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Search: Posts Made By: msmithcanyon
Forum: BES Admin Corner 10-29-2009, 05:22 PM
Replies: 1
Views: 1,174
Posted By msmithcanyon
Is it mandatory to configure the "SMTP override...

Is it mandatory to configure the "SMTP override information for alerts" section?
Forum: BES Admin Corner 10-29-2009, 05:14 PM
Replies: 1
Views: 1,174
Posted By msmithcanyon
SMTP override event level 'Informational', User Event level 'critical'

What will happen in this situation? Do you have to have the SMTP override section set to the max that you want the individual users to receive?

I guess I don't understand why I have the ability to...
Forum: BES Admin Corner 07-06-2009, 01:19 PM
Replies: 10
Views: 1,574
Posted By msmithcanyon
What I seem to be looking for is related to the...

What I seem to be looking for is related to the "Trusted Application Status".

Even with the proper app permissions set, when it is pushed to a client, they are still prompted to add "powercycle" and...
Forum: BES Admin Corner 06-22-2009, 06:00 PM
Replies: 10
Views: 1,574
Posted By msmithcanyon
But each device does not have the same firmware -...

But each device does not have the same firmware - obviously.
Forum: BES Admin Corner 06-22-2009, 06:00 PM
Replies: 10
Views: 1,574
Posted By msmithcanyon
4.6.0.167 on this specific Bold.

4.6.0.167 on this specific Bold.
Forum: BES Admin Corner 06-22-2009, 04:59 PM
Replies: 10
Views: 1,574
Posted By msmithcanyon
Both the Curve and the Bold. OS version 4.6 in...

Both the Curve and the Bold. OS version 4.6 in the cases I've tested so far.

Computrace is the application. Absolute Software is the company who makes it.
Forum: BES Admin Corner 06-22-2009, 04:48 PM
Replies: 10
Views: 1,574
Posted By msmithcanyon
Thanks for the reply. I have "Allowed" for...

Thanks for the reply.

I have "Allowed" for everythign except Browser Filters and Event Injection, but when I push the app to a device, it still prompts twice for application permissions on the...
Forum: BES Admin Corner 06-22-2009, 04:29 PM
Replies: 10
Views: 1,574
Posted By msmithcanyon
Please verify - No way to set Application Permissions via IT Policy in pre 5.0?

I'm trying to deploy some lojack style software for our BB devices, but leaving it up to the end users to "Allow" or "Deny" communications of this (or any) software is pretty lame.

Can App...
Forum: BES Admin Corner 02-13-2008, 01:15 PM
Replies: 42
Views: 6,523
Posted By msmithcanyon
For our DR, we have used a combination of a few...

For our DR, we have used a combination of a few methods during our migration to a fully virtual environment.

We originally migrated off a standalone BES to a VM. 1 CPU, 2GB memory (not that it...
Forum: BES Admin Corner 01-30-2008, 02:44 PM
Replies: 22
Views: 8,963
Posted By msmithcanyon
Can you explain in a little more detail what...

Can you explain in a little more detail what edits you did to the alx file?

<loader version="1.0">
<!-- Bloomberg for BlackBerry -->
<application id="com.bloomberg.ax.mobile">
...
Forum: BES Admin Corner 01-30-2008, 02:20 PM
Replies: 22
Views: 8,963
Posted By msmithcanyon
This whole updating of their software is...

This whole updating of their software is horrible. Today, we had a bunch of users who try to log in with the old version and all they get is "Your version is too old" and you have no option to...
Forum: BES Admin Corner 01-22-2008, 07:27 PM
Replies: 22
Views: 8,963
Posted By msmithcanyon
What I did to get around this (I'm lucky to have...

What I did to get around this (I'm lucky to have a small user base of about 150 of which only a small percentage use BB)...

Set the disposition to Optional on the current software config and then...
Forum: BES Admin Corner 01-18-2008, 12:57 PM
Replies: 0
Views: 781
Posted By msmithcanyon
Possible to set IT Policy to not prompt user to "Allow Connections", etc?

I'm trying to deploy RSA secure ID and Bloomberg, however RSA prompts to let the application run as a server and Bloomberg prompts for 3 different firewall related connections.

Is there anyway to...
Forum: BES Admin Corner 12-14-2007, 11:00 AM
Replies: 1
Views: 788
Posted By msmithcanyon
Software Configuration "None" - Application is still getting deployed

One of our tool shed admin's added an additional piece of software to an existing software configuration. The Application is checked, delivery is wireless, and although the Application Control...
Forum: BES Admin Corner 11-20-2007, 02:43 PM
Replies: 3
Views: 574
Posted By msmithcanyon
Thanks. If someone can speak to the downgrading,...

Thanks. If someone can speak to the downgrading, that would help a LOT.

As far as the 4 hours, this is on our testing bes at the moment, so we have 5 people on here that we are testing with. We...
Forum: BES Admin Corner 11-20-2007, 02:23 PM
Replies: 3
Views: 574
Posted By msmithcanyon
Few admin questions regarding Software Policies

**I have my software check interval set to 5 minutes instead of 4 hours

Can you downgrade a software applicaton? I've tried to replace an existing application with an earlier version, and the BES...
Forum: BES Admin Corner 09-21-2007, 12:02 PM
Replies: 9
Views: 4,175
Posted By msmithcanyon
This worked for me... Just changed the...

This worked for me...

Just changed the reconciliation from "handhelds" to "mailbox and handhelds"

BlackBerry Search Results...
Forum: BES Admin Corner 09-21-2007, 11:55 AM
Replies: 9
Views: 4,175
Posted By msmithcanyon
I'm having the same issue - not using hard...

I'm having the same issue - not using hard delete.

I am not using cached mode either.

Deleted items in Outlook still appear as unread on my BB.
Forum: BES Admin Corner 09-20-2007, 04:49 PM
Replies: 11
Views: 27,491
Posted By msmithcanyon
Is there any way to monitor and see when the next...

Is there any way to monitor and see when the next push is scheduled for a device?

Also, do you have to have the MDS set as the push server in order for it to actually do the push? (We only have one...
Forum: BES Admin Corner 09-18-2007, 12:45 PM
Replies: 3
Views: 1,228
Posted By msmithcanyon
THis setting change made everything work ok. ...

THis setting change made everything work ok.

Anyone know why exactly? I'm going to see if there is a way to make this a permanent change in the IT Policy.
Forum: BES Admin Corner 09-17-2007, 11:32 AM
Replies: 3
Views: 1,228
Posted By msmithcanyon
Anyone? I"ve gone through the browser settings...

Anyone? I"ve gone through the browser settings on the BB and in MDS, but can't seem to figure out why these images will not load. I get a little icon of what looks like a black berry as a...
Forum: BES Admin Corner 09-15-2007, 11:12 PM
Replies: 13
Views: 47,180
Posted By msmithcanyon
I had this problem all yesterday and the reason...

I had this problem all yesterday and the reason the message stayed in the inbox was because the MAPI profile could not be opened to "scan" or whatever it does to scoop up the message.

Reason? ...
Forum: BES Admin Corner 09-15-2007, 11:08 PM
Replies: 6
Views: 936
Posted By msmithcanyon
Yes. I can also browse the web from the BB, it...

Yes. I can also browse the web from the BB, it is just if I access a SSL site that has a self-signed cert (not one from like Verisign, etc), the graphics don't display. I'm not sure what setting...
Forum: BES Admin Corner 09-15-2007, 06:36 PM
Replies: 6
Views: 936
Posted By msmithcanyon
Thanks, got everything up and running! Had a...

Thanks, got everything up and running!

Had a hurdle for a while there, but it ended up our damn admin hid the besadmin account, so MAPI could never connect and grab the activation email.

Having...
Forum: BES Admin Corner 09-15-2007, 06:08 PM
Replies: 3
Views: 1,228
Posted By msmithcanyon
Can't view browser images on certain sites

-I have a fresh BES + MDS install, and the browsing is working ok. MDS is set to allow untrusted HTTPS/TLS

So, if I go to a self-signed OWA site for instance, I can add the site to the trusted...
Forum: BES Admin Corner 09-14-2007, 02:30 PM
Replies: 6
Views: 936
Posted By msmithcanyon
we have a new server license, srp, etc. I just...

we have a new server license, srp, etc. I just wanted to make sure that 2 separate bes installs can connect to the same exchange server
Forum: BES Admin Corner 09-14-2007, 02:12 PM
Replies: 6
Views: 936
Posted By msmithcanyon
Quick one: Can you have 2 separate BES servers/db sharing the same Exchange server?

I am installing a New, updated BES server and I just want to install a few users on it to do some testing.

I do not want this to effect our exisisting BES.

If I do a normal install, local MSDE...
Forum: BES Admin Corner 09-07-2007, 11:29 AM
Replies: 6
Views: 1,168
Posted By msmithcanyon
Sorry this post doesn't answer you question - but...

Sorry this post doesn't answer you question - but I have to ask, how do you do that many users per server, I thought there was a 400 user MAPI limit per server?
Forum: BES Admin Corner 09-05-2007, 01:06 PM
Replies: 1
Views: 943
Posted By msmithcanyon
How often should the BES db be backed up, for DR purposes?

I'm trying to set up our BES environment for DR.

There is a document located here Livelink - Redirection...
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