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Search: Posts Made By: Khue
Forum: BES Admin Corner 03-21-2011, 10:06 AM
Replies: 1
Views: 685
Posted By Khue
A Few Upgrade Questions

Hey Everyone,
I've stepped away from Blackberries for a while as my role in the organization has changed so it's been a while since I've administrated our BES system. To give you a little bit of...
Forum: Media Center 06-04-2009, 12:56 PM
Replies: 2
Views: 1,650
Posted By Khue
WMA Support Question

I read that WMA is supported and has been since 4.2.1. Is there a limit to the bit rate? It appears that WMA lossless may not be supported. Is this correct?
Forum: BES Admin Corner 03-05-2009, 01:58 PM
Replies: 3
Views: 2,998
Posted By Khue
Call Forward

Is there anyway to setup call forwarding through BES 4.1? Seems like I can do just about everything else.
Forum: BES Admin Corner 11-21-2008, 04:54 PM
Replies: 4
Views: 1,014
Posted By Khue
When all else fails, restart. Issue resolved.

When all else fails, restart. Issue resolved.
Forum: BES Admin Corner 11-21-2008, 03:38 PM
Replies: 4
Views: 1,014
Posted By Khue
Well, i think my upgrade went well... but now I...

Well, i think my upgrade went well... but now I am having an issue where Activation emails are not be picked up out of inboxes. I havent changed any permissions with the Blackberry account. Does...
Forum: BES Admin Corner 11-18-2008, 09:26 AM
Replies: 4
Views: 1,014
Posted By Khue
Approximately how long does the 4.0 to 4.1...

Approximately how long does the 4.0 to 4.1 upgrade take? Assume about 100 people on a single BES server.
Forum: BES Admin Corner 11-17-2008, 09:29 AM
Replies: 4
Views: 1,014
Posted By Khue
BES 4.0 to 4.1 SRP Key Question

Hey All,
Just a quick question, when people upgraded from 4.0 to 4.1 did your SRP keys change? Or were you able to keep the same SRP key?

T-Mobile is telling me that the same SRP key will work for...
Forum: BES Admin Corner 11-26-2007, 11:59 AM
Replies: 6
Views: 945
Posted By Khue
Nuff said... thanks Penguin.

Nuff said... thanks Penguin.
Forum: BES Admin Corner 11-26-2007, 11:45 AM
Replies: 6
Views: 945
Posted By Khue
Even if the data is prepped prior to hitting the...

Even if the data is prepped prior to hitting the BlackBerry if it goes through the MDS service it should hit my BlackBerry server at some point at which point deep inspection of packets in and out of...
Forum: BES Admin Corner 11-26-2007, 10:25 AM
Replies: 6
Views: 945
Posted By Khue
Ah I see, is it at all possible to setup 3rd...

Ah I see, is it at all possible to setup 3rd party browsers to use MDS? I would imagine its only possible if the 3rd party apps support MDS and therefore OperaMini and other 3rd party browsers should...
Forum: BES Admin Corner 11-26-2007, 10:15 AM
Replies: 6
Views: 945
Posted By Khue
Web Browsing Question

I am not sure if I understand the process or not. I know that when I use the BB Browser, it is subject to using the same web browsing security policies that the BlackBerry Server is subject to....
Forum: BES Admin Corner 05-31-2007, 08:19 AM
Replies: 0
Views: 887
Posted By Khue
Blackberry MVS Article

Hey everyone! Long time no talk...

I was just chiming in because I saw this article: BlackBerry - BlackBerry Press Releases (http://www.blackberry.com/news/press/2007/pr-07_05_2007-02.shtml) and i...
Forum: BES Admin Corner 02-01-2007, 07:04 PM
Replies: 119
Views: 66,110
Posted By Khue
In the Handheld Manager Tool, find that user and...

In the Handheld Manager Tool, find that user and there should be an option to Update configuration status.
Forum: BES Admin Corner 01-30-2007, 02:34 PM
Replies: 119
Views: 66,110
Posted By Khue
RIM's always gotta be wastin' my flava...

RIM's always gotta be wastin' my flava...
Forum: BES Admin Corner 01-02-2007, 01:24 PM
Replies: 3
Views: 3,486
Posted By Khue
IIS modification it is then! Tks for your help.

IIS modification it is then! Tks for your help.
Forum: BES Admin Corner 01-02-2007, 08:05 AM
Replies: 3
Views: 3,486
Posted By Khue
Intranet Access

I was 99% sure I've asked this question before, but I just searched for a bit and I couldn't find where I posted this silly question (forgive me for the repost).

We have financial information...
Forum: BES Admin Corner 12-12-2006, 09:28 AM
Replies: 119
Views: 66,110
Posted By Khue
Dominik, Thanks for the support man. I got tired...

Dominik,
Thanks for the support man. I got tired of reading the docs for pushing from RIM so I decided to make my own. Unfortunately I do not have any experience/access to BES 4.1+ as my company has...
Forum: BES Admin Corner 10-12-2006, 12:48 PM
Replies: 3
Views: 1,038
Posted By Khue
Me thinks i should package up my own mom config...

Me thinks i should package up my own mom config for BES and sell it...

If i get some free time I'll post my setup for MOM and Exch2k3sp2 monitoring and how I set it up.
Forum: BES Admin Corner 10-12-2006, 12:39 PM
Replies: 1
Views: 687
Posted By Khue
I've found that sometimes users mistakenly...

I've found that sometimes users mistakenly disable synchronization on the device itself and that it doesn't always appear right away in the BB 4.0 manager console. Verify that Tasks and Memos are...
Forum: BES Admin Corner 10-12-2006, 12:35 PM
Replies: 13
Views: 1,444
Posted By Khue
Just a quick question, why would you back up the...

Just a quick question, why would you back up the old device? What items would be saved strictly to the bb and not to the mail box?
Forum: BES Admin Corner 10-12-2006, 11:15 AM
Replies: 17
Views: 7,518
Posted By Khue
The first BES environment I setup, they had a ton...

The first BES environment I setup, they had a ton of money and an itch to spend it. The server lan was gig enabled and they were using x345s. Needless to say they packed the users on and rumors are...
Forum: BES Admin Corner 10-12-2006, 11:02 AM
Replies: 13
Views: 1,444
Posted By Khue
Standard procedure here is to just wipe the bb,...

Standard procedure here is to just wipe the bb, remove the user from the BES (along with existing statistics), then add the user back and OTA activate the device with the desired user. No biggie, we...
Forum: BES Admin Corner 10-12-2006, 10:57 AM
Replies: 12
Views: 4,048
Posted By Khue
I have MOM monitoring specific services that I've...

I have MOM monitoring specific services that I've noticed trends with as well as SQL alerts for DB issues. MOM can kill and restart services and then restart the BB specific services. Pretty easy to...
Forum: BES Admin Corner 10-02-2006, 03:05 PM
Replies: 8
Views: 1,862
Posted By Khue
I demoed NeedText a little over a year ago when...

I demoed NeedText a little over a year ago when it was highlighted by the RIM support site. A lot of the resources on it were "nice to have's" but I didn't find anything too important in it that i...
Forum: BES Admin Corner 09-22-2006, 12:53 PM
Replies: 5
Views: 1,441
Posted By Khue
exch2k3. SQLServer2k on local machine (not msde).

exch2k3. SQLServer2k on local machine (not msde).
Forum: BES Admin Corner 09-22-2006, 10:17 AM
Replies: 5
Views: 1,441
Posted By Khue
This is basically an audit/benchmark question......

This is basically an audit/benchmark question... services.exe is a ms executable (therefore a windows based server...) and i am simply doing a general check...

If you have to know...

BES...
Forum: BES Admin Corner 09-22-2006, 10:12 AM
Replies: 119
Views: 66,110
Posted By Khue
What's your disposition set to on the policy?

What's your disposition set to on the policy?
Forum: BES Admin Corner 09-22-2006, 09:42 AM
Replies: 5
Views: 1,441
Posted By Khue
Services.exe

I am just curious but it appears that Services.exe is taking up about 30-35% of my cpu on the BES server (constant). Is this normal? I had an error late last week where it had actually gotten all the...
Forum: BES Admin Corner 09-22-2006, 09:38 AM
Replies: 119
Views: 66,110
Posted By Khue
I completely agree with edonin. Unless you have...

I completely agree with edonin. Unless you have messed with your AppPollProvisioning reg entry the push could take up to 4 hours... If your 100% sure its been longer then 4 hours then there is a...
Forum: BES Admin Corner 09-19-2006, 09:37 AM
Replies: 1
Views: 824
Posted By Khue
Blackberry Admin Headaches on the Horizon?

This kind of sent me for a loop when I read it. Of course, it's a brilliant idea, but what i have heard about the Cognos security model makes me feel somewhat bewildered.
Clicky! Cognos + Blackberry...
Forum: BES Admin Corner 08-08-2006, 10:21 AM
Replies: 3
Views: 1,050
Posted By Khue
It basically appears that its saying you can...

It basically appears that its saying you can execute malicious code (trojans) via loading software from the BB to the network because the BB has access to some resources like intranet webpages and...
Forum: BES Admin Corner 08-07-2006, 03:47 PM
Replies: 3
Views: 1,050
Posted By Khue
Security Hole?

Anyone see this article (http://www.wired.com/news/technology/0,71548-0.html?tw=rss.index) in Wired last week? This slipped my attention.
Forum: BES Admin Corner 08-03-2006, 08:29 AM
Replies: 119
Views: 66,110
Posted By Khue
Let me try on my system setup. Maybe i can see...

Let me try on my system setup. Maybe i can see something we are missing.
Forum: General Legacy Device Discussion 08-01-2006, 03:18 PM
Replies: 5
Views: 2,128
Posted By Khue
Where is the SIM card for this device? I checked...

Where is the SIM card for this device? I checked under the battery and i dont see it there.
Forum: BES Admin Corner 07-27-2006, 03:20 PM
Replies: 119
Views: 66,110
Posted By Khue
Sorry for taking so long to reply. I am glad you...

Sorry for taking so long to reply. I am glad you figured it out. On my BES server I've added the exe to the environment path so I can type the command from anywhere. You might want to try this too if...
Forum: BES Admin Corner 06-26-2006, 09:43 PM
Replies: 119
Views: 66,110
Posted By Khue
Removing the application is as easy as selecting...

Removing the application is as easy as selecting the right option out of the policy. Simply change the policy to "Disallowed" poof the application is removed. Furthermore you can prevent applications...
Forum: BES Admin Corner 06-12-2006, 02:44 PM
Replies: 1
Views: 1,222
Posted By Khue
Figured it out. SQL...

Figured it out. SQL View:

dbo.vHandheldSummaryInfo
Forum: BES Admin Corner 06-12-2006, 09:40 AM
Replies: 1
Views: 1,222
Posted By Khue
Handheld Configuration Manager Q

I have a listing of the User's and their IMEI's (using the choose column function). I was trying to figure out a way to put this into a txt file or a csv file. It looks like you can do that in the...
Forum: BES Admin Corner 06-06-2006, 12:02 PM
Replies: 2
Views: 4,375
Posted By Khue
Fixed this issue too... Unregistered the old...

Fixed this issue too... Unregistered the old cdo.dll. Apparently both were in use and there must have been an error.
Forum: BES Admin Corner 06-06-2006, 09:00 AM
Replies: 2
Views: 4,375
Posted By Khue
Never mind. User's inbox is full. Cannot send or...

Never mind. User's inbox is full. Cannot send or recieve emails. However I do have a new error message now that that one is cleared and if anyone can offer some input i would appreciate it:

The...
Forum: BES Admin Corner 06-06-2006, 08:11 AM
Replies: 2
Views: 4,375
Posted By Khue
Warning in App. Event Viewer

I have a warning message in the application event viewer of my blackberry server that states the following:

"{user@domain.com} Unable to save configuration settings or statistics."

The source of...
Forum: BES Admin Corner 06-02-2006, 11:22 PM
Replies: 11
Views: 8,570
Posted By Khue
My problem was resolved as well. It related to...

My problem was resolved as well. It related to some permissioning issues on the exchange server.
Forum: BES Admin Corner 05-21-2006, 01:26 AM
Replies: 33
Views: 8,204
Posted By Khue
my fix? build a new server, lol. Pretty...

my fix? build a new server, lol. Pretty convenient for the voltage irregularity monitor to go off at the same time the problems happen. Did the knife edge cut over and now everything is gravy. (y)
Forum: BES Admin Corner 05-16-2006, 12:23 PM
Replies: 11
Views: 8,570
Posted By Khue
I am actually getting a similar issue. We just...

I am actually getting a similar issue. We just recently switched to exch2k3 and i hadnt previously updated the cdo.dll on the bes server. About an hour and a half ago i unregistered the old version...
Forum: General Legacy Device Discussion 05-15-2006, 10:45 AM
Replies: 2
Views: 887
Posted By Khue
I figured it out. T-Mobile to the rescue....

I figured it out. T-Mobile to the rescue. Apparently I had to download redirector 4.1.1.12 and add an 8700 update to it. Crisis averted. Thanks for the help incase you guys were wondering this is the...
Forum: General Legacy Device Discussion 05-15-2006, 09:53 AM
Replies: 2
Views: 887
Posted By Khue
8700 Issues

I have an 8700 right now that was having major operating system issues. I thought i would do what i normally do and do a javaloader -usb wipe command and simply plug the device back in and let it do...
Forum: BES Admin Corner 05-13-2006, 11:48 AM
Replies: 14
Views: 2,112
Posted By Khue
Great... so the bb server will be forever known...

Great... so the bb server will be forever known as testbox1... lol not my fault though i suppose.
Forum: BES Admin Corner 05-11-2006, 06:09 PM
Replies: 2
Views: 947
Posted By Khue
yeah... that seems kinda like a cheater move...

yeah... that seems kinda like a cheater move though... =)
Forum: BES Admin Corner 05-11-2006, 08:09 AM
Replies: 2
Views: 947
Posted By Khue
Forcing Reconciliation?

I have a user with an 8700 that seems to be synching most things just fine however the Calendar items will not synch both from Outlook to BB and from BB to outlook. According to the BES Wireless...
Forum: BES Admin Corner 05-09-2006, 03:00 PM
Replies: 14
Views: 2,112
Posted By Khue
Preparing to do a knife edge cut over

Hey guys,
I am preparing to do the "knife edge cut over" and i had a few questions

1) do i really have to name the new bes server the same as the old?
2) the current bes is on 4.0.1.xxx. I was...
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