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Forum: BES Admin Corner

06-18-2008, 03:43 PM

Replies: 1

BesUserAdmin tool for 4.1.4

Views: 1,707

Posted By muellka

BesUserAdmin tool for 4.1.4

I have been trying forever to download the 4.1.4 BesUserAdmin tool from the Blackberry website but it tells me that the file is not found. I get all the way to where you click download and it fails....

Forum: General BlackBerry Discussion

09-20-2007, 10:24 AM

Replies: 2

Voice mail notification

Views: 2,589

Posted By muellka

Voice mail notification

I have checked on the devices and have not found this but maybe someone else has. Is there a way to setup and audible notification when you have a voice mail? I have a user that wants to have the...

Forum: BES Admin Corner

07-27-2007, 08:02 AM

Replies: 4

Random missing "Reconcile Now" menu option

Views: 3,173

Posted By muellka

I have seen this just a handfull of times with a...

I have seen this just a handfull of times with a few users. I am still not sure of the cause but the way I have been able to fix my users is by resending the service books to their devices. This has...

Forum: BES Admin Corner

06-21-2007, 02:38 PM

Replies: 6

Mucked up software config and need assistance

Views: 1,574

Posted By muellka

Boy. Reading this post I thought I had created...

Boy. Reading this post I thought I had created it. I am working on the EXACT same thing. We are looking at pushing out Google Maps to all of our users and I had the same questions about "Allowing 3rd...

Forum: BES Admin Corner

06-06-2007, 02:48 PM

Replies: 2

Blackberry User List Export

Views: 2,080

Posted By muellka

Or you can use the Blackberry Resource Kit to...

Or you can use the Blackberry Resource Kit to export this information automatically. Currently I have a scheduled task that runs daily to keep my list up to date so any of our Exchange admins can...

Forum: BES Admin Corner

05-18-2007, 08:14 AM

Replies: 1

Browser configuration

Views: 704

Posted By muellka

Browser configuration

We have some users that would like to be able to view an internal web site but need to be able to see it in "wide screen" mode. Is there a way to make the Blackberry Browser show pages in their...

Forum: BES Admin Corner

04-10-2007, 09:11 AM

Replies: 7

Filtered Messages

Views: 20,596

Posted By muellka

I am having the same issue with many of my users....

I am having the same issue with many of my users. I have checked and have no filters applied globally and I have checked with the users and they do not have any set. I have been trying to figure this...

Forum: BES Admin Corner

04-06-2007, 02:13 PM

Replies: 1

Retaining email on BB device

Views: 765

Posted By muellka

Retaining email on BB device

I pretty much am expecting a "no" to this answer but I might as well see if anyone has any "out of the box" answers.

Is there a way to have one Inbox subfolder redirected to the Blackberry and...

Forum: BES Admin Corner

04-03-2007, 12:59 PM

Replies: 3

BB Reskit 4.1.2.28

Views: 795

Posted By muellka

I did find the BlackberryManager information...

I did find the BlackberryManager information yesterday and that did fix the issue. Thanks for the replies.

Forum: BES Admin Corner

04-02-2007, 02:32 PM

Replies: 3

BB Reskit 4.1.2.28

Views: 795

Posted By muellka

BB Reskit 4.1.2.28

After installing the BESUserAdminService, I cannot start the service. I get an error on trying to start the service and get 2 errors in the App Eventlog. Attached is the screen shots of the errors. ...

Forum: BES Admin Corner

02-21-2007, 04:29 PM

Replies: 70

TSupport Hold Times ...?

Views: 7,532

Posted By muellka

Before the new year, I would normally get thru in...

Before the new year, I would normally get thru in about 5 min. Since then, I have not gotten thru at all. This week I tried to call twice. One time I sat on hold for 45min and then got pulled away...

Forum: BES Admin Corner

12-19-2006, 04:34 PM

Replies: 10

Help with Policy

Views: 1,109

Posted By muellka

You will want to download the latest firmware for...

You will want to download the latest firmware for your model. We had this same issue with some of the older 7250's we had but after updating them to the latest, it now has that option. Check with...

Forum: BES Admin Corner

10-25-2006, 03:05 PM

Replies: 10

IT Policy - Harsh?

Views: 1,843

Posted By muellka

The only issue I could see you have, which would...

The only issue I could see you have, which would actually depend on your end users, is that you won't allow them to use the last 8 passwords. We initially had that set but people would forget their...

Forum: BES Admin Corner

10-13-2006, 11:49 AM

Replies: 2

Policy for Delete on Mailbox & Handheld

Views: 1,216

Posted By muellka

This is one of the issues that I have too....

This is one of the issues that I have too. Sometimes there are options that you don't want the users to set, this being one of them, so this should be something that the BES policy should control. It...

Forum: BES Admin Corner

10-02-2006, 03:16 PM

Replies: 5

Missing Calendar Items

Views: 1,666

Posted By muellka

Missing Calendar Items

He is missing a bit of both. Some items he pointed out were within 3 days in the past and some were within 7 days in the future.

Forum: BES Admin Corner

10-02-2006, 01:35 PM

Replies: 5

Missing Calendar Items

Views: 1,666

Posted By muellka

Missing Calendar Items

We have BES 4.1 connecting to Exchange 2003 SP2. I had a user call me today mentioning a bunch of calendar items missing from his device. While troubleshooting, I see he has a total of 4505 messages...

Forum: BES Admin Corner

05-12-2006, 08:14 AM

Replies: 1

Issue with Roles

Views: 2,026

Posted By muellka

Issue with Roles

I am trying to setup a user to be a rim_db_admin_enterprise admin but when I try to give his account permissions, I get the error: "Permissions prevent the listing of administrators or changing...

Forum: BES Admin Corner

05-03-2006, 01:45 PM

Replies: 116

BlackBerry Enterprise Server Express

Views: 65,074

Posted By muellka

This is what I thought of right away too. Our...

This is what I thought of right away too. Our company doesn't want to pay a test server license so this will help out tremendously.

Forum: BES Admin Corner

04-25-2006, 03:17 PM

Replies: 0

Deleted Role Membership

Views: 706

Posted By muellka

Deleted Role Membership

I was playing around with "Role Administration" on our newly installed 4.1 BES and it appears that I had deleted the service account from the Security Administrator group because I exited out of BES...

Showing results 1 to 19 of 19