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Forum: BES Admin Corner 06-08-2011, 09:59 AM
Replies: 2
Views: 1,296
Posted By rpfeffer
Customizing BES 5 admin console?

Is there no way to customize the columns in the BES 5 admin console? I specifically want to add in the phone number for devices.
Forum: BES Admin Corner 11-08-2010, 04:04 PM
Replies: 12
Views: 1,655
Posted By rpfeffer
it's telling me that besadmin doesn't have send...

it's telling me that besadmin doesn't have send as permissions for any users still on 2003. I've gone on and verified that send as is checked for these users, yet IEMStest.exe when run from the 5.0...
Forum: BES Admin Corner 11-08-2010, 01:45 PM
Replies: 12
Views: 1,655
Posted By rpfeffer
several times, and nothing of note.

several times, and nothing of note.
Forum: BES Admin Corner 11-08-2010, 12:00 PM
Replies: 19
Views: 4,547
Posted By rpfeffer
Update on our blackberry issue with not being...

Update on our blackberry issue with not being able to send from Exch2010 to 2003...

Apparently it was only one information store having the problem. Everything works fine except for one mailbox...
Forum: BES Admin Corner 11-08-2010, 11:55 AM
Replies: 12
Views: 1,655
Posted By rpfeffer
Update on our blackberry issue with not being...

Update on our blackberry issue with not being able to send from Exch2010 to 2003...

Apparently it was only one information store having the problem. Everything works fine except for one mailbox...
Forum: BES Admin Corner 11-05-2010, 02:58 PM
Replies: 9
Views: 3,749
Posted By rpfeffer
I can't find any info on whether or not it would...

I can't find any info on whether or not it would be safe for us to update the MAPI on our old BES and Exch2003 server to the latest to match the MAPI on the new 5.0.2 BES.

Any guidance on this?
Forum: BES Admin Corner 11-05-2010, 09:36 AM
Replies: 19
Views: 4,547
Posted By rpfeffer
This really makes absolutely no sense. RIM is...

This really makes absolutely no sense. RIM is saying it's a microsoft issue, but it isn't, because I can send between 2010 and 2003 with no problems in all directions when logged in to 2010 OWA. ...
Forum: BES Admin Corner 11-03-2010, 04:37 PM
Replies: 19
Views: 4,547
Posted By rpfeffer
we have an open case with t-support. Originally...

we have an open case with t-support. Originally they sent me a link to run the handheldcleanup tool....which didn't work. I'm about to call them back with more info.
Forum: BES Admin Corner 11-03-2010, 04:37 PM
Replies: 19
Views: 4,547
Posted By rpfeffer
Diagnostic information for...

Diagnostic information for administrators:
Generating server: 2003Exch.domain.com
myemail@domain.com
#< #5.2.1> #SMTP#

Original message headers:
Received: from CAS1.domain.com ([CAS1 IP Address]) by...
Forum: BES Admin Corner 11-03-2010, 04:25 PM
Replies: 19
Views: 4,547
Posted By rpfeffer
think I am getting somewhere now. I just ran...

think I am getting somewhere now.

I just ran IEMStest.exe on the BES 5.0.2 server. I ran it for our test user on Exchange 2010 and it completed successfully except "EWS Calendar find request"...
Forum: BES Admin Corner 11-03-2010, 03:18 PM
Replies: 19
Views: 4,547
Posted By rpfeffer
I'll look at that. So after tracking these...

I'll look at that.

So after tracking these messages that our 2003 server is bouncing back if sent from the a blackberry on exch2010 in ESM...I get...
Forum: BES Admin Corner 11-03-2010, 02:00 PM
Replies: 19
Views: 4,547
Posted By rpfeffer
Yes. I went through that process on friday but...

Yes. I went through that process on friday but am still having the problem referenced above.
Forum: BES Admin Corner 11-03-2010, 09:48 AM
Replies: 19
Views: 4,547
Posted By rpfeffer
We've followed the steps. Mailflow is working...

We've followed the steps. Mailflow is working between 2003 and 2010...except you can't send from a 2010 blackberry to 2003. I can send from that same account through OWA from 2010 to 2003 with no...
Forum: BES Admin Corner 11-02-2010, 04:30 PM
Replies: 12
Views: 1,655
Posted By rpfeffer
Should I just run the setsendaspermission.exe on...

Should I just run the setsendaspermission.exe on the 4.1.7 BES but reference the new service account to make sure it has the appropriate permissions for the old servers?
Forum: BES Admin Corner 11-02-2010, 04:20 PM
Replies: 19
Views: 4,547
Posted By rpfeffer
We actually created a new service account for the...

We actually created a new service account for the new server, but we're having some issues sending from a blackberry on exch2010 to 2003 mailboxes, even though I can send from that same account in...
Forum: BES Admin Corner 11-02-2010, 03:49 PM
Replies: 9
Views: 3,749
Posted By rpfeffer
yeah, by me lol :)

yeah, by me lol :)
Forum: BES Admin Corner 11-02-2010, 03:49 PM
Replies: 9
Views: 3,749
Posted By rpfeffer
we didn't update the MAPI/CDO files on the 2003...

we didn't update the MAPI/CDO files on the 2003 exchange server and old 4.1.x BES yet, and I'm wondering if that is why we are having problems. That said, I really don't want to update it on the old...
Forum: BES Admin Corner 11-02-2010, 01:14 PM
Replies: 12
Views: 1,655
Posted By rpfeffer
I can send from exch2010 to another exch2010...

I can send from exch2010 to another exch2010 account, so I assume I do. The problem is occuring when trying to send from an exch2010 blackberry to an exch2003 email account.

The new BES 5.0.2 is...
Forum: BES Admin Corner 11-02-2010, 11:36 AM
Replies: 12
Views: 1,655
Posted By rpfeffer
I setup a blackberry on an account we had...

I setup a blackberry on an account we had migrated to exchange 2010 already. I can send to the account/blackberry fine. However, I can't send from the exch2010 enabled blackberry to an exchange2003...
Forum: BES Admin Corner 11-01-2010, 01:58 PM
Replies: 15
Views: 2,046
Posted By rpfeffer
have you checked the compatibility matrix...

have you checked the compatibility matrix lately?

BlackBerry Enterprise Server (BES) Compatibility Matrix Updated with Info on Exchange 2010 SP1 | CIO - Blogs and Discussion...
Forum: BES Admin Corner 11-01-2010, 10:14 AM
Replies: 12
Views: 1,655
Posted By rpfeffer
CDO on the new BES is the latest, 6.5.8190.0 CDO...

CDO on the new BES is the latest, 6.5.8190.0

CDO on exchange 2003 server and the old BES is 6.5.7654.12

I have not run IEMSTest.exe on the moved user account. I moved it back, but I'll run it the...
Forum: BES Admin Corner 11-01-2010, 09:35 AM
Replies: 12
Views: 1,655
Posted By rpfeffer
no one?

no one?
Forum: BES Admin Corner 10-29-2010, 04:22 PM
Replies: 12
Views: 1,655
Posted By rpfeffer
Exch2003/BES 4.1.7 -> Exch2010/BES 5.0.2

So currently we are amidst moving from Exch2003/BES 4.1.7 -> Exch2010/BES 5.0.2. Both Exchange 2010 and BES 5.0.2 are up and running, but not really in use yet.

I just setup the new BES server and...
Forum: BES Admin Corner 10-27-2010, 04:01 PM
Replies: 15
Views: 2,046
Posted By rpfeffer
Apparently Exch2010 SP1 is now supported.

Apparently Exch2010 SP1 is now supported.
Forum: BES Admin Corner 10-20-2010, 01:44 PM
Replies: 9
Views: 3,579
Posted By rpfeffer
ok. We still can't use this command, not even if...

ok. We still can't use this command, not even if logged in as besadmin and running the command shell with elevated privileges.
Forum: BES Admin Corner 10-20-2010, 01:43 PM
Replies: 20
Views: 45,940
Posted By rpfeffer
So you run this command, and then the command to...

So you run this command, and then the command to set send as on a specific OU?
Forum: BES Admin Corner 10-20-2010, 10:50 AM
Replies: 9
Views: 3,579
Posted By rpfeffer
ok...did I read that right? You said BESadmin...

ok...did I read that right? You said BESadmin can't be a domain admin, then on the next line said it can be a domain admin.

I am confused. It's not a domain admin, but we were trying to run the...
Forum: BES Admin Corner 10-20-2010, 09:48 AM
Replies: 9
Views: 3,579
Posted By rpfeffer
that is exactly what we were doing. Should it...

that is exactly what we were doing. Should it not be a domain admin?
Forum: BES Admin Corner 10-19-2010, 04:38 PM
Replies: 7
Views: 2,371
Posted By rpfeffer
now if only I could get the send as permissions...

now if only I could get the send as permissions set on our new BESAdmin account!
Forum: BES Admin Corner 10-19-2010, 04:36 PM
Replies: 20
Views: 45,940
Posted By rpfeffer
I don't see how this assigns send as permissions...

I don't see how this assigns send as permissions to all users in a specific OU, since the DN you are using is just for the BESAdmin account...
Forum: BES Admin Corner 10-19-2010, 04:07 PM
Replies: 5
Views: 655
Posted By rpfeffer
Shouldn't it be installed with the account you...

Shouldn't it be installed with the account you want to use to run the services (ie. BESAdmin)?
Forum: BES Admin Corner 10-19-2010, 04:01 PM
Replies: 7
Views: 2,371
Posted By rpfeffer
Does BESX require a BESAdmin account of it's own,...

Does BESX require a BESAdmin account of it's own, or can the same one be used that the regular BES uses?
Forum: General 9600 Series Discussion - Tour 10-19-2010, 03:21 PM
Replies: 40
Views: 14,167
Posted By rpfeffer
figures. I just went back to .810 this...

figures. I just went back to .810 this morning.

*bangs head against the wall*

Anyone have a link for those of us without verizon numbers?
Forum: Beta You Than Me 10-19-2010, 03:20 PM
Replies: 115
Views: 12,138
Posted By rpfeffer
yesterday I had a lot of problems with the...

yesterday I had a lot of problems with the overall OS stability. It started randomly typing characters, resetting itself, and the track pad not working. I went back to 5.0.0.810 today and it seems...
Forum: BES Admin Corner 10-19-2010, 03:09 PM
Replies: 9
Views: 3,579
Posted By rpfeffer
Setting up the BESAdmin Account for a fresh 5.0.2 install

We are in the process of setting up a new install of BES 5.0.2 on a new VM that we will eventually transport our users to from the old 4.1.7 BES. We are getting some access denied permissions when...
Forum: Beta You Than Me 10-12-2010, 09:28 AM
Replies: 115
Views: 12,138
Posted By rpfeffer
I am also having problems with voicemail...

I am also having problems with voicemail notifications. Since the upgrade to this OS, my phone no longer notifies me of voicemails when I receive them. This is also occuring on several other...
Forum: Beta You Than Me 09-28-2010, 02:47 PM
Replies: 115
Views: 12,138
Posted By rpfeffer
Loaded it today. Pretty impressed so far. Will...

Loaded it today. Pretty impressed so far. Will post back after I use it more.
Forum: BES Admin Corner 09-23-2010, 03:31 PM
Replies: 15
Views: 2,046
Posted By rpfeffer
Change of plans since Ex2010 SP1 is not yet...

Change of plans since Ex2010 SP1 is not yet supported...

Well, kind of. We are just going to go ahead with the move to a new server and keep all of those mailboxes on the Ex2003 system until SP3 is...
Forum: General 9600 Series Discussion - Tour 09-17-2010, 10:30 AM
Replies: 40
Views: 14,167
Posted By rpfeffer
I think I'll stick with the latest VZW release.

I think I'll stick with the latest VZW release.
Forum: BES Admin Corner 09-16-2010, 01:19 PM
Replies: 15
Views: 2,046
Posted By rpfeffer
Oh...I haven't look in a while, but that's great...

Oh...I haven't look in a while, but that's great news. Thinking we are going to do a cutover upgrade to a new 2008 R2 virtual instance and then start moving user accounts over gradually.

I guess I...
Forum: BES Admin Corner 09-16-2010, 11:29 AM
Replies: 15
Views: 2,046
Posted By rpfeffer
We are looking to upgrade our bes from 4.1.7...

We are looking to upgrade our bes from 4.1.7 running on server 2003 standard to 5.0.2 running on server 2008 R2.....

I see server 2008 is supported, but it doesnt say anything about R2. Should we...
Forum: BES Admin Corner 09-02-2010, 05:02 PM
Replies: 1
Views: 768
Posted By rpfeffer
IT Policy for "network technology" mobile setting?

Does anyone know if there is an option in the BES IT policies to prevent users from choosing "GLOBAL" as a setting under mobile network options? That setting drains the battery and seems to do more...
Forum: BES Admin Corner 09-02-2010, 05:01 PM
Replies: 4
Views: 1,592
Posted By rpfeffer
Prevent "Global" network technology setting from BES?

Does anyone know if there is an option on the BES IT policies to prevent users from choosing "GLOBAL" as a setting? That setting drains the battery and seems to do more damage then good when...
Forum: General 9600 Series Discussion - Tour 08-18-2010, 12:39 PM
Replies: 4
Views: 2,248
Posted By rpfeffer
I want 6. I recently upgraded to the version...

I want 6. I recently upgraded to the version before this. Any improvements in this one?
Forum: General 9600 Series Discussion - Tour 07-09-2010, 10:41 AM
Replies: 19
Views: 8,357
Posted By rpfeffer
I'm aware of how to delete the vendor xml file. ...

I'm aware of how to delete the vendor xml file. I was having issues finding the download for the handheld OS. That link really doesn't take you to the handheld OS download.

BlackBerry® Software...
Forum: General 9600 Series Discussion - Tour 07-09-2010, 09:45 AM
Replies: 19
Views: 8,357
Posted By rpfeffer
can I download this without a VZW phone number?

can I download this without a VZW phone number?
Forum: General 9600 Series Discussion - Tour 07-09-2010, 09:39 AM
Replies: 19
Views: 8,357
Posted By rpfeffer
any other sprint users try this out? Considering...

any other sprint users try this out? Considering it, but am out of the office next week and don't want to put it on if it isn't decent.
Forum: General 9600 Series Discussion - Tour 07-09-2010, 09:28 AM
Replies: 0
Views: 688
Posted By rpfeffer
Bold 9650...join calls when one is on hold?

On my old 9700 there was an easy way to do this through the menu when you had someone on hold. Is there any way to do it on the 9650?

I miss my 9700 and at&t more and more as every day passes.
Forum: General 9600 Series Discussion - Tour 07-01-2010, 11:17 AM
Replies: 18
Views: 2,074
Posted By rpfeffer
wow..that works. Thanks!

wow..that works.

Thanks!
Forum: General 9600 Series Discussion - Tour 06-18-2010, 10:35 AM
Replies: 18
Views: 2,074
Posted By rpfeffer
message shows up on both blackberry and outlook. ...

message shows up on both blackberry and outlook. Attachment is only in outlook.
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