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Search: Posts Made By: Orinoko
Forum: BES Admin Corner 12-21-2016, 10:55 AM
Replies: 5
Views: 10,648
Posted By Orinoko
Re: Decomming BES5

Hi, all sorted here's the not very helpfully named KB that helped:

How to decommission Services for devices running BlackBerry OS 7.1 and earlier in BlackBerry Enterprise Service 12...
Forum: BES Admin Corner 12-20-2016, 01:17 PM
Replies: 5
Views: 10,648
Posted By Orinoko
Re: Decomming BES5

Yeah, done that but BES12 is now complaining about not being able to talk to the BES5 servers. We can't add or edit any users..

2016-12-20T13:14:36.484+0000 - CORE {dirSyncProcessor-thread-1}...
Forum: BES Admin Corner 12-20-2016, 08:21 AM
Replies: 5
Views: 10,648
Posted By Orinoko
Decomming BES5

We currently have a BES5 / BES12 hybrid and BES5 is now longer needed. I cannot find any documentation on decommisioning BES5, can anyone help with the steps?

Thanks!
Forum: BES Admin Corner 03-08-2016, 11:06 AM
Replies: 0
Views: 9,953
Posted By Orinoko
BES12.4 Discovery service gateway

Hi,

Any any one managed to deploy the Windows phone discovery service introduced with SP4?

https://help.blackberry.com/en/bes12/12.4/configuration/idu1444415981889.html

I've installed it and...
Forum: BES Admin Corner 03-03-2015, 12:16 PM
Replies: 5
Views: 14,516
Posted By Orinoko
Re: BES12 SP upgrade worked but web consoles now unavailable

The only thing listening on 12001 is tomcat7.exe located in the BES12 directory.
Forum: BES Admin Corner 03-03-2015, 10:37 AM
Replies: 5
Views: 14,516
Posted By Orinoko
Exclamation BES12 SP upgrade worked but web consoles now unavailable

Upgraded from BES12 to SP1 and in the logs it appears that Tomcat is having issues, the self service and admin pages load without error and the correct cert is on there but the page is just blank:
...
Forum: BES Admin Corner 05-28-2013, 11:12 AM
Replies: 1
Views: 2,912
Posted By Orinoko
Exclamation Exchange 2010 migration issues

Hi,

We are in the process of moving our 20,000 mailboxes from 2003 to 2010 and we are seeing some serious performance issues. We are still in a mixed environment soo cannot switch to LDAP/EWS yet...
Forum: BES Admin Corner 04-19-2013, 10:57 AM
Replies: 2
Views: 3,308
Posted By Orinoko
Re: Multiple work email addresses on BES10

I did try it and as it is the same "work" domain it doesn't allow it unfortunately. Understandable really, its a work designated domain.
Forum: BES Admin Corner 04-19-2013, 04:25 AM
Replies: 2
Views: 3,308
Posted By Orinoko
Multiple work email addresses on BES10

Is it possible for BES10 enabled Z10 to have multiple work email addresses on one device. We have a PA that needs to see her bosses calendar and it'd be good to have it as a synchronised item.
...
Forum: General Z10 Series Discussion - BlackBerry 10 04-09-2013, 03:12 AM
Replies: 3
Views: 3,411
Posted By Orinoko
Re: "Show Filed" messages problem

We found the solution, it was pretty simple after all. Under the work account, choose "Edit folder settings" and then choose "Sync All Email Folders".
Forum: BES Admin Corner 04-09-2013, 03:11 AM
Replies: 1
Views: 3,217
Posted By Orinoko
Re: Repost- "Show Filed" messages problem

We found the solution, it was pretty simple after all. Under the work account, choose "Edit folder settings" and then choose "Sync All Email Folders".
Forum: BES Admin Corner 04-09-2013, 02:21 AM
Replies: 1
Views: 3,217
Posted By Orinoko
Repost- "Show Filed" messages problem

Reposting this here as I got nothing back in the Z10 forum, and unless this can be fixed my boss will ditch his Z10.

Hi,

Got a bit of weird problem, my boss had just converted to a Z10 from and...
Forum: General Z10 Series Discussion - BlackBerry 10 04-09-2013, 02:18 AM
Replies: 3
Views: 3,411
Posted By Orinoko
Forum: General Z10 Series Discussion - BlackBerry 10 04-08-2013, 05:13 AM
Replies: 3
Views: 3,411
Posted By Orinoko
"Show Filed" messages problem

Hi,

Got a bit of weird problem, my boss had just converted to a Z10 from and 9900 and loves it but he has a process of using Outlook rules to move messages into sub folder from certain staff. He...
Forum: BES Admin Corner 08-20-2012, 11:27 AM
Replies: 9
Views: 2,082
Posted By Orinoko
Re: Zeus malware

Thanks for getting back to me, yes I guessed that I would be able to use software configurations to block the threats but do you have any ideas on the names of the software that should be blocked? ...
Forum: BES Admin Corner 08-09-2012, 08:02 AM
Replies: 9
Views: 2,082
Posted By Orinoko
Zeus malware

Hi,

Is there any way to block the recently publicised Zeus virus using BES? I know you can block certain software packages from being installed so can this not be utilised?

Thanks.
Forum: BES Admin Corner 11-17-2011, 10:04 AM
Replies: 6
Views: 1,727
Posted By Orinoko
Re: "Wireless Reconciliation" via policy

Arghhh, I thought that was the case but needed verification. Thanks.
Forum: BES Admin Corner 11-17-2011, 09:49 AM
Replies: 6
Views: 1,727
Posted By Orinoko
"Wireless Reconciliation" via policy

We have had a problem with a policy and have ended up with a set of Blackberry devices with their Mail/Calendar & Contact wireless reconciliation set to off.

If there a way to turn this back on...
Forum: General BlackBerry Discussion 10-19-2011, 04:25 AM
Replies: 51
Views: 5,881
Posted By Orinoko
Re: New BBX OS may be a Problem

And in all fairness although the PlayBook was slated for not having "user email" apps etc. the hardware and OS speed was uniformly praised and easily beat the iPad and other tablets in brower speed...
Forum: Developer Forum 07-26-2011, 05:58 AM
Replies: 4
Views: 2,059
Posted By Orinoko
Forum: Developer Forum 07-25-2011, 09:59 AM
Replies: 4
Views: 2,059
Posted By Orinoko
Simple application development

I've been asked if we can develop a small app to display a user guide on our BB's that can be dropped out via BES.

We are using BES 5.0.2, is there anything out there we can now use? I was of the...
Forum: BES Admin Corner 05-05-2011, 07:11 AM
Replies: 2
Views: 3,069
Posted By Orinoko
Re: "There are too many redirections for this web address" errors when accessing web

Ixxx8217;ve found the solution. xxx8220;Scaleable HTTPxxx8221; was turned off on the CS. Once I turned this back on the site was then accessible.

Any ideas if this will cause problems with other...
Forum: BES Admin Corner 05-05-2011, 05:57 AM
Replies: 2
Views: 3,069
Posted By Orinoko
Forum: BES Admin Corner 05-03-2011, 06:51 AM
Replies: 2
Views: 3,069
Posted By Orinoko
"There are too many redirections for this web address" errors when accessing web site

Hi,

We are getting increasing number of reports about users getting the error "There are too many redirections for this web address" when trying to access certain web pages. The majority of pages...
Forum: BES Admin Corner 02-23-2011, 05:50 AM
Replies: 9
Views: 3,708
Posted By Orinoko
Re: Emails not received on Blackberry until it is unlocked.

Hi all and thanks for the replies. I don't think this is policy related as we have the same policy applied to all devices and the problem appears to be only affecting the lower end devices,...
Forum: BES Admin Corner 02-10-2011, 05:51 AM
Replies: 9
Views: 3,708
Posted By Orinoko
Emails not received on Blackberry until it is unlocked.

Hi,


I witnessed a strange problem this morning; Two devices (8120 & 9700) are only updating their messages when they are unlocked. So if a device has pending emails they are received as a...
Forum: BES Admin Corner 11-30-2010, 04:10 AM
Replies: 0
Views: 1,040
Posted By Orinoko
Device upgrade problem

"Could not queryDeviceStatus due to device not registered with MDS-IS"

Hi, we are getting the above message when a wired device software upgrade is attempted via the web desktop manager. The...
Forum: BlackBerry Themes 11-03-2010, 06:55 AM
Replies: 0
Views: 984
Posted By Orinoko
Unknown error when compiling theme

Hi, I'm a real noob at themes but i'm trying to make a basic theme for our corporate environment. All is well but I get the following error when exporting the theme using Plazmic:-

"Banner: The...
Forum: BES Admin Corner 10-22-2010, 03:15 PM
Replies: 2
Views: 2,749
Posted By Orinoko
Thanks, let me know how you get on. We still get...

Thanks, let me know how you get on. We still get these occasionally.
Forum: BES Admin Corner 10-22-2010, 04:12 AM
Replies: 4
Views: 2,118
Posted By Orinoko
Thanks for the info, here my diags: Wi-Fi ...

Thanks for the info, here my diags:

Wi-Fi
Current Profile: Secured
SSID: xxxxxx
AP MAC Address: 00:00:yx:yy:yx:32
Security Type: Pre-Shared Key (PSK)
Local IP Address: 192.xxx.xxx.xxx
Signal...
Forum: BES Admin Corner 10-21-2010, 05:48 AM
Replies: 4
Views: 2,118
Posted By Orinoko
Question Blackberry device access via restricted Wifi

Hi,

Using a BES policy we have configured our Blackberry's to attach to a ring fenced network via Wifi. This network only has visibility of the internet and not the internal corporate network and...
Forum: BES Admin Corner 10-04-2010, 04:46 AM
Replies: 0
Views: 998
Posted By Orinoko
Administration/Service desk users

Hi,

I need to add quite a few administrative users to our new BES 5 system and I was wondering what the best practice is. These users will not have PIN's associated with their accounts so will...
Forum: BES Admin Corner 09-28-2010, 06:12 AM
Replies: 4
Views: 4,777
Posted By Orinoko
After many reinstalls and farting around this has...

After many reinstalls and farting around this has solved my problems, many thanks!
Forum: BES Admin Corner 09-15-2010, 08:54 AM
Replies: 9
Views: 5,703
Posted By Orinoko
Thanks for the replies, very useful!

Thanks for the replies, very useful!
Forum: BES Admin Corner 09-13-2010, 04:34 AM
Replies: 9
Views: 5,703
Posted By Orinoko
Lightbulb Boxtone or Zenprise?

We are looking for a top level management software for all our BB's and *ahem* iPhones and we've been talking to both Boxtone and Zenprise.

Does anyone out there use these products and if so what...
Forum: BES Admin Corner 09-09-2010, 06:04 AM
Replies: 0
Views: 1,666
Posted By Orinoko
MDS Integration Service certificate problem

Hi,

I am building a new BES 5.0.2 system and going through the steps of configuring it. This morning I chose the option to import a Certificate Chain and I added the ".p7b" file from our CA. Now...
Forum: BES Admin Corner 09-09-2010, 05:51 AM
Replies: 5
Views: 3,162
Posted By Orinoko
Thanks for the replies!

Thanks for the replies!
Forum: BES Admin Corner 08-31-2010, 03:38 AM
Replies: 5
Views: 3,162
Posted By Orinoko
I was just about to ask the same question for...

I was just about to ask the same question for 4.1.6, any ideas?
Forum: BES Admin Corner 08-23-2010, 10:45 AM
Replies: 2
Views: 1,095
Posted By Orinoko
*bump*

*bump*
Forum: BES Admin Corner 08-17-2010, 04:36 AM
Replies: 14
Views: 2,700
Posted By Orinoko
I'd try talking to Vodafone in the first instance...

I'd try talking to Vodafone in the first instance to see what their stance is.
Forum: BES Admin Corner 08-17-2010, 04:32 AM
Replies: 2
Views: 1,095
Posted By Orinoko
Nobody?

Nobody?
Forum: BES Admin Corner 08-16-2010, 06:59 AM
Replies: 2
Views: 1,095
Posted By Orinoko
Best way to manage WLAN settings for users

Hi,

We are rolling out a "corporate" WiFI network for our users and I have a specific SSID that I want our BB's to use. What is the best way to add this network to our users? I've tested adding...
Forum: BES Admin Corner 08-12-2010, 07:11 AM
Replies: 14
Views: 2,700
Posted By Orinoko
You are correct, response from O2 in the UK:- ...

You are correct, response from O2 in the UK:-

"This is not something we have launched and is still in testing. We are led to believe the service should be enabled by the end of the year however...
Forum: BES Admin Corner 08-05-2010, 11:36 AM
Replies: 8
Views: 3,153
Posted By Orinoko
Our environment is quite simple really, only...

Our environment is quite simple really, only about 1000 users.

My plan was to create a few different groups, each to suit either a group of users or devices capabilities. For example I was going...
Forum: BES Admin Corner 08-05-2010, 11:25 AM
Replies: 14
Views: 2,700
Posted By Orinoko
Thanks for the information, I get it now. I'll...

Thanks for the information, I get it now. I'll go have a word with my supplier.
Forum: BES Admin Corner 08-04-2010, 10:26 AM
Replies: 14
Views: 2,700
Posted By Orinoko
I've now gone down the network share route and...

I've now gone down the network share route and I'm now running into the following error: "One or more BlackBerry Device Software bundles were detected for a specific carrier. No devices exist in the...
Forum: BES Admin Corner 08-04-2010, 09:17 AM
Replies: 14
Views: 2,700
Posted By Orinoko
We've got a range of devices on the test system,...

We've got a range of devices on the test system, 8300 up to 9700 so I would hope some would qualify?

Is there any other way to perform OTA device updates?
Forum: BES Admin Corner 08-04-2010, 09:09 AM
Replies: 8
Views: 3,153
Posted By Orinoko
Ah, i'm trying to assign child groups to add...

Ah, i'm trying to assign child groups to add policies to members of the main group.
What is the best way to assign multiple polices to users?

And another quick question, is the 'default' policy...
Forum: BES Admin Corner 08-04-2010, 09:05 AM
Replies: 14
Views: 2,700
Posted By Orinoko
BlackBerry Device Software bundles

I'm searching for new BlackBerry Device Software bundles from the BAS and its returning no results.

Our provider is O2 in the UK, do they control this or is it a communication problem?

If so is...
Forum: BES Admin Corner 08-04-2010, 05:08 AM
Replies: 8
Views: 3,153
Posted By Orinoko
Hi, just another quick question. I've got a...

Hi, just another quick question.

I've got a base group for the default policy that everyone is in. Then I've got another group, say "9700 devices" that applies the WLAN policy. If I then add a...
Showing results 1 to 50 of 136

 
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