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Forum: BES Admin Corner 11-25-2009, 07:27 AM
Replies: 1
Views: 736
Posted By Aroc
Hello - If the wireless reconcile settings are...

Hello -

If the wireless reconcile settings are set correctly on both the handhend and the BES (wireless reconcile=ON, delete on both mailbox and handheld), then have the BES admin (if you are not...
Forum: BES Admin Corner 11-25-2009, 07:18 AM
Replies: 6
Views: 1,267
Posted By Aroc
You need the synchronization enabled on both...

You need the synchronization enabled on both sides. The BES has a "BlackBerry Synchronization Service" that needs to be with the BES Service Account credentials (with appropriate ACLs in place on...
Forum: BES Admin Corner 11-25-2009, 07:02 AM
Replies: 14
Views: 2,179
Posted By Aroc
IF memory serves me correct (and it may not as I...

IF memory serves me correct (and it may not as I am getting old) it used to be that BIS (formerly BWC) and BES were priced the same, at least in the U.S.

$45/mo for Domestic BIS/BES (maybe this was...
Forum: Linux Users Corner 10-20-2009, 06:31 PM
Replies: 40
Views: 22,966
Posted By Aroc
Fedora

Fedora
Forum: BES Admin Corner 10-20-2009, 01:34 PM
Replies: 3
Views: 1,002
Posted By Aroc
Hello - BES is licensed per server (that runs...

Hello -

BES is licensed per server (that runs the BES) and user CALs are per user. Also the annual maintenance is calculated per BES server and per User. This is no CPU licensing that I have seen....
Forum: BES Admin Corner 10-20-2009, 01:01 PM
Replies: 4
Views: 2,875
Posted By Aroc
double post /

double post /
Forum: BES Admin Corner 10-20-2009, 01:01 PM
Replies: 4
Views: 2,875
Posted By Aroc
If he's on 32-bit, then perhaps he has Windows...

If he's on 32-bit, then perhaps he has Windows Server 2003 Enterprise Edition as well?

We received similar errors on 6.5.6FP1 and 7.0.2 on two occasions.

-If messages were being routed at all,...
Forum: BES Admin Corner 10-20-2009, 07:53 AM
Replies: 1
Views: 581
Posted By Aroc
Hello - (This is from the frame of reference of...

Hello -

(This is from the frame of reference of BES)

I would first look though the event logs for your server O/S (Windows, Linux, or UNIX). also pull the battery on the handheld for >30 seconds....
Forum: BES Admin Corner 10-20-2009, 07:20 AM
Replies: 4
Views: 2,292
Posted By Aroc
Hello - In case anyone find this topic via...

Hello -

In case anyone find this topic via search, you can also change the SMTP mail address or alias after the fact (after activation) on IBM Lotus Domino as well.

(I was using Domino 7.0.3FP1...
Forum: BES Admin Corner 08-14-2009, 11:34 AM
Replies: 5
Views: 1,334
Posted By Aroc
WE also perform enterprise activations with the...

WE also perform enterprise activations with the "address book sync" set to "false". Then confirm that EA has finished (including message prepopulation) then go back into BES and set it to "true". I...
Forum: BES Admin Corner 08-14-2009, 11:26 AM
Replies: 3
Views: 1,431
Posted By Aroc
Is...

Is this:

http://www.blackberryforums.com/bes-admin-corner/165544-folder-rescan-time.html

what you want?
Forum: Linux Users Corner 07-23-2009, 08:32 AM
Replies: 39
Views: 10,913
Posted By Aroc
My Linux development machine runs Kubuntu mainly...

My Linux development machine runs Kubuntu mainly because I like Konsole and Konqueror. I've been watching gnome development ever since it was released in response to KDE. I personally don't see the...
Forum: BES Admin Corner 07-14-2009, 11:30 AM
Replies: 7
Views: 3,149
Posted By Aroc
It would be a nice if they made an app for that!

It would be a nice if they made an app for that!
Forum: BES Admin Corner 07-09-2009, 02:43 PM
Replies: 11
Views: 3,151
Posted By Aroc
Makes me want to avoid Domino 7.0.4 then! ;)

Makes me want to avoid Domino 7.0.4 then! ;)
Forum: BES Admin Corner 07-09-2009, 02:40 PM
Replies: 10
Views: 3,049
Posted By Aroc
I found some of my old notes from the case on...

I found some of my old notes from the case on 9/27/2009 that I opened with RIM on this issue. This is for BES 4.1.x for IBM Lotus Domino. I spoke with a technician named Lou.

1. Full Text Index...
Forum: BES Admin Corner 06-22-2009, 10:10 PM
Replies: 12
Views: 913
Posted By Aroc
There isn't anything you should really need to...

There isn't anything you should really need to do. Assuming the BES is at a recent build, and you have Windows Media Player 9 installed on the BES, you should be good there. On the handhelds you...
Forum: General 9000 Series Discussion - Bold 06-22-2009, 07:15 PM
Replies: 29
Views: 2,673
Posted By Aroc
The hosted BES solutions are fairly affordable...

The hosted BES solutions are fairly affordable for the prosumer class of user in this case. RIM used a have a product aimed for the power-user home market (the 'Unite' product) but it seems this...
Forum: BES Admin Corner 06-22-2009, 05:24 PM
Replies: 10
Views: 3,049
Posted By Aroc
Hello – A few things: Steve is correct. On...

Hello –

A few things:

Steve is correct. On the BES server, you need to run the maintenance tasks on all items in the BES\ sub folder of the Domino Server’s Data directory. On the Mail server,...
Forum: Rants and Raves Forum 06-22-2009, 04:59 PM
Replies: 53
Views: 4,787
Posted By Aroc
Maybe. Traditionally there are only three...

Maybe. Traditionally there are only three recognized sports. Bull Fighting, Mountain Climbing, and Auto racing. Without any threat of death, the activity shoud be classified merely as a game. ...
Forum: Rants and Raves Forum 06-22-2009, 04:51 PM
Replies: 53
Views: 4,787
Posted By Aroc
Hello - I disagree (even though your rant is...

Hello -

I disagree (even though your rant is valid). The RIM phones are more rugged that you give them credit for. I also disagree on price. I was under the impression that an unsubsidized...
Forum: General 9000 Series Discussion - Bold 06-22-2009, 04:30 PM
Replies: 2
Views: 1,307
Posted By Aroc
I get lots of unknown/private calls as well...

I get lots of unknown/private calls as well (since I have my personal phone forwarded to my work phone) and most of these are telemarketers or IT vendor surveys.

Sometimes I'll be somewhere (a...
Forum: General 9000 Series Discussion - Bold 06-22-2009, 04:17 PM
Replies: 29
Views: 2,673
Posted By Aroc
Not always. It depends on the user. ;) Our CFO...

Not always. It depends on the user. ;) Our CFO OK'ed our 20-user BES back in 2004 and he was our first and only user about about a month (I was the second user once I got work to buy a BlackBerry...
Forum: General 9000 Series Discussion - Bold 06-21-2009, 01:55 PM
Replies: 10
Views: 1,802
Posted By Aroc
Hello - Do you see the attachment (paperclip)...

Hello -

Do you see the attachment (paperclip) icon on just the blackberry? Or so you see the attachment (paperclip) icon in both the blackberry and Lotus Notes? Just replies from internal mail or...
Forum: BES Admin Corner 05-22-2009, 06:33 AM
Replies: 14
Views: 2,398
Posted By Aroc
How are you shutting down the BES task...

How are you shutting down the BES task (nBES.exe)? Are you issuing a "tell bes quit" command from the domino console window (or using the Domino Administrator client) or are you just killing the...
Forum: BES Admin Corner 05-16-2009, 11:03 AM
Replies: 9
Views: 1,343
Posted By Aroc
Stinsonddog has some PDF tips guide(s) for...

Stinsonddog has some PDF tips guide(s) for various handhelds. I forward these to users. We also have some internal IT document that is targeted for the end user for the most common tasks. We...
Forum: BES Admin Corner 05-15-2009, 09:28 PM
Replies: 15
Views: 830
Posted By Aroc
I got confirmation for rough budget numbers from...

I got confirmation for rough budget numbers from our RIM rep yesterday.

For "Advantage" / 40 users / 1yr / $1,750 USD
For "Standard" / 40 users / 1yr / $21,000 USD

The corp would probably want...
Forum: BES Admin Corner 05-12-2009, 11:25 AM
Replies: 34
Views: 6,008
Posted By Aroc
Unless you have a lot of hanhelds, TSupport (Tx1...

Unless you have a lot of hanhelds, TSupport (Tx1 or greater) often comes out to be less than a one time server upgrade.

$499/server + $19/handheld (Tx1)
versus
$999/server (one-time upgrade)

We're...
Forum: Hardware & Accessories 05-10-2009, 10:41 AM
Replies: 12
Views: 2,192
Posted By Aroc
I got the plain ones that are premounted in a...

I got the plain ones that are premounted in a keyboard tray for $1 more. Was painless to install in some worn-out ones at work. they work great!!
Forum: Buy Sell Trade 05-10-2009, 09:39 AM
Replies: 5
Views: 669
Posted By Aroc
Sold BOTH locally, please lock. Thanks!

Sold BOTH locally, please lock. Thanks!
Forum: Buy Sell Trade 05-10-2009, 09:38 AM
Replies: 4
Views: 550
Posted By Aroc
Sold locally, please lock. Thanks!

Sold locally, please lock. Thanks!
Forum: BES Admin Corner 05-09-2009, 08:05 AM
Replies: 6
Views: 4,961
Posted By Aroc
BES and Domino like to have plenty of memory...

BES and Domino like to have plenty of memory available to them. 4GiB is quite cheap, that would be my baseline today. Faster processors and more processors just make the BES and Domino slightly...
Forum: BES Admin Corner 05-08-2009, 10:53 AM
Replies: 11
Views: 3,151
Posted By Aroc
Interesting link noname. ... Sometimes we would...

Interesting link noname. ...

Sometimes we would have this same problem from time to time, and the usual BES cleaning (wipe handheld, delete BES user, delete state database) wouldn't work. At that...
Forum: Buy Sell Trade 05-08-2009, 07:17 AM
Replies: 5
Views: 669
Posted By Aroc
PM sent to Picolo.

PM sent to Picolo.
Forum: Buy Sell Trade 05-07-2009, 05:27 AM
Replies: 5
Views: 669
Posted By Aroc
http://farm4.static.flickr.com/3596/3503876563_8d4...

http://farm4.static.flickr.com/3596/3503876563_8d436d3b59_b.jpg

http://farm4.static.flickr.com/3571/3504689674_b20ecdb0ae_b.jpg

http://farm4.static.flickr.com/3358/3503876329_398832d99a_b.jpg
Forum: Buy Sell Trade 05-07-2009, 05:26 AM
Replies: 5
Views: 669
Posted By Aroc
WTS: AT&T BlackBerry Curve 8300c, MS Office 2k3 Retail

Details
Item : AT&T BlackBerry Curve 8300c
Price : $75/ shipped, CONUS
Currency : USD
Condition : 9/10
Includes : Box, manual, power charger, pouch, USB cable, wired headset, battery, 8300c

Selling...
Forum: BES Admin Corner 05-06-2009, 08:51 PM
Replies: 18
Views: 1,991
Posted By Aroc
I know when we did our 2.2.6 --> 4.1.3 upgrade,...

I know when we did our 2.2.6 --> 4.1.3 upgrade, the handhelds reactivated, but they all did that automatically on their own (some took 10 minutes, others took upwards of 2 hours). The users didn't...
Forum: Buy Sell Trade 05-06-2009, 01:07 PM
Replies: 4
Views: 550
Posted By Aroc
Device is no longer for sale. I've decided to...

Device is no longer for sale. I've decided to keep it instead. Thanks for everyone's interest.

MODS: you may lock this, if you would like.

Thanks!
Aaron
Forum: BES Admin Corner 05-06-2009, 06:33 AM
Replies: 19
Views: 14,266
Posted By Aroc
We're not using Domino Web Access so I haven't...

We're not using Domino Web Access so I haven't uncovered this issue.

On a side note, currently the Desktop SYNC service book is out main source of grief at the moment (intermittently after about...
Forum: BES Admin Corner 05-06-2009, 06:27 AM
Replies: 15
Views: 830
Posted By Aroc
We need 24x7 phone access for emergencies...

We need 24x7 phone access for emergencies (waiting a day for non-critical issues isn't a show-stopper), 3 named callers, and software upgrades. We re-upped out Tx2 Support in Feb 2009. From the...
Forum: BES Admin Corner 05-05-2009, 08:23 PM
Replies: 8
Views: 1,207
Posted By Aroc
If wireless synchronization is enabled by the BES...

If wireless synchronization is enabled by the BES (at least for domino, if you point the Adress Book sync to a particular server and address book on the server) the service book on the handheld is...
Forum: BES Admin Corner 05-05-2009, 07:47 PM
Replies: 18
Views: 3,277
Posted By Aroc
(I'm just thinking out loud) but it would be...

(I'm just thinking out loud) but it would be interesting if one could assign a button to the security wipe function! Sadly it would take much longer that 2-3 seconds to assign a convenience key...
Forum: General 9000 Series Discussion - Bold 05-05-2009, 12:19 PM
Replies: 12
Views: 8,264
Posted By Aroc
What I don't like about the alt-shift-del is most...

What I don't like about the alt-shift-del is most of the time one has to do it twice get the full reboot. I've seen some OTAFM reconciles from the server to than handheld (read/unread, deletes) stop...
Forum: BES Admin Corner 05-05-2009, 11:46 AM
Replies: 7
Views: 1,249
Posted By Aroc
I recently did a 4.1.4 MR-2 to 4.1.6 MR-4 upgrade...

I recently did a 4.1.4 MR-2 to 4.1.6 MR-4 upgrade (then to MR-5, when it was released). We're a IBM Lotus Domino environment so we're not apples to apples. There were a number of fixes around about...
Forum: Buy Sell Trade 05-05-2009, 10:23 AM
Replies: 4
Views: 550
Posted By Aroc
http://farm4.static.flickr.com/3405/3503876533_024...

http://farm4.static.flickr.com/3405/3503876533_024c9cac51_b.jpg
Forum: Buy Sell Trade 05-05-2009, 10:19 AM
Replies: 4
Views: 550
Posted By Aroc
Edit: Added pictures. About 1 and 3/4 years old. ...

Edit: Added pictures. About 1 and 3/4 years old. Locked ot AT&T. I haven't used it for while now. Cosmetically it is excellent. I don't abuse my stuff.

front: 8300-front on Flickr - Photo...
Forum: Buy Sell Trade 05-05-2009, 06:37 AM
Replies: 4
Views: 550
Posted By Aroc
WTS: AT&T Curve 8300c

Details
Item : AT&T BlackBerry Curve 8300c
Price : $100 /shipped
Currency : USD
Condition : 9/10
Includes : Box, manual, power charger, pouch, USB cable, wired headset, battery, 8300c

Selling...
Forum: General 9000 Series Discussion - Bold 05-01-2009, 12:09 PM
Replies: 12
Views: 8,264
Posted By Aroc
The main difference with a battery pull is you...

The main difference with a battery pull is you can remove power for a longer arbitrary period (say 30 seconds or more). No momentary warm reboot can replicate that. This works across various...
Forum: BES Admin Corner 05-01-2009, 06:16 AM
Replies: 4
Views: 976
Posted By Aroc
Get the full installer for 4.1.6 (user the trial...

Get the full installer for 4.1.6 (user the trial version if you have to, they are the same installation files, just use your clients actual SRP key instead of the trial one when you do the...
Forum: BES Admin Corner 04-27-2009, 10:37 PM
Replies: 13
Views: 3,408
Posted By Aroc
Good to know.

Good to know.
Forum: BES Admin Corner 04-27-2009, 10:20 PM
Replies: 6
Views: 2,334
Posted By Aroc
Hello - I haven't tried the R8 mail templates...

Hello -

I haven't tried the R8 mail templates as of yet, that's why I asked. The majority of our users are still on the 6.5.6 template. In speaking with both RIM and IBM over the past few years,...
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