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Forum: General BlackBerry Discussion Yesterday, 08:57 AM
Replies: 4
Views: 298
Posted By aiharkness
Re: Agenda view in Calendar, Help!

PassportSQW100-1/10.3.1.2267
Posted via BlackBerryForums.com Mobile
Forum: General BlackBerry Discussion 03-01-2015, 03:37 PM
Replies: 4
Views: 298
Posted By aiharkness
Re: Agenda view in Calendar, Help!

I don't see a way to change the agenda for chosen week to an agenda view like the BBOS version.
Forum: General BlackBerry Discussion 03-01-2015, 03:34 PM
Replies: 2
Views: 280
Posted By aiharkness
Re: Calendar sync future appointments Google Calendar not showing up

I don't know. I don't see the issue, but I don't sync with anything anymore. Except for groups in BBM, my calendar is entirely local on the device.

Also, I don't see a setting on the BlackBerry...
Forum: General BlackBerry Discussion 02-22-2015, 06:30 PM
Replies: 7
Views: 302
Posted By aiharkness
Re: BB10 Gmail Push question.

If you setup the new device in the last day or so then I would say that's it. It seems it may take a day or even a couple of days to do the sync'ing, indexing, and other overhead stuff. Many...
Forum: General BlackBerry Discussion 02-22-2015, 12:08 PM
Replies: 4
Views: 311
Posted By aiharkness
Re: OS10 newbie question Homescreen keyboard shortcuts like 9900 OS7

I've noticed the slow response and the requirement to to hold the key just now myself after having upgraded my Passport to 10.3.1. My suspicion is that it is what it is. I don't see a way to do...
Forum: General BlackBerry Discussion 02-22-2015, 12:04 PM
Replies: 7
Views: 302
Posted By aiharkness
Re: BB10 Gmail Push question.

I am not going to be able to answer your question to your satisfaction (I don't use Google) but here is some information.

I have several email accounts, Yahoo, two ISP accounts that are hosted by...
Forum: BlackBerry Help 02-21-2015, 10:35 PM
Replies: 6
Views: 403
Posted By aiharkness
Re: Can not remove pernicious Amazon app.

The Amazon app actually made its debut with 10.3.0 but on the Z30 you went straight to 10.3.1.

On your other Z30 go to settings and then software updates and then options and turn off the...
Forum: BlackBerry Help 02-21-2015, 09:54 PM
Replies: 6
Views: 403
Posted By aiharkness
Re: Can not remove pernicious Amazon app.

The Amazon app is a core app. Cannot be deleted.
Forum: General Q10 Series Discussion - BlackBerry 10 02-19-2015, 06:17 PM
Replies: 2
Views: 456
Posted By aiharkness
Re: New temporary carrier, Blackberry plan needed?

@jasonnet Your profile says 8100 and your post says Q10. I'm assuming Q10 and you didn't update your profile. So, here's the deal for Q10....

BlackBerry 10 models do not use BIS. You should be,...
Forum: BlackBerry Help 02-09-2015, 06:01 PM
Replies: 6
Views: 680
Posted By aiharkness
Re: Unable to purchase apps

What exactly was the problem?
Forum: BlackBerry In the News 02-09-2015, 05:58 PM
Replies: 1
Views: 791
Posted By aiharkness
Re: Net Neutrality and Blackberry

I think the commentary on Chen's argument misstated his rationale. I didn't hear Chen saying developers be forced to develop for BlackBerry.

My understanding is BlackBerry doesn't, for example,...
Forum: General Z10 Series Discussion - BlackBerry 10 02-08-2015, 08:00 PM
Replies: 3
Views: 792
Posted By aiharkness
Re: Notifications No Longer Working

Glad the device is doing what you want. The mystery deepens for me. If simply turning vibration on and off turns the audible alerts on and off, then something weird is going on. Still, if you are...
Forum: General Z10 Series Discussion - BlackBerry 10 02-06-2015, 06:41 PM
Replies: 3
Views: 792
Posted By aiharkness
Re: Notifications No Longer Working

Check the quick settings and make sure notifications are not muted. If not.....

Let's step through it. And we'll deal with contact-specific ringtones separate from universal.

Pick an email...
Forum: General 9300 Series Discussion - Curve 3G 02-06-2015, 05:48 PM
Replies: 1
Views: 764
Posted By aiharkness
Re: 9300 parental controls - how do you set them up

Looks like it doesn't come stock. But it appears it's an add-on you can download from BlackBerry World.

Reference How to use BlackBerry Parental Controls for security and peace of mind | Inside...
Forum: BlackBerry Help 02-05-2015, 06:11 AM
Replies: 6
Views: 680
Posted By aiharkness
Re: Unable to purchase apps

Next step is a security wipe. Or you could do a clean OS reload. Either way, test before you restore data and install apps.

See KB11320-How to perform a clean reload of the BlackBerry Device...
Forum: BlackBerry Help 02-04-2015, 05:43 PM
Replies: 6
Views: 680
Posted By aiharkness
Re: Unable to purchase apps

Have you tried a hard reset? That is, with the power on, remove the battery for 30+ seconds. Then try again.

If the hard reset doesn't work, try clearing the BlackBerry World cache. See...
Forum: BlackBerry Help 02-01-2015, 03:54 PM
Replies: 1
Views: 469
Posted By aiharkness
Re: Blackberry 9720 locked, can't open

Actually, you can just start typing the password and the password entry field will open and your password characters will be registered, along with the press of the enter key. But the device should...
Forum: General BlackBerry Discussion 01-28-2015, 09:26 AM
Replies: 6
Views: 1,004
Posted By aiharkness
Re: Blackberry Encryption (security)

Ipso facto
Posted via BlackBerryForums.com Mobile
Forum: General Z10 Series Discussion - BlackBerry 10 01-23-2015, 08:13 PM
Replies: 3
Views: 540
Posted By aiharkness
Re: I can change the APN, it`s blackberry.com

Here is one thread of many.....

Unable to edit APN settings on Z10 - BlackBerry Support Community Forums...
Forum: General Z10 Series Discussion - BlackBerry 10 01-23-2015, 07:59 PM
Replies: 3
Views: 540
Posted By aiharkness
Re: I can change the APN, it`s blackberry.com

Take the SIM out and see if you can edit the APN setting.

I'm not up to speed on this, but my understand is on BB10 the APN can be set by the carrier, or some carriers set it an others do not....As...
Forum: General BlackBerry Discussion 01-17-2015, 05:27 PM
Replies: 6
Views: 1,004
Posted By aiharkness
Re: Blackberry Encryption (security)

To add to the above, see...
Forum: BlackBerry Help 01-17-2015, 01:21 PM
Replies: 2
Views: 415
Posted By aiharkness
Re: Unknown symbol

Sounds like NFC icon.
Forum: BlackBerry Help 01-17-2015, 01:15 PM
Replies: 2
Views: 583
Posted By aiharkness
Re: help me guys please

What is the complete error message?
Forum: BlackBerry Help 01-13-2015, 07:45 PM
Replies: 3
Views: 607
Posted By aiharkness
Re: Blackberry Protect Issue

Did BlackBerry Protect work before, or this the first time you have tried to enable it? What I'm wondering is whether Protect is supported or not on your mobile service provider or in your country. ...
Forum: BlackBerry Help 01-12-2015, 08:23 AM
Replies: 6
Views: 1,104
Posted By aiharkness
Re: BlackBerry ID Account-How do I edit Cellular Carrier

Wasn't aware there was a carrier designation. Either there wasn't back in the day when I created mine, or it was automated, or I just don't remember.
Posted via BlackBerryForums.com Mobile
Forum: BlackBerry Help 01-10-2015, 02:01 PM
Replies: 6
Views: 1,104
Posted By aiharkness
Re: BlackBerry ID Account-How do I edit Cellular Carrier

I don't remember anything about carrier. Just username and password, and username is an email address.

KB32514-How to change or update the BlackBerry ID Username on the BlackBerry smartphone...
Forum: BlackBerry Help 01-04-2015, 02:45 PM
Replies: 2
Views: 1,082
Posted By aiharkness
Re: 8520 bb earpiece stoped working

Is the problem just when using the headphones, or do you have a problem with the the device by itself?

As far as the headphones, wired or wireless? Can you test them with another device?
Forum: BlackBerry Help 12-29-2014, 08:52 AM
Replies: 2
Views: 554
Posted By aiharkness
Re: Help, please!

The password is your BlackBerry ID password?

You say you deleted "it".... Exactly what did you do?

I don't know why BBM is asking for a password, except if you had not successfully logged in at the...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 12-29-2014, 08:39 AM
Replies: 6
Views: 760
Posted By aiharkness
Re: Got mine!

Jack, the Passport is not an option, or just an option you won't consider?
Forum: Social Networking 12-27-2014, 06:38 PM
Replies: 4
hai
Views: 638
Posted By aiharkness
Re: hai

Looks like spam.
Forum: General BlackBerry Discussion 12-27-2014, 06:37 PM
Replies: 4
Views: 823
Posted By aiharkness
Re: Marketing and product availability

Buying unlocked devices and using a compatible carrier that allows BYOD might be the future for individual BlackBerry users. It appears to be my future.
Forum: General BlackBerry Discussion 12-27-2014, 03:06 PM
Replies: 41
Views: 2,916
Posted By aiharkness
Re: Does anyone REALLY think BB will be around in 5 years, seriously?

Just the trolls and BlackBerry hardcore holdouts left now.
Forum: BlackBerry Help 12-23-2014, 06:32 PM
Replies: 2
Views: 729
Posted By aiharkness
Re: Blackberry Curve 9300 3G

To download OTA using the handset you must use the native BlackBerry browser, and point it to Download BlackBerry App World (http://www.blackberry.com/appworld/download)

Here is link to directions...
Forum: General Q10 Series Discussion - BlackBerry 10 12-18-2014, 04:07 PM
Replies: 8
Views: 1,308
Posted By aiharkness
Re: How to reduce surrounding noise during a call

I'm not sure what the Q10 does automatically, but I don't know of anything under the user's direct control on the device.

I would look at bluetooth devices that have noise reduction technology. I...
Forum: BlackBerry Help 12-18-2014, 04:00 PM
Replies: 2
Views: 567
Posted By aiharkness
Re: how do I browse on laptop with Torch 9800

Is this what you want to do ...

How to use Internet Tethering with BlackBerry Desktop Software for PC 6.1 | Inside BlackBerry Help Blog...
Forum: Aftermarket Software 12-18-2014, 03:56 PM
Replies: 1
Views: 676
Posted By aiharkness
Forum: BlackBerry Help 12-18-2014, 03:54 PM
Replies: 1
Views: 777
Posted By aiharkness
Re: touchpad not working and this handheld device includes software... FIX IT FOR ME

And how we're you trying to unlock the device? I'm betting that's the key to the answer, and if I'm right you aren't going to like it.
Forum: General Legacy Device Discussion 12-18-2014, 03:49 PM
Replies: 1
Views: 923
Posted By aiharkness
Re: 8700 network time fault (fixed !)

Yes, 30+ seconds is important. For what it's worth, in some rare instances it may take a second or third battery pull to correct an issue. It's been known to happen.

The 8700 was a great device. ...
Forum: General 9800 Series Discussion - Torch 12-16-2014, 05:28 PM
Replies: 2
Views: 1,561
Posted By aiharkness
Where, what step, are you having a...

Where, what step, are you having a problem?
Posted via BlackBerryForums.com Mobile
Forum: BlackBerry Help 12-11-2014, 07:03 PM
Replies: 1
Views: 547
Posted By aiharkness
Re: JVM error 545 reset

Have you looked at the following?

KB12077-"JVM error 545" appears on the BlackBerry smartphone...
Forum: General BlackBerry Passport Discussion - BlackBerry 10 12-06-2014, 07:10 PM
Replies: 1
Views: 748
Posted By aiharkness
Re: Maps on BB Passport BBOS10

For info, this is a privately owned forum. It is not BlackBerry's support forum.

Also, if you haven't already, check out https://blackberry.icanmakeitbetter.com/
Forum: General BlackBerry Discussion 12-06-2014, 02:16 PM
Replies: 2
Views: 1,672
Posted By aiharkness
Re: Blackberry Z10 Stuck Up At Booting Screen

Sounds like more than just battery going dead. First thing I would try is removing the microSD card if you are using one and see what happens. Next thing to try is plug the device into a wall...
Forum: General PlayBook Discussion 12-03-2014, 04:20 PM
Replies: 2
Views: 669
Posted By aiharkness
Re: Help! Playbooks volume keeps reverting to absolute max!

Could be broken or dirty contacts in the button. That is my guess. I'm not sure how you would clean it. Actually, my guess is it is broken.

Try a reset. Hold the power button and the up and...
Forum: RIM Software 11-29-2014, 09:46 PM
Replies: 897
Attention: JL_Cmder
Views: 1,232,154
Posted By aiharkness
Re: JL_Cmder

Do you have the BlackBerry data service on your line. Regular mobile data won't work for BlackBerry data such as the native push email. If you don't, or if you haven't received the service books,...
Forum: General 9900 Series Discussion - Bold Touch 11-29-2014, 07:49 PM
Replies: 2
Views: 659
Posted By aiharkness
Re: [HELP]Does anyone know what this icon stands for?

Not sure. I'm guessing it is associated with an app and GPS or location services.
Forum: General Z10 Series Discussion - BlackBerry 10 11-27-2014, 08:58 AM
Replies: 5
Views: 610
Posted By aiharkness
Re: drained empty very fast since this week

The battery life on the Z10 isn't really that good. You've probably done what you can do, but see Ten tips and tricks to extend your BlackBerry Z10 battery life | CrackBerry.com...
Forum: BlackBerry Help 11-26-2014, 01:52 PM
Replies: 2
Views: 603
Posted By aiharkness
Re: email activation

BBOS? First question: Do you have the BlackBerry data service? Regular mobile data won't work for BlackBerry data services.
Forum: General BlackBerry Discussion 11-18-2014, 04:54 PM
Replies: 41
Views: 2,916
Posted By aiharkness
Re: Does anyone REALLY think BB will be around in 5 years, seriously?

BlackBerry will outlive the inept lawyers, but sadly the trolls are always with us.
Posted via BlackBerryForums.com Mobile
Forum: General BlackBerry Discussion 11-16-2014, 04:17 PM
Replies: 41
Views: 2,916
Posted By aiharkness
Re: Does anyone REALLY think BB will be around in 5 years, seriously?

Note to self: If BlackBerry too challenging for lawyer, find another lawyer.
Forum: General BlackBerry Passport Discussion - BlackBerry 10 11-11-2014, 06:10 PM
Replies: 1
Views: 773
Posted By aiharkness
Re: Convert power key to lock key?

No, not out of the box anyway. If there is an app that provides that functionality, I don't know.

I'm hoping there will be a keyboard shortcut (like K) on keyboard models in the future.
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