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Forum: BES Admin Corner 11-28-2012, 01:32 PM
Replies: 3
Views: 1,305
Posted By TargetIT
Re: Unable to access BES

When you first set up BES, it has one administrator by default and it's not an AD user. It's simply admin and a password of your choosing. Once you're initially in, you can add more or assign AD...
Forum: BES Admin Corner 11-28-2012, 12:52 PM
Replies: 4
Views: 1,238
Posted By TargetIT
Re: Secure a stolen phone

My IT Policy is set to wipe the phone if it doesn't receive a refresh of the IT Policy after 30 days (which also means you do have to send the IT Policy out regardless of whether it's changed). So...
Forum: BES Admin Corner 07-20-2012, 03:28 PM
Replies: 4
Views: 1,271
Posted By TargetIT
Re: SRP Connection getting dropped and established very frequently

I will say that the BB software is more sensitive to drops than even the firewall we have in place. If our connection drops, BES informs us first and then the firewall tells us that it has failed...
Forum: BES Admin Corner 06-29-2012, 10:44 AM
Replies: 17
Views: 1,443
Posted By TargetIT
Re: Setting Activation Passwords in bulk - options...

I'm not sure why you just don't have the BAS set the password for you and it will send an email to the user with the random password for activation. I'm pretty sure you've spent more time coming up...
Forum: BES Admin Corner 06-27-2012, 06:00 PM
Replies: 2
Views: 767
Posted By TargetIT
Re: Distribute user on BES server to differet group according to AD structure

We use the IT Policy to group by office - the main difference between the policies for us is the Return to: Address (which has never worked once...)
Forum: BES Admin Corner 06-19-2012, 05:15 PM
Replies: 4
Views: 965
Posted By TargetIT
Re: Can't access BAS externally.

Did you try the FQDN? Mine doesn't respond with just the host name.
Forum: BES Admin Corner 05-30-2012, 01:21 PM
Replies: 2
Views: 971
Posted By TargetIT
Re: BES picking up someone elses email!?

Found out it's not that the emails aren't for her, they just have the wrong name on them. This might be an issue with BBM as she accidently changed her name to the other girls name when she set up...
Forum: BES Admin Corner 05-30-2012, 11:08 AM
Replies: 2
Views: 971
Posted By TargetIT
BES picking up someone elses email!?

Yeah - I know. I had a user phone me today and tell me that her blackberry is receiving someone else's emails that also works within the company. They do not have similar names and this was out of...
Forum: BES Admin Corner 05-29-2012, 04:35 PM
Replies: 1
Views: 1,138
Posted By TargetIT
Re: Populate Mobile Number from BES to Active Directory

Ironically, I posted in this:

http://www.blackberryforums.com/bes-admin-corner/236376-sync-bes-mobile-numbers-active-directory.html#post1679120

But I made a few enhancements since.
Forum: BES Admin Corner 05-29-2012, 04:01 PM
Replies: 1
Views: 1,138
Posted By TargetIT
Populate Mobile Number from BES to Active Directory

Thought I'd share my script - I didn't immediately find anything I could use so I created this. Adjust as needed (especially the variables at the beginning!)

setlocal ENABLEDELAYEDEXPANSION

Set...
Forum: BES Admin Corner 05-08-2012, 03:10 PM
Replies: 5
Views: 2,305
Posted By TargetIT
Re: How do I export license key with associated mumber of licenses

The number of users per license is embedded into the license itself so without reverse engineering the key algorithm, there's no way to tell aside from deleting or adding them into a BES.
Forum: BES Admin Corner 04-24-2012, 11:18 AM
Replies: 5
Views: 2,793
Posted By TargetIT
Re: BES Activation Issues

Old SIM cards will not work on newer phones. Now, having said that, they can't be that old since Bell hasn't been doing SIM cards for very long so they should all work. The old SIM card problem I'm...
Forum: BES Admin Corner 04-24-2012, 11:15 AM
Replies: 5
Views: 11,022
Posted By TargetIT
Re: Track Location(GPS) of a lost BB via BlackBerry® Administration Service

On top of that, phones update their co-ordinates even when they can't see the satetelites, which means if they lost their phone inside, it will tell you that the phone is in the Atlantic ocean.
Forum: BES Admin Corner 04-20-2012, 12:13 PM
Replies: 4
Views: 1,714
Posted By TargetIT
Re: Excessive item count in hidden Exchange folders

"Well the messages were getting purged after 60 days so now I just save them all".
Forum: BES Admin Corner 04-19-2012, 11:57 AM
Replies: 13
Views: 6,495
Posted By TargetIT
Re: Contacting server

Not to be a jackass, but have you pulled the battery of the phone yet?
Forum: BES Admin Corner 04-17-2012, 01:08 PM
Replies: 6
Views: 2,164
Posted By TargetIT
Re: Moving licenses from one BES to another BES

BES uses the honour system for Device CALs - it will complain everytime you log into the BAS but it won't shut down the system. As for switching SRP codes, I've never done that after installation.
Forum: BES Admin Corner 04-17-2012, 12:58 PM
Replies: 5
Views: 3,253
Posted By TargetIT
Re: adding new domain to BES

There is a difference between adding a new domain within Active Directory and simply adding in a new email suffix (and you don't have to do the first one if all you want to do is the latter). The...
Forum: BES Admin Corner 01-05-2012, 01:48 PM
Replies: 3
Views: 1,488
Posted By TargetIT
Re: add users from child domain

Configuring Microsoft Active Directory authentication in an environment that includes a resource forest - BlackBerry Administration Service for Microsoft Exchange - 5.0 SP3...
Forum: BES Admin Corner 11-21-2011, 12:45 PM
Replies: 6
Views: 1,033
Posted By TargetIT
Re: "Wireless Reconciliation" via policy

That's from the server side, the user themselves can still turn it off.
Forum: BES Admin Corner 10-28-2011, 10:25 AM
Replies: 6
Views: 1,158
Posted By TargetIT
Re: New to BES admin help

It's funny how our company has the exact opposite thought process when it comes to execs and iPhones <groan>
Forum: BES Admin Corner 10-28-2011, 10:20 AM
Replies: 11
Views: 2,616
Posted By TargetIT
Forum: BES Admin Corner 10-06-2011, 03:14 PM
Replies: 1
Views: 2,354
Posted By TargetIT
Re: Looking for brk-bbenterprisetransporter.msi (BES Transporter Tool)

https://swdownloads.blackberry.com/Downloads/entry.do

The MR for them don't have the tool included, you have to download one of the main packages.
Forum: BES Admin Corner 10-04-2011, 12:21 PM
Replies: 2
Views: 665
Posted By TargetIT
Re: Exchange rules pre-empting BES

That depends on whether you allow the subfolders to sync as well.
Forum: BES Admin Corner 09-29-2011, 06:38 PM
Replies: 14
Views: 1,049
Posted By TargetIT
Re: Activation Issue

Even if you could delay the mail server (either of them) from processing the email from RIM, the handheld would time out and give up. I hope you don't have many of these shortcuts for your...
Forum: BES Admin Corner 09-07-2011, 06:58 PM
Replies: 4
Views: 1,398
Posted By TargetIT
Re: Can not send email from besadmin

Why on earth did you change accounts? The previous account worked and had all the necessary permissions in Exchange (which is your problem BTW).
Forum: BES Admin Corner 08-29-2011, 12:32 PM
Replies: 2
Views: 954
Posted By TargetIT
Re: cannot upgrade existing pushed app

Did you reuse the same directory when you deployed? I seem to remember that being an issue...
Forum: BES Admin Corner 08-08-2011, 03:43 PM
Replies: 6
Views: 1,623
Posted By TargetIT
Re: 8700c not displaying email (BES)

You'll need the 2007 DST patch for your 8700... geez they still make batteries for it?
Forum: BES Admin Corner 07-25-2011, 04:32 PM
Replies: 8
Views: 1,343
Posted By TargetIT
Re: one exchange system two independent BES's?

If you can activate your phone that has a BIS plan on a BES server, then what's the point of a BES data plan? That's what I meant - and somehow completely messed up in asking it.
Forum: BES Admin Corner 07-22-2011, 11:07 AM
Replies: 4
Views: 968
Posted By TargetIT
Re: Licences have vanished in migration

Well if you did what I did, you started hand bombing them into the web page, clicking add, and repeat. Then moved off of the page without actually saving the bloody change.

As for recovery, see...
Forum: BES Admin Corner 07-21-2011, 11:09 AM
Replies: 8
Views: 1,343
Posted By TargetIT
Re: one exchange system two independent BES's?

What's the point of a BES CAL then at this point? Is it just push vs. pull?
Forum: BES Admin Corner 07-20-2011, 12:11 PM
Replies: 5
Views: 1,615
Posted By TargetIT
Re: Knowledge Sharing - Push apps from app world

Because not every user is smart enough to figure out how to do that ;)
Forum: BES Admin Corner 07-19-2011, 06:53 PM
Replies: 4
Views: 2,011
Posted By TargetIT
Re: Active Directory & Remote Desktop on BlackBerry devices?

I use their other program, TSMobiles - it uses the built in RDP functionality so no installation on the servers/desktops necessary. Since the servers are on the same network as the BES, no need for...
Forum: BES Admin Corner 06-27-2011, 06:07 PM
Replies: 8
Views: 1,979
Posted By TargetIT
Re: Default to Custom IT policy

Under the component view->BAS, what does it say for "Method to reconcile multiple IT policies:" ?

http://www.blackberry.com/btsc/KB22600
Forum: BES Admin Corner 06-27-2011, 11:17 AM
Replies: 8
Views: 1,979
Posted By TargetIT
Re: Default to Custom IT policy

Open a user, go to the polices tab. If you're assigning by group (ie the policy is assigned in the group), then you should see that Policy and Assigned To: Group Assigned. Then underneath that, the...
Forum: BES Admin Corner 06-27-2011, 11:13 AM
Replies: 9
Views: 1,355
Posted By TargetIT
Re: Prohibit Local Wipe of Blackberry

RIM doesn't care about the device, they are about the data - all of their policies point to that mentality.
Forum: BES Admin Corner 06-21-2011, 10:52 AM
Replies: 21
Views: 2,541
Posted By TargetIT
Re: RIM Financial Outlook Dismal, 500,000 Playbooks Shipped

Only in that it's too tin foily - but it's still ridiculous to not approve of an app that RIM designed!
Forum: BES Admin Corner 06-20-2011, 05:51 PM
Replies: 21
Views: 2,541
Posted By TargetIT
Re: RIM Financial Outlook Dismal, 500,000 Playbooks Shipped

Is it true you still can't download the Bridge app from the App World if you're on AT&T? That's ridiculous - how much did Apple pay them to prevent that?
Forum: BES Admin Corner 06-10-2011, 12:50 PM
Replies: 6
Views: 1,414
Posted By TargetIT
Re: DNS Exception with BES

I'm a little surprised the host file change didn't do the trick - the BB's do use the BES as a proxy in a way. I mean we get blocked by Trend as if we were surfing from the BES itself. You sure the...
Forum: BES Admin Corner 06-10-2011, 10:48 AM
Replies: 1
Views: 1,253
Posted By TargetIT
Re: BB Lost - Delete or Disable on BES?

Set a new activation password, activate the new phone. If the old phone is found, repeat the process on the old phone. No need to back anything up.

The old phone while being lost will still remain...
Forum: BES Admin Corner 06-08-2011, 10:26 AM
Replies: 9
Views: 1,701
Posted By TargetIT
Re: Changed BES IP and now Mail is down

You went from Exchange 2003 and Exchange 2010 and didn't know that? If only there was documentation on that...

Sorry - I know that's mean but you're making it sound like a revelation and it really,...
Forum: BES Admin Corner 05-10-2011, 06:22 PM
Replies: 2
Views: 1,115
Posted By TargetIT
Re: BES - Administration Help

I would talk to your carrier first - there are no IT Policies to control it however.
Forum: BES Admin Corner 05-06-2011, 12:53 PM
Replies: 5
Views: 1,707
Posted By TargetIT
Re: DCPROMO breaks Blackberry services

A DC hosting BES? What could go wrong!
Forum: BES Admin Corner 04-26-2011, 05:16 PM
Replies: 2
Views: 1,950
Posted By TargetIT
Re: "Lookup Failed" & Unable to send email..

An Exchange reboot is often the cause of this - I make it a habit of rebooting the DC, then Exchange, then BES.
Forum: BES Admin Corner 04-15-2011, 11:51 AM
Replies: 7
Views: 1,613
Posted By TargetIT
Re: password problem (BES)

Tell him to pull the battery - any num/caps lock will go away.
Forum: BES Admin Corner 04-04-2011, 11:16 AM
Replies: 8
Views: 2,779
Posted By TargetIT
Re: And again: GAL sync

I know because I turned on caller ID on everyone's line :)
Forum: BES Admin Corner 03-31-2011, 10:57 AM
Replies: 4
Views: 4,284
Posted By TargetIT
Re: Completely remove BES from Exchange

The only thing that BES "adds" to exchange is hidden folders to the mailboxes of the users. If you deleted the users correctly, the hidden folders get removed at that time. The folders are harmless...
Forum: BES Admin Corner 03-30-2011, 01:39 PM
Replies: 13
Views: 5,586
Posted By TargetIT
Re: Enterprise location tracking now working with 6.0.0.461

I would imagine it has little to do with BES and everything to do with the firmware of the BB.
Forum: BES Admin Corner 03-28-2011, 04:21 PM
Replies: 7
Views: 1,356
Posted By TargetIT
Re: Non-Redirected folders are visible !

What if you name the folder "Reasons I'm going to fire Bob" and then the BB lands in Bob's hands? :razz:
Forum: BES Admin Corner 03-14-2011, 12:25 PM
Replies: 13
Views: 5,586
Posted By TargetIT
Re: Enterprise location tracking now working with 6.0.0.461

Here's what I originally posted. It creates another table in SQL to track the changes, as opposed to taking a snapshot of where things right now. My original reasoning for going down this road was...
Forum: BES Admin Corner 03-14-2011, 12:11 PM
Replies: 3
Views: 1,125
Posted By TargetIT
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