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Search took 0.04 seconds. Search: Posts Made By: kjarrodc
Forum: BES Admin Corner 02-07-2011, 09:33 AM
Replies: 20
Views: 14,945
Posted By kjarrodc
Re: Email Delays after moving users to Exchange 2010

Are you all also having problems with Outlook 2003?


Another similar thread:
http://www.blackberryforums.com/bes-admin-corner/232469-message-delays-bes-5-0-2-a-3.html

For what it's worth,...
Forum: BES Admin Corner 02-01-2011, 09:14 PM
Replies: 64
Views: 45,484
Posted By kjarrodc
Re: Message delays on BES 5.0.2

Can you all confirm whether you're seeing similar issues with Outlook 2003?

In Outlook 2003, e-mail messages take a long time to send and receive when you use an Exchange 2010 mailbox...
Forum: BES Admin Corner 01-30-2011, 02:03 AM
Replies: 11
Views: 11,839
Posted By kjarrodc
Re: SSO (single Sign On) BES 5 SP2 - Authentication to Intranets

Hi Pikey.

Yes - we've got it working to a certain extent in our environment.

It's definitely not an out-of-the box configuration and the instructions provided by RIM aren't very helpful. ...
Forum: BES Admin Corner 01-30-2011, 01:34 AM
Replies: 64
Views: 45,484
Posted By kjarrodc
Re: Message delays on BES 5.0.2

KB17325-Issues with the BlackBerry Enterprise Server in a Windows Server 2008 based Microsoft Active Directory environment...
Forum: BES Admin Corner 06-23-2010, 10:48 PM
Replies: 26
Views: 12,028
Posted By kjarrodc
+2 I can attest to having this problem as...

+2

I can attest to having this problem as well.
Forum: BES Admin Corner 05-21-2010, 11:52 PM
Replies: 14
Views: 9,061
Posted By kjarrodc
Nice blog bbexpert. I'll be visiting again. And...

Nice blog bbexpert. I'll be visiting again. And thanks for the timeout tip. How did you find this?
Forum: BES Admin Corner 05-18-2010, 11:27 PM
Replies: 2
Views: 2,496
Posted By kjarrodc
I'm assuming you're using BES >4.0. BES 5.0...

I'm assuming you're using BES >4.0. BES 5.0 authentication is a bit different ...

When you setup the BesUserAdminServer.exe piece, you specify the password that the client and server piece use to...
Forum: BES Admin Corner 05-18-2010, 11:11 PM
Replies: 14
Views: 9,061
Posted By kjarrodc
The answer I've received from RIM support is that...

The answer I've received from RIM support is that it isn't possible.
Forum: BES Admin Corner 05-17-2010, 09:54 PM
Replies: 3
Views: 4,351
Posted By kjarrodc
I've been experiencing this a lot lately. ...

I've been experiencing this a lot lately. Generally, messaging agents would fail to heartbeat, the controller would restart them and then the error 5305 would be generated. Upgrading to the latest...
Forum: BES Admin Corner 04-11-2010, 11:33 PM
Replies: 27
Views: 12,289
Posted By kjarrodc
fyi - as of april 8th, bes 5.0.1 on 2008 r2 64bit...

fyi - as of april 8th, bes 5.0.1 on 2008 r2 64bit is supported on the compatibility list.
Forum: BES Admin Corner 02-23-2010, 11:53 PM
Replies: 3
Views: 1,760
Posted By kjarrodc
Curious - are you all using server 2008? I am...

Curious - are you all using server 2008? I am and don't have the counters. According to the release notes for 5.0.1 they're unavailable and there's a SDR in the works.
Forum: Developer Forum 02-04-2010, 06:45 PM
Replies: 9
Views: 35,377
Posted By kjarrodc
If you specify the following regex pattern as the...

If you specify the following regex pattern as the URL, and specify this to be trusted, this should allow all websites.

.*://.*(:\d*)?(/.*)*(\?.*)?
Forum: BES Admin Corner 01-28-2010, 09:39 PM
Replies: 27
Views: 12,289
Posted By kjarrodc
I ended up taking my chances and installed 5.0.1...

I ended up taking my chances and installed 5.0.1 on 2008 r2 64 bit - six servers in a 3 pair HA configuration. Everything has been working great. I'm waiting for the compatibility matrix to go...
Forum: BES Admin Corner 12-09-2009, 06:40 PM
Replies: 10
Views: 1,869
Posted By kjarrodc
I've got a test server on it - build 70 - with 6...

I've got a test server on it - build 70 - with 6 users. Everything looks good so far.
Forum: BES Admin Corner 12-08-2009, 10:11 PM
Replies: 13
Views: 2,767
Posted By kjarrodc
So - a mix of both - Some companies allow and...

So - a mix of both - Some companies allow and some do not allow 3rd party apps.

What's the business reason behind not allowing or allowing apps? What determines an approved app versus a...
Forum: BES Admin Corner 12-06-2009, 02:43 PM
Replies: 13
Views: 2,767
Posted By kjarrodc
Your companies stance on 3rd Party Applications

Out IT policies are setup such that no 3rd party applications can be installed. Additionally, no required, optional or disallowed software configurations have been setup. When a 3rd party app is...
Forum: BES Admin Corner 12-05-2009, 12:02 PM
Replies: 1
Views: 1,650
Posted By kjarrodc
BES 5.0 Software and Device Configs

I've been able to successfully deploy applications and OS updates with BES 5.0. It's software configurations that include device OS', required, optional, disallowed applications and dispositions for...
Forum: BES Admin Corner 12-05-2009, 11:44 AM
Replies: 6
Views: 1,216
Posted By kjarrodc
2 servers with 2 sql instances is good from a HA...

2 servers with 2 sql instances is good from a HA point of view but may not be best for performance. SQL will eat up as much ram as you throw at it. I'm a fan of dedicated SQL servers and it's how...
Forum: BES Admin Corner 12-05-2009, 11:39 AM
Replies: 47
Views: 14,773
Posted By kjarrodc
I've got it running on 3 servers including the...

I've got it running on 3 servers including the patch for the recent pdf vulnerability. No problems here.
Forum: BES Admin Corner 12-04-2009, 08:39 AM
Replies: 27
Views: 12,289
Posted By kjarrodc
Thanks Brendan - and just to confirm, you're...

Thanks Brendan - and just to confirm, you're using the R2 version?
Forum: BES Admin Corner 12-03-2009, 11:54 PM
Replies: 4
Views: 2,783
Posted By kjarrodc
I called RIM on this exact issue. We had a...

I called RIM on this exact issue. We had a pretty good tiered support model with 4.1 built with AD groups but we're having to recreate it within the BAS. The support person I spoke with was...
Forum: BES Admin Corner 12-03-2009, 11:28 PM
Replies: 27
Views: 12,289
Posted By kjarrodc
BESx 5.0.1, Windows Server 2008 R2 64 bit

Has anyone had luck with this configuration? I understand it's pending compatibility on the compatibility matrix but am curious if anyone has been successful with it.
Forum: BES Admin Corner 12-01-2009, 08:07 PM
Replies: 27
Views: 4,205
Posted By kjarrodc
No sir - The DB and all related BES services are...

No sir - The DB and all related BES services are on the same machine.
Forum: BES Admin Corner 12-01-2009, 05:14 PM
Replies: 27
Views: 4,205
Posted By kjarrodc
For what it's worth: I've got a fresh install...

For what it's worth: I've got a fresh install of 5.0 sp1 running. I've migrated users over to the environment from bes 4.1.6 using the transporter. No contacts have been lost in the process.
Forum: BES Admin Corner 11-30-2009, 08:16 AM
Replies: 27
Views: 4,205
Posted By kjarrodc
It's out as of this morning.

It's out as of this morning.
Forum: BES Admin Corner 11-16-2009, 11:05 PM
Replies: 27
Views: 4,205
Posted By kjarrodc
Well - look at that. Docs for exchange just...

Well - look at that. Docs for exchange just popped up too...

BlackBerry Enterprise Server for Microsoft Exchange - Manuals and Guides...
Forum: BES Admin Corner 11-16-2009, 10:56 PM
Replies: 27
Views: 4,205
Posted By kjarrodc
Bes 5.0.1

Check it out - They must have just released the docs for Lotus Domino.

http://docs.blackberry.com/en/admin/subcategories/?userType=2&category=BlackBerry+Enterprise+Server+for+IBM+Lotus+Domino
...
Forum: BES Admin Corner 11-16-2009, 06:24 PM
Replies: 3
Views: 1,029
Posted By kjarrodc
I just had the opportunity to test this. It...

I just had the opportunity to test this. It works as stated in the previous post.
Forum: BES Admin Corner 11-15-2009, 01:56 PM
Replies: 3
Views: 1,029
Posted By kjarrodc
The way it was explained to me is that it has to...

The way it was explained to me is that it has to do with the codecs installed on windows server 2008. Unfortunately, I don't have details beyond that.

If you 'open and preview' the attachment,...
Forum: BES Admin Corner 11-14-2009, 10:26 PM
Replies: 11
Views: 3,067
Posted By kjarrodc
Anytime we've seen this, it's because the...

Anytime we've seen this, it's because the particular version installed isn't compatible with the OS you've installed it on.
Forum: BES Admin Corner 11-05-2009, 01:15 AM
Replies: 3
Views: 2,332
Posted By kjarrodc
5.0 HA architecture

I'm currently working on designing our BES 5.0 infrastructure. The plan is to upgrade to new BES hardware, setup a new database, and utilize the transporter tool to migrate the users. We're on...
Forum: General 9500 Series Discussion - Storm 01-30-2009, 07:51 PM
Replies: 17
Views: 2,927
Posted By kjarrodc
JUST got mine - whoot. Thanks for the freebies...

JUST got mine - whoot. Thanks for the freebies RIM.
Forum: General 9500 Series Discussion - Storm 01-27-2009, 11:13 PM
Replies: 17
Views: 2,927
Posted By kjarrodc
Bam! Just got the email it shipped as well.

Bam! Just got the email it shipped as well.
Forum: BES Admin Corner 01-27-2009, 01:13 AM
Replies: 4
Views: 1,996
Posted By kjarrodc
I'm running it in our environment. It works. ...

I'm running it in our environment. It works. It's not officially supported by RIM, but I've had their support folks tell me it works without problems as well. We'd failed over our cluster several...
Forum: General 9500 Series Discussion - Storm 01-23-2009, 04:34 PM
Replies: 17
Views: 2,927
Posted By kjarrodc
...............aaaaaaaand, it's still not here...

...............aaaaaaaand, it's still not here yet. Maybe we'll get lucky and it'll be at our doorstep next week.
Forum: BES Admin Corner 01-22-2009, 12:23 AM
Replies: 6
Views: 3,490
Posted By kjarrodc
FWIW, I did the same as well without incident.

FWIW, I did the same as well without incident.
Forum: BES Admin Corner 01-22-2009, 12:19 AM
Replies: 6
Views: 1,407
Posted By kjarrodc
I've got a very similar configuration - 1.5gb ram...

I've got a very similar configuration - 1.5gb ram VM server. I've had nearly 1300 users on it, but I don't think I'll be doing that again without allocating more ram/cpu to the system. Needless to...
Forum: General 9500 Series Discussion - Storm 12-20-2008, 12:53 PM
Replies: 17
Views: 2,927
Posted By kjarrodc
And, just received the following: ...

And, just received the following:



Hello,



I wanted to take this opportunity to thank you again for your support and attendance at the BlackBerry Developer Conference this year. It is...
Forum: General 9500 Series Discussion - Storm 12-12-2008, 05:21 PM
Replies: 17
Views: 2,927
Posted By kjarrodc
Sigh...Just received the following: Hi...

Sigh...Just received the following:


Hi there,

We have been getting quite a few questions in our inbox about the status of your BlackBerry Storm from the giveaway at the BlackBerry Developer...
Forum: BES Admin Corner 12-10-2008, 10:40 PM
Replies: 14
Views: 14,548
Posted By kjarrodc
For what it's worth, I'm able to push OS updates...

For what it's worth, I'm able to push OS updates to devices. The requirements as I understand them is BES 4.1.5 + and device OS 4.5 +. Mind you, this JUST started working yesterday.

I...
Forum: BES Admin Corner 12-04-2008, 11:06 PM
Replies: 5
Views: 2,163
Posted By kjarrodc
I had this problem once - you might simply try...

I had this problem once - you might simply try and reinstall BES. It fixed mine (surprisingly).
Forum: BES Admin Corner 12-03-2008, 11:08 PM
Replies: 8
Views: 1,761
Posted By kjarrodc
You could script/program a nightly job using the...

You could script/program a nightly job using the BlackBerry resource kit...
Forum: Developer Forum 12-03-2008, 05:48 PM
Replies: 6
Views: 2,670
Posted By kjarrodc
Sounds like you need to configure the IIS mime...

Sounds like you need to configure the IIS mime types. Information here:

Deploying JAR/JAD file with IIS ? [Archive] - Developer Discussion Boards...
Forum: BES Admin Corner 11-28-2008, 07:52 PM
Replies: 4
Views: 1,263
Posted By kjarrodc
We see the same thing in our environment. ...

We see the same thing in our environment. However, I don't think the problem lies within RIM's court. You can reproduce the same problem by logging into the OCS client on two different desktop...
Forum: General 9500 Series Discussion - Storm 11-26-2008, 12:37 PM
Replies: 17
Views: 2,927
Posted By kjarrodc
Thanks for checking in with them - I was thinking...

Thanks for checking in with them - I was thinking about emailing them too.

It wouldn't surprise me if they have an outlook rule to handle these inquires - hence the quick response ;)


...Still...
Forum: BES Admin Corner 11-25-2008, 11:22 PM
Replies: 9
Views: 1,227
Posted By kjarrodc
Maybe an obvious suggestion? Have you tried...

Maybe an obvious suggestion?

Have you tried configuring the BB to hide sent items?

Messages > options > General Options > Hide Sent Messages - set to yes.
Forum: BES Admin Corner 11-25-2008, 11:19 PM
Replies: 3
Views: 1,716
Posted By kjarrodc
The knife edge cutover is definitely an option,...

The knife edge cutover is definitely an option, but I'm not a fan of because you can't rename the instance of the BES. I'm not referring to the hostname here. So if you have the hostname BES01 and...
Forum: BES Admin Corner 11-25-2008, 11:10 PM
Replies: 7
Views: 1,760
Posted By kjarrodc
I have two articles that may help. What is...

I have two articles that may help.

What is the enterprise activation process (http://www.blackberry.com/btsc/articles/318/KB13850_f.SAL_Public.html)

Identifying and troubleshooting enterprise...
Forum: BES Admin Corner 11-24-2008, 11:24 PM
Replies: 6
Views: 3,060
Posted By kjarrodc
Thanks again for your comments Jadey. I...

Thanks again for your comments Jadey.

I agree - it is possible that performing an EA would get the user up and running with the new policy. However, I was unable to test your suggestion - I...
Forum: BES Admin Corner 11-22-2008, 02:36 PM
Replies: 6
Views: 3,060
Posted By kjarrodc
Great suggestion! @Jadey I tried your...

Great suggestion!

@Jadey

I tried your suggestion first. I set the user account to the default policy, pointed the BES02 environment at BES01's database, and re-added the user. Like we saw...
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