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Forum: General BlackBerry Discussion 06-26-2012, 11:54 PM
Replies: 1
Views: 833
Posted By arell12
Transfer to New Device

Just a question, when you do the transfer wizard to a new device is the NEW device backed up at all before the data is transferred to it?

I ask because a user was consolidating 2 BB's (work and...
Forum: RIM Software 03-06-2012, 12:59 PM
Replies: 0
Views: 2,686
Posted By arell12
Force sync from BB Calendar to Exhcange

I was having some issues on the server wiht Calendaring, but was able to get it working. However I have one user (so far) who has some items in his BB calendar that are not showing up in his Outlook....
Forum: BES Admin Corner 11-22-2011, 12:29 PM
Replies: 1
Views: 1,423
Posted By arell12
Slow reconciliation

We are in the process of migrating from Exchange 2007 to Exchange 2010 and are running BES Express 5.0. I followed the directions here: KB22601-How to migrate from Microsoft Exchange Server 2003 or...
Forum: BlackBerry Help 08-02-2011, 11:39 AM
Replies: 2
Views: 718
Posted By arell12
Re: Persoanl Email account

No there is no IT policy against it. I had this workign fine on my previous BB, its when i did the device upgrade through BB desktop manager that it stopped working. So now I want to remove it,...
Forum: BlackBerry Help 08-02-2011, 11:20 AM
Replies: 2
Views: 718
Posted By arell12
Persoanl Email account

A couple days ago I upgraded BB devices. My Work (BES) email is working fine but my personal email account that I added is not working. Running OS6, I go into Setup > Email accounts > INternet Mail...
Forum: BES Admin Corner 10-20-2010, 11:23 AM
Replies: 3
Views: 970
Posted By arell12
Yes DB backups will be done for sure. I have the...

Yes DB backups will be done for sure. I have the guides for moving DB's so all should go well.

Thanks
Forum: BES Admin Corner 10-20-2010, 10:51 AM
Replies: 3
Views: 970
Posted By arell12
SQL express and BES on same server?

Just a quick question here. I wanted to make sure that I can run SQL express and BES 4.1.7 on the same server. Right now we are using SQL 2005 as the DB but are upgrading it to SQL 2008 and BES 4.1.7...
Forum: BES Admin Corner 10-20-2010, 10:48 AM
Replies: 3
Views: 1,984
Posted By arell12
After some further testing I found a few more...

After some further testing I found a few more users that were having this issue and discovered it was one of the Exchange Mailbox stores. Moving the user to a different Mailbox store resolved the...
Forum: BES Admin Corner 10-05-2010, 01:38 PM
Replies: 0
Views: 771
Posted By arell12
BES 4.1.7 MR3 database on SQL 2008 in 2005 compatibility mode

Just wondering if anyone knows if I can migrate my SQL 2005 BES DB to a SQL 2008 db running in 2005 compatibility mode?

We are looking at upgrading our SQL server to 2008 but don't have the budget...
Forum: BES Admin Corner 09-09-2010, 11:43 AM
Replies: 3
Views: 1,984
Posted By arell12
One user on BES not getting Meeting Requests

We are running BES 4.1.6 with about 90 users. I have one user who is not getting Meeting requests on her device. She thinks that she has never received the Meeting requests, but when I was told about...
Forum: BES Admin Corner 09-09-2010, 11:16 AM
Replies: 2
Views: 1,079
Posted By arell12
If your referring to Squid Proxy, at the bottom...

If your referring to Squid Proxy, at the bottom of the error message mine shows
"Generated Thu, 09 Sep 2010 16:13:00 GMT by van-proxy.vand1.mine.com" From this I know that this is my server.
Forum: BES Admin Corner 07-13-2010, 10:46 AM
Replies: 3
Views: 860
Posted By arell12
Perfect, thanks. I just wanted to make sure. I...

Perfect, thanks. I just wanted to make sure.

I read the release notes for SP7...
Forum: BES Admin Corner 07-13-2010, 10:21 AM
Replies: 3
Views: 860
Posted By arell12
4.1.5 (79) upgrade to SP7

I just wanted to make sure that I can upgrade directly from 4.1.5 (bundle 79) directly to service pack 7. We run just a single BES server so all teh software is on one server. Database is SQL. Should...
Forum: Bluetooth Connection 02-04-2010, 12:18 PM
Replies: 0
Views: 853
Posted By arell12
Contacts via Bluetooth not appearing

I have a user who has a BMW and it has the built in Bluetooth with a nice screen and you can see all your contacts on the screen. Works very nice unless you have contacts with the same number. Say...
Forum: General BlackBerry Discussion 01-25-2010, 12:12 PM
Replies: 3
Views: 3,432
Posted By arell12
unfortunately I dont have it backed up. Oh well....

unfortunately I dont have it backed up. Oh well. After a little more search I see that with the new version there is an option to backup all your conversations to a media card. I have now turned this...
Forum: General BlackBerry Discussion 01-25-2010, 10:35 AM
Replies: 3
Views: 3,432
Posted By arell12
Undelete BBM conversations

Does anyone know if I can retreive a deleted Blackberry Messenger conversation?
Forum: Network Outages - powered by DataOutages.com 12-22-2009, 10:36 PM
Replies: 2
Views: 3,351
Posted By arell12
Why RIM Outages affect BES users?

If your running your own BES why do RIM outages affect you? Maybe I am misunderstanding how it works, do all the emails go through a RIM server before they get to my device?
Forum: BES Admin Corner 01-07-2009, 03:50 PM
Replies: 5
Views: 498
Posted By arell12
Thanks, that is what I thought but I wanted to...

Thanks, that is what I thought but I wanted to make sure.
Forum: BES Admin Corner 01-06-2009, 12:41 PM
Replies: 5
Views: 498
Posted By arell12
Order of Emails

I have a user who has requested that the Blackberry show the oldest emails on top and newer ones below it. within Outlook he organizes his emials from oldest to newest and wants to emulate that on...
Forum: BES Admin Corner 12-30-2008, 12:03 PM
Replies: 5
Views: 735
Posted By arell12
Recording CAl's

I was wondering if there is a way that I can record the CAL's that I have on my BES server. I know that I can go into the server and lincense management and see the Licenses but I cannot copy the...
Forum: BES Admin Corner 07-14-2008, 03:47 PM
Replies: 4
Views: 1,242
Posted By arell12
Mail enabled public folder

Does anyone know if there is any way to get mail from a mail enabled public folder to a Blackberry on a BES?

Scenario: We have about 7 users who all have BB's and none of them use desktop manager...
Forum: BES Admin Corner 07-14-2008, 03:35 PM
Replies: 5
Views: 779
Posted By arell12
Thanks I will have to try the SQL configuration...

Thanks I will have to try the SQL configuration change. Shoudl i be stopping all BB services before I edit the SQL server and then once done start the services back up?
Forum: BES Admin Corner 07-11-2008, 11:15 AM
Replies: 5
Views: 779
Posted By arell12
That is correct one is the Netbios name of the...

That is correct one is the Netbios name of the old computer and one the new computer. The MDS_CS That has the old computer name has a status of Unknown and does nto have an option to start or stop. ...
Forum: BES Admin Corner 07-10-2008, 04:30 PM
Replies: 5
Views: 779
Posted By arell12
MDS / Internet problems

I have recetnly completed the Knife-edge cut over and everything went perfectly. The only thing out of the ordinary is that I have 2 MDS servers. Is there a way that I can get rid of one of...
Forum: BES Admin Corner 06-26-2008, 12:18 PM
Replies: 1
Views: 488
Posted By arell12
Upgrade questions

We have been running BES Small Business Edition for about a year now. It started with 1 user and then grew. The company did not want to make the committment to go the Full BES but from my...
Forum: BES Admin Corner 04-29-2008, 09:17 AM
Replies: 9
Views: 879
Posted By arell12
Is there any reason to use the Desktop manager if...

Is there any reason to use the Desktop manager if you are using a BB with a BES? If messages do get out of sync will that sync it bak up?
Forum: BES Admin Corner 04-28-2008, 06:08 PM
Replies: 9
Views: 879
Posted By arell12
the BB only stores emails for 30 days? I did not...

the BB only stores emails for 30 days? I did not know that but thanks.

I may not have been clear about what I was looking at getting done. I am setting up a new BB for a user and their inbox has...
Forum: BES Admin Corner 04-28-2008, 04:05 PM
Replies: 9
Views: 879
Posted By arell12
Yes we are running Exchange. I read seome where...

Yes we are running Exchange. I read seome where that the max you can set this to is 14. The setting that I am setting is Messaging Prepopulation and it will not go higher than 14 days.
Forum: BES Admin Corner 04-28-2008, 03:57 PM
Replies: 9
Views: 879
Posted By arell12
Blackberry not quite in synch

We are runnign a BES 4.1 and I have a user who says that the device after a while becomes out of synch with his inbox. I think that he is expecting his device to be a mirror of his inbox and this is...
Forum: BES Admin Corner 10-25-2007, 05:33 PM
Replies: 19
Views: 2,598
Posted By arell12
I had the same problem (BES install would not...

I had the same problem (BES install would not create DB and there was already Sharepoitn and BACKIPEXEC BD's) but after reading this thread and looking at the services that I had running I found that...
Forum: BES Admin Corner 04-04-2007, 01:31 PM
Replies: 2
Views: 609
Posted By arell12
BESadmin sending emails

Strange thigns happened last night were an email conversation between two people was sent to another person by the BESadmin account. None of the parties involved in the emails have Blackberry's or...
Forum: BlackBerry Network 01-04-2007, 06:38 PM
Replies: 0
Mds
Views: 728
Posted By arell12
Mds

I am having a hard time understanding what the MDS can do for me? I am currently running a Demo BES and about 5 BB's. I have installed MDS recently but not sure what it is supposed to do for...
Showing results 1 to 32 of 32

 
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