 04:33 PM
Replies: 3
Views: 1,924
Posted By merlin
hi. I've got 2 BES 4.1.3 servers and a SQL2005...

hi. I've got 2 BES 4.1.3 servers and a SQL2005 box

I have never installed a RimEsp.dll on the SQL box (or anywhere)

Is this something I should have done? Not having any issues without it....
Forum: BES Admin Corner 05-20-2007, 06:46 AM
Replies: 2
Views: 1,948
Posted By merlin
[QUOTE=brewdude6;541129] [01:22:51]...

[QUOTE=brewdude6;541129]
[01:22:51] BESUserAdmin::LoginClient - Could not determine client role. Error Code: -55 (Unable to determine client role.)
QUOTE]

Hi.

I've had the error before, and...
Forum: BES Admin Corner 05-19-2007, 05:58 PM
Replies: 0
Views: 1,276
Posted By merlin
Configuration check returned error 8

Hi all

I have one device (8800) that won't install the software configuration thats assigned to it. When I click to "Update configuration status check" nothing happens, but in the BES event log...
Forum: BES Admin Corner 05-18-2007, 02:47 PM
Replies: 107
Views: 23,614
Posted By merlin
Hi.Yes, I am running it on one of my BES...

Hi.Yes, I am running it on one of my BES servers...
M
Forum: BES Admin Corner 05-15-2007, 05:50 PM
Replies: 107
Views: 23,614
Posted By merlin
If I can get the filtering working over the...

If I can get the filtering working over the weekend, I might have a look at doing some kind of authentication so that I can give certain admins access to different views based on IT policy devices...
Forum: BES Admin Corner 05-15-2007, 05:42 PM
Replies: 107
Views: 23,614
Posted By merlin
Wink Hi all. Just found a small problem! In...

Hi all.

Just found a small problem!

In the green.css there is a style missing...



Without it, accounts with over 30 days inactivity aren't highlighted in red.
Forum: BES Admin Corner 05-15-2007, 05:37 PM
Replies: 107
Views: 23,614
Posted By merlin
No SNMP isn't working, but at least its not...

No SNMP isn't working, but at least its not stopping phpBerrystats working - might look at SNMP at the weekend...



Thats ok, I may have a look at seeing how easy it is to put a filter in. I...
Forum: BES Admin Corner 05-15-2007, 05:20 PM
Replies: 107
Views: 23,614
Posted By merlin
Thanks blubyu that did the trick! In the...

Thanks blubyu that did the trick!

In the default config snmp is enabled and I didn't have the php extension for php uncommented. I've uncommented it in the php.ini and its all working now!
...
Forum: BES Admin Corner 05-15-2007, 04:46 PM
Replies: 107
Views: 23,614
Posted By merlin
thanks! PHP is now working and I am getting...

thanks! PHP is now working and I am getting somewhere now.

I now get the top header and then got an error "Can't open database". so I fixed the typo in my config.php file!

Now it sort of...
Forum: BES Admin Corner 05-15-2007, 04:24 PM
Replies: 107
Views: 23,614
Posted By merlin
Thanks. I've done that and noticed that it was...

Thanks. I've done that and noticed that it was defaulting to C:\PHP5 for my php stuff. I've changed it so that it now looks correctly in C:\PHP but now when I browse to my website instead of...
Forum: BES Admin Corner 05-15-2007, 03:00 PM
Replies: 107
Views: 23,614
Posted By merlin
Hi all Just installed php-berrystats -...

Hi all

Just installed php-berrystats - Changed the config file and gave it a go and I am getting this error

Fatal error: Call to undefined function mssql_connect() in...
Forum: Aftermarket Software 05-13-2007, 05:13 PM
Replies: 112
Views: 15,149
Posted By merlin
HI all Is anyone using Beyond411 in the UK? ...

HI all

Is anyone using Beyond411 in the UK?

Looking for some help getting my address, town, postcode setup properly...

Merlin
Forum: BES Admin Corner 05-08-2007, 12:52 PM
Replies: 2
Views: 1,225
Posted By merlin
Yes, I think that was the problem...It's fixed...

Yes, I think that was the problem...It's fixed now, but I did rebuild both my BES servers from scratch (Clean install of Win 2k3 R2, Reinstall BES, SP's, HF and BRK!) - I know it sounds like a lot...
Forum: BES Admin Corner 04-16-2007, 06:12 PM
Replies: 2
Views: 2,580
Posted By merlin
Hi. It depends on what version of BES your...

Hi. It depends on what version of BES your running.

In 4.1 there are policy settings to wipe the handheld if the battery goes flat and/or also after a period of time when it hasn't spoken to the...
Forum: BES Admin Corner 04-12-2007, 05:35 PM
Replies: 7
Views: 2,285
Posted By merlin
Ping... Has anyone seen this error? It...

Ping...

Has anyone seen this error? It doesn't seem to cause problems, but would like to get rid if I can!

M
Forum: BES Admin Corner 04-12-2007, 02:43 PM
Replies: 3
Views: 2,818
Posted By merlin
Evening I've just compared the difference...

Evening

I've just compared the difference between lookups if I have the registry "hack" as above added to the server. Using 4.1.2 on Exchange 2003

Without the hack, the lookup only returns AD...
Forum: BES Admin Corner 04-05-2007, 03:27 PM
Replies: 45
Views: 50,354
Posted By merlin
Evening all Not this this will help anyone...

Evening all

Not this this will help anyone opening Office 2007 documents on their BBs, but there is a compatibility pack for Office 2000/XP/2003 on desktops...

Download details: Microsoft...
Forum: BES Admin Corner 04-03-2007, 05:05 PM
Replies: 10
Views: 4,126
Posted By merlin
I've got two BES'es, 4.1.3 hf 1, one on physical...

I've got two BES'es, 4.1.3 hf 1, one on physical hardware, one on VMware ESX. Both are running Win 2k3 Enterprise R2 SP2

All fine and dandy
richard
Forum: BES Admin Corner 04-01-2007, 06:23 AM
Replies: 7
Views: 9,791
Posted By merlin
Hi. Have a look at the properties in Users &...

Hi.
Have a look at the properties in Users & Computers for the user and make sure that the BESAdmin account has Send as permissions.
R
Forum: BES Admin Corner 03-31-2007, 02:29 PM
Replies: 7
Views: 9,791
Posted By merlin
Hi. The MAPI error 80070005 is Access...

Hi.

The MAPI error 80070005 is Access Denied. I would check that your BES Admin account has all the necessary permissions in AD U&C and in Exchange
As the next line says Send() Failed, you may...
Forum: BES Admin Corner 03-29-2007, 02:24 PM
Replies: 1
Views: 1,252
Posted By merlin
Smartdial/Number format in the UK

Hi all.
We keep getting calls to our helpdesk from users moaning about the "display" of numbers when they call.

Basic problem is in Outlook, they add a contact and put the number in UK format ie...
Forum: BES Admin Corner 03-20-2007, 04:40 PM
Replies: 8
Views: 3,770
Posted By merlin
Ok. If you also look on the device itself in...

Ok. If you also look on the device itself in options, security settings
There is a option in there for max pwd attempts. I think the user can change that from 1 to whatever the BES maximum is. See...
Forum: BES Admin Corner 03-20-2007, 04:22 PM
Replies: 8
Views: 3,770
Posted By merlin
Hi. We have exactly the same issue here on...

Hi. We have exactly the same issue here on 8800's. It looks like it a bug somewhere.

If you look in your IT Policy, Password Policy Group, Set Maximum Password Attempts. I bet its set to 3 or...
Forum: Bluetooth Connection 03-17-2007, 08:40 AM
Replies: 3
Views: 1,218
Posted By merlin
Bluetooth printing - Driver needed

Hi all

i was advised by a Brother rep that if I bought a Mprint mw-140bt mobile printer, it would work it my Blackberrys(8700 and 8800)

Ive got it, paired it with the Blackberry, but there...
Forum: BES Admin Corner 03-17-2007, 06:18 AM
Replies: 2
Views: 1,225
Posted By merlin
Error with Blackberry Resource Kit,

Hi all

Using BES 4.1.3 HF with the latest version of the BRK.

In my logs, on both my servers I am getting an error logged every 5 minutes.

Source is Blackberry User Administ, event ID is...
Forum: BES Admin Corner 03-08-2007, 06:40 PM
Replies: 1
Views: 2,066
Posted By merlin
Hi. Not sure how helpful this maybe, but...There...

Hi. Not sure how helpful this maybe, but...There is an option in the BES to supress the "Policy settings have changed" message - are you sure you haven't accidentally set this to False for these...
Forum: BES Admin Corner 02-19-2007, 05:20 PM
Replies: 7
Views: 2,285
Posted By merlin
Blackberry User Admin Service error 10000

Hi all.

Anyone seen this error and/or know what/where to look to fix it...

The description for Event ID ( 10000 ) in Source ( BlackBerry User Administration Service ) cannot be found. The local...
Forum: BES Admin Corner 11-09-2006, 08:20 PM
Replies: 1,020
Views: 138,791
Posted By merlin
Hi all. After a reinstall of SQL, BES and...

Hi all.

After a reinstall of SQL, BES and Berrystats I have finally got BES working without doing java errors and Berrystats behaving itself properly!

I have one small problem, which I am sure...
Forum: BES Admin Corner 11-09-2006, 02:48 PM
Replies: 0
Views: 2,002
Posted By merlin
MDS Tomcat Webserver starts then stops

Hi.
Just done a clean install of BES4, upgraded to 4.1 and added 4.1.2 SP.

All working fine for a couple of hours, then MDS stops working.
Can't see anything wrong, but looking at the Services,...
Forum: BES Admin Corner 11-01-2006, 04:13 PM
Replies: 4
Views: 1,390
Posted By merlin
When you say installed BES 4.1.2 again, is that a...

When you say installed BES 4.1.2 again, is that a complete flat install, or just reinstall the 4.1.2 upgrade again over existing, thus keeping all users etc that are setup? I don't want to have to...
Forum: BES Admin Corner 10-25-2006, 02:25 PM
Replies: 10
Views: 1,840
Posted By merlin
Thats ok, mine is: Password: Required ...

Thats ok, mine is:

Password: Required
Minimum Length: 6
Password requirements: at least 1 alpha and 1 numeric
character
User Can Disable: False
Maximum Password Age: 60 Days...
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