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Forum: BES Admin Corner 02-21-2008, 09:43 AM
Replies: 5
Views: 2,692
Posted By mischief007
If it is not the address book, then sometimes it...

If it is not the address book, then sometimes it is the Memos or tasks. Disabling all like you did is the right workaround ;).
Forum: BES Admin Corner 02-20-2008, 03:20 PM
Replies: 5
Views: 2,692
Posted By mischief007
When it is stuck at 98% like that, which...

When it is stuck at 98% like that, which databases are still at initializing during the Activation?

It could be that it just stays in an endless loop trying to resolve it and eventually crashes...
Forum: BES Admin Corner 02-20-2008, 03:15 PM
Replies: 8
Views: 2,189
Posted By mischief007
Try Cause 4...

Try Cause 4 (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03607&sliceId=SAL_Public&dialogID=46245564&stateId=1%200%2099830960)

Also, you are installing 3.6 on a...
Forum: BES Admin Corner 02-07-2008, 12:08 PM
Replies: 6
Views: 7,074
Posted By mischief007
80070005 is a MAPI permission error. Do you mind...

80070005 is a MAPI permission error.

Do you mind posting what all the permissions the BESadmin has? Specifically on the Exchange Mailbox store and in AD to see what groups it is part of.
Forum: General BlackBerry Discussion 02-07-2008, 12:05 PM
Replies: 1
Views: 409
Posted By mischief007
What is the CDO.dll version of both the BES and...

What is the CDO.dll version of both the BES and Exchange in every location?
Forum: BES Admin Corner 02-07-2008, 12:05 PM
Replies: 13
Views: 12,506
Posted By mischief007
What is the version of MAPI32.dll on the BES and...

What is the version of MAPI32.dll on the BES and Exchange in every location you can find.

Also are some of your users running Cached Exchange Mode in Outlook? If so, try using without Cached...
Forum: General BlackBerry Discussion 02-06-2008, 02:21 PM
Replies: 21
Views: 14,055
Posted By mischief007
Error 1904...

Error 1904 (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB13432&sliceId=SAL_Public&dialogID=93934374&stateId=1%200%2093932433)

That article leads to Microsoft's KB...
Forum: BES Admin Corner 01-30-2008, 02:09 PM
Replies: 12
Views: 3,858
Posted By mischief007
No problem. That's why I'm here :).

No problem. That's why I'm here :).
Forum: General 8300 Series Discussion - Curve 01-29-2008, 01:04 PM
Replies: 9
Views: 7,924
Posted By mischief007
No, it is there. It should be there with all the...

No, it is there. It should be there with all the No reply issues I dealt with.
Forum: BES Admin Corner 01-29-2008, 01:02 PM
Replies: 12
Views: 3,858
Posted By mischief007
Let me explain this. In theory you should be...

Let me explain this. In theory you should be able to but what happens is this:

As an example, you have a BES in EU. Your connecting to srp.eu.blackberry.net. In order for you to connect to...
Forum: General 8300 Series Discussion - Curve 01-29-2008, 12:58 PM
Replies: 9
Views: 7,924
Posted By mischief007
Open up that message and scroll to the very top. ...

Open up that message and scroll to the very top. Where is says "Using", what does it say to the left of it?
Forum: BES Admin Corner 01-25-2008, 11:42 AM
Replies: 7
Views: 580
Posted By mischief007
Stick with 4.0. I've seen weird problems when...

Stick with 4.0. I've seen weird problems when having a mixed environment like that with a shared SQL database.
Forum: General BlackBerry Discussion 01-22-2008, 10:21 AM
Replies: 2
Views: 1,434
Posted By mischief007
ConstructPIMFolder...

ConstructPIMFolder (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11639&sliceId=SAL_Public&dialogID=87202716&stateId=1%200%2087216396)
Forum: General BlackBerry Discussion 12-31-2007, 10:46 AM
Replies: 15
Views: 1,151
Posted By mischief007
You can't override the password but you can reset...

You can't override the password but you can reset the password on a BlackBerry via the BES.
Forum: BES Admin Corner 12-27-2007, 11:04 AM
Replies: 19
Views: 6,929
Posted By mischief007
Good. That makes a lot more sense :).

Good. That makes a lot more sense :).
Forum: BES Admin Corner 12-26-2007, 12:34 PM
Replies: 19
Views: 6,929
Posted By mischief007
Interesting. Thanks for updating this thread...

Interesting. Thanks for updating this thread though. I still have a hard time that they couldn't find anything at all.
Forum: BES Admin Corner 12-25-2007, 03:32 PM
Replies: 19
Views: 6,929
Posted By mischief007
It sounds like they were stating that MAPI was...

It sounds like they were stating that MAPI was most likely failing with high ping times and therefore causing weird issues were EAs were restarting themselves and corrupting service books.
Forum: General 8100 Series Discussion - Pearl 12-25-2007, 03:17 PM
Replies: 19
Views: 10,140
Posted By mischief007
Hard reset first of course but then go into the...

Hard reset first of course but then go into the Applications screen (Options --> Advanced Options --> Applications) and check if you see a browser module in there. You also may need to re-push your...
Forum: General 8100 Series Discussion - Pearl 12-24-2007, 11:26 AM
Replies: 19
Views: 10,140
Posted By mischief007
I'd go through an application reload of the...

I'd go through an application reload of the BlackBerry without the battery. Then replace the battery and see if it stays in an endless reboot or if it gives you a 507 error. If it gives you 507,...
Forum: BES Admin Corner 12-24-2007, 11:22 AM
Replies: 19
Views: 6,929
Posted By mischief007
Did the RIM reps look at the event logs or the...

Did the RIM reps look at the event logs or the MAGT logs?

That's where I would start. I can take a look at the logs if you want me to and see if I can see anything out of the ordinary. Did they...
Forum: BES Admin Corner 12-18-2007, 04:06 PM
Replies: 5
Views: 754
Posted By mischief007
That's it :) Jsadony: I would strongly advise...

That's it :)



Jsadony: I would strongly advise you not to change information like that in the database. What noname stated would be the correct way of getting rid of the license keys. Once that...
Forum: BES Admin Corner 12-17-2007, 10:19 PM
Replies: 5
Views: 754
Posted By mischief007
SBE CALs and Enterprise CALs won't mix. There is...

SBE CALs and Enterprise CALs won't mix.

There is a way to clear all license keys from the database and then you would be able to enter the Enterprise CALs which should switch the BES over to an...
Forum: General 8100 Series Discussion - Pearl 12-12-2007, 10:15 PM
Replies: 10
Views: 710
Posted By mischief007
Bummer Danabw. Hopefully they will update it...

Bummer Danabw. Hopefully they will update it soon so that it works on the 4.3 OS.

They are already on the 4.3 OS??? Been a while since I last time was near a BB.
Forum: General 8100 Series Discussion - Pearl 12-12-2007, 06:02 PM
Replies: 10
Views: 710
Posted By mischief007
That's a cool program. (y)

That's a cool program. (y)
Forum: BlackBerry Network 12-12-2007, 06:01 PM
Replies: 2
Views: 3,769
Posted By mischief007
If you are getting blacklisted by RIM's servers...

If you are getting blacklisted by RIM's servers then you will need to talk to RIM's BIS team. They may be able to explain why this is happening.
Forum: General Legacy Device Discussion 12-12-2007, 05:57 PM
Replies: 2
Views: 1,273
Posted By mischief007
BES or BIS? With the BES it is easy to turn it...

BES or BIS?

With the BES it is easy to turn it on:

Enabling Folder Redirection...
Forum: General BlackBerry Discussion 12-12-2007, 05:54 PM
Replies: 5
Views: 1,363
Posted By mischief007
As Scr_ooge stated, the SIM card doesn't matter...

As Scr_ooge stated, the SIM card doesn't matter as long as it is provisioned for that service. I would have been able to check that if I still worked at RIM.
Forum: BES Admin Corner 12-12-2007, 05:52 PM
Replies: 14
Views: 1,443
Posted By mischief007
First thing I would do is look at the MAGT logs...

First thing I would do is look at the MAGT logs or the event logs and see what kind of errors (well informational) messages that you are getting. Simplest thing to do first would probably be to...
Forum: General 8100 Series Discussion - Pearl 12-10-2007, 11:36 PM
Replies: 10
Views: 710
Posted By mischief007
Everything goes into the Messages inbox. That's...

Everything goes into the Messages inbox. That's also the default for BES emails. Not much that can be done unless RIM changed their software to be able to differentiate that.

At this point she is...
Forum: General BlackBerry Discussion 12-10-2007, 06:07 PM
Replies: 5
Views: 1,363
Posted By mischief007
So the BlackBerry says "Service Blocked." Might...

So the BlackBerry says "Service Blocked." Might want to recheck the data plan for the UK SIM card. It doesn't matter where the BES and Exchange Server are located since the only thing you would...
Forum: BES Admin Corner 08-11-2007, 11:02 AM
Replies: 6
Views: 4,914
Posted By mischief007
That's not a permission error. Permission errors...

That's not a permission error. Permission errors are 0x80070005.

You either need to reload the user or restart the BES. MAPI is throwing a generic error code. It can't talk to Exchange.
Forum: BES Admin Corner 08-06-2007, 06:07 PM
Replies: 3
Views: 6,136
Posted By mischief007
1. Open the Registry Editor by clicking Start >...

1. Open the Registry Editor by clicking Start > Run. Type regedit and click OK.
2. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters
3. Double-click SMBDeviceEnabled....
Forum: BES Admin Corner 08-06-2007, 06:04 PM
Replies: 24
Views: 13,035
Posted By mischief007
This doesn't affect just 4.1.4 though, it affects...

This doesn't affect just 4.1.4 though, it affects all versions of 4.1 but it has been mostly seen in 4.1.4.

AlanM: Do you have a set limit size on your attachments? If you have an unlimited...
Forum: BES Admin Corner 08-04-2007, 08:29 PM
Replies: 3
Views: 6,136
Posted By mischief007
A reboot might help but there is a registry key...

A reboot might help but there is a registry key that will definitely help.

I can get you that reg key on Monday though.
Forum: BES Admin Corner 08-04-2007, 08:14 PM
Replies: 5
Views: 709
Posted By mischief007
Are you installing an application BES or are you...

Are you installing an application BES or are you enabling WiFi activations on your BES?
Forum: BES Admin Corner 08-04-2007, 08:10 PM
Replies: 6
Views: 687
Posted By mischief007
You have set the permissions in the ESM for the...

You have set the permissions in the ESM for the BB service account on the new Exchange Server?

The permissions that need to be added are the Administer Information Store, Send As, and Receive...
Forum: General 8100 Series Discussion - Pearl 07-18-2007, 01:28 PM
Replies: 5
Views: 1,494
Posted By mischief007
You will need to connect the BlackBerry to a...

You will need to connect the BlackBerry to a computer running the Desktop Manager. Once it is connected, on the BlackBerry go to Options --> Advanced Options --> Service Book and delete the Desktop...
Forum: General 8100 Series Discussion - Pearl 07-16-2007, 05:33 PM
Replies: 5
Views: 1,494
Posted By mischief007
You may need service books resent from the...

You may need service books resent from the BlackBerry Server. If you look at the ones you can't reply to, at the top of the message you should see what service book was used to come into the...
Forum: BES Admin Corner 07-07-2007, 10:54 AM
Replies: 13
Views: 13,745
Posted By mischief007
That sucks. Don't worry about the ETP message...

That sucks. Don't worry about the ETP message for now. It is useless if the user is not starting.

That 8004011D error is a MAPI_Failoneprovider. If all your users are working fine on the same...
Forum: General BlackBerry Discussion 07-07-2007, 10:45 AM
Replies: 5
Views: 1,067
Posted By mischief007
Not really. PGP encryption might be a good way...

Not really.

PGP encryption might be a good way to go though since that is used for end to end encryption for consumers.
Forum: BES Admin Corner 07-06-2007, 08:49 AM
Replies: 6
Views: 2,533
Posted By mischief007
Lets just say I had to revert back to 32-bit...

Lets just say I had to revert back to 32-bit everything just so that the BES will work properly.

It was a learning experience.
Forum: BES Admin Corner 07-05-2007, 02:22 PM
Replies: 6
Views: 2,533
Posted By mischief007
RIM doesn't really support anything 64-bit. ...

RIM doesn't really support anything 64-bit. Learned that the hard way.
Forum: RIM Software 07-05-2007, 11:04 AM
Replies: 9
Views: 768
Posted By mischief007
Something changed in that BlackBerryHandheldInfo...

Something changed in that BlackBerryHandheldInfo folder in their mailboxes so it looks like we may have to do that. Try for one user though of course and you will know for sure if it fixes it.
Forum: RIM Software 07-05-2007, 08:32 AM
Replies: 9
Views: 768
Posted By mischief007
You will probably have to dbclean that user in...

You will probably have to dbclean that user in order to get them to work again.
Forum: BES Admin Corner 07-05-2007, 08:27 AM
Replies: 2
Views: 880
Posted By mischief007
It usually does the trick or another Enterprise...

It usually does the trick or another Enterprise Activation.
Forum: BES Admin Corner 07-04-2007, 12:45 PM
Replies: 12
Views: 5,292
Posted By mischief007
0x80070005 <-- Permissions error. So it...

0x80070005 <-- Permissions error.

So it failed.

Go into the Exchange System Manager, expand servers, right click on your Exchange Server, go to Properties, Security, and then make sure these three...
Forum: BES Admin Corner 07-04-2007, 12:42 PM
Replies: 55
Views: 12,774
Posted By mischief007
So do I. So do I ;).

So do I. So do I ;).
Forum: BES Admin Corner 07-04-2007, 12:39 PM
Replies: 5
Views: 832
Posted By mischief007
Knife Edge Cut Over is the way to go. Very...

Knife Edge Cut Over is the way to go. Very easy.

BlackBerry Search Results...
Forum: RIM Software 07-04-2007, 12:38 PM
Replies: 9
Views: 768
Posted By mischief007
There is really only one solution for this and it...

There is really only one solution for this and it is permissions. Do you currently have any users on the BlackBerry Server? If you do, check the application log in the Event Viewer and see if you...
Forum: RIM Software 07-03-2007, 02:15 PM
Replies: 9
Views: 768
Posted By mischief007
Do these permissions exist at the mailbox store...

Do these permissions exist at the mailbox store level as well?
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