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Forum: BES Admin Corner 11-24-2010, 02:44 PM
Replies: 65
Views: 14,585
Posted By ugino
Re: "Orphans" or "Ghost" messages with BES and exchange 2007.

nobody...
The company of my brother mounted a Windows 2008SBS with BESx5 just like mine.... and when checking the mails from the ipad they have the same problem..... so... my conclusion is that the...
Forum: BlackBerry Network 11-23-2010, 06:59 PM
Replies: 2
Views: 8,478
Posted By ugino
Re: OWA taking to much time to sync!

You know poeple that have OWA configured on BIS and works perfect?
Forum: BlackBerry Network 11-22-2010, 04:45 PM
Replies: 2
Views: 8,478
Posted By ugino
Unhappy OWA taking to much time to sync!

I have configure my BB to receive my email through OWA, the sync itīs correct but the time frame between sync varies from 10 minutes to 5 hours, sometimes I get a new email without getting past...
Forum: BES Admin Corner 11-19-2010, 11:45 AM
Replies: 65
Views: 14,585
Posted By ugino
Re: "Orphans" or "Ghost" messages with BES and exchange 2007.

I know for sure itīs an autodiscover error..... I do not use autodiscover because of the SSL.. I only paid for one subdomain... hehehe

Another thing... I had set up an email account in the BB by...
Forum: BES Admin Corner 11-16-2010, 10:45 AM
Replies: 65
Views: 14,585
Posted By ugino
Re: "Orphans" or "Ghost" messages with BES and exchange 2007.

nobody.. how are you? how was your weekend??.. here in Mexico we had a hollyday this Monday, so until today I am back at work.... this weekend I tried the following...
I disable email messages...
Forum: BES Admin Corner 11-12-2010, 12:56 PM
Replies: 65
Views: 14,585
Posted By ugino
Re: "Orphans" or "Ghost" messages with BES and exchange 2007.

nobody...
I got an idea.... I was just going to shoot myself and give up, but I noticed that my provider (Nextel Mexico) has the ability to sync my emails through Exchange by OWA.... could this be a...
Forum: BES Admin Corner 11-10-2010, 12:29 PM
Replies: 65
Views: 14,585
Posted By ugino
nobody... how are you??? Still getting my head...

nobody... how are you???
Still getting my head beat up by the BlackBerry Enterprise server....

I managed to change to Exchange Web services, until now, itīs "working".... the problem is still...
Forum: BES Admin Corner 10-25-2010, 11:53 AM
Replies: 65
Views: 14,585
Posted By ugino
nobody, Thank for the info again, I just used...

nobody,
Thank for the info again,
I just used the traittool to change to Exchange Web Services and also the check for errors daily!!! I will keep you posted if I see any improvements.
Forum: BES Admin Corner 10-25-2010, 10:51 AM
Replies: 65
Views: 14,585
Posted By ugino
hehehe why does everything has to happend to...

hehehe why does everything has to happend to me??? the events are being duplicated..... really weird.....
If I have a reccurrence event for my birthday for example (Cumpleaņos Eugenio Mtz), after a...
Forum: BES Admin Corner 10-25-2010, 10:28 AM
Replies: 65
Views: 14,585
Posted By ugino
nodoby, Do you recommend to use the "How to...

nodoby,
Do you recommend to use the "How to enable BlackBerry Enterprise Server 5.0 SP1 and SP2 to use Microsoft Exchange Web Services" ?
Forum: BES Admin Corner 10-25-2010, 09:50 AM
Replies: 65
Views: 14,585
Posted By ugino
nobody!!! thank you for the info... The hard...

nobody!!! thank you for the info...
The hard deletes are enable, and the message state database is set to 1000.....

And about the service restart, I donīt know if it applies... I have everynigh a...
Forum: BES Admin Corner 10-22-2010, 05:57 PM
Replies: 65
Views: 14,585
Posted By ugino
nodoby!!! thank you very much!!! I see that...

nodoby!!! thank you very much!!!

I see that you have almost the same logs as I do..

[40182] (10/22 07:01:23.123):{0x1AE0} {user1@domain.com} MAPIMailbox::RefIDtoEntryID - Found...
Forum: BES Admin Corner 10-22-2010, 10:53 AM
Replies: 65
Views: 14,585
Posted By ugino
nobody, I hope this is my case, but it is...

nobody,
I hope this is my case, but it is not... hehehe
If itīs not much trouble, could you send me the log from the BES at the time you readed and deleted the messages from your MacMail........
Forum: BES Admin Corner 10-21-2010, 12:04 PM
Replies: 65
Views: 14,585
Posted By ugino
oks!!! I will do that... the problem is that the...

oks!!! I will do that... the problem is that the CEO is out of town with all his equiptment, but I will do another test between my mail mac and my outlook....

Keep me posted, i will do.
Forum: BES Admin Corner 10-21-2010, 11:50 AM
Replies: 65
Views: 14,585
Posted By ugino
nobody, Do you use MacMail App??... can you...

nobody,
Do you use MacMail App??... can you check if deleting a mail on Mail Mac gives you a error like mines??? pleaseeee
Forum: BES Admin Corner 10-21-2010, 11:42 AM
Replies: 65
Views: 14,585
Posted By ugino
nobody... Ok, I added the registry and read the...

nobody...
Ok, I added the registry and read the MS KB Q246153 from Microsoft....
Actually, I didnīt know about this feature, it really impressed me....
I revise and found out the following...
I...
Forum: BES Admin Corner 10-20-2010, 05:17 PM
Replies: 65
Views: 14,585
Posted By ugino
Where can I find this option??? I have...

Where can I find this option???

I have nothing else to lose.. hehehe
Forum: BES Admin Corner 10-20-2010, 11:15 AM
Replies: 65
Views: 14,585
Posted By ugino
This is the logs of two messages being deleted,...

This is the logs of two messages being deleted, and one failed (Ref1241537628).
You can see that until the phone was turned on, the BES looks for the message, the first one was still on the deleted...
Forum: BES Admin Corner 10-20-2010, 10:21 AM
Replies: 65
Views: 14,585
Posted By ugino
.... I donīt know what to say... I got a call...

.... I donīt know what to say... I got a call again from the CEO that he leaved his deleted mails for about one hour on the deleted items, and still when he turned on his phone he recieved 2 ghost...
Forum: BES Admin Corner 10-19-2010, 01:13 PM
Replies: 65
Views: 14,585
Posted By ugino
nodoby7293, Thank you for your post, infact I...

nodoby7293,
Thank you for your post, infact I know is not a good idea, and for sure I deleted the IMAP account.....

You all are going to scream at me.... hehehe
Yesterday I had in my hands the...
Forum: BES Admin Corner 10-18-2010, 11:01 AM
Replies: 65
Views: 14,585
Posted By ugino
Another quick post... I made the change on his...

Another quick post...
I made the change on his iPad de 14 of October, when he still had lots of "GetRIMMessage(pEntry)" erros, then I check the logs on the 15, 16 of October and did not find any......
Forum: BES Admin Corner 10-18-2010, 10:36 AM
Replies: 65
Views: 14,585
Posted By ugino
Good start of the weekend to all..... Because I...

Good start of the weekend to all.....
Because I was gone for the weekend I could not advance on this problem....
But, I think the iPad was the problem, what I did was configuring the iPad on...
Forum: BES Admin Corner 10-14-2010, 03:44 PM
Replies: 65
Views: 14,585
Posted By ugino
Confirmed... all these messages where deleted on...

Confirmed... all these messages where deleted on his iPad!!!!!.........
Forum: BES Admin Corner 10-14-2010, 02:51 PM
Replies: 65
Views: 14,585
Posted By ugino
He already deleted the messages.... but I will...

He already deleted the messages.... but I will try that...

Recreateing the mailbox...... kind of difficult for me, done that once because the ·$%& iPad created two drafts items that could not be...
Forum: BES Admin Corner 10-14-2010, 02:15 PM
Replies: 65
Views: 14,585
Posted By ugino
KalvinCline, I got a call from the CEO (same...

KalvinCline,

I got a call from the CEO (same as always), I looked at the time stamps of the possible host messages, and I found out this... about 10 meesages like this with different...
Forum: BES Admin Corner 10-13-2010, 03:59 PM
Replies: 65
Views: 14,585
Posted By ugino
Sorry for my bad english... hehehe I will yall...

Sorry for my bad english... hehehe
I will yall posted, becuase for sure I will need more help and maybe one of you can do help me.

Thank you!
Forum: BES Admin Corner 10-13-2010, 02:00 PM
Replies: 65
Views: 14,585
Posted By ugino
Thank you KC, I am looking at the logs now, I...

Thank you KC,
I am looking at the logs now, I can see all the RefId when a messages arrives, when a status is changed and when a message is deleted, what I have to do is, as you said, make a test...
Forum: BES Admin Corner 10-13-2010, 09:52 AM
Replies: 65
Views: 14,585
Posted By ugino
I had that problem with Apple Mail 10.6, which...

I had that problem with Apple Mail 10.6, which saved a mail in the draft folder after being sent..... but I think in one of the updates the issue was gone..... the problem is, that the CEO is so...
Forum: BES Admin Corner 10-12-2010, 06:41 PM
Replies: 65
Views: 14,585
Posted By ugino
I will have to run some test, from Outlook PC,...

I will have to run some test, from Outlook PC, from Outlook Mac 2011, from Entourage, from Mail Mac, to see if I have the same outcome...... this is driving me crazy because I am getting close to...
Forum: BES Admin Corner 10-12-2010, 05:10 PM
Replies: 65
Views: 14,585
Posted By ugino
But you think Apple Mail has something to do with...

But you think Apple Mail has something to do with the orphans I am getting???....
Because I tested OWA and every single message was deleted properly, but not with Apple Mail (the most recent...
Forum: BES Admin Corner 10-12-2010, 04:44 PM
Replies: 65
Views: 14,585
Posted By ugino
I found out about this article: KB05382 from...

I found out about this article: KB05382 from BlackBerry Support webpage (Messages sent from Microsoft Entourage do not appear on the BlackBerry smartphone)

I donīt know if it has something to do...
Forum: BES Admin Corner 10-04-2010, 03:28 PM
Replies: 65
Views: 14,585
Posted By ugino
Did not work... I have upgrades from BES 4.1 to...

Did not work... I have upgrades from BES 4.1 to BES 5 Express on the same box as Exchange 2007 with Windows 2008 SBS... after some headache I finally managed to get it to work, but still I have the...
Forum: BES Admin Corner 09-23-2010, 03:32 PM
Replies: 1
Views: 2,340
Posted By ugino
Unhappy Installation MAPI error when ppgrading from WinXp BES4.1 to Windows2008SBS.

This is my scenario:
I have a Windows 2008 SBS with exchange 2007, and on a separate box a Windows XP with BES 4.1 installed and working... I have some issues so I want to upgrade to BES Express 5,...
Forum: BES Admin Corner 09-09-2010, 05:17 PM
Replies: 65
Views: 14,585
Posted By ugino
If I click on Reload, will the BB will be...

If I click on Reload, will the BB will be deleted??, or will the user will see the information gone for a while?
Forum: BES Admin Corner 09-08-2010, 12:19 PM
Replies: 65
Views: 14,585
Posted By ugino
Sorry for not posting the version... He uses...

Sorry for not posting the version...
He uses the lastest version, 10.6... with all the updates...
In every account he uses Exchange, not IMAP....
He used to have an iPhone, it worked perfectly....
Forum: BES Admin Corner 09-08-2010, 12:03 PM
Replies: 65
Views: 14,585
Posted By ugino
The user (heīs the CEO) uses: Mac Mail on his...

The user (heīs the CEO) uses:
Mac Mail on his MacBook Air @ office,
iPad @ Home,
Microsoft Outlook 2007 @ Home
Forum: BES Admin Corner 09-08-2010, 11:55 AM
Replies: 65
Views: 14,585
Posted By ugino
The users uses Mac Mail... But mostly in the...

The users uses Mac Mail...
But mostly in the morning he reads his mails through his iPad....
This is driving me crazy!!
Forum: BES Admin Corner 09-08-2010, 10:00 AM
Replies: 65
Views: 14,585
Posted By ugino
Yes, and still the orphans stays there.... ...

Yes,
and still the orphans stays there....
You can deleted it manually, but the user refuses to do that....
Forum: BES Admin Corner 09-07-2010, 02:31 PM
Replies: 65
Views: 14,585
Posted By ugino
Unhappy "Orphans" or "Ghost" messages with BES and exchange 2007.

This is the scenario...
I have exchange 2007 on one server, and in another server I have BES 4.1.7 running... I have one user (which is really square minded) which every morning, with his BB turned...
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