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Forum: BES Admin Corner 08-23-2010, 12:59 PM
Replies: 13
Views: 17,643
Posted By icontech
We're not seeing any issues with email delivery...

We're not seeing any issues with email delivery or the BAS....I was just concerned that the primary BES and standalone BAS servers have 90-95% of their physical memory utilized.
Forum: BES Admin Corner 08-19-2010, 08:46 AM
Replies: 5
Views: 719
Posted By icontech
You would see a TON of new features available if...

You would see a TON of new features available if you went from 4.0 to 5.0.2. If you have TSupport the software would be free.
Forum: BES Admin Corner 08-19-2010, 08:42 AM
Replies: 3
Views: 1,186
Posted By icontech
According the the installation and configuration...

According the the installation and configuration guide, it will work on Windows Server 2008 R2.

BlackBerry Enterprise Server for Microsoft Exchange - Manuals and Guides...
Forum: BES Admin Corner 08-10-2010, 01:29 PM
Replies: 5
Views: 1,005
Posted By icontech
Does a failover cause a rescan of all mailboxes?

Does a failover cause a rescan of all mailboxes?
Forum: BES Admin Corner 08-04-2010, 01:17 PM
Replies: 8
Views: 1,472
Posted By icontech
I copied and pasted them from the old database...

I copied and pasted them from the old database table to the new database table using SQL Server Management Studio.
Forum: BES Admin Corner 08-04-2010, 09:03 AM
Replies: 13
Views: 17,643
Posted By icontech
Bump....I'm hoping the original poster figured...

Bump....I'm hoping the original poster figured out the problem and can explain.
Forum: BES Admin Corner 07-29-2010, 01:57 PM
Replies: 6
Views: 7,856
Posted By icontech
This command has worked well for me in the past. ...

This command has worked well for me in the past. It also works on the Calendar of the device.
Forum: BES Admin Corner 07-27-2010, 01:39 PM
Replies: 13
Views: 17,643
Posted By icontech
Our original plan was to run BAS + BES on the...

Our original plan was to run BAS + BES on the same box. I made a last minute decision to separate BAS onto its own box.

I have yet to find an answer on the high memory usage.
Forum: BES Admin Corner 07-27-2010, 01:28 PM
Replies: 8
Views: 1,957
Posted By icontech
Just completed a migration of around 600 users...

Just completed a migration of around 600 users from 4.1.7 to 5.0.2 using the transporter and it worked extremely well. New BES servers and fresh SQL 2008 database.

Having the new environment up...
Forum: BES Admin Corner 07-22-2010, 10:54 AM
Replies: 13
Views: 17,643
Posted By icontech
Our setup is exactly as you describe except we...

Our setup is exactly as you describe except we have BAS and Monitoring on the same box. Our primary BES with just the core services is maxing out the memory too. Everything is working fine, but it...
Forum: BES Admin Corner 07-21-2010, 01:45 PM
Replies: 13
Views: 17,643
Posted By icontech
Well after increasing memory from 4gb to 6gb its...

Well after increasing memory from 4gb to 6gb its still using 90-95%. So this has to be an application related issue. Is it designed to use most of the memory on the server? Java?

I called...
Forum: BES Admin Corner 07-21-2010, 08:00 AM
Replies: 7
Views: 911
Posted By icontech
You'd be surprised how many people do that in...

You'd be surprised how many people do that in meetings. It pisses me off...its unprofessional and they are usually the ones who ask dumb questions at the end.
Forum: BES Admin Corner 07-21-2010, 07:17 AM
Replies: 5
Views: 1,733
Posted By icontech
Agree with above. If a user has No Status or...

Agree with above. If a user has No Status or Initializing just delete them. Instead of chasing them down you can have them call you when they want there Blackberry to work.
Forum: BES Admin Corner 07-21-2010, 07:15 AM
Replies: 13
Views: 17,643
Posted By icontech
Did you ever figure out the issue? I'm having a...

Did you ever figure out the issue? I'm having a similar problem with memory utilization on my BAS and primary BES server using 5.0.2. Thanks
Forum: BES Admin Corner 07-20-2010, 07:30 AM
Replies: 5
Views: 1,733
Posted By icontech
For most people that didn't have a their device...

For most people that didn't have a their device online during the migration it would give a warning during the preview. Usually it said last IT policy pending. But I was still able to successfully...
Forum: BES Admin Corner 07-14-2010, 03:30 PM
Replies: 16
Views: 4,892
Posted By icontech
Any consistency to the users that required...

Any consistency to the users that required support? Device model, OS, etc? Thanks
Forum: BES Admin Corner 07-14-2010, 02:53 PM
Replies: 16
Views: 4,892
Posted By icontech
Thanks for the feedback. Only around 2 hours for...

Thanks for the feedback. Only around 2 hours for 342 users isn't bad at all. I have about 545 users to migrate this weekend.

We're you using the 5.0.2 version of Transporter that was released...
Forum: BES Admin Corner 07-09-2010, 10:26 AM
Replies: 32
Views: 5,490
Posted By icontech
Just finished up the installation...no problems...

Just finished up the installation...no problems or errors during the upgrade. If you have a standalone BAS you need to update that first.

The best part was no downtime because I installed the SP on...
Forum: BES Admin Corner 07-08-2010, 09:17 AM
Replies: 32
Views: 5,490
Posted By icontech
Any other experiences on the SP install? I plan...

Any other experiences on the SP install? I plan on installing this tomorrow morning. Thanks
Forum: BES Admin Corner 07-07-2010, 02:00 PM
Replies: 5
Views: 617
Posted By icontech
Good stuff, glad I could help.

Good stuff, glad I could help.
Forum: BES Admin Corner 07-07-2010, 01:03 PM
Replies: 5
Views: 617
Posted By icontech
I haven't tested this policy item out personally,...

I haven't tested this policy item out personally, but it seems to be doing as you describe.

Check under Device-Only Items -> Enable long term timeout

Here is the description:

Specify whether the...
Forum: BES Admin Corner 07-07-2010, 12:33 PM
Replies: 5
Views: 617
Posted By icontech
There is somewhere in the IT Policy where you can...

There is somewhere in the IT Policy where you can have the device randomly prompt to enter their device password. Could you have that enabled?
Forum: BES Admin Corner 07-07-2010, 10:41 AM
Replies: 4
Views: 1,275
Posted By icontech
Check this setting on the devices - Messages,...

Check this setting on the devices - Messages, Options, Email Reconciliation.
Forum: BES Admin Corner 07-07-2010, 10:32 AM
Replies: 1
Views: 1,068
Posted By icontech
Anyone have an idea before I call RIM support? ...

Anyone have an idea before I call RIM support? Thanks
Forum: BES Admin Corner 07-06-2010, 12:52 PM
Replies: 4
Views: 810
Posted By icontech
Haven't seen this with any of my migrations. Are...

Haven't seen this with any of my migrations. Are you applying a new IT policy when they are moved?
Forum: BES Admin Corner 07-06-2010, 12:50 PM
Replies: 1
Views: 1,068
Posted By icontech
BES 5 Disable handheld status?

Hello,
Does anyone know if the "Disable handheld status" can be found anywhere else besides a log file in BES 5? In 4.1.x it would display the status and received information when you clicked on the...
Forum: BES Admin Corner 06-30-2010, 07:46 AM
Replies: 16
Views: 4,892
Posted By icontech
How many total users? Any issues? Thanks

How many total users? Any issues? Thanks
Forum: BES Admin Corner 06-29-2010, 08:09 AM
Replies: 16
Views: 4,892
Posted By icontech
Yes its odd that they publish documentation...

Yes its odd that they publish documentation before the software is available for download.
Forum: BES Admin Corner 06-28-2010, 02:59 PM
Replies: 16
Views: 4,892
Posted By icontech
Thanks for sharing. I found documentation on...

Thanks for sharing. I found documentation on Transporter 5.0.2 but can't locate the download. It has a bunch of fixed issues. I have around 600 users that I need to migrate and I'm trying to...
Forum: BES Admin Corner 06-28-2010, 01:49 PM
Replies: 16
Views: 4,892
Posted By icontech
Bump this up I have the same questions.

Bump this up I have the same questions.
Forum: BES Admin Corner 06-28-2010, 01:12 PM
Replies: 2
Views: 1,345
Posted By icontech
For our environment we have 2 BES servers, 1...

For our environment we have 2 BES servers, 1 primary and 1 standby with the core components installed. We installed the Blackberry Administration Service on a separate server which will host BAS and...
Forum: BES Admin Corner 06-04-2010, 08:54 AM
Replies: 0
Views: 908
Posted By icontech
BES 5 view only admin user?

Is there any way I can create a role that only allows admins to view and not change anything in the environment? Are BES 5 server is not production yet but I want to give our Helpdesk users a chance...
Forum: BES Admin Corner 06-02-2010, 12:07 PM
Replies: 3
Views: 1,989
Posted By icontech
Did people who migrated just copy the CAL's over?...

Did people who migrated just copy the CAL's over? If were running both servers in parrallel (migration kit) can I have the same CAL's setup on both environments. I did add one set of CAL's to the...
Forum: BES Admin Corner 06-02-2010, 12:02 PM
Replies: 4
Views: 1,161
Posted By icontech
Depends on what support you have......we have RIM...

Depends on what support you have......we have RIM T-Support and ordered the migration kit. Basically you get a new SRP ID to use on the new server and have 90 days before your old SRP is disabled. ...
Forum: BES Admin Corner 05-10-2010, 12:20 PM
Replies: 1
Views: 629
Posted By icontech
Create an application control policy and apply it...

Create an application control policy and apply it to the software configuration.
Forum: BES Admin Corner 05-04-2010, 02:35 PM
Replies: 14
Views: 5,219
Posted By icontech
Been waiting for an application like this from...

Been waiting for an application like this from Citrix...installing now. Thanks
Forum: BES Admin Corner 05-04-2010, 10:50 AM
Replies: 3
Views: 1,145
Posted By icontech
I've contacted RIM support about this before and...

I've contacted RIM support about this before and it can't be done. Unless you could come up with a hack that I wouldn't recommend.
Forum: BES Admin Corner 02-18-2010, 08:41 AM
Replies: 2
Views: 1,101
Posted By icontech
You may want to double check the "send as"...

You may want to double check the "send as" permissions for your Besadmin account on Exchange.
Forum: BES Admin Corner 01-13-2010, 11:05 AM
Replies: 5
Views: 1,367
Posted By icontech
Exactly what I needed, thanks.

Exactly what I needed, thanks.
Forum: General 9000 Series Discussion - Bold 01-13-2010, 10:46 AM
Replies: 143
Views: 41,638
Posted By icontech
Yeah dude its called an email.

Yeah dude its called an email.
Forum: BES Admin Corner 01-12-2010, 09:30 PM
Replies: 5
Views: 1,367
Posted By icontech
Where do we find this migration kit? Is it just...

Where do we find this migration kit? Is it just documentation? I have the exact same plan for our environment. Thanks
Forum: General 9000 Series Discussion - Bold 01-12-2010, 09:21 PM
Replies: 143
Views: 41,638
Posted By icontech
You will need to do an Enterprise Activation...

You will need to do an Enterprise Activation after the upgrade using your method. You should contact your IT or whoever takes care of your BES to get a new activation password.
Forum: BES Admin Corner 01-11-2010, 09:12 AM
Replies: 3
Views: 1,121
Posted By icontech
FYI...Service Pack 7 is now available. Don't...

FYI...Service Pack 7 is now available.

Don't forget to backup the database, it gives you this option during the upgrade.
Forum: BES Admin Corner 01-06-2010, 07:54 AM
Replies: 47
Views: 11,828
Posted By icontech
Any other arguments not to install SP7?

Any other arguments not to install SP7?
Forum: BES Admin Corner 01-05-2010, 09:35 AM
Replies: 47
Views: 11,828
Posted By icontech
Thanks for the info. Makes sense if you're going...

Thanks for the info. Makes sense if you're going to 5.0 soon. We don't have plans for an upgrade to 5 at the moment.
Forum: BES Admin Corner 01-05-2010, 08:51 AM
Replies: 47
Views: 11,828
Posted By icontech
Just wanted to bump this up to see if there is...

Just wanted to bump this up to see if there is anyone else who has upgraded to SP7 and their results. I'm not sure whether to install MR8 or jump right to SP7.
Forum: BES Admin Corner 01-05-2010, 08:37 AM
Replies: 1
Views: 556
Posted By icontech
You have alot of catching up to do, I would start...

You have alot of catching up to do, I would start by reading up on the new features of BES 5.0 and go from there...
Forum: BES Admin Corner 01-05-2010, 08:32 AM
Replies: 8
Views: 1,322
Posted By icontech
Can we assume you have restarted the Attachment...

Can we assume you have restarted the Attachment service and/or the BES server?
Forum: Network Outages - powered by DataOutages.com 12-22-2009, 11:18 PM
Replies: 240
Views: 24,854
Posted By icontech
Email is flowing again in Philly area on ATT...

Email is flowing again in Philly area on ATT service.
Forum: BES Admin Corner 12-17-2009, 01:42 PM
Replies: 1
Views: 544
Posted By icontech
Don't think it can be done. To be honest though...

Don't think it can be done. To be honest though this may be a good thing considering that 1 software configuration is not compatible with all device models and software versions. I've broken a few...
Showing results 1 to 50 of 155

 
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