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Forum: BES Admin Corner 09-29-2010, 05:58 AM
Replies: 6
Views: 1,093
Posted By Brendan42
Lightbulb BES - Finding old unused accounts

I'm being asked to find old,unused accounts on our BES 5.0.1 environment (on Exchange) in order to ensure licenses are used efficiently. Assuming I don't always get told when someone leaves the...
Forum: BES Admin Corner 09-12-2010, 02:14 PM
Replies: 7
Views: 1,148
Posted By Brendan42
Using native BES HA in VMWare environment. Heres...

Using native BES HA in VMWare environment. Heres another question...What about backing up the BES. Snapshot or something else? SQL is taken care of, just wondering about BES itself which sits on it's...
Forum: BES Admin Corner 09-12-2010, 02:07 PM
Replies: 5
Views: 2,482
Posted By Brendan42
Also worth confirming that the Encryption...

Also worth confirming that the Encryption algorithms on both domains are the same, ie. AES or AES+3DES or 3DES.
Forum: BES Admin Corner 08-10-2010, 03:12 PM
Replies: 5
Views: 1,004
Posted By Brendan42
My failover takes just the right amount of time....

My failover takes just the right amount of time. The point at which I start thinking "I've broken it now, it's not failing over. DAMNIT!". Our BES has failed over a few times (external influences)...
Forum: BES Admin Corner 08-10-2010, 03:09 PM
Replies: 6
Views: 1,251
Posted By Brendan42
I've set the BMS to send me an e-mail once it...

I've set the BMS to send me an e-mail once it get's below 10, will suffice for now...
Forum: BES Admin Corner 08-10-2010, 03:08 PM
Replies: 6
Views: 1,251
Posted By Brendan42
Have now logged it with BESC to advise. CanuckBB,...

Have now logged it with BESC to advise. CanuckBB, I ran that argument past the powers-that-be (except for T-mobile UK it tends to be 2 weeks waiting...) and they are insisting on changing it. Not for...
Forum: BES Admin Corner 08-09-2010, 04:57 PM
Replies: 6
Views: 1,251
Posted By Brendan42
OK, so what am I doing wrong? 134 reads and not a...

OK, so what am I doing wrong? 134 reads and not a single reply...except for this one of course
Forum: BES Admin Corner 08-06-2010, 04:03 PM
Replies: 5
Views: 840
Posted By Brendan42
We were running 4.1.5 with 1000 users on a single...

We were running 4.1.5 with 1000 users on a single BES with SQL on the same box. Backup consisted of Symantec Live Recovery (or something like that) taking snapshots to a remote server, but never used...
Forum: BES Admin Corner 08-06-2010, 11:15 AM
Replies: 6
Views: 1,251
Posted By Brendan42
Changing License Models - soft to hard

BES 5.0.1.
I have been requested to prevent our support staff from adding more users to the BES using the BAS once we have reached our license limit. The only way I can see is to enforce a hard...
Forum: Network Outages - powered by DataOutages.com 06-24-2010, 02:19 AM
Replies: 4
Views: 4,574
Posted By Brendan42
Exclamation T-mobile UK - 3G signal problems

Anybody having problems on the T-mobile 3G network in the United kingdom. Finding my Blackberry and 3G modem keeps jumping between GPRS and 3G across London area. Causing massive battery drain on my...
Forum: BES Admin Corner 05-08-2010, 06:44 PM
Replies: 5
Views: 1,325
Posted By Brendan42
BlackBerry Solution topology > BlackBerry Domain...

BlackBerry Solution topology > BlackBerry Domain > Component view > View (BlackBerry Administration Service)
Click on the "Microsoft Active Directory Authentication" tab. It's the Default Domain...
Forum: BES Admin Corner 05-08-2010, 04:00 PM
Replies: 5
Views: 1,325
Posted By Brendan42
In the BAS, I think it is in Component view...

In the BAS, I think it is in Component view ->BAS. You should see a box named "Domain" which is blank. Fill in your domain there and it will always be entered upon login.
Not sure about the model,...
Forum: BES Admin Corner 04-19-2010, 04:46 PM
Replies: 4
Views: 963
Posted By Brendan42
Listen to DarthBBerry on this one. Been there,...

Listen to DarthBBerry on this one. Been there, done that, then had to redesign after failure went undetected.
Forum: BES Admin Corner 04-17-2010, 06:28 PM
Replies: 2
Views: 1,326
Posted By Brendan42
Without knowing what version of BES you are on...

Without knowing what version of BES you are on now or the layout, I can only offer the following:
1) Ensure that the old BES and new BES are on the same Encryption Algorithms (3DES or/and AES). You...
Forum: BES Admin Corner 04-13-2010, 04:38 AM
Replies: 3
Views: 1,769
Posted By Brendan42
Have you configured your BAS environment to use...

Have you configured your BAS environment to use TCPPing instead of UDP? Had performance issues with our system which were resolved this way. All three our BAS instances were in the same VMWare...
Forum: BES Admin Corner 04-13-2010, 04:21 AM
Replies: 1
Views: 507
Posted By Brendan42
Thumbs down BMS-Reports

In the words of the great Shifu: "There is now a level ZERO"

Trying to get a report out of BMS showing a list of users and their details, including which groups they belong to. I'm especially...
Forum: BES Admin Corner 03-07-2010, 01:55 PM
Replies: 1
Views: 725
Posted By Brendan42
Question BES5.0.1 on VMWare ESX4

Has anybody had problems with a BES environment hosted on VMWare EX4 server. I've got two BES machines (in HA), Two Exchange servers (mirroring a BESMgmt database), and a single BAS/BMS server, all...
Forum: BES Admin Corner 02-27-2010, 05:01 PM
Replies: 4
Views: 2,239
Posted By Brendan42
then visit port3101.org for some nice SQL scripts...

then visit port3101.org for some nice SQL scripts with which to play around with.
Forum: BES Admin Corner 02-27-2010, 04:58 PM
Replies: 3
Views: 562
Posted By Brendan42
Not possible but why would you want to? If AD has...

Not possible but why would you want to? If AD has complexity rules set, your users are going to curse you every time they have to combine capitals/numbers etc. Your support desk will be flooded with...
Forum: BES Admin Corner 02-22-2010, 04:39 PM
Replies: 25
Views: 1,881
Posted By Brendan42
Having had a similar degradation in service and...

Having had a similar degradation in service and eventually failure of the BES, have you checked the SQL services and diskspace? Logfile reaching max?
Forum: BES Admin Corner 02-22-2010, 04:34 PM
Replies: 4
Views: 1,894
Posted By Brendan42
If I could interject some sarcasm here... The...

If I could interject some sarcasm here...
The Admin console is REALLY well designed and HIGHLY configurable. A truly magnificent improvement on the older Blackberry Manager
Forum: BES Admin Corner 02-03-2010, 09:55 AM
Replies: 2
Views: 1,481
Posted By Brendan42
BES 5.0.1, Exchange 2003, The eventlog entry was...

BES 5.0.1, Exchange 2003, The eventlog entry was from today.
Forum: BES Admin Corner 02-03-2010, 09:53 AM
Replies: 2
Views: 1,481
Posted By Brendan42
Question BES v5 - Time settings?

Just noticed this timestamp in BAS for a user I resent service books and IT policy to:

Last contact date 1/1/70 12:00:00 AM

Should I be concerned?

This user was migrated from 4.1.5 using the BET...
Forum: BES Admin Corner 02-02-2010, 09:01 AM
Replies: 10
Views: 4,720
Posted By Brendan42
Kirrin has it down pat. My two cents: 1) If you...

Kirrin has it down pat. My two cents:
1) If you have VM environment, just take a snapshot before installing BES and you can always revert back if you make a mistake.
2) You can get a temp SRP key...
Forum: BlackBerry and Mobile Security 01-25-2010, 07:49 AM
Replies: 28
Views: 4,281
Posted By Brendan42
Darkblueberry. Have you ever run the diagnostics...

Darkblueberry.
Have you ever run the diagnostics tools. You'll notice each device has it's own unique IP address. Using this, anybody can remote onto the OS on your blackberry (search through...
Forum: BES Admin Corner 01-20-2010, 12:50 PM
Replies: 0
Views: 797
Posted By Brendan42
Remove BES form server list in BAS

During testing, I installed a test BES with seperate SRP key. THis has now been decommisioned, but it still appears in the list of servers on the BAS. How can I remove it from this list?
Forum: BES Admin Corner 01-18-2010, 02:19 PM
Replies: 3
Views: 1,630
Posted By Brendan42
My advice, listen to besadmin23...

My advice, listen to besadmin23...
Forum: BES Admin Corner 01-18-2010, 02:17 PM
Replies: 12
Views: 2,114
Posted By Brendan42
Going to try to change the jboss bind address...

Going to try to change the jboss bind address next. In the words of a well-known advert, "What's the worst that could happen?"
Forum: BES Admin Corner 01-18-2010, 02:16 PM
Replies: 12
Views: 2,114
Posted By Brendan42
Last ditch attempt, I tried RIM's advice about...

Last ditch attempt, I tried RIM's advice about using TCPPING instead of UDP, went through and completed their steps faultlessly. No solution as the page doesn't even load now, so cannot login. Went...
Forum: BES Admin Corner 01-17-2010, 02:18 PM
Replies: 12
Views: 2,114
Posted By Brendan42
Hhmm, you've got me thinking besadmin23. Are you...

Hhmm, you've got me thinking besadmin23. Are you suspect of VMWare implementation of UDP through the virtual switch? Will have a look and let you know. Going to feel stupid if it is as I've skipped...
Forum: BES Admin Corner 01-16-2010, 10:45 AM
Replies: 12
Views: 2,114
Posted By Brendan42
Tried it using both IE and FF, same result....

Tried it using both IE and FF, same result. Nslookup gives both IP addresses of primary BES and standby. Both machines are VMWare machines, only 1 NIC.
Forum: BES Admin Corner 01-14-2010, 05:38 PM
Replies: 10
Views: 1,378
Posted By Brendan42
Even with a global policy, use the Exchange...

Even with a global policy, use the Exchange manager snap-ins for Active Directory Users and Comps to set your own limits. We have the same restrictions on policy, but frequently have to override....
Forum: BES Admin Corner 01-14-2010, 05:32 PM
Replies: 12
Views: 2,114
Posted By Brendan42
Here's the wierd thing. Had a DNS round robin set...

Here's the wierd thing.
Had a DNS round robin set up for the two BES servers. When trying to connect to https://dns-round-robin/webconsole/login, the login process takes 3 minutes exactly, from time...
Forum: BES Admin Corner 01-14-2010, 05:26 PM
Replies: 12
Views: 2,114
Posted By Brendan42
Thanks noname. Will be doing this tomorrow.

Thanks noname. Will be doing this tomorrow.
Forum: BES Admin Corner 01-14-2010, 07:13 AM
Replies: 12
Views: 2,114
Posted By Brendan42
Arrow Moving BAS - question

Having installed the BAS on the BES (in HA mode), there is now a request for me to move the BAS to a seperate server. Does anybody have instructions on how to do this successfully? BES v5.0.1,...
Forum: BES Admin Corner 01-09-2010, 03:04 PM
Replies: 11
Views: 1,753
Posted By Brendan42
Cyclmpc seems to have the setup I would like to...

Cyclmpc seems to have the setup I would like to have. Seperate DB server and monitoring server, but all else on the same machine. At least that way, if you get into trouble, install a new BES...
Forum: BES Admin Corner 01-09-2010, 02:58 PM
Replies: 11
Views: 7,275
Posted By Brendan42
PS! If RIM is reading this... BLackberry Manager...

PS! If RIM is reading this... BLackberry Manager is MUCH better than the Administration console in BESv5...there, got it off my chest, onwards and upwards.
Forum: BES Admin Corner 01-09-2010, 02:56 PM
Replies: 11
Views: 7,275
Posted By Brendan42
Why not use XPMode in Windows 7. Essentially a...

Why not use XPMode in Windows 7. Essentially a Virtual PC located on your Win7 machine, plus when installing Blackberry Manager, you can create a shortcut in Win7 that will automatically start BBM in...
Forum: BES Admin Corner 01-07-2010, 12:06 PM
Replies: 16
Views: 9,433
Posted By Brendan42
I envy you Walter. Only have 66 users on the new...

I envy you Walter. Only have 66 users on the new BES (with another 1200 waiting to transfer over from parallel 4.1.6 environment), yet I have to jump through hoops to do what you did.
Have now built...
Forum: BES Admin Corner 01-07-2010, 12:02 PM
Replies: 11
Views: 1,753
Posted By Brendan42
Have this setup at the moment, nothing to specify...

Have this setup at the moment, nothing to specify during installation really, just ensure you have the latest mapi/cdo versions, correct permissions on the BES admin account and install away. From my...
Forum: BES Admin Corner 01-05-2010, 04:35 PM
Replies: 16
Views: 9,433
Posted By Brendan42
OK, found KB19213 which suggested modifying the...

OK, found KB19213 which suggested modifying the hosts file to include the IP address and DNS name of the Admin Service. This seems to work and I can now login to the Monitoring Service webpage. Only...
Forum: BES Admin Corner 01-04-2010, 04:03 AM
Replies: 16
Views: 9,433
Posted By Brendan42
Any update on this. To summarize, when opening...

Any update on this. To summarize, when opening the Monitoring service (installed on a seperate server to the BES, with the BMSStore DB on the same server as the Monitoring Service) I get a blank...
Forum: BES Admin Corner 01-01-2010, 04:10 PM
Replies: 23
Views: 9,709
Posted By Brendan42
Having been forced into putting the Monitoring...

Having been forced into putting the Monitoring service on the main servers, and now moving it to a remote server, I can offer the following advice:
Server 2008, SQL 2008, Exchange 2003/7, High...
Forum: BES Admin Corner 12-29-2009, 02:49 PM
Replies: 6
Views: 623
Posted By Brendan42
Agreed with this. We routinely install Blackberry...

Agreed with this. We routinely install Blackberry Manager on out Service Centre PC's, with the login account member of the Local Admins Group onthe PC. Just specify the Blackberry Service Account to...
Forum: BES Admin Corner 12-13-2009, 02:03 PM
Replies: 5
Bes
Views: 833
Posted By Brendan42
Agree with besadmin23. Use the BLackberry...

Agree with besadmin23. Use the BLackberry Enterprise Transporter. It even does a pre-flight check to let you know if there will be users who cannot be moved. Worst case, these users will have to be...
Forum: BES Admin Corner 12-13-2009, 01:53 PM
Replies: 4
Views: 6,291
Posted By Brendan42
Also, with System Manager, you can see the size...

Also, with System Manager, you can see the size of his mailbox. Then set his AD properties to anything above that...
Forum: BES Admin Corner 12-13-2009, 01:52 PM
Replies: 4
Views: 6,291
Posted By Brendan42
If you can install Exchange System Manager, open...

If you can install Exchange System Manager, open up the mail server for this user and right-click on the First Storage group (or whatever he is on according to the Exchange tabs in ADUC). There...
Forum: BES Admin Corner 12-07-2009, 04:01 AM
Replies: 6
Views: 828
Posted By Brendan42
Thanks besadmin23. That's just what I was looking...

Thanks besadmin23. That's just what I was looking for. I'll push for the 2 BES in HA mode, with SQL on a 3rd server. At least that way, we can always add another BES as resources become available and...
Forum: BES Admin Corner 12-04-2009, 04:19 PM
Replies: 6
Views: 828
Posted By Brendan42
Well, OK, now theres two responses, but my own...

Well, OK, now theres two responses, but my own don't count...
Forum: BES Admin Corner 12-04-2009, 04:19 PM
Replies: 6
Views: 828
Posted By Brendan42
A record? 59 views and no responses.

A record? 59 views and no responses.
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