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Forum: Site Suggestions, News & Problems 04-29-2013, 01:54 PM
Replies: 5
Views: 1,934
Posted By DanielJay
Re: Unable to post - Memory useage

Yeah I can't post in the BES Admin corner either. :(
Forum: BES Admin Corner 03-08-2013, 09:47 AM
Replies: 1
Views: 2,396
Posted By DanielJay
Universal Device Service not showing up in Management Studio

We have the BlackBerry 10 Univeral Device Service installed on one server (bes10uds.ourdomain.com) and BlackBerry Mangement Studio on another server (bes10ms.ourdomain.com).

The UDS server is not...
Forum: Site Suggestions, News & Problems 02-06-2013, 12:36 PM
Replies: 6
Views: 1,128
Posted By DanielJay
Post Posting problems

Every time I try to post in the BES Admin forum I get the following error:
Fatal error: Out of memory (allocated 121110528) (tried to allocate 71 bytes) in...
Forum: Aftermarket Software 08-28-2012, 10:38 AM
Replies: 1
Views: 1,810
Posted By DanielJay
Push Google Voice through BES?

Is there a way to push the Google Voice app out through a BES server? All I have been able to do to install it was to go to m.google.com/voice and install it that way.
Forum: BES Admin Corner 03-07-2012, 02:44 PM
Replies: 0
Views: 1,069
Posted By DanielJay
Upgrading to new device causes Software Config not show up?

We have been having issues with upgrading several users phones lately. The user gets a new device, we set the activation password in BES and they re-activate their new phone with the enterprise...
Forum: BES Admin Corner 05-24-2011, 08:28 AM
Replies: 1
Views: 1,063
Posted By DanielJay
Get pictures from device with mass storage policy disabled

We have a user who just upgraded their phone to a new phone. We currently have set the IT policy to Disable USB Mass Storage to Yes so we cannot access the phone via USB to download pictures. The...
Forum: BES Admin Corner 04-27-2011, 06:54 AM
Replies: 0
Views: 763
Posted By DanielJay
Add PIN to HTTP header in BES 5?

I keep seeing documentation for adding the PIN and email to the HTTP headers through MDS for BES 4. Is the process still the same for 5? We would also love to limit the PIN from going to all sites...
Forum: BES Admin Corner 02-23-2011, 04:52 PM
Replies: 1
Views: 1,079
Posted By DanielJay
3rd party apps issue

My boss's IT policy did not have any policies set for either allowing/disabling 3rd party apps on his phone so he was able to install apps. We are attempting to push out an app launcher to several of...
Forum: BES Admin Corner 03-11-2010, 01:41 PM
Replies: 5
Views: 1,254
Posted By DanielJay
No what I did was used javaloader to export a...

No what I did was used javaloader to export a list files using: javaloader -u dir > PreBing.txt Then I installed Bing and did: javaloader -u dir > PostBing.txt.

Then I used PSPad (A free code...
Forum: BES Admin Corner 03-11-2010, 11:29 AM
Replies: 5
Views: 1,254
Posted By DanielJay
Push Bing application to Verizon phones

I will say this right away. I tried to contact Verizon technical support first about this and they basically said since we are on BES that they really could not help me and I would have to contact...
Forum: BES Admin Corner 03-02-2010, 08:39 AM
Replies: 1
Views: 718
Posted By DanielJay
Push BlackBerry Messender upgrade

I recently noticed that RIM released a new version of BlackBerry Messenger. One of our phones was showing/hiding automatically an icon for the update to Messenger which was making the phone slow. Our...
Forum: General 8300 Series Discussion - Curve 02-17-2010, 05:06 PM
Replies: 5
Views: 2,108
Posted By DanielJay
I guess that would be a good thing. :) What I am...

I guess that would be a good thing. :)

What I am wondering is if any of you have experienced this and can get into the device without having to wipe it?
Forum: General 8300 Series Discussion - Curve 02-17-2010, 03:28 PM
Replies: 5
Views: 2,108
Posted By DanielJay
Interesting unlock password issue

An employee has given their phone back to the IT department for support. We were given the users unlock code for their phone to attempt to get into the phone. When we type in their password it comes...
Forum: General 8300 Series Discussion - Curve 02-08-2010, 10:19 AM
Replies: 2
Views: 579
Posted By DanielJay
Well I found that I have had to delete the Bing...

Well I found that I have had to delete the Bing service books in order to get the phone to work properly. Verizon has no permanent solution to fix this. :(
Forum: General 8300 Series Discussion - Curve 02-05-2010, 11:16 AM
Replies: 2
Views: 579
Posted By DanielJay
Slow 8330 after upgraded BES?

Shortly after upgrading our BES server to 5.0 SP1 for Exchange from a previous version of 5.0 our 8330 users started to complain about their phones going rather slow. Moving the trackball around it...
Forum: General 8300 Series Discussion - Curve 12-15-2009, 07:34 AM
Replies: 3
Views: 1,001
Posted By DanielJay
Hardware issue on 2 different devices?

Hardware issue on 2 different devices?
Forum: General 8300 Series Discussion - Curve 12-15-2009, 07:24 AM
Replies: 3
Views: 1,001
Posted By DanielJay
Keypad and trackball fail to work even after activating on another phone

I have a user that has come to me with their BB 8330 and the keypad and trackball have stopped functioning. Only way I can get the display to come up on the phone is to plug the power cord in or...
Forum: BES Admin Corner 09-09-2009, 09:27 AM
Replies: 2
Views: 1,159
Posted By DanielJay
Thanks for the quick response. This has been very...

Thanks for the quick response. This has been very helpful.
Forum: BES Admin Corner 09-09-2009, 09:14 AM
Replies: 2
Views: 1,159
Posted By DanielJay
ESN Swap of phone

I am in the process of writing up some documentation to follow for procedures such as ESN swapping of phones connected to our BES server. Is it possible to do an ESN swap for a user who is currently...
Forum: BES Admin Corner 12-18-2008, 08:24 AM
Replies: 3
Views: 548
Posted By DanielJay
Migrate users from BPS to BES

I have recently just gotten a full BES server up and running with 20 users. We also have a BPS server with 5 users running. Since running the BPS and BES is a pain for management, is it possible to...
Forum: BES Admin Corner 11-24-2008, 03:56 PM
Replies: 1
Views: 1,522
Posted By DanielJay
IT Policy Resend Interval question

I have setup User Groups in my BES and have assigned IT Policies to those groups. We are currently resending the IT Policy out every 24 hours. If a user is assigned a different IT Policy than the one...
Forum: BES Admin Corner 11-21-2008, 08:27 AM
Replies: 3
Views: 1,695
Posted By DanielJay
Is there a good way to determine if a proxy...

Is there a good way to determine if a proxy strips out these headers before leaving our company?
Forum: BES Admin Corner 11-20-2008, 03:00 PM
Replies: 3
Views: 1,695
Posted By DanielJay
Rimpublic.Property security question

Are there any security risks involved in allowing the device PIN number to be listed in the http header of the BB browser?

Editing the rimpublic.property configuration file and...
Forum: BES Admin Corner 11-19-2008, 01:16 PM
Replies: 6
Views: 584
Posted By DanielJay
O yeah, I totally agree. On the way to talk to my...

O yeah, I totally agree. On the way to talk to my manager now. :)
Forum: BES Admin Corner 11-18-2008, 10:10 AM
Replies: 6
Views: 584
Posted By DanielJay
Nope, not any more I was a few years back. I just...

Nope, not any more I was a few years back. I just keep getting more things added to the list of things to do without adding any more hours in the day. Typical of every other company these days.
Forum: BES Admin Corner 11-17-2008, 06:35 PM
Replies: 6
Views: 584
Posted By DanielJay
We are currently doing the same. I work for a...

We are currently doing the same. I work for a small company with 2 IT people including myself for 200+ employees. We are starting to get a lot of BB's and wanted to save some time. :)
Forum: BES Admin Corner 11-17-2008, 08:46 AM
Replies: 6
Views: 584
Posted By DanielJay
IT Policy for themes

Is it possible to set an IT Policy to force a theme on a BB? We have just gotten a handful of 8330's and want to use the BB Dimension Today theme on all of them.
Forum: BES Admin Corner 11-17-2008, 06:50 AM
Replies: 2
Views: 2,565
Posted By DanielJay
Yes you can edit them. On your Home tab, the left...

Yes you can edit them. On your Home tab, the left hand column you will see Create IT Policy (It is under the Common section). If you click on that, click on the IT Policy you want to edit then click...
Forum: BES Admin Corner 09-22-2008, 12:04 PM
Replies: 8
Views: 1,062
Posted By DanielJay
Thanks that is what I needed to know.

Thanks that is what I needed to know.
Forum: BES Admin Corner 09-22-2008, 11:48 AM
Replies: 8
Views: 1,062
Posted By DanielJay
Multiple carriers on one BES

Is it possible to setup one BES server to handle multiple carriers? The company I work for currently has a few BB with one carrier that works best in one particular area. Now we are thinking about...
Forum: BES Admin Corner 09-18-2008, 07:53 AM
Replies: 5
Views: 732
Posted By DanielJay
Did you set the proper SendAs permissions if...

Did you set the proper SendAs permissions if running Exchange? See link below for information:
https://www.blackberry.com/blackberrytraining/web/SendAs/Source/video/sendAs.html
Forum: BES Admin Corner 09-17-2008, 03:44 PM
Replies: 12
Views: 4,940
Posted By DanielJay
This problem is solved. Below are the steps we...

This problem is solved. Below are the steps we took to fix my issue:
1. Stopped all BlackBerry services through the services.msc
2. Uninstalled Exchange Management tools
3. Uninstalled Microsoft...
Forum: BES Admin Corner 09-16-2008, 11:10 AM
Replies: 12
Views: 4,940
Posted By DanielJay
My boss is telling me that the sophos appliance...

My boss is telling me that the sophos appliance was installed before we were having issues.

I have not done anything with regenerating the encryption keys yet.

We have noticed that it around the...
Forum: BES Admin Corner 09-16-2008, 10:28 AM
Replies: 12
Views: 4,940
Posted By DanielJay
I have the BlackBerry Professional software and...

I have the BlackBerry Professional software and do not see SRP Status. On the left if I click Edit Server Properties I can see the SRP host and port but no status. I am not sure if this is different...
Forum: BES Admin Corner 09-16-2008, 09:07 AM
Replies: 12
Views: 4,940
Posted By DanielJay
How do you determine if SRP is connected? My...

How do you determine if SRP is connected?

My BESAdmin account is a member of the Domain Users only and it has an Exchange mailbox.

Since only selected groups of users in our company get BlackBerry...
Forum: BES Admin Corner 09-16-2008, 08:28 AM
Replies: 12
Views: 4,940
Posted By DanielJay
O yes, I forgot to mention that fadmin. I have...

O yes, I forgot to mention that fadmin. I have stopped all of the BlackBerry services and then re-started them. I have also restarted the entire server.
Forum: BES Admin Corner 09-16-2008, 08:21 AM
Replies: 12
Views: 4,940
Posted By DanielJay
Not sending or receiving emails

I have recently been notified that all of my users on a BlackBerry Professional server are unable to send or receive email messages. I am able to send PIN messages from the BlackBerry Manager. We are...
Forum: General 8300 Series Discussion - Curve 08-13-2008, 07:19 AM
Replies: 8
Views: 4,404
Posted By DanielJay
Surprising enough I just got the device today....

Surprising enough I just got the device today. Apparently that user didn't mind seeing it stuck there for a month. :)

Pulling the battery while the phone was turned on seemed to clear the message....
Forum: General 8300 Series Discussion - Curve 07-09-2008, 01:08 PM
Replies: 8
Views: 4,404
Posted By DanielJay
When I get in contact with the users of the...

When I get in contact with the users of the phones with issues I will have them try that.
Forum: General 8300 Series Discussion - Curve 07-09-2008, 12:31 PM
Replies: 8
Views: 4,404
Posted By DanielJay
SMS won't delete?? Wipe required??

I have a few users that have some SMS's sent to them via our carrier that will not delete. They are running 8310 models and when you pull up the menu and select delete the message is still there. Our...
Forum: BES Admin Corner 06-10-2008, 08:06 AM
Replies: 4
Views: 4,292
Posted By DanielJay
Well I still was unable to figure things out. I...

Well I still was unable to figure things out. I uninstalled everything and started over with the setup instructions and everything works now. Thank goodness for only having 5 users at this point.
Forum: BES Admin Corner 06-06-2008, 02:20 PM
Replies: 4
Views: 4,292
Posted By DanielJay
That is good to know about the above information....

That is good to know about the above information. The server we have the BB Manager installed on has been rebooted several times since we had issues with our Exchange and Active Directory servers.

I...
Forum: BES Admin Corner 06-06-2008, 07:29 AM
Replies: 4
Views: 4,292
Posted By DanielJay
BES not pushing out emails

We have had our BES server up for about 1 month and everything was working fine. The power went out on the machine running BES and now it does not seem to be pushing emails out to the devices. The...
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