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Forum: GPS & Mapping 04-29-2008, 05:59 PM
Replies: 10
Views: 1,937
Posted By Torgerson
bye bye Find It!

Hi all, this is Jeff... I was the Product Manager on Find It! and worked with Scott and the team. I have already moved on.. but wanted to express my sincere thanks to the loyal "fan base" we had...
Forum: GPS & Mapping 10-09-2007, 05:19 PM
Replies: 31
Views: 5,625
Posted By Torgerson
Wow.. first off let me introduce myself. My name...

Wow.. first off let me introduce myself. My name is Jeff Torgerson, I am the Product Manager for Find It! I am very pleased to see the excitement around the product. I will be sharing with the...
Forum: Aftermarket Software 10-09-2007, 04:38 PM
Replies: 34
Views: 3,466
Posted By Torgerson
We thought we had most connection issues solved,...

We thought we had most connection issues solved, worked through RIM and our stuff.. let me know in PM if it is still failing.
Forum: Aftermarket Software 10-09-2007, 04:37 PM
Replies: 34
Views: 3,466
Posted By Torgerson
yes, it will remain free!

yes, it will remain free!
Forum: GPS & Mapping 10-09-2007, 04:35 PM
Replies: 200
Views: 33,577
Posted By Torgerson
We have many phones internally that are ATT 8800,...

We have many phones internally that are ATT 8800, and many, many, many 8800 users :) So, just wanted to make sure i understand if there are still issues, what they are. You can always PM me to get...
Forum: GPS & Mapping 09-14-2007, 07:38 PM
Replies: 200
Views: 33,577
Posted By Torgerson
it should work with the 8310, however it only has...

it should work with the 8310, however it only has US data.. just to be clear. :)
Forum: GPS & Mapping 09-06-2007, 11:26 PM
Replies: 200
Views: 33,577
Posted By Torgerson
We do have an 8830 build with GPS that is...

We do have an 8830 build with GPS that is currently in QA, and planned to be pushed out soon. You will see it in a couple weeks on the InfoSpace Find It! for Blackberry (http://bb.infospace.com)...
Forum: GPS & Mapping 09-06-2007, 02:07 PM
Replies: 200
Views: 33,577
Posted By Torgerson
You can currently add to your address book now,...

You can currently add to your address book now, more integration is planned.
Forum: Aftermarket Software 08-29-2007, 11:25 AM
Replies: 34
Views: 3,466
Posted By Torgerson
OK.. sorry for my absence here. I was actually...

OK.. sorry for my absence here. I was actually taking a little vacation. :)

For the download errors, we will look into it. I have not seen that many failures, but we will figure it out.. dont...
Forum: Aftermarket Software 08-02-2007, 10:10 AM
Replies: 34
Views: 3,466
Posted By Torgerson
I am going to have our QA Lead contact you. ...

I am going to have our QA Lead contact you. There are very few reasons you should be limited on connectivity outside the BB. We would like to understand why you are not getting there.
Forum: Aftermarket Software 08-01-2007, 11:55 AM
Replies: 34
Views: 3,466
Posted By Torgerson
Without commiting to anything... you can expect...

Without commiting to anything... you can expect puck support sooner than later. :) How is that for a product guy's answer.

We definitely want to bring puck support to market, but we want to do...
Forum: Aftermarket Software 08-01-2007, 10:51 AM
Replies: 34
Views: 3,466
Posted By Torgerson
InfoSpace Find It! V1.4 is available

Back again for another update. Sorry for the absence, the team has been focusing on the new release. InfoSpace Find It! V1.4 is available for download via the normal download site.

OTA:...
Forum: General 8100 Series Discussion - Pearl 06-24-2007, 10:52 PM
Replies: 5
Views: 849
Posted By Torgerson
Currently you can not use InfoSpace Find It! with...

Currently you can not use InfoSpace Find It! with a puck, although this is something we are looking to put into a future release.
Forum: Aftermarket Software 06-07-2007, 06:40 PM
Replies: 22
Views: 2,086
Posted By Torgerson
So we only have a few people that are seeing a...

So we only have a few people that are seeing a connectivity issue. Malik is running through some paces to try to get repro steps. If anyone is having connection issues still, please contact Malik...
Forum: GPS & Mapping 05-15-2007, 09:47 PM
Replies: 200
Views: 33,577
Posted By Torgerson
As for now, we will only be returning US data. ...

As for now, we will only be returning US data. It is on my plate to make a business case for Canadian data, but that data set is not cheap . Just so you know I am not blowing that off, but as a...
Forum: General Legacy Device Discussion 05-15-2007, 09:46 PM
Replies: 61
Views: 7,112
Posted By Torgerson
An update was released that fixed a large portion...

An update was released that fixed a large portion of the connection issues. There is one known issue before where if you are connecting through TCP and your firewall is off, you should turn it on. ...
Forum: Aftermarket Software 05-15-2007, 09:42 PM
Replies: 22
Views: 2,086
Posted By Torgerson
We 100% agree, and in an upcoming release (date...

We 100% agree, and in an upcoming release (date to be determined) we will plan on a much more sophisticated release that will also let you know WHY you should upgrade :)
Forum: Aftermarket Software 05-15-2007, 03:07 PM
Replies: 22
Views: 2,086
Posted By Torgerson
We'd love to hear the details of your issues with...

We'd love to hear the details of your issues with the maps, and what you might expect to see. Give us your "I'd like to see" as well as your "This would be the greatest in the world if..."...
Forum: Aftermarket Software 05-15-2007, 02:04 PM
Replies: 22
Views: 2,086
Posted By Torgerson
Interesting.. I will have Malik get in touch with...

Interesting.. I will have Malik get in touch with you personally and walk through a couple things.
Forum: Aftermarket Software 05-15-2007, 01:14 PM
Replies: 22
Views: 2,086
Posted By Torgerson
Bluetooth puck support is not part of this...

Bluetooth puck support is not part of this release; however you can still use the product without GPS perfectly fine. I have an 8100 also.. it just means we don't get the 'cool factor' yet with the...
Forum: Aftermarket Software 05-15-2007, 12:50 PM
Replies: 22
Views: 2,086
Posted By Torgerson
Update to InfoSpace Find It! to solve connection issues

Hello all, I just wanted to let you know that we just released a 1.3.2 version of InfoSpace Find It! You should get a notification on your phone to go download the new version when you start Find...
Forum: GPS & Mapping 05-02-2007, 01:04 PM
Replies: 200
Views: 33,577
Posted By Torgerson
I am not sure why you are having issues with the...

I am not sure why you are having issues with the maps and directions. Private Message Malik above, I will give him a heads up that you will be contacting him. I will put you on the list to try the...
Forum: GPS & Mapping 05-01-2007, 11:41 PM
Replies: 200
Views: 33,577
Posted By Torgerson
There are some issues with the way certain...

There are some issues with the way certain configurations are connecting to the network and the way the app is built. We have what is believed to be a fix coming very soon on this. Once the beta...
Forum: GPS & Mapping 05-01-2007, 11:40 PM
Replies: 200
Views: 33,577
Posted By Torgerson
Thanks for taking the time to try and comment on...

Thanks for taking the time to try and comment on the app. Zooming in is something we can address. I spoke with one of the developers today and we will try to get something for a fix in an upcoming...
Forum: General Legacy Device Discussion 04-30-2007, 11:25 PM
Replies: 61
Views: 7,112
Posted By Torgerson
We are currently testing a new release that...

We are currently testing a new release that should fix any connection issues people are seeing.. stay tuned as we usher this through QA and some beta users...
Forum: General Legacy Device Discussion 04-16-2007, 05:29 PM
Replies: 61
Views: 7,112
Posted By Torgerson
OK.. sorry for the absence here people.. but I...

OK.. sorry for the absence here people.. but I wanted to give an update. We are currently testing a release with a change in the way we connect through RIM's device, this should improve connectivity...
Forum: GPS & Mapping 04-15-2007, 01:39 PM
Replies: 200
Views: 33,577
Posted By Torgerson
Hey all, sorry I have been absent for a while. ...

Hey all, sorry I have been absent for a while. Malik has been walking through a few of you getting things fixed.

So, quick update. We have been working with RIM on their APIs and the way you...
Forum: General Legacy Device Discussion 03-12-2007, 11:47 PM
Replies: 61
Views: 7,112
Posted By Torgerson
OK... there are a few of you having issues.....

OK... there are a few of you having issues.. thanks for your patience as we try to sort this one out.
Forum: General Legacy Device Discussion 03-12-2007, 11:46 PM
Replies: 61
Views: 7,112
Posted By Torgerson
Sorry, No plans in the near term for Canadian...

Sorry, No plans in the near term for Canadian data.
Forum: General Legacy Device Discussion 03-12-2007, 07:23 PM
Replies: 61
Views: 7,112
Posted By Torgerson
Maybe I need to fly out to NY to do some testing...

Maybe I need to fly out to NY to do some testing :)

Thanks for the continuing details everyone, this is not an easy thing to track down. I will see if the eng. team has ideas.. Maybe a build...
Forum: General Legacy Device Discussion 03-12-2007, 02:39 AM
Replies: 61
Views: 7,112
Posted By Torgerson
That is a bit odd! And good to know. I will go...

That is a bit odd! And good to know. I will go back and see if there were any server issues at that time. Nobody else reported this. Thanks!
Forum: General Legacy Device Discussion 03-12-2007, 02:38 AM
Replies: 61
Views: 7,112
Posted By Torgerson
Currently we have not narrowed down this issue. ...

Currently we have not narrowed down this issue. Many times an uninstall/re-install will fix this. (we are diligently trying to determine root cause here though).

There seems to be a couple...
Forum: GPS & Mapping 03-12-2007, 02:33 AM
Replies: 200
Views: 33,577
Posted By Torgerson
There are different issues for TMO and Cingular...

There are different issues for TMO and Cingular users, Do you know if your APN settings are correct?
Forum: GPS & Mapping 03-12-2007, 02:30 AM
Replies: 200
Views: 33,577
Posted By Torgerson
Not sure on why it could not find his location. ...

Not sure on why it could not find his location. Was he indoors? outdoors?

Also, the 60 day free trial.. that is the current version on Sprint/Nextel. The Blackberry version is free, no trial...
Forum: GPS & Mapping 03-06-2007, 11:26 PM
Replies: 200
Views: 33,577
Posted By Torgerson
Great to hear! Let us know what you think.

Great to hear! Let us know what you think.
Forum: GPS & Mapping 03-06-2007, 11:25 PM
Replies: 200
Views: 33,577
Posted By Torgerson
Nope.. i just had our BES guys create a policy...

Nope.. i just had our BES guys create a policy that allowed 3rd party downloads while we tested internally.. this saved them from dropping policies and re-starting them for installs. Then all worked...
Forum: GPS & Mapping 03-06-2007, 01:54 PM
Replies: 200
Views: 33,577
Posted By Torgerson
Are you using a pre-release 8800? or the release...

Are you using a pre-release 8800? or the release version? We had this issue with anyone using a pre-release firmware..

One other issue is make sure you are using the Blackberry Browser to invoke...
Forum: General Legacy Device Discussion 03-05-2007, 05:45 PM
Replies: 61
Views: 7,112
Posted By Torgerson
InfoSpace Find It! 8800 users, please help

We have had a few comments now where 8800 users are having issues with the spoken turn by turn directions on InfoSpace Find It!

I am the product manager on this product and would love to see if I...
Forum: GPS & Mapping 03-05-2007, 05:40 PM
Replies: 200
Views: 33,577
Posted By Torgerson
That is great feedback, I also have a GPS unit...

That is great feedback, I also have a GPS unit that failed me in Boston once. (pre-Find It Release) and it was killing me trying to find my destination :)

Yes, this is free.. and free...
Forum: GPS & Mapping 02-28-2007, 02:02 PM
Replies: 200
Views: 33,577
Posted By Torgerson
Once I find out anything I am allowed to share, I...

Once I find out anything I am allowed to share, I will let you know.
Forum: General 8100 Series Discussion - Pearl 02-28-2007, 01:52 PM
Replies: 89
Views: 35,106
Posted By Torgerson
Free at bb.infospace.com/bbf Glad you all...

Free at bb.infospace.com/bbf

Glad you all are liking this.

BTW, my top apps are

1. InfoSpace Find It!
2. Jive Talk
3. Google Mail / Google Talk
4. Opera Mini
Forum: GPS & Mapping 02-26-2007, 04:47 PM
Replies: 200
Views: 33,577
Posted By Torgerson
The volume is controlled by the phone currently. ...

The volume is controlled by the phone currently. We are going to add in a feature at some point to control the volume within the application.

The font size bug above, we will look into this,...
Forum: GPS & Mapping 02-26-2007, 04:39 PM
Replies: 200
Views: 33,577
Posted By Torgerson
It will actually work fine on phones that don't...

It will actually work fine on phones that don't have GPS, you will just have to put in your location manually. (it is designed to work with both types of phones)
Forum: GPS & Mapping 02-24-2007, 02:37 PM
Replies: 200
Views: 33,577
Posted By Torgerson
Not yet BabaBerry, that is something we are going...

Not yet BabaBerry, that is something we are going to work on, just did not have time for this release. We are trying to work through a couple of issues with RIM on the APIs they have that don't...
Forum: GPS & Mapping 02-24-2007, 02:36 PM
Replies: 200
Views: 33,577
Posted By Torgerson
On Verizon, you wont get GPS back. The 8703e on...

On Verizon, you wont get GPS back. The 8703e on Sprint does. I think all developers are begging Verizon to get their API's out soon. In the mean time, we are still shooting for a puck supported...
Forum: GPS & Mapping 02-24-2007, 02:34 PM
Replies: 200
Views: 33,577
Posted By Torgerson
Excellent Tip.. I did not know that.

Excellent Tip.. I did not know that.
Forum: GPS & Mapping 02-24-2007, 02:34 PM
Replies: 200
Views: 33,577
Posted By Torgerson
It is interesting you would get an error if you...

It is interesting you would get an error if you start doing something initially.

We designed it from the start to try to get location in the background (if possible) and allow you to start...
Forum: GPS & Mapping 02-23-2007, 11:05 AM
Replies: 200
Views: 33,577
Posted By Torgerson
Thanks for the clarification on the map feature.....

Thanks for the clarification on the map feature.. I will investigate. I dont have the 8800 on me today to try it out, but I will get it back on Monday.

As for the no audio, we will dig in to...
Forum: GPS & Mapping 02-23-2007, 01:44 AM
Replies: 2
Views: 797
Posted By Torgerson
New 8800 features - on the pearl?

anyone know if you can OTA download the 8800 bb maps to the 8100? Sounds like it had some cool new features.
Forum: GPS & Mapping 02-23-2007, 01:13 AM
Replies: 200
Views: 33,577
Posted By Torgerson
OK.. I did a couple tests on other phones, and...

OK.. I did a couple tests on other phones, and could not repro this. the two 8703 phones I have are both out in others hands right now, when I get back to the office I will try to get them back and...
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