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Forum: BES Admin Corner 08-07-2009, 05:14 AM
Replies: 11
Views: 2,652
Posted By stuwhite
Right, with you now. Sorry I don't know of a way...

Right, with you now. Sorry I don't know of a way and I think the logfile probably has the only copy of the messages.

I guess you could use the findstr command to count the number of lines in the...
Forum: BES Admin Corner 08-07-2009, 04:32 AM
Replies: 11
Views: 2,652
Posted By stuwhite
I'm confused here, especially as you didn't...

I'm confused here, especially as you didn't answer others' questions earlier so we know exactly what you want to know. You said you want see "how much MB traffic generate one user per month" so do...
Forum: BES Admin Corner 08-07-2009, 03:10 AM
Replies: 11
Views: 2,652
Posted By stuwhite
Your carrier can and should be able to provide...

Your carrier can and should be able to provide this info. It may depend on your area and tarrif but we get full reports each month with a breakdown of usage and cost. You sometimes need to pay for...
Forum: BES Admin Corner 06-18-2009, 09:40 AM
Replies: 13
Views: 1,089
Posted By stuwhite
LOL but I couldn't update it so I just drove over...

LOL but I couldn't update it so I just drove over it instead. Not really, just gave it to one of the minions 8-).
Forum: BES Admin Corner 06-18-2009, 08:57 AM
Replies: 13
Views: 1,089
Posted By stuwhite
LOL, if I thought drugs would have any effect on...

LOL, if I thought drugs would have any effect on VF I would try. They are all pretty zombed-out as it is 8-). At the time we had them doing stuff for us and the first thing they do is check that...
Forum: BES Admin Corner 06-18-2009, 08:52 AM
Replies: 13
Views: 1,089
Posted By stuwhite
Coz it was being used for a doing stuff with the...

Coz it was being used for a doing stuff with the carrier, and when they spotted non-standard firmware on it they started to cry 8-)
Forum: BES Admin Corner 06-18-2009, 05:05 AM
Replies: 13
Views: 1,089
Posted By stuwhite
That was the problem. Vodafone were well behind...

That was the problem. Vodafone were well behind the releases and I while I can put anything on there usually, as the only Storm user I had to keep it carrier-compliant. I "upgraded" to a Bold, such...
Forum: BES Admin Corner 06-17-2009, 09:00 AM
Replies: 7
Views: 664
Posted By stuwhite
I don't either but it seems to work on the new...

I don't either but it seems to work on the new devices 8-). There might be something in the device logs (alt-lglg IIRC) but we have usually tried a spare BB by now to discover if it's a faulty...
Forum: BES Admin Corner 06-17-2009, 06:54 AM
Replies: 7
Views: 664
Posted By stuwhite
Ok so I would start to look at what might have...

Ok so I would start to look at what might have changed. Perms on the user's account, anything weird they are now doing in their client (what is your email setup btw?), and check that their PC mail...
Forum: BES Admin Corner 06-17-2009, 06:38 AM
Replies: 7
Views: 664
Posted By stuwhite
When you removed him from the BES after the Storm...

When you removed him from the BES after the Storm went, did you also remove mailbox info or just a straight db remove? My Storm did nasty things to my mailbox and I had to do a "full" remove form...
Forum: BES Admin Corner 06-17-2009, 06:16 AM
Replies: 6
Views: 1,408
Posted By stuwhite
On the MR question, the MR release notes always...

On the MR question, the MR release notes always say that all instances much be on the same MR, IIRC. So I would make sure every BES connecting to the same DB is at exactly the same version.
Forum: BES Admin Corner 06-16-2009, 04:37 AM
Replies: 22
Views: 3,214
Posted By stuwhite
hehe you are just teasing me now 8-). They are...

hehe you are just teasing me now 8-). They are only comfortable coz that's all they have been exposed to. I still think paper and pen is the future :razz:
Forum: BES Admin Corner 06-15-2009, 02:09 PM
Replies: 22
Views: 3,214
Posted By stuwhite
I wouldn't know but as most stereo manufacturers...

I wouldn't know but as most stereo manufacturers are already tied in with a car manufacturer (not sure what you mean about sony and pioneer, sony ships in some cars here), it may not be relevant as...
Forum: BES Admin Corner 06-15-2009, 01:48 PM
Replies: 22
Views: 3,214
Posted By stuwhite
I would love to, truly. I like to choose what I...

I would love to, truly. I like to choose what I use and have a new stereo in same day usually. And the point is that I can swap it out hassle-free, that's what the EU really has a problem...
Forum: BES Admin Corner 06-15-2009, 01:34 PM
Replies: 22
Views: 3,214
Posted By stuwhite
Your comparison is flawed. I can remove the...

Your comparison is flawed. I can remove the stereo from my new car in seconds, replace it with another and have no issues whatsoever. It will be hassle-free and not in any way change the car as it...
Forum: BES Admin Corner 06-15-2009, 12:26 PM
Replies: 22
Views: 3,214
Posted By stuwhite
"Problems" lol. We call them rights my friend...

"Problems" lol. We call them rights my friend 8-). Don't you like the idea of not being forced to have an app embedded into the OS when alternatives exist?
Forum: BES Admin Corner 06-14-2009, 05:52 AM
Replies: 22
Views: 3,214
Posted By stuwhite
OP you will usually find that when something...

OP you will usually find that when something "obvious" isn't available, it's because of some other limitation. In the EU it's not legal for an organisation to forcibly track the location of their...
Forum: BES Admin Corner 06-14-2009, 05:40 AM
Replies: 4
Views: 1,021
Posted By stuwhite
Yeah off the back of Target's post, OP why...

Yeah off the back of Target's post, OP why wouldn't you just build a new BES on the other site if moving the VM will take 10 hrs? Just create a new VM, install BES software then move the DB across. ...
Forum: BES Admin Corner 06-14-2009, 05:37 AM
Replies: 13
Views: 1,089
Posted By stuwhite
Is there a good Storm? Before I crushed my...

Is there a good Storm? Before I crushed my Storm, I couldn't work out why slow sync was taking all day and (separately I thought) my whole outlook experience seemed worse than normal. Turns out the...
Forum: BES Admin Corner 06-11-2009, 12:02 PM
Replies: 44
Views: 4,461
Posted By stuwhite
My post above...

My post above (http://www.blackberryforums.com/bes-admin-corner/170265-vulnerabilities-pdf-distiller-interim-security-update-2-a.html#post1393465) has the info you need on this one. IIRC it is MR5...
Forum: BES Admin Corner 06-09-2009, 09:27 AM
Replies: 10
Views: 2,079
Posted By stuwhite
We had to have a few guys in Sweden using it once...

We had to have a few guys in Sweden using it once <shudder>. Nothing but problems and they loved getting their BBs finally. I think RIM created it to show just how good actual BBs really are 8-).
Forum: BES Admin Corner 06-08-2009, 06:11 AM
Replies: 6
Views: 1,301
Posted By stuwhite
OMG, people still deliver to PST in this day and...

OMG, people still deliver to PST in this day and age!?!?! Nice find!

The BB may activate fine as the mail may be in the exchange inbox long enough for the BES to grab it. But yeah anything which...
Forum: BES Admin Corner 06-05-2009, 06:16 AM
Replies: 10
Views: 2,079
Posted By stuwhite
True but OP is talking about changing SRP IDs on...

True but OP is talking about changing SRP IDs on a single box. So no wipe required but on my setup changing SRP ID causes the previously-mentioned behaviour due to the security changes (I assume).
Forum: BES Admin Corner 06-04-2009, 04:53 AM
Replies: 6
Views: 788
Posted By stuwhite
BTW if my memory is correct and it's just the SP6...

BTW if my memory is correct and it's just the SP6 msi it wants, you can download that from RIM.
Forum: BES Admin Corner 06-04-2009, 04:46 AM
Replies: 6
Views: 788
Posted By stuwhite
Well if you were applying MR 5 onto an existing...

Well if you were applying MR 5 onto an existing 4.1.6, you had 4.1 SP6 at that point. So you need the 4.1 SP6 installer MSI.



Welcome to our world :-).
Forum: BES Admin Corner 06-04-2009, 04:38 AM
Replies: 2
Views: 696
Posted By stuwhite
LOL, too right. OP switch off HTML and ask them...

LOL, too right. OP switch off HTML and ask them which they preferred 8-)
Forum: BES Admin Corner 06-04-2009, 04:35 AM
Replies: 10
Views: 2,079
Posted By stuwhite
You do need to change the SRP key, that is what...

You do need to change the SRP key, that is what makes the current setup a trial. Changing to the SRP ID will get you off trial and onto live but currently-working users will be fine. The BES sends...
Forum: BES Admin Corner 06-04-2009, 04:30 AM
Replies: 6
Views: 788
Posted By stuwhite
Yeah the services are removed then re-installed. ...

Yeah the services are removed then re-installed. When things go wrong with an MR install this happens and a re-install fixes it.

Ok so you need to provide the installer with access to the files,...
Forum: BES Admin Corner 06-04-2009, 04:22 AM
Replies: 5
Views: 878
Posted By stuwhite
Yeah what DavidAdams says happens a lot when our...

Yeah what DavidAdams says happens a lot when our UK (Vodafone) users travel. when set to auto, in theory the phone should jump on to the network which is partnered to the home network if it can see...
Forum: BES Admin Corner 06-02-2009, 07:01 AM
Replies: 6
Views: 1,301
Posted By stuwhite
Yeah there is a list of them on here somewhere...

Yeah there is a list of them on here somewhere but domain admins plus the other few. Did you try the wipe/EA squence for this user with a rmove of the info form the email box as well? You say you...
Forum: BES Admin Corner 06-02-2009, 03:20 AM
Replies: 6
Views: 1,301
Posted By stuwhite
Is the user a member of any protected AD groups?

Is the user a member of any protected AD groups?
Forum: BES Admin Corner 05-28-2009, 07:46 AM
Replies: 44
Views: 4,461
Posted By stuwhite
Patched my two boxes this morning, no issues...

Patched my two boxes this morning, no issues since.
Forum: BES Admin Corner 05-27-2009, 09:28 AM
Replies: 15
Views: 1,172
Posted By stuwhite
LOL, they will be _well_ protected then 8-)

LOL, they will be _well_ protected then 8-)
Forum: BES Admin Corner 05-27-2009, 09:15 AM
Replies: 15
Views: 1,172
Posted By stuwhite
Yeah fair enough mate. It probably is worth...

Yeah fair enough mate. It probably is worth trying, OP, as you have nothing to lose.
Forum: BES Admin Corner 05-27-2009, 09:06 AM
Replies: 15
Views: 1,172
Posted By stuwhite
Couldn't agree more, it's our anti-spam system...

Couldn't agree more, it's our anti-spam system here but I can't see a small org with SBS who has bought antigen going that way.
Forum: BES Admin Corner 05-27-2009, 09:05 AM
Replies: 15
Views: 1,172
Posted By stuwhite
I thought of that but wasn't sure if it would...

I thought of that but wasn't sure if it would solve the issue in this case. My knowledge of SBS is miniscule though so it's all guesses from me 8-)
Forum: BES Admin Corner 05-27-2009, 09:04 AM
Replies: 15
Views: 1,172
Posted By stuwhite
Yeah Exchange does but can you move antigen so...

Yeah Exchange does but can you move antigen so it's on a separate box? If not you will need to look at the config options to get the mail delivered from your SMTP server to antigen first. The...
Forum: BES Admin Corner 05-27-2009, 08:46 AM
Replies: 15
Views: 1,172
Posted By stuwhite
Really you want your anti-spam system before your...

Really you want your anti-spam system before your Exchange server. That's what we have so email that hits Exchange (and therefore BES) has already been filtered. I don't know antigen but assuming...
Forum: BES Admin Corner 05-27-2009, 08:39 AM
Replies: 44
Views: 4,461
Posted By stuwhite
And so it continues - View Document...

And so it continues -

View Document (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB18327)

Jadey, switch that banned words filter off for 2 mins pls 8-)
Forum: BES Admin Corner 05-22-2009, 06:44 AM
Replies: 5
Views: 2,601
Posted By stuwhite
Hopefully the above docs helped you but a common...

Hopefully the above docs helped you but a common mistake with the newer wi-fi enabled phones (which fits your scenario) is that you try to activate before a good cellular connection is made to the...
Forum: BES Admin Corner 05-20-2009, 07:22 AM
Replies: 2
Views: 2,887
Posted By stuwhite
I would be asking Vodafone to check the account...

I would be asking Vodafone to check the account is set the same as the others and get a new SIM card. Voda can be funny about not supporting all features on a SIM card which isn't shiny and often a...
Forum: BES Admin Corner 05-19-2009, 06:34 AM
Replies: 3
Views: 1,440
Posted By stuwhite
I think this was the thread but there might be...

I think this was the thread but there might be others also -
http://www.blackberryforums.com/bes-admin-corner/178380-iphone-requests-more.html
Forum: BES Admin Corner 05-19-2009, 06:32 AM
Replies: 3
Views: 1,440
Posted By stuwhite
There's a good thread here somewhere we had...

There's a good thread here somewhere we had sometime last year (I think) about this stuff. It mentions a lot of the stuff you ask about. BB/BES is usually always a lot more expensive (if you...
Forum: BES Admin Corner 05-19-2009, 04:31 AM
Replies: 17
Views: 3,748
Posted By stuwhite
Yup and to add to that, you need to get a SIM...

Yup and to add to that, you need to get a SIM card from a working BB and try that in the Storm.

If it works, the data plan on the other SIM isn't BES-enabled and you have a nice test result you can...
Forum: BES Admin Corner 05-15-2009, 08:35 AM
Replies: 2
Views: 1,229
Posted By stuwhite
Latest OS on the Storm does help a lot with...

Latest OS on the Storm does help a lot with battery life issues (as Penguin says). You may find that your carrier doesn't support the latest OS though, so you need to decide, as I did, if you are...
Forum: BES Admin Corner 05-15-2009, 08:25 AM
Replies: 3
Views: 1,854
Posted By stuwhite
All users or one user?

All users or one user?
Forum: BlackBerry World 2012 05-15-2009, 07:41 AM
Replies: 132
Views: 18,390
Posted By stuwhite
Darth, dude, seriously 8-). Mind you at least...

Darth, dude, seriously 8-). Mind you at least you didn't book it while you were still at the WES this time :->.
Forum: BES Admin Corner 05-14-2009, 11:17 AM
Replies: 14
Views: 848
Posted By stuwhite
Shame on you Target! That's even worse than me...

Shame on you Target! That's even worse than me running on RTM for ages and ages :oops:.
Forum: BES Admin Corner 05-14-2009, 11:13 AM
Replies: 14
Views: 848
Posted By stuwhite
Yeah I have got around 200 users on each BES and...

Yeah I have got around 200 users on each BES and both run SQL Server Express fine. Just make sure you get the latest SP if you install it (SP3 right now).
Forum: BES Admin Corner 05-14-2009, 11:06 AM
Replies: 25
Views: 2,754
Posted By stuwhite
LOL, but get on with some "real work" dude...

LOL, but get on with some "real work" dude 8-).
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