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Forum: General Z10 Series Discussion - BlackBerry 10 01-23-2015, 08:13 PM
Replies: 3
Views: 289
Posted By aiharkness
Re: I can change the APN, it`s blackberry.com

Here is one thread of many.....

Unable to edit APN settings on Z10 - BlackBerry Support Community Forums...
Forum: General Z10 Series Discussion - BlackBerry 10 01-23-2015, 07:59 PM
Replies: 3
Views: 289
Posted By aiharkness
Re: I can change the APN, it`s blackberry.com

Take the SIM out and see if you can edit the APN setting.

I'm not up to speed on this, but my understand is on BB10 the APN can be set by the carrier, or some carriers set it an others do not....As...
Forum: General BlackBerry Discussion 01-17-2015, 05:27 PM
Replies: 2
Views: 561
Posted By aiharkness
Re: Blackberry Encryption (security)

To add to the above, see...
Forum: BlackBerry Help 01-17-2015, 01:21 PM
Replies: 2
Views: 271
Posted By aiharkness
Re: Unknown symbol

Sounds like NFC icon.
Forum: BlackBerry Help 01-17-2015, 01:15 PM
Replies: 2
Views: 408
Posted By aiharkness
Re: help me guys please

What is the complete error message?
Forum: BlackBerry Help 01-13-2015, 07:45 PM
Replies: 3
Views: 480
Posted By aiharkness
Re: Blackberry Protect Issue

Did BlackBerry Protect work before, or this the first time you have tried to enable it? What I'm wondering is whether Protect is supported or not on your mobile service provider or in your country. ...
Forum: BlackBerry Help 01-12-2015, 08:23 AM
Replies: 6
Views: 702
Posted By aiharkness
Re: BlackBerry ID Account-How do I edit Cellular Carrier

Wasn't aware there was a carrier designation. Either there wasn't back in the day when I created mine, or it was automated, or I just don't remember.
Posted via BlackBerryForums.com Mobile
Forum: BlackBerry Help 01-10-2015, 02:01 PM
Replies: 6
Views: 702
Posted By aiharkness
Re: BlackBerry ID Account-How do I edit Cellular Carrier

I don't remember anything about carrier. Just username and password, and username is an email address.

KB32514-How to change or update the BlackBerry ID Username on the BlackBerry smartphone...
Forum: BlackBerry Help 01-04-2015, 02:45 PM
Replies: 2
Views: 719
Posted By aiharkness
Re: 8520 bb earpiece stoped working

Is the problem just when using the headphones, or do you have a problem with the the device by itself?

As far as the headphones, wired or wireless? Can you test them with another device?
Forum: BlackBerry Help 12-29-2014, 08:52 AM
Replies: 2
Views: 471
Posted By aiharkness
Re: Help, please!

The password is your BlackBerry ID password?

You say you deleted "it".... Exactly what did you do?

I don't know why BBM is asking for a password, except if you had not successfully logged in at the...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 12-29-2014, 08:39 AM
Replies: 6
Views: 674
Posted By aiharkness
Re: Got mine!

Jack, the Passport is not an option, or just an option you won't consider?
Forum: Social Networking 12-27-2014, 06:38 PM
Replies: 4
hai
Views: 560
Posted By aiharkness
Re: hai

Looks like spam.
Forum: General BlackBerry Discussion 12-27-2014, 06:37 PM
Replies: 4
Views: 737
Posted By aiharkness
Re: Marketing and product availability

Buying unlocked devices and using a compatible carrier that allows BYOD might be the future for individual BlackBerry users. It appears to be my future.
Forum: General BlackBerry Discussion 12-27-2014, 03:06 PM
Replies: 41
Views: 2,366
Posted By aiharkness
Re: Does anyone REALLY think BB will be around in 5 years, seriously?

Just the trolls and BlackBerry hardcore holdouts left now.
Forum: BlackBerry Help 12-23-2014, 06:32 PM
Replies: 2
Views: 627
Posted By aiharkness
Re: Blackberry Curve 9300 3G

To download OTA using the handset you must use the native BlackBerry browser, and point it to Download BlackBerry App World (http://www.blackberry.com/appworld/download)

Here is link to directions...
Forum: General Q10 Series Discussion - BlackBerry 10 12-18-2014, 04:07 PM
Replies: 6
Views: 926
Posted By aiharkness
Re: How to reduce surrounding noise during a call

I'm not sure what the Q10 does automatically, but I don't know of anything under the user's direct control on the device.

I would look at bluetooth devices that have noise reduction technology. I...
Forum: BlackBerry Help 12-18-2014, 04:00 PM
Replies: 2
Views: 489
Posted By aiharkness
Re: how do I browse on laptop with Torch 9800

Is this what you want to do ...

How to use Internet Tethering with BlackBerry Desktop Software for PC 6.1 | Inside BlackBerry Help Blog...
Forum: Aftermarket Software 12-18-2014, 03:56 PM
Replies: 1
Views: 616
Posted By aiharkness
Forum: BlackBerry Help 12-18-2014, 03:54 PM
Replies: 1
Views: 682
Posted By aiharkness
Re: touchpad not working and this handheld device includes software... FIX IT FOR ME

And how we're you trying to unlock the device? I'm betting that's the key to the answer, and if I'm right you aren't going to like it.
Forum: General Legacy Device Discussion 12-18-2014, 03:49 PM
Replies: 1
Views: 655
Posted By aiharkness
Re: 8700 network time fault (fixed !)

Yes, 30+ seconds is important. For what it's worth, in some rare instances it may take a second or third battery pull to correct an issue. It's been known to happen.

The 8700 was a great device. ...
Forum: General 9800 Series Discussion - Torch 12-16-2014, 05:28 PM
Replies: 2
Views: 1,043
Posted By aiharkness
Where, what step, are you having a...

Where, what step, are you having a problem?
Posted via BlackBerryForums.com Mobile
Forum: BlackBerry Help 12-11-2014, 07:03 PM
Replies: 1
Views: 422
Posted By aiharkness
Re: JVM error 545 reset

Have you looked at the following?

KB12077-"JVM error 545" appears on the BlackBerry smartphone...
Forum: General BlackBerry Passport Discussion - BlackBerry 10 12-06-2014, 07:10 PM
Replies: 1
Views: 665
Posted By aiharkness
Re: Maps on BB Passport BBOS10

For info, this is a privately owned forum. It is not BlackBerry's support forum.

Also, if you haven't already, check out https://blackberry.icanmakeitbetter.com/
Forum: General BlackBerry Discussion 12-06-2014, 02:16 PM
Replies: 2
Views: 1,053
Posted By aiharkness
Re: Blackberry Z10 Stuck Up At Booting Screen

Sounds like more than just battery going dead. First thing I would try is removing the microSD card if you are using one and see what happens. Next thing to try is plug the device into a wall...
Forum: General PlayBook Discussion 12-03-2014, 04:20 PM
Replies: 2
Views: 576
Posted By aiharkness
Re: Help! Playbooks volume keeps reverting to absolute max!

Could be broken or dirty contacts in the button. That is my guess. I'm not sure how you would clean it. Actually, my guess is it is broken.

Try a reset. Hold the power button and the up and...
Forum: RIM Software 11-29-2014, 09:46 PM
Replies: 896
Attention: JL_Cmder
Views: 1,227,717
Posted By aiharkness
Re: JL_Cmder

Do you have the BlackBerry data service on your line. Regular mobile data won't work for BlackBerry data such as the native push email. If you don't, or if you haven't received the service books,...
Forum: General 9900 Series Discussion - Bold Touch 11-29-2014, 07:49 PM
Replies: 2
Views: 597
Posted By aiharkness
Re: [HELP]Does anyone know what this icon stands for?

Not sure. I'm guessing it is associated with an app and GPS or location services.
Forum: General Z10 Series Discussion - BlackBerry 10 11-27-2014, 08:58 AM
Replies: 5
Views: 545
Posted By aiharkness
Re: drained empty very fast since this week

The battery life on the Z10 isn't really that good. You've probably done what you can do, but see Ten tips and tricks to extend your BlackBerry Z10 battery life | CrackBerry.com...
Forum: BlackBerry Help 11-26-2014, 01:52 PM
Replies: 2
Views: 520
Posted By aiharkness
Re: email activation

BBOS? First question: Do you have the BlackBerry data service? Regular mobile data won't work for BlackBerry data services.
Forum: General BlackBerry Discussion 11-18-2014, 04:54 PM
Replies: 41
Views: 2,366
Posted By aiharkness
Re: Does anyone REALLY think BB will be around in 5 years, seriously?

BlackBerry will outlive the inept lawyers, but sadly the trolls are always with us.
Posted via BlackBerryForums.com Mobile
Forum: General BlackBerry Discussion 11-16-2014, 04:17 PM
Replies: 41
Views: 2,366
Posted By aiharkness
Re: Does anyone REALLY think BB will be around in 5 years, seriously?

Note to self: If BlackBerry too challenging for lawyer, find another lawyer.
Forum: General BlackBerry Passport Discussion - BlackBerry 10 11-11-2014, 06:10 PM
Replies: 1
Views: 702
Posted By aiharkness
Re: Convert power key to lock key?

No, not out of the box anyway. If there is an app that provides that functionality, I don't know.

I'm hoping there will be a keyboard shortcut (like K) on keyboard models in the future.
Forum: BlackBerry Help 11-09-2014, 06:06 PM
Replies: 5
Views: 652
Posted By aiharkness
Re: Inexplicable problems with my z10, please help.

So, to make sure I understand, you tap in a text field and the soft keyboard comes up, like it should, but when you tap entries from the soft keyboard the entries do not appear in the text field. ...
Forum: General 9800 Series Discussion - Torch 11-08-2014, 08:15 AM
Replies: 1
Views: 694
Posted By aiharkness
Re: Whatsapp Error starting

Here is what I would do if it were me.

1. Check your free memory. Delete apps you don't really need.

2. Test.

3. If app still doesn't work .....

4. Delete the app. (Don't uninstall. Delete.)
Forum: General 9900 Series Discussion - Bold Touch 11-03-2014, 05:44 PM
Replies: 2
Views: 625
Posted By aiharkness
Re: Emails slow to show on Blackberry

If emails are eventually coming in, only just delayed, you probably just need to wait it out. You could try deleting the email account on the device and adding it again, but if the email isn't...
Forum: BlackBerry Help 11-01-2014, 04:25 PM
Replies: 2
Views: 600
Posted By aiharkness
Re: downloading

Details
Forum: General BlackBerry Passport Discussion - BlackBerry 10 10-19-2014, 09:54 AM
Replies: 23
Views: 2,111
Posted By aiharkness
Re: Anyone having issues getting used to the size?

On my 5th day with it and no problems. It's brilliant.
Forum: General Z10 Series Discussion - BlackBerry 10 10-19-2014, 09:49 AM
Replies: 1
Views: 388
Posted By aiharkness
Re: Smart dialing

Open the phone
Swipe down from top of sceen
Tap settings icon
Tap smart dialing (may be nearer to bottom of page)
Forum: General 9900 Series Discussion - Bold Touch 10-12-2014, 07:28 AM
Replies: 7
Views: 1,167
Posted By aiharkness
Re: New to Blackberry 9900

BBOS is the legacy OS, versions 7 and before. BB10 is the current OS on the Z10, Q10, etc.

As I say, the old OS requires a BlackBerry data plan. For you it would be BIS. The BB10 models do...
Forum: General 9900 Series Discussion - Bold Touch 10-11-2014, 08:14 PM
Replies: 7
Views: 1,167
Posted By aiharkness
Re: New to Blackberry 9900

99black, the 9900 requires data service specific to the BBOS models; the BB10 models do not. That is the problem.
Forum: General 9900 Series Discussion - Bold Touch 10-10-2014, 01:40 PM
Replies: 2
Views: 452
Posted By aiharkness
Re: Voucher - Token

Double post
Forum: General Q10 Series Discussion - BlackBerry 10 10-10-2014, 01:38 PM
Replies: 4
Views: 858
Posted By aiharkness
Re: voucher - Token

What is the context?

Offhand I don't know, except a token in general could be a smart card used in a two factor authentication system -- i.e. something you know (a PIN) plus something you have (the...
Forum: General BlackBerry Discussion 10-07-2014, 06:17 AM
Replies: 24
Views: 2,085
Posted By aiharkness
Re: Blackberry Passport???

You guys seeing mostly iphones travel first class more than I do.

Seriously, around the office it is all iphones. In first class it is all iphones except a BlackBerry here and there. But in coach...
Forum: General BlackBerry Discussion 10-04-2014, 09:47 AM
Replies: 24
Views: 2,085
Posted By aiharkness
Re: Blackberry Passport???

Most of what I see are android devices. I do see iphones, but that is mostly in my circles; on airplanes and in airports and hotels and when out and about, it's android. When I do see a BlackBerry...
Forum: General BlackBerry Discussion 10-03-2014, 02:03 PM
Replies: 3
Views: 848
Posted By aiharkness
Re: Selecting and deletting multiple emails on the Z 10

Press and hold an email header. Select the checkmark icon from the right. Then touch to highlight the emails you want to delete. Then tap the trashcan icon.
Forum: Hardware & Accessories 10-03-2014, 02:01 PM
Replies: 1
Views: 839
Posted By aiharkness
Re: blackberry 9790

Double post.
Forum: BlackBerry Help 10-03-2014, 02:00 PM
Replies: 1
Views: 512
Posted By aiharkness
Re: HELP please blackberry 9790

Did you drop it or expose it to liquid or moisture? If so, hardware damage may be the problem.

Does the battery fit tightly in the compartment?

Are you using a genuine BlackBerry battery?

Do you...
Forum: General Z10 Series Discussion - BlackBerry 10 09-28-2014, 01:03 PM
Replies: 3
Views: 600
Posted By aiharkness
Re: Intermittent Hub/Internet Connection

May be network. Does wifi versus mobile network make any difference?

How did you restart the device? If it were me, I would shut it off and remove the battery for a minute, and then test.
Forum: BlackBerry Help 09-22-2014, 10:08 AM
Replies: 9
Views: 599
Posted By aiharkness
Re: ONE of my mailboxes isn't getting mail

I don't remember being prompted to confirm my BlackBerry ID when using the email setup app, but if you are being prompted then it is what it is. You need to sort it out. Your carrier will not be...
Forum: BlackBerry Help 09-21-2014, 07:10 PM
Replies: 9
Views: 599
Posted By aiharkness
Re: ONE of my mailboxes isn't getting mail

Following the instructions in the document at the first link in tsac's post, what exactly happens when you try to enter the internet email setup app? Error message? If so, what is it?
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