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Forum: General BlackBerry Discussion 05-02-2008, 12:49 PM
Replies: 24
Views: 3,568
Posted By jimbob44
This is reasonable. The difference here is that...

This is reasonable. The difference here is that he had arranged for his personal email to be POP'd to his BB account and that arrangement persisted after the email address was given to a new...
Forum: General BlackBerry Discussion 05-01-2008, 12:54 PM
Replies: 24
Views: 3,568
Posted By jimbob44
Well, I suggest the simple answer is yes. Surely...

Well, I suggest the simple answer is yes. Surely it is the responsibility of the carrier to ensure that mailbox settings are purged before allowing it to be reused. In this case, the former user of...
Forum: General BlackBerry Discussion 05-01-2008, 11:49 AM
Replies: 24
Views: 3,568
Posted By jimbob44
So in the case of my colleague, when he set...

So in the case of my colleague, when he set himself up on Rogers, his new email address was set up by them and directed to his new PIN. The old email address should have remained assigned to the old...
Forum: General BlackBerry Discussion 05-01-2008, 08:08 AM
Replies: 24
Views: 3,568
Posted By jimbob44
What does this issue have to do with the old...

What does this issue have to do with the old device or PIN's? I figured it all had to do with the way the carriers and RIM administer the email systems, usernames, etc.
Forum: General BlackBerry Discussion 05-01-2008, 08:06 AM
Replies: 24
Views: 3,568
Posted By jimbob44
Yesterday, he called the old carrier and...

Yesterday, he called the old carrier and "persuaded" the tech to go into the new user's profile and remove the reference to his personal email address. The tech did not want to do this and said he...
Forum: General BlackBerry Discussion 04-30-2008, 04:41 PM
Replies: 24
Views: 3,568
Posted By jimbob44
The problem here in Canada is that number...

The problem here in Canada is that number portability is new and all the carriers warn users not to inform the old carrier of any impending changes because you WILL loose your number if you cancel...
Forum: General BlackBerry Discussion 04-30-2008, 02:32 PM
Replies: 24
Views: 3,568
Posted By jimbob44
He still has the old Blackberry, powered off,...

He still has the old Blackberry, powered off, dead battery. Are you suggesting he could recharge it, power it up and use it to rectify the issue? How would he do this?
Forum: General BlackBerry Discussion 04-30-2008, 01:16 PM
Replies: 24
Views: 3,568
Posted By jimbob44
He can't do that any longer as he has no...

He can't do that any longer as he has no relationship with that carrier. The new user is now the "owner" of that BIS account.
Forum: General BlackBerry Discussion 04-30-2008, 09:16 AM
Replies: 24
Views: 3,568
Posted By jimbob44
He moved from one service provider, Bell (CDMA),...

He moved from one service provider, Bell (CDMA), to another, Rogers (GSM), by porting his telephone number from an old BB, 6750, which was junked and starting using a new device, 8700, which he...
Forum: General BlackBerry Discussion 04-29-2008, 04:23 PM
Replies: 24
Views: 3,568
Posted By jimbob44
Email problems after changing carrier

One of my colleagues is having an unusual Blackberry email related problem problem. He switched carriers last year using number portability. He did not notify the existing carrier that he was...
Forum: General Legacy Device Discussion 06-15-2007, 03:06 PM
Replies: 7
Views: 762
Posted By jimbob44
OK I see a number of references to that being the...

OK I see a number of references to that being the case. So even though I asked the CSR to confirm that everything was completed, in fact, I needed to requested a PIN/IMEI release as well. Oh well!
Forum: General Legacy Device Discussion 06-15-2007, 02:53 PM
Replies: 7
Views: 762
Posted By jimbob44
Got a SIM from Rogers and activated a Blackberry...

Got a SIM from Rogers and activated a Blackberry Voice and Data plan. Voice and SMS is fine but email is not working. So I called Rogers and they tell me that my PIN is locked to the Cingular...
Forum: General Legacy Device Discussion 06-14-2007, 03:04 PM
Replies: 7
Views: 762
Posted By jimbob44
Thinking along those lines, I called Rogers and...

Thinking along those lines, I called Rogers and explained that I wanted to set up my voice and data plan. The CSR told me that I would have to go to a Rogers store or kiosk and buy a SIM there for...
Forum: General Legacy Device Discussion 06-13-2007, 12:07 PM
Replies: 7
Views: 762
Posted By jimbob44
Unlock Code

After much delay and holding, a very helpful and patient CSR from Cingular gave me a 16 digit unlock code which now allows the 8700c to make voice calls using a Fido SIM so I guess I'm halfway there.
Forum: General Legacy Device Discussion 06-13-2007, 08:50 AM
Replies: 7
Views: 762
Posted By jimbob44
Moving 8700c to Rogers

I had a colleague in the US using a Cingular 8700c. When he left our company, we paid the Cingular penalty for early termination and now the device is sitting on my desk in Canada. It occured to me...
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