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Forum: General Z10 Series Discussion - BlackBerry 10 02-14-2013, 01:11 PM
Replies: 73
Views: 7,720
Posted By The Sand
Re: I tried. Really, I tried.

This was very nice to see...

Learn how to sync your contacts, calendar, multime... - BlackBerry Support Community Forums...
Forum: General Z10 Series Discussion - BlackBerry 10 02-13-2013, 01:33 PM
Replies: 7
Views: 5,558
Posted By The Sand
Re: BB10/Outlook Wireless Sync

Outlook 2013 has Hotmail via EAS so for Outlook 2013 you do not need the Hotmail Connector anymore, it just automatically sets up as EAS.

Just to add... if you prefer Hotmail as POP3 through Outlook...
Forum: General Z10 Series Discussion - BlackBerry 10 02-13-2013, 12:11 AM
Replies: 73
Views: 7,720
Posted By The Sand
Re: I tried. Really, I tried.

The font size is not good news to me. I had that problem on Windows Phone 7 (it was hideously small for texting - to the point I didn't want to use it.) I also have the Lumia 920 and was grateful...
Forum: Carrier Specific Issues 01-08-2013, 10:24 PM
Replies: 6
Views: 3,657
Posted By The Sand
Re: AT&T Overcrowding in Los Angeles

Thanks...

I see you have the Lumia 920 - so do I, and I really love that device (fun, fun, fun!)

The new BB10 looks like it can compete with what is out there right now. I am a Nokia fan...
Forum: Carrier Specific Issues 01-08-2013, 08:03 PM
Replies: 6
Views: 3,657
Posted By The Sand
Re: AT&T Overcrowding in Los Angeles

AT&T "Data Communications" called me today. The last rep I talked to about a month ago said she would call me when she found out the arrival date for BB10. Well she called toady and followed up (I...
Forum: Carrier Specific Issues 01-08-2013, 02:59 PM
Replies: 6
Views: 3,657
Posted By The Sand
Re: AT&T Overcrowding in Los Angeles

The problem has eroded and gotten much worse… now it’s so bad we have a red symbol that says “sos” in the upper right of the screen where the network indicator is… when that happens you lose...
Forum: Carrier Specific Issues 12-06-2012, 08:19 PM
Replies: 6
Views: 3,657
Posted By The Sand
AT&T Overcrowding in Los Angeles

They closed the thread I initially started about this ongoing problem...

http://www.blackberryforums.com/carrier-specific-issues/255931-t-4g-trouble-los-angeles.html

We (there are 2 BB Torch users...
Forum: Carrier Specific Issues 03-27-2012, 09:20 PM
Replies: 15
Views: 3,810
Posted By The Sand
Re: AT&T 4G Trouble in Los Angeles

Well after 6 Network tickets, when they finally decided to run extensive diagnostic tests, they do see the problem – it is not device specific and it is usage related (which I already know.) They...
Forum: Carrier Specific Issues 03-04-2012, 10:34 PM
Replies: 15
Views: 3,810
Posted By The Sand
Re: AT&T 4G Trouble in Los Angeles

I am on Network Ticket number 4 now. I actually spoke to the same person twice which is nice (usually it is always someone different who knows nothing about the case.) He said the last 3 Network...
Forum: Carrier Specific Issues 02-17-2012, 09:50 PM
Replies: 15
Views: 3,810
Posted By The Sand
Re: AT&T 4G Trouble in Los Angeles

You can't get a manager with AT&T. They are "Unavailable" so you wait - after 45 minutes to an hour on hold the rep takes your name and number so a manager will call you back. They never do. I...
Forum: Carrier Specific Issues 02-16-2012, 06:55 PM
Replies: 15
Views: 3,810
Posted By The Sand
Re: AT&T 4G Trouble in Los Angeles

February 16, 2012 - they just opened my 3rd network ticket. I have finally been escalated to a manager (I have never actually spoken to one), I was just told one will oversee my case. I don't know...
Forum: Carrier Specific Issues 01-31-2012, 07:08 PM
Replies: 15
Views: 3,810
Posted By The Sand
Re: AT&T 4G Trouble in Los Angeles

They decided to open a network ticket (why this wasn't done months ago I have no idea.) An engineer will look into it and call me Friday. It could be there are not enough 3g plus towers in this...
Forum: Carrier Specific Issues 01-30-2012, 09:45 PM
Replies: 15
Views: 3,810
Posted By The Sand
Re: AT&T 4G Trouble in Los Angeles

Thanks for sharing that you did get your issue resolved. If patience and persistence could bring about an answer surely I would have one by now since I have been at this since September of last...
Forum: Carrier Specific Issues 01-30-2012, 09:03 PM
Replies: 15
Views: 3,810
Posted By The Sand
Re: AT&T 4G Trouble in Los Angeles

I am still struggling Marjorly with both 9810's browser hanging when at home using 3G plus (which isn't LTE as BB's aren't capable of that.) It's the new 3G plus. I had a Bold 9000 which was your...
Forum: Carrier Specific Issues 01-04-2012, 09:36 PM
Replies: 15
Views: 3,810
Posted By The Sand
Re: AT&T 4G Trouble in Los Angeles

I received a text message today saying the tower has been fixed and "enhanced." Hopefully that will end this. Even if it does - it should not have taken months for AT&T to address this.
Forum: Carrier Specific Issues 12-21-2011, 01:36 PM
Replies: 15
Views: 3,810
Posted By The Sand
Re: AT&T 4G Trouble in Los Angeles

I haven't called in awhile, but during the week between 11am and 5pm the browser doesn't work unless you roll EDGE on every day but the weekend (I am guessing less traffic on the weekend) They are...
Forum: Carrier Specific Issues 12-06-2011, 03:59 PM
Replies: 15
Views: 3,810
Posted By The Sand
Re: AT&T 4G Trouble in Los Angeles

I spent another 2 hours on the phone with AT&T again today... as of today they show this problem as a "Trend" for all 4g (3G+ - or I think she referred to it as 4 plus or something) capable devices....
Forum: Carrier Specific Issues 12-03-2011, 01:25 PM
Replies: 15
Views: 3,810
Posted By The Sand
Re: AT&T 4G Trouble in Los Angeles

I really don't get too much into the speed part... but this BB FLIES when it runs. Now when I run my other 3G smartphone it seems really slow to me...

Fo us it can depend on location in the city......
Forum: Carrier Specific Issues 12-01-2011, 08:43 PM
Replies: 15
Views: 3,810
Posted By The Sand
AT&T 4G Trouble in Los Angeles

I have been dealing with AT&T over the 4G issue for over a month now. I have received so many credits I am rolling a credit balance into next months phone bill (so at least they back the fact you...
Forum: General 9800 Series Discussion - Torch 10-14-2011, 07:34 PM
Replies: 4
Views: 1,056
Posted By The Sand
Re: Unable to delete multiple calls in phone app list

Thanks very much for taking the time to post that. It's nice to know there is a fix on the way!

Sandy
Forum: General 9800 Series Discussion - Torch 10-13-2011, 01:20 PM
Replies: 4
Views: 1,056
Posted By The Sand
Re: Unable to delete multiple calls in phone app list

I agree... thanks for your input - it helps to know others are having the same problem, just in case you missed some setting you didn't see.

Thanks!
Sandy
Forum: General 9800 Series Discussion - Torch 10-09-2011, 09:50 PM
Replies: 4
Views: 1,056
Posted By The Sand
Unable to delete multiple calls in phone app list

While in the phone app I am unable to delete multiple calls. I have tried the usual way of highlighting the first and holding down the shift key until to you go to the last in the list. Just like...
Forum: General 9800 Series Discussion - Torch 09-28-2011, 10:12 PM
Replies: 96
Views: 8,250
Posted By The Sand
Re: Upgrade Makes Me Look For Another Phone

In today’s tech environment it’s important to make sure you are “Server Ready.” Have one main pst. In Outlook that holds what is private and only upload to the server (whether that be Hosted...
Forum: General 9800 Series Discussion - Torch 09-26-2011, 04:04 PM
Replies: 96
Views: 8,250
Posted By The Sand
Re: Upgrade Makes Me Look For Another Phone

Here is what we did to get around this - go to the home screen and hit the BB Key and select "Add folder" and call it "Browser Messages." Now when you are in the Globe and want to save a link hit...
Forum: General 9800 Series Discussion - Torch 09-25-2011, 01:48 PM
Replies: 96
Views: 8,250
Posted By The Sand
Re: Upgrade Makes Me Look For Another Phone

We do have it squared away! I "hid" the wrong mailbox - so I was looking at the main one thinking it was the other one - once a text came in (we separate) I knew I was looking at the wrong one. ...
Forum: General 9800 Series Discussion - Torch 09-24-2011, 09:40 PM
Replies: 96
Views: 8,250
Posted By The Sand
Re: Upgrade Makes Me Look For Another Phone

SMIME up and running. After I installed the Cert Manager to the DM I had to download and install the BB OS 7.0 to the DM in order to install the SMIME app onto the BB. I also had to go through this...
Forum: General 9800 Series Discussion - Torch 09-23-2011, 02:28 PM
Replies: 96
Views: 8,250
Posted By The Sand
Re: Upgrade Makes Me Look For Another Phone

Maybe one of the moderators can put the ability to sync certs via DM 6.1 on a sticky - I know there are others like me who have been waiting a Looooong time for this. I have been stuck in OS 5 just...
Forum: General 9800 Series Discussion - Torch 09-23-2011, 02:11 PM
Replies: 96
Views: 8,250
Posted By The Sand
Re: Upgrade Makes Me Look For Another Phone

I do see info on cert manager in the help menu - it says it prompts you when you first launch the DM. So, it's there - you just have to make sure you get it installed. I wasn't prompted - I am...
Forum: General 9800 Series Discussion - Torch 09-23-2011, 02:00 PM
Replies: 96
Views: 8,250
Posted By The Sand
Re: Upgrade Makes Me Look For Another Phone

Thanks for this - my WP7 has a ton of AT&T apps that require this type of accept/decline. I didn't agree to ANY of them. Even though I don't like all the "stuff" (a different word may be more...
Forum: General 9800 Series Discussion - Torch 09-23-2011, 01:55 PM
Replies: 96
Views: 8,250
Posted By The Sand
Re: Upgrade Makes Me Look For Another Phone

Wonderful news!

I installed the new DM last night and made a backup of the 9000's (2 users) so we would be ready for the Torch (which didn't show yesterday - so should be here today - very excited...
Forum: General 9800 Series Discussion - Torch 09-21-2011, 11:14 PM
Replies: 96
Views: 8,250
Posted By The Sand
Re: Upgrade Makes Me Look For Another Phone

Thanks for your info...

My hosted Exchange provider sent me a pdf all the databases on a BB that the Enterprise Server joined to MS SQL server for back ups. After looking at it, the certs (mine are...
Forum: General 9800 Series Discussion - Torch 09-21-2011, 04:47 PM
Replies: 96
Views: 8,250
Posted By The Sand
Re: Upgrade Makes Me Look For Another Phone

Thanks for your help. Hosted Exchange does not typically work with SMIME - it took me quite a while to find one that would (and I paid a great deal more as opposed to like a GoDaddy.) I recently...
Forum: General 9800 Series Discussion - Torch 09-21-2011, 12:26 AM
Replies: 96
Views: 8,250
Posted By The Sand
Re: Upgrade Makes Me Look For Another Phone

I use hosted Exchange so I am good about getting the exchange part done. I just had some questions about the rest... the things I have used the DM for in the past...

Thanks for your response!
Sandy
Forum: General 9800 Series Discussion - Torch 09-20-2011, 09:35 PM
Replies: 96
Views: 8,250
Posted By The Sand
Re: Upgrade Makes Me Look For Another Phone

I just purchased a Torch 9810 and was browsing the forums when I came across this thread. I am AT&T - I run BES so my contacts, etc. are already on a server. Is there something I need to do "first"...
Forum: Network Outages - powered by DataOutages.com 08-03-2011, 07:10 PM
Replies: 1
Views: 3,111
Posted By The Sand
Re: AT&T Down in Los Angeles

I called and there are 2 towers down... they are scheduled to be fixed tomorrow. WP7 won't work at all until then, BB's are struggling but come and go.
Forum: Network Outages - powered by DataOutages.com 08-03-2011, 06:59 PM
Replies: 1
Views: 3,111
Posted By The Sand
AT&T Down in Los Angeles

We have had no service for 3 hours. Both BB's will show EDGE sometimes, but mostly there is just a red x type thing where the network icons are. My Windows Phone 7 won't work at all (both are...
Forum: Linux Users Corner 07-18-2011, 01:34 PM
Replies: 40
Views: 23,273
Posted By The Sand
Forum: Carrier Specific Issues 07-17-2011, 08:46 PM
Replies: 4
Views: 2,851
Posted By The Sand
Re: Struggling with connection and don't know why

Thanks so much for your replies. I set up this thread for instant email notification and have received no email notification so thought nobody responded. A couple months back I changed my email on...
Forum: RIM Software 07-17-2011, 08:20 PM
Replies: 62
Views: 25,130
Posted By The Sand
Re: Desktop Manager 6.0 (42) released

I would also like to know this... I am still using a Bold 9000 OS 5.0 so I can have SMIME. I can upgrade, and would like to, but have no idea how to get the certs onto BB OS 6.0 or the new BB OS 7.0...
Forum: Carrier Specific Issues 07-02-2011, 02:53 PM
Replies: 4
Views: 2,851
Posted By The Sand
Struggling with connection and don't know why

There are 2 of us in the home with BB's. We both are on AT&T and use hosted exchange for BES. Last week we both started having trouble, with the web browser just requesting, requesting... can't...
Forum: General 9000 Series Discussion - Bold 03-01-2011, 06:07 PM
Replies: 21
Views: 3,242
Posted By The Sand
Re: At the end of my tether with memory leaks, will it ever be fixed?

I don't know. I also don't know the cause, excpet that after upgrading the OS this was a constant problem.

What I do know, after BES no battery pulls. We kept waiting for the problem to come back...
Forum: General 9000 Series Discussion - Bold 03-01-2011, 02:40 PM
Replies: 21
Views: 3,242
Posted By The Sand
Re: At the end of my tether with memory leaks, will it ever be fixed?

We (2 users) have been pulling our batteries, every day, for months due to the memory issue from upgrading the OS. It just became a way of life for us.

A couple of weeks ago we switched from BIS...
Forum: BlackBerry and Mobile Security 02-13-2011, 02:33 PM
Replies: 152
Views: 25,777
Posted By The Sand
Re: BIS - No Better Security than Web Based Mail

I got the SMIME through... if you want to do this - the company that hosts your exchange needs to "enable" it. It took several companies before I found one that would (which surprised me as the...
Forum: BlackBerry and Mobile Security 02-12-2011, 12:11 AM
Replies: 4
Views: 4,334
Posted By The Sand
Re: How to import .pfx cert file to S/MIME?

I have version 5.0.0.822 for the Bold 9000 on AT&T. I had to downgrade the DM to 5.0 to successfully get the certs installed as sending them via email didn't work (no error message, it just didn't...
Forum: BlackBerry and Mobile Security 02-09-2011, 03:46 PM
Replies: 152
Views: 25,777
Posted By The Sand
Re: BIS - No Better Security than Web Based Mail

Thanks for the link I will check it out.

But I am done with the BIS until RIM changes this. I just prefer my accounts having an encrypted tunnel from device (or Outlook with a WPA2-psk router) to...
Forum: BlackBerry Versus 02-05-2011, 02:49 PM
Replies: 10
Views: 6,526
Posted By The Sand
Re: BlackBerry Torch VS Nokia E72, features, usability, and functionality

I have a Nokia N900 maemo 5 and the email is by far the weakest link. I have waited a year for them to address this - nothing. I can't even get HTML for exchange. Pretty shocking for a phone that...
Forum: BlackBerry and Mobile Security 02-05-2011, 01:04 AM
Replies: 152
Views: 25,777
Posted By The Sand
Re: BIS - No Better Security than Web Based Mail

Yes, it does matter. The part of the email transaction that is most vulnerable to sniffers is from device to server... making SSL very important. After server to its destination, YES it can go from...
Forum: BlackBerry and Mobile Security 01-31-2011, 11:41 PM
Replies: 152
Views: 25,777
Posted By The Sand
Re: BIS - No Better Security than Web Based Mail

Since I am now on the xxx8220;BESxxx8221; plan itxxx8217;s $250 dollars to ask RIM a question. Only for personal BIS accounts is the fee $49. So the person who answered the phone put me on hold and tried to find out...
Forum: BlackBerry and Mobile Security 01-30-2011, 12:42 AM
Replies: 152
Views: 25,777
Posted By The Sand
Re: BIS - No Better Security than Web Based Mail

Just to add... when I put the hosted exchange account through all my devices, once again the Blackberry was the only device to show me NOTHING. So really, I have no idea what they do. I am not able...
Forum: BlackBerry and Mobile Security 01-29-2011, 11:43 PM
Replies: 152
Views: 25,777
Posted By The Sand
Re: BIS - No Better Security than Web Based Mail

I just wish RIM would change this... making Gmail/Yahoo/Hotmail through the BIS as secure as it is through Apple, Droid and WP7's email clients, where you get SSL (or encryption) from device to...
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