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Forum: BES Admin Corner 12-21-2016, 11:10 AM
Replies: 5
Views: 1,984
Posted By freakinvibe
Re: Decomming BES5

Great, thanks for letting us know. I have not seen this KB before.
Forum: BES Admin Corner 12-21-2016, 03:52 AM
Replies: 5
Views: 1,984
Posted By freakinvibe
Re: Decomming BES5

Was BES 5 integrated into BES12, i.e. did you just have one Web Console to manage BES12 and BES 5?
Forum: BES Admin Corner 11-08-2016, 03:32 AM
Replies: 5
Views: 2,497
Posted By freakinvibe
Re: Exchange 2010 to 2013 migration with BES12 in place

You have to test ActiveSync functionality with your new Exchange 2013 servers. Details can be found in this KB article:

How to test Microsoft ActiveSync connectivity...
Forum: BES Admin Corner 10-31-2016, 02:37 AM
Replies: 5
Views: 2,497
Posted By freakinvibe
Re: Exchange 2010 to 2013 migration with BES12 in place

No re-activation is needed. Just assign the new mail profile to the user. This will remove the old account and add the new one without the need for any user action.

Of course, try this on a test...
Forum: BES Admin Corner 10-28-2016, 02:37 AM
Replies: 5
Views: 2,497
Posted By freakinvibe
Re: Exchange 2010 to 2013 migration with BES12 in place

As Z10 and iPhones are using ActiveSync, you just have to create a new mail profile pointing to the new Exchange 2013 server. Once you have migrated the user to the new Exchange, assign the new mail...
Forum: BES Admin Corner 10-10-2016, 04:58 AM
Replies: 1
Views: 1,660
Posted By freakinvibe
Re: Anyone running BES 12.3, 12.4 or 12.4.1 or 12.5.1

Yes, I have them as well but see no impact. So I ignore them.
Forum: BES Admin Corner 09-28-2016, 03:31 AM
Replies: 2
Views: 1,209
Posted By freakinvibe
Re: BES 5 and Cloud

I guess you will have to move off of BES 5 anyway as support for Blackberry OS 7.1 has ended and carriers start to decommission the Blackberry subscriptions you need to operate those devices.

You...
Forum: BES Admin Corner 06-20-2016, 12:00 PM
Replies: 2
Views: 1,302
Posted By freakinvibe
Re: Lockscreen pw AND Know or Secure Workspace PW? 2 PW's?

I am not familiar with KNOX but on the Blackberry devices you also have a device password and a Work Space password.

You can set a policy to have both passwords the same and unlocking the device...
Forum: BES Admin Corner 06-10-2016, 02:49 AM
Replies: 4
Views: 1,975
Posted By freakinvibe
Re: Delay sync email on BES 12

All Blackberry OS 10 devices that go through BES 12 are using ActiveSync. So you have to do some ActiveSync troubleshooting on your Exchange server, look at logs etc.

BES does not really touch your...
Forum: BES Admin Corner 06-06-2016, 08:09 AM
Replies: 4
Views: 1,975
Posted By freakinvibe
Re: Delay sync email on BES 12

What device and OS version are you using? You list a 9700 BB in the forum, is that your current device?
Forum: BES Admin Corner 04-21-2016, 01:09 AM
Replies: 1
Views: 1,620
Posted By freakinvibe
Re: change of default email address

We have done that recently for a customer in an Exchange 2013 / BES 12 environment.

It just works as you described. Once you change the default SMTP address in Exchange, it will automatically change...
Forum: BES Admin Corner 03-21-2016, 12:37 PM
Replies: 16
Views: 12,912
Posted By freakinvibe
The TradeUp from 5 to 10 does not exist any more....

The TradeUp from 5 to 10 does not exist any more.

Support for BES 10 ends end of this year. I would try to move to BES12 if this is possible for you.
Posted via BlackBerryForums.com Mobile
Forum: BES Admin Corner 03-18-2016, 07:47 AM
Replies: 7
Views: 1,649
Posted By freakinvibe
No, there is no such policy. Posted via...

No, there is no such policy.
Posted via BlackBerryForums.com Mobile
Forum: BES Admin Corner 03-18-2016, 07:22 AM
Replies: 7
Views: 1,649
Posted By freakinvibe
Re: BES 5 - Application Management - Force all Apps to Update?

The apps will be automatically updated through app world, but only if the user has entered a Blackberry ID. If they have, they will get notified on new updates, but the user can decline the updates.
Forum: BES Admin Corner 03-18-2016, 04:42 AM
Replies: 7
Views: 1,649
Posted By freakinvibe
Re: BES 5 - Application Management - Force all Apps to Update?

It all depends on the home carrier of the SIM card you have in the Blackberry. So, if you have your SIM cards from, e.g., Verizon, then you can only apply the OS updates that Verizon allows. You...
Forum: General BlackBerry Priv Discussion 03-02-2016, 11:22 AM
Replies: 4
Views: 1,624
Posted By freakinvibe
Re: priv withould gold emm=no MDS and company email must be open to the web?

Secure Connect Plus is only needed when you need connections on other ports than 80 and 443 or for streaming etc. It establishes a VPN that bypasses MDS but still uses the Blackberry...
Forum: BES Admin Corner 03-02-2016, 07:57 AM
Replies: 5
Views: 6,510
Posted By freakinvibe
Re: Readiness Tool

If this is a blank, vanilla server that was freshly built, this message should not appear. If you had BES on it before and just uninstalled, it might have left over some stuff, which could trigger...
Forum: General BlackBerry Priv Discussion 03-02-2016, 07:49 AM
Replies: 4
Views: 1,624
Posted By freakinvibe
Re: priv withould gold emm=no MDS and company email must be open to the web?

My understanding ist that for a PRIV to work via the BES secure tunnel you need either the Secure Workspace (SWS) app on the phone or you need Android for Work.

To achieve this you can use the...
Forum: BES Admin Corner 03-02-2016, 07:35 AM
Replies: 4
Views: 1,810
Posted By freakinvibe
Re: SCEP profile Certificate expiry

The "Automatic Renewal" is referring to the certificate that gets pushed to the device. On the device, you can find it under

Settings > Security and Privacy > Certificates > My Certificates

For...
Forum: BES Admin Corner 01-31-2016, 08:41 AM
Replies: 3
Views: 6,002
Posted By freakinvibe
Re: Bes 12

BES Version 12.0.3 does not exist. Try to upgrade to BES 12.3.1, this will also install the correct Java version and you should be good again.
Forum: BES Admin Corner 01-29-2016, 07:03 AM
Replies: 3
Views: 6,002
Posted By freakinvibe
Re: Bes 12

The KB you listed is not related to your problem.

Some background is needed:

Which BES Version (SP, MR levels)
Has this worked ever before or is this a fresh install
If it has worked before, what...
Forum: BES Admin Corner 01-29-2016, 06:59 AM
Replies: 3
Views: 5,494
Posted By freakinvibe
Re: Cannot contact to srp

From BES, try to ping de.srp.blackberry.com. For me the ping works and looks like this:

Pinging srp.eu.blackberry.com [93.186.25.33] with 32 bytes of data:
Reply from 93.186.25.33: bytes=32...
Forum: BES Admin Corner 01-20-2016, 05:13 AM
Replies: 2
Views: 2,273
Posted By freakinvibe
Just create another account and order a trial....

Just create another account and order a trial. Then download. I have no other solution at the moment.


Posted via BlackBerryForums.com Mobile
Forum: BES Admin Corner 01-20-2016, 02:02 AM
Replies: 2
Views: 1,922
Posted By freakinvibe
Thanks for posting the solution. Posted via...

Thanks for posting the solution.


Posted via BlackBerryForums.com Mobile
Forum: BES Admin Corner 12-21-2015, 03:18 PM
Replies: 2
Views: 2,273
Posted By freakinvibe
BES 12.3.1 has been released

BES 12.3.1 (Service Pack 3 Maintenance Release 1) has been released for download.
Forum: BES Admin Corner 12-11-2015, 05:37 AM
Replies: 7
Views: 3,661
Posted By freakinvibe
Re: BES12.3 and Android for Work

So I got AfW to work on an Samsung Nexus tablet with Android 5.1.1 on.

It pushes the App suite "Divide Productivity" to the device which enables you to use business email/contacts/calendar...
Forum: BES Admin Corner 12-04-2015, 10:28 AM
Replies: 7
Views: 3,661
Posted By freakinvibe
Re: BES12.3 and Android for Work

I don't know what to do as I have never tried to remove the partnership.

Maybe create a new account with Google for the new domain?
Forum: BES Admin Corner 12-03-2015, 09:50 AM
Replies: 7
Views: 3,661
Posted By freakinvibe
Re: BES12.3 and Android for Work

From the troubleshooting guide:

When you troubleshoot activation of Android for Work devices, check the following:


Make sure the device supports Android for Work. For more information, visit...
Forum: BES Admin Corner 12-02-2015, 05:04 PM
Replies: 7
Views: 3,661
Posted By freakinvibe
Re: BES12.3 and Android for Work

Has the user been created on the Google cloud? Either automatically or manually.

It is correct, you need the BES12 Client app.
Forum: BES Admin Corner 12-02-2015, 05:01 PM
Replies: 3
Views: 1,942
Posted By freakinvibe
BBM Meetings will be shut down beginning of 2016

Just heard from our Blackberry contact that BBM Meetings are dead.

Confirmation here: BlackBerry will shut down BBM Meetings service on Feb. 10, 2016 | CrackBerry.com...
Forum: BES Admin Corner 12-02-2015, 12:09 PM
Replies: 8
Views: 1,964
Posted By freakinvibe
Re: Blackberry's own BES support forums are now closed?

I have heard from the Blackberry community manager that this was ordered by his boss. No explanation given.
Forum: BES Admin Corner 12-02-2015, 12:02 PM
Replies: 8
Views: 1,964
Posted By freakinvibe
Re: Blackberry's own BES support forums are now closed?

I will probably use this forum more often again now as the official one has closed down.
Forum: General BlackBerry Classic Discussion - BlackBerry 10 05-22-2015, 02:32 AM
Replies: 10
Views: 3,954
Posted By freakinvibe
Re: Voice note without Remember

The voice notes are .m4a files and can be found in the "voice" folder.

If you open the "File Manager" app on the Classic, you will see the folder besides "books", "camera", "documents", "downloads",...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 05-21-2015, 11:58 AM
Replies: 10
Views: 3,954
Posted By freakinvibe
Re: Voice note without Remember

If you just changed the Curve for a Classic because of the hotspot functionality you could have upgraded to OS 7.1 which introduced the hotspot functionality. I don't know if the Curve allowed OS...
Forum: BES Admin Corner 03-27-2015, 01:17 PM
Replies: 5
Views: 5,937
Posted By freakinvibe
Re: BES12 SP upgrade worked but web consoles now unavailable

OK, I fixed the problem:


Go to the following KB: KB36703-Minimum list of port numbers required to be open between BES12 instances (http://www.blackberry.com/btsc/KB36703)
The SQL query reports...
Forum: BES Admin Corner 03-25-2015, 12:25 PM
Replies: 5
Views: 5,937
Posted By freakinvibe
Re: BES12 SP upgrade worked but web consoles now unavailable

I am having the exact same issue as the original poster. Upgraded from
12.0.1 to 12.1.0. After the upgrade the admin console stays blank. Same errors in the UI log. 8 GB RAM, 50% used.
Forum: General Z10 Series Discussion - BlackBerry 10 03-15-2013, 05:08 PM
Replies: 73
Views: 10,581
Posted By freakinvibe
Re: I tried. Really, I tried.

No, I don't think you can do that. There is also no "Mark All" possibility.
Forum: General Z10 Series Discussion - BlackBerry 10 03-15-2013, 04:54 PM
Replies: 73
Views: 10,581
Posted By freakinvibe
Re: I tried. Really, I tried.

Deleting multiple messages at once is possible. Touch a message in the list for a second and on the right side, a menu will open. Click on the icon that looks like a tick box. Then touch as many...
Forum: General Z10 Series Discussion - BlackBerry 10 03-15-2013, 04:37 PM
Replies: 12
Views: 4,335
Posted By freakinvibe
Re: Pin messages

Shortcuts (e.g. press "u" to go to last unread message) might come back with the Q10. This is what I hope.
Forum: BES Admin Corner 01-23-2013, 11:28 AM
Replies: 16
Views: 12,912
Posted By freakinvibe
Re: BlackBerry Enterprise Server License Trade Up

Blackberry Device Service with Blackberry Mobile Fusion = This exists now

Blackberry Enterprise 10 = This will exist in the future, it combines BDS + UDS + Fusion
Forum: BES Admin Corner 01-23-2013, 11:22 AM
Replies: 1
Views: 1,095
Posted By freakinvibe
Re: Password expiry/change logs

No.

This info is stored on each individual device.
Forum: BES Admin Corner 01-21-2013, 02:23 AM
Replies: 9
Views: 15,197
Posted By freakinvibe
Re: Z10 Phones and BES 5.0.3

Both is true. BES 5 does not support BB 10 devices. The successor product, BDS, does support BB 10 devices.

There is no integration, BDS and BES5 are separate products.
Forum: BES Admin Corner 01-17-2013, 05:58 AM
Replies: 9
Views: 15,197
Posted By freakinvibe
Re: Z10 Phones and BES 5.0.3

No, you mixed something up there. You should upgrade from 5.0.3 to 5.0.4. You don't need 5.0.3 and 5.0.4 in parallel.
Forum: BES Admin Corner 01-17-2013, 04:52 AM
Replies: 9
Views: 15,197
Posted By freakinvibe
Re: Z10 Phones and BES 5.0.3

At the moment: For Z10: Setup BDS on a separate server.

In May 2013: Setup BES10 (or migrate BDS to BES10). BES5 and BES10 can happily sit on the same server.

All of 2013: Migrate your BES5 user...
Forum: BES Admin Corner 01-15-2013, 01:59 AM
Replies: 6
Views: 1,841
Posted By freakinvibe
Re: App download question

@Qster: I don't think that this IT policy exists in BES Express. One of the differences of Express to the Full version is that Express has about 40 policies and Full BES has about 400 policies.
Forum: BES Admin Corner 01-10-2013, 05:13 AM
Replies: 6
Views: 1,841
Posted By freakinvibe
Re: App download question

As bisleri says, if you have this policy switched on, it is not possible to download any app from AppWorld (and anywhere else).

But you can switch that policy off and use the following policy which...
Forum: BES Admin Corner 01-09-2013, 03:14 AM
Replies: 7
Views: 3,014
Posted By freakinvibe
Re: Cant reload OS, basically the BB is not detected

I find it a strange coincidence that you get a JVM error and you have a hardware fault on the USB connector of the device.

Does the device charge when you connect it with the wall charger?

What...
Forum: BES Admin Corner 01-03-2013, 10:41 AM
Replies: 4
Views: 1,505
Posted By freakinvibe
Re: Blackberry Enterprise Transporter question

I am referring to software config and IT policy. BES version can differ. Transporter can be used to upgrade. We have upgraded from BES 4.1 to 5.0 via Transporter. Before using Transporter I have...
Forum: BES Admin Corner 01-03-2013, 08:13 AM
Replies: 4
Views: 1,732
Posted By freakinvibe
Re: updates for BES 4.1.6.9

Did you also update to the latest MR for SP7 (it is MR3).
Forum: BES Admin Corner 01-03-2013, 08:04 AM
Replies: 4
Views: 2,259
Posted By freakinvibe
Re: BES express

What kind of Blackberry data plan do you have with your carrier? With a BES dataplan this works, see details here:

KB21124-How to activate a BlackBerry smartphone using BlackBerry Enterprise Server...
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