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Forum: BES Admin Corner 08-03-2012, 05:19 PM
Replies: 1
Views: 1,100
Posted By netahole
SMS logging- problem with one-sided conversation

We are logging SMS messages and one particular user shows up in the SMS logs with only the outgoing part of the conversation. The strange thing is the "To" field shows it going to a 6 digit # (not a...
Forum: BES Admin Corner 06-22-2010, 05:49 PM
Replies: 2
Views: 2,931
Posted By netahole
Thank you! that's it

Thank you! that's it
Forum: BES Admin Corner 06-22-2010, 02:53 PM
Replies: 2
Views: 2,931
Posted By netahole
BES 5- changing IT policies takes too long

I've noticed that when changing a device from one IT Policy to another, it can take 15 minutes or longer for the device to apply the new policy.

I researched this a while back, and I remember...
Forum: General 9600 Series Discussion - Tour 08-24-2009, 07:08 PM
Replies: 108
Views: 70,186
Posted By netahole
I just got back from the VZ store and was told it...

I just got back from the VZ store and was told it IS a software problem with a fix due in the next couple of weeks. I was still given the option of a replacement, which I took. Had to be shipped...
Forum: General 9600 Series Discussion - Tour 08-24-2009, 02:16 PM
Replies: 33
Views: 7,631
Posted By netahole
Goto the website from a PC then you can email...

Goto the website from a PC then you can email yourself a direct link to the download
Forum: General 9600 Series Discussion - Tour 07-10-2009, 04:59 PM
Replies: 18
Views: 1,100
Posted By netahole
Upgrade pricing

I'm a current VzW customer elgible for an upgrade. I called CS to get pricing and I was told $179 with $79 mail-in rebate.

So $100 for a new Tour, I'm pretty happy. I'm wondering if online pricing...
Forum: BES Admin Corner 03-24-2009, 04:53 PM
Replies: 5
Views: 603
Posted By netahole
In BB Manager, why no PIM Sync for Calendar?

In the PIM Sync, you can set wireless sync settings individually for messages, tasks, address books, memos but not for calendar. Anyone know why?
Forum: BES Admin Corner 03-03-2009, 08:49 AM
Replies: 6
Views: 521
Posted By netahole
Knife edge cutover from 4.0 to 4.1?

I have an old server running BES 4.0 and I'm getting a new server that will run 4.1.6

Can I still perform the knife-edge cutover as instructed by RIM? Should I upgrade the old server to 4.1.6 first?
Forum: General BlackBerry Discussion 05-22-2007, 12:50 PM
Replies: 470
Views: 250,363
Posted By netahole
OK here is a question for you guys. Almost every...

OK here is a question for you guys. Almost every time my wife plays (which is few and far between), she catches a "warp". I've probably 1000x times more than she has and have never once seen one. Is...
Forum: General BlackBerry Discussion 01-29-2007, 06:50 PM
Replies: 4
Views: 793
Posted By netahole
reactivated BB on BES, now duplicate calendar on BB AND Outlook

I have a BB running on a BES. I had a problem where I had to remove the user from the BES then reactivate. Now after doing so, I now have duplicate appointments on BOTH the handheld and Outlook. I'm...
Forum: Bluetooth Connection 01-28-2007, 07:16 PM
Replies: 3
Views: 1,027
Posted By netahole
Anyone have a Motorola H500?

Do you find that the max volume is just not loud enough? I'm debating whether or not to bring it back and try a different one
Forum: General BlackBerry Discussion 01-28-2007, 06:28 PM
Replies: 6
Views: 5,714
Posted By netahole
attachment disappears when forwarding

BES 4.0/ Exchange 2003/ BB 8700

I have a user that when forwards emails with an attachment from the BB, the person receiving the email does not see the attachment. Is there a fix for this?
Forum: BES Admin Corner 01-26-2007, 11:17 AM
Replies: 2
Views: 623
Posted By netahole
problem forwarding attachments

BES 4.0/ Exchange 2003/ BB 8700

I have a user that when forwards emails with an attachment from the BB, the person receiving the email does not see the attachment. Is there a fix for this?
Forum: General BlackBerry Discussion 01-19-2007, 12:57 PM
Replies: 7
Views: 618
Posted By netahole
I tried marking it as unread and copying back to...

I tried marking it as unread and copying back to the Inbox. Doesn't work. BES doesn't recognize that being the same as a new email being delivered.
Forum: General BlackBerry Discussion 01-19-2007, 12:49 PM
Replies: 2
Views: 569
Posted By netahole
Thanks I think that did the trick!

Thanks
I think that did the trick!
Forum: General BlackBerry Discussion 01-18-2007, 06:45 PM
Replies: 7
Views: 618
Posted By netahole
Any way to get older mail onto BB after the fact?

I have a user who copied a bunch of emails from her inbox in Outlook to a new folder, and then deleted from her inbox. Since the BB is setup on the BES, it reconciled and the emails on the BB were...
Forum: General BlackBerry Discussion 01-18-2007, 02:43 PM
Replies: 2
Views: 569
Posted By netahole
want to see BB sent items but not Outlook sent items

OK, I have a BB in an BES/Exchange environment.
I have a user who wants all messages to be forwarded to her handheld (no filters applied). With this option, it also sends her sent items from Outlook...
Forum: BES Admin Corner 01-09-2007, 10:54 PM
Replies: 2
Views: 1,302
Posted By netahole
You were right. I had previously called Cingular...

You were right. I had previously called Cingular to confirm that the data plan was Enterprise compatible. They reassured me but when I called back to speak to the data tech, he found that it was NOT...
Forum: BES Admin Corner 01-09-2007, 01:03 PM
Replies: 2
Views: 1,302
Posted By netahole
can not get emails to redirect wirelessly

I set up a new Cingular 8700 on a BES 4.0. My first problem I ran into is that I could not get wireless activation to work. The handheld would just sit on "Activating" and nothing would happen.

So...
Forum: General BlackBerry Discussion 01-05-2007, 04:02 PM
Replies: 0
Views: 435
Posted By netahole
delete from mailbox inbox but not other folders?

I was wondering if this is possible. I have a BB on a BES. When I delete from handheld, I want it deleted from my mailbox only if it's in my Inbox. If the message was moved out of my inbox to a...
Forum: General Legacy Device Discussion 12-28-2006, 10:54 AM
Replies: 1
Views: 476
Posted By netahole
email while in holster question

When I receive a new email while holstered, the message automatically opens when I remove the BB from the holster. How do I stop this from happening?
Forum: General Legacy Device Discussion 12-27-2006, 12:06 AM
Replies: 4
Views: 1,246
Posted By netahole
leaving Bluetooth on effect battery life?

If I leave Bluetooth turned on (on the BB) when I'm not acutally using a device, will I wear down the battery faster?
Forum: General Legacy Device Discussion 12-26-2006, 11:45 PM
Replies: 2
Views: 908
Posted By netahole
Internet Browser vs. Blackberry Browser?

What's the difference? I have a Verizon 8703e. At first I was using the Internet Browser but after I had my BB setup on my company's BES, I noticed the Blackberry Browser. Does that mean that any...
Forum: General Legacy Device Discussion 12-26-2006, 11:08 PM
Replies: 2
Views: 1,029
Posted By netahole
send calls straight to VM?

I have an 8703e. Is there a profile setting so that a phone call goes straight to voice mail? I thought the "Off" profile did that but all it does is turn the ringer off. Basically I want to have the...
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