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Search took 0.01 seconds. Search: Posts Made By: alceryes
Forum: BES Admin Corner 04-01-2013, 04:16 PM
Replies: 1
Views: 464
Posted By alceryes
Reactivation with same email - wiped device

We've performed a reactivation (same user) before without wiping. For some reason, it wiped the device this time. I'm going through the magt logs trying to find out what happened. Would anyone have...
Forum: BES Admin Corner 08-15-2012, 05:02 PM
Replies: 6
Views: 1,008
Posted By alceryes
Re: Email sent from Outlook not appearing as 'sent' on BB until 13 hours later

The problem is that the message didn't originate from the BlackBerry so I don't have anything to go by. There's a 'New Message in SentItems' event in the logs but I don't see any correlation with any...
Forum: BES Admin Corner 08-15-2012, 03:54 PM
Replies: 6
Views: 1,008
Posted By alceryes
Re: Email sent from Outlook not appearing as 'sent' on BB until 13 hours later

using cached mode in outlook?
Cached mode is on - (email definitely hit exchange server at the time it was sent)

What version outlook?
Outlook 2010

What PC OS?
Windows 7

What version BES, Mail...
Forum: BES Admin Corner 08-15-2012, 01:14 PM
Replies: 6
Views: 1,008
Posted By alceryes
Email sent from Outlook not appearing as 'sent' on BB until 13 hours later

I'm trying to diagnose an issue with an email that a CEO sent from Outlook. The issue is that the email did not appear as 'sent' on his BB until 13 hours later. Naturally, the email was super...
Forum: BES Admin Corner 08-15-2012, 12:55 PM
Replies: 3
Views: 913
Posted By alceryes
Re: BES Express 5.0.3 and Exchange 2007

Perfect, thx knotty!
Forum: BES Admin Corner 08-15-2012, 12:46 PM
Replies: 3
Views: 913
Posted By alceryes
BES Express 5.0.3 and Exchange 2007

Do I NEED a cdo.dll file on my Exchange 2007 box if I am using BES Express 5.0.3 (on a different server)?
I have MAPI32.dll and it is the same file version as is on the BES server. I currently DO NOT...
Forum: BES Admin Corner 08-02-2012, 11:05 AM
Replies: 2
Views: 829
Posted By alceryes
Re: BES and domain name/exchange migration

Okay, I THINK we figured it out. The activation hash seems to be sent from RIM. So it has to go to a valid external email address. It performs an MX lookup (of sorts).
Forum: BES Admin Corner 08-02-2012, 10:37 AM
Replies: 2
Views: 829
Posted By alceryes
BES and domain name/exchange migration

In short, if I try to activate a BB with john@XYZ.com how does RIM match up that email address with the correct BES server? What if there's some malicious BES admins out there and there's several BES...
Forum: BES Admin Corner 01-19-2012, 02:02 PM
Replies: 5
Views: 1,497
Posted By alceryes
Re: BES migration 4.1 to 5.0.3

Thanks knottyrope, was reading that post (and some of the links) earlier today. My main question is - Can I have two BES servers pointing to the same Exchange 2007 server? There is currently an...
Forum: BES Admin Corner 01-19-2012, 01:04 PM
Replies: 5
Views: 1,497
Posted By alceryes
BES migration 4.1 to 5.0.3

I'm working on a migration from BES 4.1 Professional to BES Express 5.0.3. I'm ready to install BES Express on the new server. I just want to make sure there aren't any gottcha's that I may be...
Forum: BES Admin Corner 11-07-2011, 10:29 AM
Replies: 3
Views: 939
Posted By alceryes
Re: RIM Issue: SRP disconnected

Chicago and Florida as well. tracert dies in Dallas.
Forum: BES Admin Corner 06-01-2011, 12:40 PM
Replies: 1
Views: 839
Posted By alceryes
Express 5.0.3 in exchange 2010 hosted

We are installing a new hosted environment to host several clients on one exchange and one BES server. I am checking out several links about building it out but the one thing I can't find is what OU...
Forum: BES Admin Corner 04-12-2011, 09:35 AM
Replies: 2
Views: 822
Posted By alceryes
Unhappy Need to scour logs - what to look for???

I've got a situation where a particular user has 'possibly' deleted some calendar appts on his BlackBerry.
His BlackBerry calendar reconciles both ways with his Outlook calendar which is also shared...
Forum: BES Admin Corner 01-25-2011, 03:22 PM
Replies: 2
Views: 1,096
Posted By alceryes
activating blackberry with alternate email address

BES express 5.0.2
Backstory: We are taking over the IT for a company. I have setup an exchange 2010 server and BlackBerry server on the domain (they are currently using hosted services). We can't use...
Forum: General BlackBerry Discussion 04-27-2009, 09:41 AM
Replies: 0
Views: 334
Posted By alceryes
missing document on bold (only available in preview)

I've got a word document on a Bold that I can view but cannot download or save (need to forward/save it). It's got an 'X' on the email showing that it isn't available but the preview looks intact. Is...
Forum: BES Admin Corner 01-12-2009, 02:36 PM
Replies: 12
Views: 497
Posted By alceryes
Will EA erase all personal (gmail, hotmail,...

Will EA erase all personal (gmail, hotmail, bberry, etc...) accounts as well?
Also, does the generic backup, backup personal account messages too?
Forum: BES Admin Corner 01-09-2009, 12:58 PM
Replies: 12
Views: 497
Posted By alceryes
Won't activating it remove any old messages?

Won't activating it remove any old messages?
Forum: BES Admin Corner 01-09-2009, 09:53 AM
Replies: 12
Views: 497
Posted By alceryes
That won't work. A restore wips out previous data.

That won't work. A restore wips out previous data.
Forum: BES Admin Corner 01-09-2009, 09:51 AM
Replies: 12
Views: 497
Posted By alceryes
I guess Contacts and old emails can be done the...

I guess Contacts and old emails can be done the same way...?
Forum: BES Admin Corner 01-09-2009, 09:26 AM
Replies: 12
Views: 497
Posted By alceryes
Yes, he does.

Yes, he does.
Forum: BES Admin Corner 01-09-2009, 07:38 AM
Replies: 12
Views: 497
Posted By alceryes
Starting enterprise email while keeping email from old firm

I trying to figure out the best way to complete this setup. We have a user that has email and contacts from his old firm on his BB that he doesn't want to loose. He wan't us to get it sync'd with...
Forum: General BlackBerry Discussion 01-09-2009, 07:36 AM
Replies: 1
Views: 311
Posted By alceryes
Starting enterprise email while keeping email from old firm

I trying to figure out the best way to complete this setup. We have a user that has email and contacts from his old firm on his BB that he doesn't want to loose. He wan't us to get it sync'd with our...
Forum: General 8100 Series Discussion - Pearl 12-25-2008, 09:10 AM
Replies: 2
Views: 595
Posted By alceryes
Do you know if I can use the color pearl and soft...

Do you know if I can use the color pearl and soft reset programs with the 4.5 OS? What's the resolution of the video camera function?
Forum: General 8100 Series Discussion - Pearl 12-18-2008, 08:02 AM
Replies: 2
Views: 595
Posted By alceryes
Smart type gone wild and OS upgrade question

For some reason, all of a sudden, about 2 weeks ago, the smart type on my Pearl totally went down the crapper. It get's sooooo many words wrong that it used to get right every time. Is there any way...
Showing results 1 to 24 of 24

 
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