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Search: Posts Made By: itsagiven
Forum: General 8300 Series Discussion - Curve 10-24-2008, 10:31 AM
Replies: 8
Views: 795
Posted By itsagiven
It's happening a lot less since I told her to...

It's happening a lot less since I told her to stay out of messages when she holsters her blackberry. But it has happened once today. I am trying to work with her to get the log but that's a timing...
Forum: General 8300 Series Discussion - Curve 10-24-2008, 08:39 AM
Replies: 8
Views: 795
Posted By itsagiven
The user has the Lock Handheld upon holstering...

The user has the Lock Handheld upon holstering set to No. This is the second 8310 we've given her with the same problem. So I'm pretty sure it's something she is doing. But from so far away I...
Forum: General 8300 Series Discussion - Curve 10-24-2008, 08:25 AM
Replies: 8
Views: 795
Posted By itsagiven
Draft messages created by themselves

I have a user that has a very strange problem. She has draft messages being created by themselves in her messages on her blackberry. She has an AT&T 8310 blackberry. She refuses to lock her...
Forum: General BlackBerry Discussion 09-18-2008, 07:51 AM
Replies: 3
Views: 955
Posted By itsagiven
The fix is to upgrade your BES to 4.1.5 or higher.

The fix is to upgrade your BES to 4.1.5 or higher.
Forum: General 9000 Series Discussion - Bold 09-11-2008, 08:47 AM
Replies: 2
Views: 486
Posted By itsagiven
Normally you just type the letter b to get to the...

Normally you just type the letter b to get to the bottom. I don't have a Bold to test it on.
Forum: General BlackBerry Discussion 08-26-2008, 09:58 AM
Replies: 10
Views: 1,436
Posted By itsagiven
Lightbulb Highlight the phone number in the phone call...

Highlight the phone number in the phone call list, press the track wheel and select Copy.
Go up to the line where you can type in the phone number, press the track wheel and select Paste
You should...
Forum: Media Center 08-04-2008, 01:31 PM
Replies: 3
Views: 933
Posted By itsagiven
Call your wireless carrier and have the MMS...

Call your wireless carrier and have the MMS option enabled for your phone.
Forum: General 8100 Series Discussion - Pearl 07-08-2008, 02:06 PM
Replies: 2
Views: 1,663
Posted By itsagiven
You can disable wireless synchronization for the...

You can disable wireless synchronization for the calendar on the blackberry. Then connect it to the computer, run Desktop Manager and open Backup/Restore. Click on Advanced. Click on the Calendar...
Forum: BES Admin Corner 07-07-2008, 02:55 PM
Replies: 16
Views: 1,483
Posted By itsagiven
Definitely look into the recurring meeting...

Definitely look into the recurring meeting direction. Find out if the recurring meeting was changed at all (i.e. date/time). On the Blackberry check the Calendar Options and see if the Keep...
Forum: General BlackBerry Discussion 06-19-2008, 12:22 PM
Replies: 9
Views: 813
Posted By itsagiven
Smile I don't understand your question? Will you...

I don't understand your question? Will you please elaborate on what you are trying to do. Thanks, :smile:
Forum: General 8100 Series Discussion - Pearl 05-29-2008, 06:41 AM
Replies: 2
Views: 674
Posted By itsagiven
I would call Rogers and see if something got...

I would call Rogers and see if something got messed up with your data plan. They can also resend the service books to your Blackberry.
Forum: General 8300 Series Discussion - Curve 05-28-2008, 09:02 AM
Replies: 8
Views: 957
Posted By itsagiven
AT&T has not released the 4.3 OS for the Curve...

AT&T has not released the 4.3 OS for the Curve yet. Verizon Wireless has released the 4.3 OS for the 8330 and the video recording works.
Forum: General 8300 Series Discussion - Curve 05-28-2008, 08:48 AM
Replies: 8
Views: 957
Posted By itsagiven
You need the 4.3 OS on the curve to be able to...

You need the 4.3 OS on the curve to be able to record video. The 4.3 OS gives you another icon for video camera.
Forum: General 8300 Series Discussion - Curve 05-19-2008, 07:41 AM
Replies: 3
Views: 4,479
Posted By itsagiven
The home page on my Verizon Wireless 8330 is...

The home page on my Verizon Wireless 8330 is http://mobile.blackberry.com
Forum: General BlackBerry Discussion 05-15-2008, 12:24 PM
Replies: 13
Views: 930
Posted By itsagiven
That's what is does on the 8830 too. ;-)

That's what is does on the 8830 too. ;-)
Forum: General 8300 Series Discussion - Curve 05-13-2008, 02:05 PM
Replies: 15
Views: 3,652
Posted By itsagiven
You can install the Blackberry Desktop Manager...

You can install the Blackberry Desktop Manager software (on your computer) that came with the phone or download it from https://www.blackberry.com/Downloads/browseSoftware.do

Then you can...
Forum: General Legacy Device Discussion 05-13-2008, 01:27 PM
Replies: 3
Views: 647
Posted By itsagiven
You need to call T-Mobile and order the data plan...

You need to call T-Mobile and order the data plan for your blackberry. Once you have the data plan you will be able to get to the internet. As for MMS it does not work on my 8830 with Verizon. The...
Forum: General 8100 Series Discussion - Pearl 05-13-2008, 01:13 PM
Replies: 2
Views: 847
Posted By itsagiven
You have to remove the IT Policy. Use this link...

You have to remove the IT Policy. Use this link to do that:
Remove IT Policy - BlackBerryFAQ (http://blackberryfaq.com/index.php/Remove_IT_Policy)
Forum: General BlackBerry Discussion 05-13-2008, 01:05 PM
Replies: 13
Views: 2,473
Posted By itsagiven
The answer is 100% correct. Enter the password...

The answer is 100% correct. Enter the password wrong 10 times. It will wipe the device, meaning your data will be gone permanently but you will be able to enter a new password and access the...
Forum: General Legacy Device Discussion 05-05-2008, 09:37 AM
Replies: 6
Views: 2,558
Posted By itsagiven
1- You need to create a new profile to turn off...

1- You need to create a new profile to turn off the alerts for email and leave the alert on for the phone and SMS.

2- I have the 8830 with Verizon and my auto on/off works beautifully. My...
Forum: General Legacy Device Discussion 05-02-2008, 10:14 AM
Replies: 18
Views: 1,723
Posted By itsagiven
My job is technical support for Blackberry...

My job is technical support for Blackberry devices in my company. So it is very interesting for me when I have to call the wireless carrier because the problem is on their side. I have also found...
Forum: General 8200 Series Discussion - Pearl Flip 05-02-2008, 09:58 AM
Replies: 90
Views: 10,506
Posted By itsagiven
I like flip phones. I would buy this in a heart...

I like flip phones. I would buy this in a heart beat. The reason is that when you close the phone it prevents it from calling people or opening programs while it is in your pocket. I can't use a...
Forum: General Legacy Device Discussion 05-02-2008, 09:44 AM
Replies: 2
Views: 2,689
Posted By itsagiven
I have a Verizon 8830. My address book has the...

I have a Verizon 8830. My address book has the +1 in front of my phone numbers. I do not have to remove the +1 for it to work in Michigan. I can dial numbers with the +1 in front. I have never...
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