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Forum: Aftermarket Software 02-28-2011, 10:42 AM
Replies: 9
Views: 3,276
Posted By Berrial
Re: Pushing 3rd Party Apps

Yes, that was my assumption, was just stating the fact because loading it up in the simulator was the first time i actually saw the software.
Forum: Aftermarket Software 02-25-2011, 07:49 AM
Replies: 9
Views: 3,276
Posted By Berrial
Re: Pushing 3rd Party Apps

Well I am not a kid, it was more of a jokingly comment. I am the blackberry administrator, just getting into the field and normally we wouldnt push apps to the phone, in my environment we just lock...
Forum: Aftermarket Software 02-24-2011, 08:11 AM
Replies: 9
Views: 3,276
Posted By Berrial
Re: Pushing 3rd Party Apps

Because I am just a kid in a lonely world trying to figure this all out. Company said put this software on and I said Ill try... I remember seeing something about the SDK and signing up for the keys...
Forum: Aftermarket Software 02-23-2011, 01:49 PM
Replies: 9
Views: 3,276
Posted By Berrial
Re: Pushing 3rd Party Apps

Do you know of a KB article or can tell me how to do that? I tried looking through articles to figure out how to do it but its telling me to write code and download like 10 programs.

DJM - The KB...
Forum: Aftermarket Software 02-23-2011, 07:08 AM
Replies: 9
Views: 3,276
Posted By Berrial
Pushing 3rd Party Apps

I went through about 20 pages of forums but I wasnt able to find what I am looking for. I hope I am in the right forum; I am trying to setup pushing apps to devices. I have this one app MREMM app...
Forum: BES Admin Corner 09-21-2010, 02:54 PM
Replies: 0
Views: 646
Posted By Berrial
Setting up Certificates

Greetings,

I was wondering if anyone could point me in the right direction to have my environment use certificates when sending email from their blackberry. I have tried looking on several websites...
Forum: BES Admin Corner 09-21-2010, 08:55 AM
Replies: 2
Views: 1,562
Posted By Berrial
This user is still having an issue when trying to...

This user is still having an issue when trying to create a new email on her BlackBerry. Can anyone advise me on any troubleshooting that I have not already done?
Forum: BES Admin Corner 09-21-2010, 08:52 AM
Replies: 7
Views: 2,579
Posted By Berrial
Solution

This was the solution, by allowing the IP through the firewall on the POA, it allowed the users to receive their email.
Forum: BES Admin Corner 08-31-2010, 08:24 AM
Replies: 11
Views: 1,019
Posted By Berrial
I hope not... if you did try that, it will cycle...

I hope not... if you did try that, it will cycle into an endless loop and create a rift in the space time continuum and your server will teleport it back to when it was purchased and you will have to...
Forum: BES Admin Corner 08-27-2010, 03:43 PM
Replies: 2
Views: 1,562
Posted By Berrial
User cannot create new email

I was originally trying to move contacts and memo from an old 8230 I believe and ran into trouble doing so but I tried to sync the frequent contact list from GW to the BB wired.
I have a user that...
Forum: BES Admin Corner 07-02-2010, 12:39 PM
Replies: 13
Views: 6,836
Posted By Berrial
The test said it was connected and enabled with...

The test said it was connected and enabled with the infrastructure... i had an account on there already, just tried the test..
Forum: BES Admin Corner 07-02-2010, 12:35 PM
Replies: 13
Views: 6,836
Posted By Berrial
im trying to fill in my SRP ID and it wont let me...

im trying to fill in my SRP ID and it wont let me input the ID it just shows a drop down box of some other SRP and I cant clear it out... auth box works fine...

nm i found out how to work around it.
Forum: BES Admin Corner 07-02-2010, 10:42 AM
Replies: 13
Views: 6,836
Posted By Berrial
Freakinvibe, All the services report automatic...

Freakinvibe,
All the services report automatic and started except the MDS Integration service, which I researched doesnt start until it needs to. Most are using the built in administrator account to...
Forum: BES Admin Corner 07-01-2010, 03:42 PM
Replies: 14
Views: 6,943
Posted By Berrial
Cyclmpc, I am getting this error code: [20000]...

Cyclmpc,

I am getting this error code:
[20000] (10/05 10:56:57.254):{0x2BC} Could not connect to Service Control Manager at \\127.0.0.1: 1722
in your post, have you figured out what is the cause...
Forum: BES Admin Corner 07-01-2010, 03:04 PM
Replies: 13
Views: 6,836
Posted By Berrial
Windows Firewall is turned off I have not...

Windows Firewall is turned off

I have not updated the server in about two weeks

I have checked for updates on the NIC, uninstalled and reinstalled

I only have one enabled but I have swapped...
Forum: BES Admin Corner 07-01-2010, 01:46 PM
Replies: 13
Views: 6,836
Posted By Berrial
man... hour 14 with RIM and to no avail... still...

man... hour 14 with RIM and to no avail... still down :( :( any help is still appreciated...
Forum: BES Admin Corner 06-30-2010, 09:03 AM
Replies: 13
Views: 6,836
Posted By Berrial
Dispatcher

Freakinvibe,
Thanks for your response, I have tried all the suggestions in the KB article you sent but I am still having the same two errors pop up:

[20000] (10/05 10:56:57.254):{0x2BC} Could not...
Forum: BES Admin Corner 06-29-2010, 04:49 PM
Replies: 13
Views: 6,836
Posted By Berrial
BlackBerry Dispatcher

Hello,

The Blackberry server is not functioning at all at this point and I am receiving BlackBerry Controller errors like this:

Unable to connect to Dispatcher 'BLACKBERRY'

and

Could not connect...
Forum: BES Admin Corner 06-22-2010, 01:16 PM
Replies: 3
Views: 2,042
Posted By Berrial
You would take one device and use it as a...

You would take one device and use it as a baseline for the rest. If it works on the baseline BB, it should work on the rest. Only thing I could think it wouldnt work is if the user is running on...
Forum: BES Admin Corner 06-22-2010, 01:02 PM
Replies: 3
Views: 2,042
Posted By Berrial
The security timeout IT policy only sets the...

The security timeout IT policy only sets the maximum lockout timer, the test users have to go into the settings and set the timer to 15. you can check the IT policy was pushed to the device by going...
Forum: BES Admin Corner 06-21-2010, 11:46 AM
Replies: 20
Views: 5,018
Posted By Berrial
Desktop profile

I am trying to find this Desktop profile in DM, im running 5.0.1 and I cant seem to find it. Can anyone guide me to these advanced options. I only see the device connected then 5 tabs (Media,...
Forum: BES Admin Corner 06-17-2010, 10:01 AM
Replies: 2
Views: 800
Posted By Berrial
DoD requirements

Greetings,
Is there anyone familiar with DoD requirements/functionality for BES? I am going over the STIG checklists and have several questions about a variety of topics. Mostly general environment...
Forum: BES Admin Corner 05-19-2010, 02:03 PM
Replies: 4
Views: 1,473
Posted By Berrial
Yes the policy would still be intact if you took...

Yes the policy would still be intact if you took them out. with that group template, any user put in that group will automatically get that IT policy sent to them. if they are no longer in a group...
Forum: BES Admin Corner 05-19-2010, 08:17 AM
Replies: 4
Views: 1,473
Posted By Berrial
User Groups

You can set up Groups in BES and then assign the IT policy via the group. It will take a little time to move the users in their respective groups but once its done, its a snap to assign the IT...
Forum: General Legacy Device Discussion 05-17-2010, 02:51 PM
Replies: 3
Views: 1,114
Posted By Berrial
yea

yea
Forum: General Legacy Device Discussion 05-17-2010, 02:15 PM
Replies: 3
Views: 1,114
Posted By Berrial
Thanks sytner, Ive never seen the model and she...

Thanks sytner, Ive never seen the model and she is remote user so I guess a tad more research should have been done on my part :)

Thanks
Forum: General Legacy Device Discussion 05-17-2010, 10:38 AM
Replies: 3
Views: 1,114
Posted By Berrial
Can only turn on 8820 by pulling battery

I searched through about 20 pages on the forums and I could find a previous posting.

I have a user with an 8820 BB, from what she understands is a known flaw with the phone; the user cannot turn on...
Forum: BES Admin Corner 05-13-2010, 10:21 AM
Replies: 4
Views: 563
Posted By Berrial
So I finally saw the users device and she did...

So I finally saw the users device and she did have BIS but she didnt.. First looking at it i saw two mailboxes with two email addys. but when I went to go delete it out, it wasnt there in the BIS...
Forum: BES Admin Corner 05-12-2010, 03:16 PM
Replies: 4
Views: 563
Posted By Berrial
I would agree with you there but the two users...

I would agree with you there but the two users dont know each other and have never met and wouldnt know each others domain credentials. The user is remote so I cant physically see the device until...
Forum: BES Admin Corner 05-12-2010, 03:00 PM
Replies: 4
Views: 563
Posted By Berrial
User getting emails from two users

Hello,
I have a user who is receiving both her and another users company email on her BlackBerry. The user isnt receiving the 2nd users emails in Groupwise, only her BlackBerry. The 2nd user is...
Forum: BES Admin Corner 05-12-2010, 09:03 AM
Replies: 8
Views: 2,046
Posted By Berrial
haha too funny!

haha too funny!
Forum: BES Admin Corner 04-29-2010, 09:13 AM
Replies: 12
Views: 840
Posted By Berrial
I use Groupwise 7 not Outlook. Also, I finally...

I use Groupwise 7 not Outlook. Also, I finally was able to see the Access Control tab jsconyers, I connected to a mailbox and nothing happened but when I closed it and restarted Console One it gave...
Forum: BES Admin Corner 04-20-2010, 02:12 PM
Replies: 12
Views: 840
Posted By Berrial
Double clicking it and right click properties...

Double clicking it and right click properties does the same thing...the properties of GWIA. it gives me the usual tabs Groupwise/NDS rights/Other/Rights to files and folders. in any of those tabs I...
Forum: BES Admin Corner 04-20-2010, 01:38 PM
Replies: 12
Views: 840
Posted By Berrial
Double clicking it and right click properties...

Double clicking it and right click properties does the same thing...the properties of GWIA. it gives me the usual tabs Groupwise/NDS rights/Other/Rights to files and folders. in any of those tabs I...
Forum: BES Admin Corner 04-20-2010, 10:44 AM
Replies: 12
Views: 840
Posted By Berrial
I am following the top document and Im looking on...

I am following the top document and Im looking on Console One and I get to where it tells me to open the GWIA but I dont see the Access Control area. I dont believe there is a rule to allow them to...
Forum: BES Admin Corner 04-20-2010, 06:46 AM
Replies: 12
Views: 840
Posted By Berrial
I use Groupwise 7 and we do have web access.

I use Groupwise 7 and we do have web access.
Forum: BES Admin Corner 04-19-2010, 12:01 PM
Replies: 12
Views: 840
Posted By Berrial
Preventing email to unauthorized devices

Hello,
Is there a way to prevent users from setting up their corporate email on a personal BlackBerry device? We have gov't furnished equipment (GFE) that is only allowed on the BES and cannot add...
Forum: BES Admin Corner 04-09-2010, 11:48 AM
Replies: 7
Views: 2,579
Posted By Berrial
I believe I have figured out the issue, I think...

I believe I have figured out the issue, I think it is a firewall permission disallowing a certain IP address to go thru SOAP.
Forum: BES Admin Corner 04-09-2010, 11:43 AM
Replies: 7
Views: 2,579
Posted By Berrial
Yes I said they were the logs on the BES server....

Yes I said they were the logs on the BES server. not the GW.
Forum: BES Admin Corner 04-09-2010, 10:16 AM
Replies: 7
Views: 2,579
Posted By Berrial
Post office

We have 6 post offices mxg, a, b, c, d, r. The most of the problems are coming from A and B post offices. I believe I have fixed a total of 6 users, 4 on A and 2 on B. My IT shop resides in G and we...
Forum: BES Admin Corner 04-09-2010, 08:49 AM
Replies: 7
Views: 2,579
Posted By Berrial
GWSoapConnector

Hello,
I am getting these errors in the application log in eventvwr. It seems that some users get their email fine while others can only send mail but not receive. Its happening about 10/50 users. ...
Forum: General 9000 Series Discussion - Bold 03-25-2010, 10:32 AM
Replies: 1
Views: 534
Posted By Berrial
SIM card

Can a user still use the data side if the SIM card says its still being provisioned, not working.. Hes trying to use the WIFI here but he is still waiting for his SIM card to be activated. I would...
Forum: BES Admin Corner 03-15-2010, 08:35 AM
Replies: 19
Views: 4,548
Posted By Berrial
I recently had a BlackBerry that was on the BIS...

I recently had a BlackBerry that was on the BIS plan that had the EA option to activate wirelessly but every time I tried to activate it it would just hang. When we finally uped the plan to the BES...
Forum: BES Admin Corner 03-11-2010, 07:17 AM
Replies: 19
Views: 4,548
Posted By Berrial
Reply

Your BlackBerry needs to have the BlackBerry Enterprise data plan to wirelessly activate it, the regular BlackBerry data plan will not work. BIS will work with the regular data plan for wired...
Forum: BES Admin Corner 03-04-2010, 07:29 AM
Replies: 7
Views: 821
Posted By Berrial
Sim

I know for my plan it follows the SIM but I dont know about different carriers, Id assume that its the same and you should be able to activate it the same way.. unless the data plan is IMEI dependant...
Forum: BES Admin Corner 02-25-2010, 08:02 AM
Replies: 1
Views: 1,299
Posted By Berrial
I may have found something that might fix the...

I may have found something that might fix the issue... :)
Forum: BES Admin Corner 02-25-2010, 07:53 AM
Replies: 1
Views: 1,299
Posted By Berrial
INVALID Mode

I have a user who has three email icons. the first two are corporate email. the third is her personal email. She can send and receive on her personal email but she cant send on her corporate. She...
Forum: BES Admin Corner 02-23-2010, 07:17 AM
Replies: 5
Views: 1,731
Posted By Berrial
reply

I just created a new user email and hooked it up to the BlackBerry, something is wrong with the GW email account thats not letting me connect. I now have something to troubleshoot on my...
Forum: BES Admin Corner 02-19-2010, 11:32 AM
Replies: 5
Views: 1,731
Posted By Berrial
reply

When I meant my personal email, I meant my work email. I can connect to the BES and it works fine. The plan lets me connect to the BES server no problem. I can activate it using a different email...
Forum: BES Admin Corner 02-19-2010, 09:17 AM
Replies: 5
Views: 1,731
Posted By Berrial
reply

I have looked over it and it has not helped. I have recreated the user using the email address that I created and input all of her information again and it still wont work.. It has the BlackBerry...
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