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Search: Posts Made By: wusmani
Forum: BES Admin Corner 11-16-2008, 09:27 AM
Replies: 2
Views: 1,690
Posted By wusmani
Stop the installation there. Install MSDE/SQL...

Stop the installation there. Install MSDE/SQL Express seperately and start the BES installation again.
Forum: BES Admin Corner 05-19-2008, 06:42 AM
Replies: 9
Views: 2,221
Posted By wusmani
What are you using as your database?

What are you using as your database?
Forum: BES Admin Corner 05-19-2008, 06:40 AM
Replies: 1
Views: 2,277
Posted By wusmani
It is possible, but not recommended by RIM. You...

It is possible, but not recommended by RIM.

You will not be able to add the besadmin service account to local administrators (DC dont have local users), but you can always add it to Built-in...
Forum: BES Admin Corner 02-27-2008, 05:55 AM
Replies: 4
Views: 4,123
Posted By wusmani
On the server, go to Control...

On the server, go to Control Panel->Administrative Tools->ODBC Settings.

On the ODBC Settings Window, go to the System DSN tab and try to create a new DB instance. If it works, then make sure you're...
Forum: BES Admin Corner 02-27-2008, 04:23 AM
Replies: 3
Views: 825
Posted By wusmani
The answer to your first question is no. BPS and...

The answer to your first question is no.

BPS and BES are as different, and I think RIM plans to keep it that way.

Yes you can go for BES Express, although SBE BES has been discontinued, SBE CALs...
Forum: BES Admin Corner 01-28-2008, 05:50 AM
Replies: 2
Views: 505
Posted By wusmani
Do you mean unable to delete sms messages? Your...

Do you mean unable to delete sms messages? Your device might have an issue, try doing a hard reset (remove the battery and put it back in after 1 minute)
Forum: BES Admin Corner 01-28-2008, 05:37 AM
Replies: 7
Views: 2,525
Posted By wusmani
You can do a couple of things: - Reload user -...

You can do a couple of things:

- Reload user - never worked for me, but RIM says it does
- Run the Handheld clean up tool - make sure you restart the server once you run the tool

Actually,...
Forum: BES Admin Corner 01-28-2008, 05:30 AM
Replies: 15
Views: 5,160
Posted By wusmani
If you are installing the collaboration service...

If you are installing the collaboration service on the same machine as the BES, then you would need to "re-install" the BES. No, worries there. Just start the setup program again, choose BES from...
Forum: BES Admin Corner 01-02-2008, 01:25 AM
Replies: 220
Views: 74,831
Posted By wusmani
No. You got the BlackBerry Professional Software,...

No. You got the BlackBerry Professional Software, which comes with 10 licenses by default and you can go upto 30 users. Upgrading to Enterprise Edition can be done by installing a "service pack"...
Forum: BES Admin Corner 11-01-2007, 04:20 AM
Replies: 6
Views: 620
Posted By wusmani
No it does not. The message has to come to user's...

No it does not. The message has to come to user's mailbox without any changes.
Forum: BES Admin Corner 09-05-2007, 05:09 AM
Replies: 11
Views: 4,976
Posted By wusmani
Yes you are correct, you can customize views to...

Yes you are correct, you can customize views to see IMEIs. But you cannot search.
Forum: BES Admin Corner 09-05-2007, 02:44 AM
Replies: 3
Views: 708
Posted By wusmani
Have you tried restarting the BES or the...

Have you tried restarting the BES or the controller & dispatcher service atleast?

Also, delete the Desktop[CMIME] service book and resend it through the BES.
Forum: BES Admin Corner 09-05-2007, 02:10 AM
Replies: 12
Views: 4,962
Posted By wusmani
Are you able to send? If you cannot, then what...

Are you able to send? If you cannot, then what error do you get on the HH?

I believe you were trying cradled activation, for cradled activation there are a few things you need to keep in mind:

- DO...
Forum: BES Admin Corner 09-05-2007, 01:58 AM
Replies: 11
Views: 4,976
Posted By wusmani
AFAIK there is no option to search with IMEI...

AFAIK there is no option to search with IMEI...
Forum: BES Admin Corner 09-05-2007, 01:56 AM
Replies: 2
Views: 556
Posted By wusmani
I'm not sure if this would help but you can...

I'm not sure if this would help but you can change the PIM Sync Field Mapping on the BES (BlackBerry Domain->Under the Global Tab->Service Control & Customization->Edit PIM Sync Global Field...
Forum: BES Admin Corner 09-05-2007, 01:48 AM
Replies: 5
Views: 4,314
Posted By wusmani
Also, re-installing MSXML v4 SP2 may help.

Also, re-installing MSXML v4 SP2 may help.
Forum: BES Admin Corner 09-05-2007, 01:46 AM
Replies: 3
Views: 520
Posted By wusmani
According to RIM, as long your services are...

According to RIM, as long your services are running and the BES is functioning properly; you shouldnt worry about warnings or errors in the event logs.

My two cents..
Forum: BES Admin Corner 09-05-2007, 01:44 AM
Replies: 5
Views: 4,314
Posted By wusmani
Verify said it right, this looks like a...

Verify said it right, this looks like a permissions issue. Have you made any changes to your database? Upgrading BES with MDS is tricky and you will face issue with MDS. My suggestion is to double...
Forum: BES Admin Corner 08-28-2007, 07:08 AM
Replies: 5
Views: 727
Posted By wusmani
You can get the stats for each user, by selecting...

You can get the stats for each user, by selecting all of them at once, and then under "Service control & customization", click on "Export stats to file".

Or you can simply copy the details given...
Forum: General Legacy Device Discussion 08-28-2007, 06:54 AM
Replies: 9
Views: 996
Posted By wusmani
how are you accessing the internet? Wifi or...

how are you accessing the internet? Wifi or GPRS?

You may have an issue with your wifi settings; are you able to send and receive using wifi?

It works like a charm for me, much faster than using...
Forum: BES Admin Corner 08-12-2007, 02:18 AM
Replies: 4
Views: 1,594
Posted By wusmani
Let me correct you here. If you switch SIMs there...

Let me correct you here. If you switch SIMs there is NO need to re-activate. The SIM only provides the BES/BIS service i.e. connection to the wireless carrier.

I have an unlocked device; and if I...
Forum: BES Admin Corner 05-22-2007, 07:36 AM
Replies: 2
Views: 906
Posted By wusmani
You need to set folder re-direction on the...

You need to set folder re-direction on the device, or on the BES (you can set it through the BB Desktop Manager too).

On the device, go to your messages->Options->Email Settings. Click again and you...
Forum: BES Admin Corner 05-21-2007, 04:38 AM
Replies: 15
Views: 2,833
Posted By wusmani
Have you guys tried restarting your SQL/MSDE...

Have you guys tried restarting your SQL/MSDE database? The restart would refresh the database; see if this helps.
Forum: BES Admin Corner 04-19-2007, 06:39 AM
Replies: 7
Views: 8,745
Posted By wusmani
My bad. ||||||| is right, the...

My bad. ||||||| is right, the handheldcleanup.exe tool should do the trick in this case.
Forum: BES Admin Corner 04-08-2007, 04:32 AM
Replies: 2
Views: 605
Posted By wusmani
First up your BES Domino Server should have...

First up your BES Domino Server should have manager level access to the mail files; also make sure you are allowed to run agents.
Forum: BES Admin Corner 04-08-2007, 02:06 AM
Replies: 7
Views: 8,745
Posted By wusmani
"Open Root Folder(0x80070005) failed for...

"Open Root Folder(0x80070005) failed for user"


This error indicates a permission problem. Make sure the BESAdmin should have "create named properties" permissions applied to it. Or you may have to...
Forum: BES Admin Corner 02-25-2007, 03:39 AM
Replies: 7
Views: 1,204
Posted By wusmani
Another tool you might want to try is the...

Another tool you might want to try is the Handheldcleanup.exe utility.
Forum: BES Admin Corner 02-25-2007, 03:20 AM
Replies: 2
Views: 529
Posted By wusmani
The SIM only provides the "service". All...

The SIM only provides the "service". All configuration data is stored on the device; I switch SIMs every now and then without any problems.
Forum: BES Admin Corner 02-20-2007, 01:42 AM
Replies: 1
Views: 849
Posted By wusmani
You need this if you have a Microsoft Live...

You need this if you have a Microsoft Live Communication Server. Restart the setup and select none of the IM services (LCS, Sametime etc).
Forum: BES Admin Corner 02-19-2007, 01:15 AM
Replies: 1
Views: 582
Posted By wusmani
Only Exchange and/or AD related patches/hotfixes...

Only Exchange and/or AD related patches/hotfixes effect the BES.
Forum: BES Admin Corner 02-18-2007, 06:32 AM
Replies: 4
Views: 677
Posted By wusmani
Install SP2 for XML Parser v4; this should...

Install SP2 for XML Parser v4; this should resolve your issue.
Forum: BES Admin Corner 11-26-2006, 05:29 AM
Replies: 9
Views: 3,204
Posted By wusmani
These permissions are given on the AD, explicitly...

These permissions are given on the AD, explicitly on the user level. At times given permissions on the domain level also works, but it is always safer to do it on the user level.

The link posted by...
Forum: BES Admin Corner 11-23-2006, 05:03 AM
Replies: 2
Views: 1,726
Posted By wusmani
Yes, thanks! That is one thing I missed. It's...

Yes, thanks!

That is one thing I missed. It's working fine now! It was a firewall issue.

Cheers!
Forum: BES Admin Corner 11-22-2006, 12:58 AM
Replies: 5
Views: 1,184
Posted By wusmani
what error do you get on the logs? Are you sure...

what error do you get on the logs?

Are you sure you given appropriate permissions to the service account? If both activation don't work, it means you have a permissions issue.
Forum: BES Admin Corner 11-22-2006, 12:25 AM
Replies: 2
Views: 1,726
Posted By wusmani
BlackBerry Manager on a remote machine

Hi everyone,

I want to access the BlackBerry manager, which is on a seperate segment of our network. By default the SQL database listens on port 1433. But I am unable to connect to it, I even tried...
Forum: BES Admin Corner 11-19-2006, 03:29 AM
Replies: 4
Views: 13,303
Posted By wusmani
Are you using BES v4.1? There is a known issue...

Are you using BES v4.1?

There is a known issue with version 4.1 and the XML parser. Ask your admin to upgrade the XML Parser to SP2, and you should be fine.
Forum: BlackBerry Network 09-10-2006, 01:52 AM
Replies: 12
Views: 8,606
Posted By wusmani
United Arab Emirates Welcome to Etisalat...

United Arab Emirates

Welcome to Etisalat (http://www.etisalat.ae)


Saudia Arabia

www.mobily.sa -- very soon!
Forum: BlackBerry Network 09-10-2006, 01:46 AM
Replies: 12
Views: 6,138
Posted By wusmani
Have you installed the Cingular OS on your device?

Have you installed the Cingular OS on your device?
Forum: BES Admin Corner 08-30-2006, 03:11 AM
Replies: 3
Views: 1,914
Posted By wusmani
As long as the service account is a local...

As long as the service account is a local administrator, you wouldnt really need that
Forum: BES Admin Corner 08-27-2006, 03:02 AM
Replies: 1
Views: 1,389
Posted By wusmani
The user should be part of the ServerAdmins and...

The user should be part of the ServerAdmins and Database Creator group. This seems to be a permissions issue. Did you try authenticating with sa?
Forum: BES Admin Corner 08-23-2006, 06:57 AM
Replies: 1
Views: 654
Posted By wusmani
Remove the user and add him again. You should...

Remove the user and add him again.

You should have removed the user before actually doing the move.
Forum: BES Admin Corner 08-20-2006, 05:50 AM
Replies: 4
Views: 711
Posted By wusmani
Is it a bug that you are able to access internal...

Is it a bug that you are able to access internal websites on your desktop? Hell no! It is a feature!

The BB is like your desktop; only difference being it is mobile, and more secure than regular...
Forum: BES Admin Corner 08-17-2006, 01:22 AM
Replies: 10
Views: 8,924
Posted By wusmani
You need to delete the Desktop[CMIME] service...

You need to delete the Desktop[CMIME] service book, and resend the service books.

Also, regenerate the encryption key. You can do this using the BB Desktop Manager.

Confirm that the service account...
Forum: BES Admin Corner 08-17-2006, 01:13 AM
Replies: 11
Views: 898
Posted By wusmani
Try to upgrade the device OS. You can set this...

Try to upgrade the device OS. You can set this using the software configuration option on the BES. Each time users will cradle their device with the desktop and open Blackberry Desktop Manager, their...
Forum: BlackBerry Network 08-16-2006, 03:54 AM
Replies: 2
Views: 810
Posted By wusmani
What you are looking for is Blackberry Internet...

What you are looking for is Blackberry Internet Service, you can add 10 POP3 accounts to your BIS account (hotmail,gmail,yahoo,aol etc)
Forum: BES Admin Corner 08-16-2006, 02:59 AM
Replies: 9
Views: 1,520
Posted By wusmani
Also make sure the user is not part of any...

Also make sure the user is not part of any Security Group; as in Domain Admins, Exchange Admins etc
Forum: BES Admin Corner 08-16-2006, 02:57 AM
Replies: 1
Views: 637
Posted By wusmani
Do you have Exchange? If yes, then install SP2...

Do you have Exchange? If yes, then install SP2 for the Microsoft XML Parser. Your current version would be 4.1, after the upgrade it would be 4.2.

There is a known issue with activation if you have...
Forum: BES Admin Corner 08-16-2006, 02:51 AM
Replies: 7
Views: 1,427
Posted By wusmani
The "erase data & disable handheld" option is...

The "erase data & disable handheld" option is essentially a security option. You will have to manually wipe the device; or remove the user from the BES.
Forum: BES Admin Corner 08-16-2006, 02:44 AM
Replies: 5
Views: 1,315
Posted By wusmani
Your Group Policy might be intefering someway....

Your Group Policy might be intefering someway. Try upgrading using a domain admin account and you should have problems
Forum: BES Admin Corner 07-02-2006, 07:50 AM
Replies: 3
Views: 656
Posted By wusmani
With the processing power and memory of your...

With the processing power and memory of your server, I believe you can extend upto 2000 users.
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