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Forum: BES Admin Corner 08-21-2012, 06:18 PM
Replies: 3
Views: 1,054
Posted By sniffs
Re: Making Mobile Fusion accessible via public web..

We got it working, it was a config issue! thanks!!
Forum: BES Admin Corner 08-21-2012, 06:12 PM
Replies: 3
Views: 1,008
Posted By sniffs
Re: Mobile Fusion times out often.

I guess I stumped everyone? It's completely perplexing why after the 3rd attempt both domains appear in MF. I'm probably just going to call RIM tomorrow.

Nothing sticks out in the event viewer...
Forum: BES Admin Corner 08-20-2012, 11:06 AM
Replies: 4
Views: 974
Posted By sniffs
Re: BAS Role based admin question...

Yup, I just found the guide on BESC.. thanks again, appreciate it.
Forum: BES Admin Corner 08-20-2012, 10:27 AM
Replies: 4
Views: 974
Posted By sniffs
Re: BAS Role based admin question...

Odd.. I am logged in as my account which has full access to everything and I don't see Edit Role. I see Delete Role, View users with reconciled role, View role list.

I do see Edit role, Copy role on...
Forum: BES Admin Corner 08-17-2012, 10:19 AM
Replies: 4
Views: 974
Posted By sniffs
BAS Role based admin question...

So I have a bunch of people in my IT dept that I'd like to have the ability to only ADD users and set activation passwords, that's it.

It seems none of the roles allow for this. Junior Helpdesk...
Forum: BES Admin Corner 08-17-2012, 09:36 AM
Replies: 3
Views: 1,008
Posted By sniffs
Re: Mobile Fusion times out often.

Yes, 2 BES domains. Both domain are in the same data center in California, both have their own databases and bas consoles. One's a regular full BES, the other is a BES Express. I can log into either...
Forum: BES Admin Corner 08-09-2012, 12:57 PM
Replies: 3
Views: 1,008
Posted By sniffs
Mobile Fusion times out often.

Does anyone here use Mobile Fusion? I have it set to manage 2 of my BB servers and sometimes it'll time out when I attempt to log in, then I immediately try again and it works.

Sometimes the same...
Forum: BES Admin Corner 08-09-2012, 10:12 AM
Replies: 3
Views: 1,054
Posted By sniffs
Making Mobile Fusion accessible via public web..

So I'd like to make my Mobile Fusion site accessible from the public internet.

right now, I can access it via the intranet by going to https://servername.domainname which is fine, but as we know,...
Forum: BES Admin Corner 04-18-2012, 11:06 AM
Replies: 6
Views: 5,503
Posted By sniffs
Re: Suddenly getting this error, "Desktop email program was unable to submit message"

Can't lookup names in GAL, and we rebooted the BES at least 2x times yesterday..

let me get you the MAGT logs.

EDIT: called RIM, seems the magical "recreate the mapi profile" seemed to do the trick.
Forum: BES Admin Corner 04-18-2012, 11:04 AM
Replies: 6
Views: 5,503
Posted By sniffs
Forum: BES Admin Corner 04-17-2012, 05:14 PM
Replies: 6
Views: 5,503
Posted By sniffs
Re: Suddenly getting this error, "Desktop email program was unable to submit message"

Thanks Knottyrope, appreciated as always.

we checked the NSPI limit on the GCS and it's at 1,000 and the throttling policy is set correctly.. Guess it's time to call RIM! :(
Forum: BES Admin Corner 04-17-2012, 04:22 PM
Replies: 6
Views: 5,503
Posted By sniffs
Suddenly getting this error, "Desktop email program was unable to submit message"

And according to this link, it has 6 causes. My users can send emails to other company employee's but cannot email to external addresses.

KB04422-A Red X appears in the message list after attempting...
Forum: BES Admin Corner 02-24-2012, 04:16 PM
Replies: 1
Views: 1,230
Posted By sniffs
Re: Removed a single CAS and now BES Agents wont start

Seems to be fixed now.. I recreated the MAPI profile about 5 times today.. 2-3 doing through the BES config, and 2-3 by using the BESProfile.exe and nothing worked.

Called RIM, and they had me do...
Forum: BES Admin Corner 02-24-2012, 10:59 AM
Replies: 1
Views: 1,230
Posted By sniffs
Removed a single CAS and now BES Agents wont start

Running Win2k8 64bit, BES 5.0 sp3, Exchange 2010 sp2..

last night we removed a single cas from the array and now my Blackberry account won't resolve in the MAPI profile editor.. the...
Forum: BES Admin Corner 02-01-2012, 05:27 PM
Replies: 5
Views: 1,798
Posted By sniffs
Re: Recommended steps for Exchange Sp2 upgrade

Ew, who uses E2k3?!@ jk.. my company loves being on the bleeding edge.

We're in all Microsoft's SuperTAP's.

anyways.. so Exchange 2010 sp2.. same process? or......?
Forum: BES Admin Corner 02-01-2012, 04:10 PM
Replies: 5
Views: 1,798
Posted By sniffs
Re: Recommended steps for Exchange Sp2 upgrade

I hope you mean't Exchange 2010 sp2 :D

I guess I should have specified, it's Exchange 2010 SP2
Forum: BES Admin Corner 02-01-2012, 01:22 PM
Replies: 5
Views: 1,798
Posted By sniffs
Recommended steps for Exchange Sp2 upgrade

I have a BES 5.0 sp3 mr6 and we're going to be upgrading Exchange to Sp2 in a week or so..

outside of making sure the dll's are updated, anything recommended I do?

I see sp2 is fully supported by...
Forum: BES Admin Corner 08-08-2011, 05:30 PM
Replies: 3
Views: 3,113
Posted By sniffs
BES Collab not working after 5.0 MR2

So I installed MR2 whenever it came out, 2 months ago or so? and I cannot get the collab working again. (I upgraded to MR3, no change either)

During the upgrade, nothing was changed in regards to...
Forum: BES Admin Corner 08-04-2011, 01:08 PM
Replies: 1
Views: 710
Posted By sniffs
"Agents" issue..

I had an issue yesterday where I was getting 'Service transaction not found'

after a few calls to RIM and some reboots of the BES, I started seeing Agent 210 and Agent 212 aka static agents. I did...
Forum: BES Admin Corner 05-11-2011, 10:52 AM
Replies: 2
Views: 1,982
Posted By sniffs
Re: Correct profile for Handheldcleanup tool

Ok, so I found in HKEY_CURRENT_USER\Software\Research In Motion\BlackBerry Enterprise Server\Agents the correct profile name.

I am using it but am getting this message now,

BlackBerry Enterprise...
Forum: BES Admin Corner 05-11-2011, 10:24 AM
Replies: 2
Views: 1,982
Posted By sniffs
Correct profile for Handheldcleanup tool

When i'm running handheldcleanup -u it's asking for the profile. I see like 100 different options.. how do I even remotely know what's the correct one?

There's a ton of different info in it,...
Forum: BES Admin Corner 05-04-2011, 11:24 AM
Replies: 4
Views: 1,580
Posted By sniffs
Re: Updated CAS2007 to CAS2010 and now BIS wont work.

We have a mixed 2007/2010 farm and redirection is needed. Does BIS not support redirection properly?

We're finding that some Android phones don't support it. Updated iPhones and Wp7 phones fully...
Forum: BES Admin Corner 04-28-2011, 05:31 PM
Replies: 4
Views: 1,580
Posted By sniffs
Re: Updated CAS2007 to CAS2010 and now BIS wont work.

No to URL change, yes to ISA and yes to FBA

EDIT: Technically, URLS did change, but not for the exchange 2007 users which the majority of our userbase is on.

As an example, on cas2007 we had...
Forum: BES Admin Corner 04-28-2011, 04:11 PM
Replies: 4
Views: 1,580
Posted By sniffs
Updated CAS2007 to CAS2010 and now BIS wont work.

So we updated our CAS servers to 2010 and suddenly BIS connectivity is broke.

If we manually put in the server addresses it'll work but seems autodiscover isn't working.

I've tried searching on the...
Forum: BES Admin Corner 04-26-2011, 05:19 PM
Replies: 3
Views: 3,457
Posted By sniffs
Re: BES 5.0.2, mixed Exchange 2007/2010 and 3 "Errors"

How can I verify that CDO is installed correctly? I only see it in c:\program files(x86)\exchangecdo

I think this might be a CDO/MAPI issue so thats why I'm going to be recreating the MAPI, but if...
Forum: BES Admin Corner 04-20-2011, 01:23 PM
Replies: 3
Views: 3,457
Posted By sniffs
BES 5.0.2, mixed Exchange 2007/2010 and 3 "Errors"

I'm seeing this at least once a week, it's kind of frustrating that after YEARS of being a BES admin, that RIM can't seem to figure out how to make a BES work without having to have it rebooted at...
Forum: BES Admin Corner 03-01-2011, 10:54 AM
Replies: 3
Views: 1,383
Posted By sniffs
Re: Disablie public folder sync in BES 5.0?

I'm seeing my BES being FW blocked to my public folders server and it's adding a ton of block attempts..

I dont even want it to attempt, I'd like to shut off the service.
Forum: BES Admin Corner 02-28-2011, 05:13 PM
Replies: 3
Views: 1,383
Posted By sniffs
Disablie public folder sync in BES 5.0?

Anyone know of a way to disable this? I dont want added traffic.

I see in BB topology -> BB Domain -> Component View -> Email that the settings for some stuff is there, but dont see a way to disable...
Forum: BES Admin Corner 11-29-2010, 10:56 AM
Replies: 8
Views: 1,850
Posted By sniffs
Re: High Availability across 2 DC's..possible?

Our 2 DC's are on a Gig-E link with usually about 2ms-5ms response between them.. should that be sufficient?
Forum: BES Admin Corner 11-24-2010, 03:15 PM
Replies: 8
Views: 1,850
Posted By sniffs
Re: High Availability across 2 DC's..possible?

I'm referring to Data Centers, not Domain Controller, sorry about that. :P
Forum: BES Admin Corner 11-24-2010, 12:59 PM
Replies: 8
Views: 1,850
Posted By sniffs
High Availability across 2 DC's..possible?

So I was at a RIM conference and they were talking about HA.. I asked the question of if HA can be setup to span across 2 DC's and the speaker said that it wasn't in RIM's setup but it "should" work...
Forum: BES Admin Corner 11-17-2010, 10:37 AM
Replies: 0
Views: 548
Posted By sniffs
Moved databases from SQL2005 to SQL2008r2

on my production BES(5.0.2 latest MR) was fairly simple, went to the registry and modified the path, fixed.

this same registry key is not in my BESX.. I can't run the setup again because I get the...
Forum: BES Admin Corner 11-10-2010, 10:50 AM
Replies: 0
Views: 1,543
Posted By sniffs
Bold 9700, OS6, WIFI Only question

I am running a BES 5.0, latest SP..

I also have a Bold 9700 running OS6 that is connecting into a unrestricted WIFI network..

It was also syncing to my BES 5.0 when it had service but I canceled...
Forum: BES Admin Corner 09-23-2010, 05:28 PM
Replies: 1
Views: 1,545
Posted By sniffs
Why not just download and install the new...

Why not just download and install the new mapi/cdo file from MS? Google Mapi cdo

and its the first link.. it's only 5 months old.
Forum: BES Admin Corner 09-23-2010, 03:38 PM
Replies: 3
Views: 626
Posted By sniffs
Mine have been working for a few months now..

Mine have been working for a few months now..
Forum: BES Admin Corner 09-23-2010, 03:28 PM
Replies: 3
Views: 626
Posted By sniffs
I ran into the same thing between 2 BES, old 4.1...

I ran into the same thing between 2 BES, old 4.1 and a new 5.0 on 2 separate DB's!!

I was calling individual users who were on the 4.1, wiping and reactivating on the 5.0 until I started seeing...
Forum: BES Admin Corner 09-23-2010, 10:31 AM
Replies: 1
Views: 542
Posted By sniffs
I guess this isn't possible.. I just was looking...

I guess this isn't possible.. I just was looking at the BESX BAS and noticed something that the regular BES doesnt have.. top right corner under Log Out shows,

BlackBerry® Enterprise Server Express...
Forum: BES Admin Corner 09-22-2010, 01:09 PM
Replies: 1
Views: 542
Posted By sniffs
So I manage 2 BES and 1 BESX.. any way to change colors in BAS?

BAS looks the same between them all.. there any way to change the colors so I know what server I'm working on quickly without having to look? lol
Forum: BES Admin Corner 09-21-2010, 01:02 PM
Replies: 1
Views: 536
Posted By sniffs
Have 2 prod BES 5.0sp2's.. Installing BESX Question

Is it ok to use the same admin account, "besadmin" to install BESX? or should I create another admin account?
Forum: BES Admin Corner 09-16-2010, 03:55 PM
Replies: 5
Views: 808
Posted By sniffs
I'm asking him.. he's in another country, so...

I'm asking him.. he's in another country, so timezones are a little off, lol.
Forum: BES Admin Corner 09-16-2010, 02:58 PM
Replies: 5
Views: 808
Posted By sniffs
http://i3.photobucket.com/albums/y56/sniffs/IMG000...

http://i3.photobucket.com/albums/y56/sniffs/IMG00054-20100916-1545-1.jpg
Forum: BES Admin Corner 09-16-2010, 10:38 AM
Replies: 5
Views: 808
Posted By sniffs
Emailing pictures issue.. not widespread yet

I have a single user in my company who says that when he sends an email with a picture attachment, the email shows an O with a smaller o inside it.. I've never seen this before.

Any idea what it...
Forum: BES Admin Corner 08-25-2010, 05:51 PM
Replies: 16
Views: 5,473
Posted By sniffs
This must be specific to 4.1, because I have...

This must be specific to 4.1, because I have 5.0sp2 and I have like 10 Torch 9800's that work fine, including mine.
Forum: BES Admin Corner 08-25-2010, 12:21 PM
Replies: 3
Views: 1,638
Posted By sniffs
Interesting.. well I installed both on the same...

Interesting.. well I installed both on the same machine. Whoops.
Forum: BES Admin Corner 08-25-2010, 10:37 AM
Replies: 3
Views: 1,638
Posted By sniffs
Blackberry Monitoring Console isses

In the BB app logs, I'm seeing this,

The instance's SvcRun() method failed
File "win32serviceutil.pyo", line 785, in SvcRun
File "enginesvc.pyo", line 69, in SvcDoRun
File "engine.pyo", line...
Forum: BES Admin Corner 07-26-2010, 03:20 PM
Replies: 3
Views: 6,390
Posted By sniffs
Ok, so in bes 4.1 there was an export user...

Ok, so in bes 4.1 there was an export user list/data feature..that's been removed in 5.0?

dang..

ok, well I can do the script..that works I guess.
Forum: BES Admin Corner 07-26-2010, 03:08 PM
Replies: 3
Views: 6,390
Posted By sniffs
Userlist Export BES 5.0

Anyone know how to export a user list via BAS?
Forum: BES Admin Corner 07-14-2010, 12:55 PM
Replies: 1
Views: 586
Posted By sniffs
Why will 4.2, 4.2.1 and 4.5 migrate but 4.3 wont!

I'm using the DB transponder tool and migrating between BES' and none of the 4.3 will migrate..says to use slowsync but that is the equiv of wiping/reactivating right?

What's so fundamentally...
Forum: BES Admin Corner 06-10-2010, 10:02 AM
Replies: 23
Views: 6,097
Posted By sniffs
This makes a difference? I delete them... =(

This makes a difference? I delete them... =(
Forum: BES Admin Corner 06-10-2010, 10:01 AM
Replies: 23
Views: 6,097
Posted By sniffs
no, it's a Win2k8 64bit box..

no, it's a Win2k8 64bit box..
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