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Search: Posts Made By: nocerini
Forum: BES Admin Corner 11-02-2007, 11:27 AM
Replies: 5
Views: 1,414
Posted By nocerini
When you removed and re-added the user to the...

When you removed and re-added the user to the BES, did you remove the State Database as well? In my experience, I've found that these can become corrupt, and this directly affects wireless...
Forum: BES Admin Corner 09-27-2007, 11:13 AM
Replies: 3
Views: 1,536
Posted By nocerini
For what its worth, I was able to complete my...

For what its worth, I was able to complete my migration.

I was able to "stack" many individual migrations to occur during non-peak hours. While this didn't necessarily speed things up, it made...
Forum: BES Admin Corner 09-06-2007, 12:48 PM
Replies: 3
Views: 1,536
Posted By nocerini
Geographic Issues Affecting BES Migration

I am in the process of upgrading my company's BES environment, and this involves transitioning into a dual BES setup, instead of a single BES environment. Our old BES is in Detroit, MI, and the...
Forum: BES Admin Corner 01-04-2007, 03:51 PM
Replies: 5
Views: 2,968
Posted By nocerini
Not only is it a security risk, but it has the...

Not only is it a security risk, but it has the potential to become a support nightmare.

At least with the implementation that I support, (1200+ and growing rapidly), allowing users to download...
Forum: BES Admin Corner 10-23-2006, 12:18 PM
Replies: 7
Views: 3,599
Posted By nocerini
Found that the problem was with the SQL...

Found that the problem was with the SQL Permissions. Once the db_owner role was restored to the SQL ID, the installation completed successfully.
Forum: BES Admin Corner 09-26-2006, 12:57 PM
Replies: 7
Views: 3,599
Posted By nocerini
Angry BES 4.0 Service Pack 5 Installation Failure

Does anyone have any thoughts about what might an installation of SP5 for BES 4.0 to fail with this message:



This error occurs immediately after I click setup.exe to begin the Service Pack...
Forum: BES Admin Corner 09-15-2006, 02:38 PM
Replies: 3
Views: 1,121
Posted By nocerini
Question Question about Pending Messages

A quick question about something that appears to be an issue in my company. I'm looking for some indication about how unique my experiences are.

We are running BES for Domino 4.03 with Hot Fix...
Forum: BES Admin Corner 05-09-2006, 04:08 PM
Replies: 1
Views: 726
Posted By nocerini
While it may not be perfect, check the sent and...

While it may not be perfect, check the sent and updated times for the IT Policy through the BES Manager. This loses its validity if the IT Policy is ever resent, but if its not, this can tell you...
Forum: BES Admin Corner 03-30-2006, 08:47 AM
Replies: 4
Views: 4,326
Posted By nocerini
Smile With the help of my Domino Administrators,...

With the help of my Domino Administrators, discovered that the user's Mailbox Desgin was corrupt beyond belief. After replacing/restoring the design, the BlackBerry finally performed as expected. ...
Forum: BES Admin Corner 03-28-2006, 03:43 PM
Replies: 4
Views: 4,326
Posted By nocerini
Actually, messages are not being redirected to...

Actually, messages are not being redirected to the device. In the log, I am seeing messages that indicate that the messages are not re-directed as they "are not in the 1 redirected folder."

I'm...
Forum: BES Admin Corner 03-28-2006, 08:59 AM
Replies: 4
Views: 4,326
Posted By nocerini
Unhappy Only Sent Messages appearing on the BlackBerry?

Has anyone else ever seen a BlackBerry that is only displaying sent messages; messages received are not displayed, or even acknowledged by the BlackBerry.

Even after going through my normal...
Forum: RIM Software 03-21-2006, 12:08 PM
Replies: 2
Views: 2,360
Posted By nocerini
If you're using Lotus Notes v5 or higher, you can...

If you're using Lotus Notes v5 or higher, you can utilize the ODS Viewer, which is included with the installation of Deksktop Manager. If you start at the end of the log, and work backwards, you can...
Forum: RIM Software 11-20-2005, 03:50 PM
Replies: 0
Views: 2,406
Posted By nocerini
Unhappy SRP Status displays unknown

Recently completed an upgrade of BES from version 2.24 to 4.03. My Version of Lotus Domino is 6.5.4 with Fix Pack 1. After completing the upgrade successfully, and completing a round of testing to...
Forum: RIM Software 09-30-2005, 01:26 PM
Replies: 1
Views: 3,492
Posted By nocerini
Question Desktop Manager Cannot Connect to BlackBerry Handheld

I have a user with Windows 98 who was recently upgraded from Lotus Notes 4.6.7 to Lotus Notes 6.5.2. She is currently using the BlackBerry Desktop Manager 3.6.3 with a 957 Handheld with OS 2.6.1. ...
Forum: RIM Software 09-12-2005, 12:29 PM
Replies: 7
Views: 6,675
Posted By nocerini
Solution Found

To let anyone else who is looking for an answer know, I was able to resolve this by using the ODS Viewer within the PUMATech Folder. With the log files in hand, it was relativley simple to find the...
Forum: RIM Software 08-29-2005, 10:55 AM
Replies: 7
Views: 6,675
Posted By nocerini
Exclamation Thanks, however...

Hey, Ice,

thanks for the tip. My user did indeed have multiple instances of the notes.ini file; however after removing the one that wasn't in use, no change was noticed. The user still received...
Forum: RIM Software 08-26-2005, 03:40 PM
Replies: 7
Views: 6,675
Posted By nocerini
Angry NSD is running Error Message when synchronizing

Hey guys, hopefully someone can provide some insight.

Some of my BlackBerry users have recently upgraded their Lotus Notes from 4.6.7 to 6.5.2. However, after completing the Lotus Notes upgrade,...
Forum: RIM Software 06-06-2005, 10:16 AM
Replies: 2
Views: 1,787
Posted By nocerini
This seems to have been resolved by running the...

This seems to have been resolved by running the FIXUP and UPDALL -R Domino utilities on the user's mail file. Not sure why this worked, but perhaps a calendar view was corrupt, and causing the...
Forum: RIM Software 05-27-2005, 11:50 AM
Replies: 4
Views: 1,084
Posted By nocerini
Are you Lotus Notes or Microsoft Exchange? If...

Are you Lotus Notes or Microsoft Exchange?

If you are Lotus Notes, ensure that the BES Server is given Manager Access on the User's Mail Database. Make sure it is listed in the ACL of the Mail...
Forum: Aftermarket Software 05-20-2005, 02:10 PM
Replies: 1
Views: 887
Posted By nocerini
Lightbulb Rebuild Intellisync from Scratch

I once had a similar problem to this. We have Lotus Notes email, but I think that this would still apply.

Somewhere on the system will be a folder called Intellisync, which contains your...
Forum: RIM Software 05-19-2005, 08:42 AM
Replies: 2
Views: 1,787
Posted By nocerini
Question Wireless Sync with Lotus Notes - Hangs partway through

The wireless sync appears to be a wonderful thing; however, in practice, it seems to have some issues.

Getting it going appears to be a large headache. After the calendar translator is set to...
Forum: RIM Software 05-19-2005, 08:10 AM
Replies: 3
Views: 1,768
Posted By nocerini
Found the trouble...Some DNS settings on the...

Found the trouble...Some DNS settings on the particular workstations were referencing an old IP address for the BES Server. Performing a Trace through the Lotus Notes client appeared to rebuild the...
Forum: RIM Software 05-09-2005, 11:48 AM
Replies: 3
Views: 1,768
Posted By nocerini
Unhappy Enterprise Server is not available - but I know differently

I have recently taken over BlackBerry support in my company, and we are currently upgrading to Lotus Notes 6.5 from Lotus Notes 4.6. However, after going through this upgrade, some of my BlackBerry...
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