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Search took 0.10 seconds. Search: Posts Made By: Puddin
Forum: BES Admin Corner 02-24-2009, 06:03 PM
Replies: 8
Views: 6,162
Posted By Puddin
Antivirus Exclusions

Does anyone have recommendations on antivirus exclusions for a BES - ext 2005 sql db. Should just the BES install dir be excluded? Does it make a difference?

Thanks,
Forum: BES Admin Corner 02-06-2009, 05:00 PM
Replies: 4
Views: 1,053
Posted By Puddin
In reply to your questions about how many devices...

In reply to your questions about how many devices are in each storage group, I would have to say that it is just a free for all. No rhyme or reason. We have a 'unique' exchange environment where...
Forum: BES Admin Corner 02-04-2009, 07:30 PM
Replies: 4
Views: 1,053
Posted By Puddin
It's a Microsoft cluster with active/passive. ...

It's a Microsoft cluster with active/passive.
Back end data is a NetApp connected via iscsi
There are four storage groups. Each one is group out into four sub storage groups. Each having seperate...
Forum: BES Admin Corner 02-04-2009, 12:33 PM
Replies: 4
Views: 1,053
Posted By Puddin
Ratio to BB devices to Agent count

I was curious to know if there is a magic formula between blackberry devices and agent counts.

My underlieing issue is that email is always sent to devices randonly in chunks and not flow fluidly....
Forum: BES Admin Corner 12-26-2008, 11:41 AM
Replies: 3
Views: 790
Posted By Puddin
For future reference, also try pushing the...

For future reference, also try pushing the service books again, and/or having the user recreate a new encryption key.
Forum: BES Admin Corner 11-21-2008, 04:27 PM
Replies: 6
Views: 5,313
Posted By Puddin
Just put the proxy in transparent mode and not...

Just put the proxy in transparent mode and not have any proxy settings at all.
Forum: BES Admin Corner 08-12-2008, 04:34 PM
Replies: 8
Views: 3,766
Posted By Puddin
We already have external spam filtering by a...

We already have external spam filtering by a third party - . The issue is that if something does get through and it does match the client blocked list, it still shows up on the blackberry but not in...
Forum: BES Admin Corner 08-11-2008, 01:27 PM
Replies: 8
Views: 3,766
Posted By Puddin
'blocked senders' email gets through to BB, but not outlook

I have had a few instances where email that obviously matches a 'blocked senders' list and gets through to the blackberry, but is still filtered at the client and gets sent to the 'junk' folder in...
Forum: BES Admin Corner 05-02-2008, 01:34 PM
Replies: 9
Views: 1,998
Posted By Puddin
Does anyone think by having this patch on the BES...

Does anyone think by having this patch on the BES it could affect performance with the threads/agents? From what I've searched, it's bad to have it applied to the exchange server.
Forum: BES Admin Corner 05-02-2008, 10:34 AM
Replies: 9
Views: 1,998
Posted By Puddin
I would have known if the exchange srv went down...

I would have known if the exchange srv went down and would have appropriateley chalked it up to that. Support and I have been going round and round on this. I realize it's a communications problem,...
Forum: BES Admin Corner 05-02-2008, 10:24 AM
Replies: 9
Views: 1,998
Posted By Puddin
I looked on the exchange server and KB902400 is...

I looked on the exchange server and KB902400 is not installed, but I did find it installed on the BES. Would this have the same effect of blocking UDP communication issues?
Forum: BES Admin Corner 05-02-2008, 09:58 AM
Replies: 9
Views: 1,998
Posted By Puddin
I'm seeing these errors in the event log: ...

I'm seeing these errors in the event log:


Error: BlackBerry Router:
[SERVICE_RELAY_SESSION:S9870052:00993648] Service transaction not found. SERVICESESSION_TAG=27735747
Forum: BES Admin Corner 05-02-2008, 09:47 AM
Replies: 9
Views: 1,998
Posted By Puddin
What do blocked worker threads really mean?

I've been fighting blocked worker threads for a while now. We're running exchange 2003 in a clustered environment with a shared stoage back end. Running BES 4.1.5 (recently upgraded). External sql...
Forum: BES Admin Corner 04-17-2008, 02:00 PM
Replies: 96
Views: 15,925
Posted By Puddin
The DL finished for the upgrade download. There...

The DL finished for the upgrade download. There is a doc directory but points to blackberry's web site which shows docs for previous versions but not 4.1 SP5. huh?
Forum: BES Admin Corner 04-17-2008, 01:49 PM
Replies: 32
Views: 15,984
Posted By Puddin
This will be nice (if it's really fixed). It's...

This will be nice (if it's really fixed). It's been an issue for a long time. Especially with rescheduled meetings and rescheduled - reocurring meetings. Sometimes it's just a bug. Usually I end...
Forum: BES Admin Corner 04-17-2008, 01:30 PM
Replies: 63
Views: 6,341
Posted By Puddin
hehe - just keep asking the boss to use theirs...

hehe - just keep asking the boss to use theirs because you can't remember the menus. That will get them. I've had one since day 1 - company paid for of course.
Forum: BES Admin Corner 04-17-2008, 12:35 PM
Replies: 96
Views: 15,925
Posted By Puddin
Mine dumped too. Starting over.

Mine dumped too. Starting over.
Forum: BES Admin Corner 04-17-2008, 12:08 PM
Replies: 14
Views: 1,704
Posted By Puddin
Before the upgrade/move, I was receiving a...

Before the upgrade/move, I was receiving a tremendous amount of agent errors - this has been reduced dramatically. There was errors in the logs where MSDE couldn't handle the number of db...
Forum: BES Admin Corner 04-17-2008, 12:00 PM
Replies: 96
Views: 15,925
Posted By Puddin
There appears to be two downloads. One for the...

There appears to be two downloads. One for the SP5 and one for SP5 Upgrader.

Whats the difference?
Forum: BES Admin Corner 04-16-2008, 01:46 PM
Replies: 14
Views: 1,704
Posted By Puddin
We just did this exact thing last week. It went...

We just did this exact thing last week. It went pretty smooth. Everything everyone says is correct. Make sure you also get all of the MDS databases. Most people don't use MDS and that was a...
Forum: BES Admin Corner 03-27-2008, 10:37 AM
Replies: 91
Views: 27,386
Posted By Puddin
I was wondering if the end users really found...

I was wondering if the end users really found value in this product.
Forum: BES Admin Corner 02-21-2008, 12:26 PM
Replies: 64
Views: 6,879
Posted By Puddin
Hopefully RIM is actually recording it for later...

Hopefully RIM is actually recording it for later playback, assuming that it is even going forward.
Forum: BES Admin Corner 02-21-2008, 12:18 PM
Replies: 64
Views: 6,879
Posted By Puddin
Well it's a good thing this wasn't for anything...

Well it's a good thing this wasn't for anything 'important'.
Forum: BES Admin Corner 02-21-2008, 12:09 PM
Replies: 64
Views: 6,879
Posted By Puddin
Same error here. Bah!

Same error here.

Bah!
Forum: BES Admin Corner 09-06-2007, 01:29 PM
Replies: 5
Views: 833
Posted By Puddin
Notes to Exchange

We're doing the same thing right now. What do you want to know?

Ken
Forum: BES Admin Corner 05-07-2007, 03:52 PM
Replies: 1
Views: 678
Posted By Puddin
Messages ok - No calendar???

I've setup a new exchange environment. We're migrating from lotus notes to exchange. Email flows ok. No issues there. Calendar entries make it to the inbox in outlook, but are not forwarded to...
Forum: BES Admin Corner 03-12-2007, 03:57 PM
Replies: 0
Views: 700
Posted By Puddin
BES Hardware - Exchange

We will be migrating from Lotus Notes to Exchange this summer. I need to spec some server hardware for our new BES. I'm mostly familiar with the Notes environment, but not the exchange side.
...
Forum: BES Admin Corner 12-21-2006, 11:13 AM
Replies: 2
Views: 898
Posted By Puddin
Yes, That's how we set it up. A dedicated notes...

Yes, That's how we set it up. A dedicated notes server with BES. All other mail files are on other servers throughout the world. The person document dictates where the mail file exists and that's...
Forum: BES Admin Corner 11-28-2006, 07:23 PM
Replies: 14
Views: 2,546
Posted By Puddin
Noia BB Connect

Do you have a capitol B on the left side designated that the blackberry service is turned on and operational?

One time I had to delete and recreate the account on the BES before it would take.
...
Forum: BES Admin Corner 11-28-2006, 07:21 PM
Replies: 8
Views: 1,701
Posted By Puddin
Attachments

This happened to me once. Support had me go into add/remove programs BES - click on advanced and do a repair of installed services related to the attachment service. This fixed it for me.

Ken
Forum: BES Admin Corner 10-03-2006, 05:18 PM
Replies: 8
Views: 3,396
Posted By Puddin
Do you see the RIM message in the users inbox? ...

Do you see the RIM message in the users inbox?
Does the server have permissions to the users mail file?

Ken
Forum: BES Admin Corner 10-03-2006, 05:15 PM
Replies: 16
Views: 5,301
Posted By Puddin
Failover delay

Does the BB server have a connection document to both servers?

Ken
Forum: BES Admin Corner 06-12-2006, 04:09 PM
Replies: 6
Views: 1,116
Posted By Puddin
Is it a requirement for encrypted email to be on...

Is it a requirement for encrypted email to be on Notes 7.x? or will it also work in 6.x?

Ken
Forum: BES Admin Corner 04-28-2006, 01:58 PM
Replies: 2
Views: 1,697
Posted By Puddin
Install 411 wirelessly?

I've searched around and found topics on installing software via policy wirelessly, but I'm trying to install the 411 app. It doesn't appear to be a real application that is installed, just an app...
Forum: BES Admin Corner 03-22-2006, 07:22 PM
Replies: 2
Views: 1,187
Posted By Puddin
Cannot connect to remote SQL - Notes

I'm getting ready to move my existing installation onto a new hardware platform and a real sql server (not local msde).

I'm having issues trying to get the BES to talk to the remote sql server via...
Forum: BES Admin Corner 01-12-2006, 05:55 PM
Replies: 1,020
Views: 139,360
Posted By Puddin
Has anyone got this up and running on a lotus...

Has anyone got this up and running on a lotus notes bes server?
Any tweaks to make?

Thanks,

Ken
Forum: BES Admin Corner 01-12-2006, 04:50 PM
Replies: 3
Views: 1,672
Posted By Puddin
I'm pretty sure that prior to 4.0, BES didn't use...

I'm pretty sure that prior to 4.0, BES didn't use sql.

Ken
Forum: BES Admin Corner 01-12-2006, 04:30 PM
Replies: 3
Views: 1,128
Posted By Puddin
Not trying to be smart, but is the time zone and...

Not trying to be smart, but is the time zone and time set correctly before starting the wireless activation?

Ken
Forum: BES Admin Corner 01-12-2006, 04:25 PM
Replies: 1
Views: 1,605
Posted By Puddin
8700 - Preferred Network list

The new 8700's now have a preferred network list that allows the end user to configure.

My question is, does anyone think this is a potential pitfall to have this information available to the...
Forum: BES Admin Corner 10-04-2005, 12:23 AM
Replies: 6
Views: 1,319
Posted By Puddin
Ice, We've been running 4.0 with notes - now on...

Ice,
We've been running 4.0 with notes - now on SP2. Everything works fine. What are your issues?

Ken
Forum: BES Admin Corner 10-03-2005, 06:52 PM
Replies: 1
Views: 1,202
Posted By Puddin
Favorite Corporate software?

I was just wondering what everyone thought was the best corporate add on software to use on their blackberries. Here we have these devices..can it do more than just email? So I thought I would...
Forum: BES Admin Corner 09-13-2005, 10:41 AM
Replies: 1
Views: 947
Posted By Puddin
Int'l Dialing

Are there any tips/tricks for when users travel int'l and have their address book setup in the standard format, i.e. 1-xxx-xxx-xxxx, when dialing the US when traveling int'l?

Of do they just need...
Forum: BES Admin Corner 08-11-2005, 10:39 AM
Replies: 3
Views: 1,137
Posted By Puddin
Start//Settings//Control Panel//Add-Remove...

Start//Settings//Control Panel//Add-Remove Programs
Highlight the BES and click on Support Information.
Forum: BES Admin Corner 06-21-2005, 11:50 AM
Replies: 7
Views: 2,433
Posted By Puddin
This sounds like your AD admins have set strict...

This sounds like your AD admins have set strict policies on your servers.
I recently went through the same. Make sure the user has rights to log in as a service.

Ken
Forum: BES Admin Corner 06-21-2005, 11:36 AM
Replies: 2
Views: 1,463
Posted By Puddin
Check the device's filters and make sure it sends...

Check the device's filters and make sure it sends 'all' mail to the handheld, not just the TO and CC's.

Ken
Forum: BES Admin Corner 06-06-2005, 06:28 PM
Replies: 1
Views: 1,485
Posted By Puddin
Checkmark on sent mail

BES 4.0 SP1
Lotus notes 6.5.1
I have a user that thinks he would like to turn off the check mark sent mail on the handheld device but at the same time saving a copy in his sent mail. Is this...
Forum: BES Admin Corner 06-06-2005, 06:18 PM
Replies: 16
Views: 5,398
Posted By Puddin
bchen, Not to come off wrong, but I assume your...

bchen,
Not to come off wrong, but I assume your using the admin client hooked to a device via a USB to assign hardware to accounts.
Forum: BES Admin Corner 05-26-2005, 10:31 AM
Replies: 5
Views: 1,601
Posted By Puddin
Read/unread mail flags not sync'ing

BES 4.0 SP1
Lotus notes 6.5.1.
Handheld sw 4.x
I have a user that for whatever reason the read/unread flags just won't keep in sync. Of course he is a remote user and I can't get my hands on it. ...
Forum: BES Admin Corner 05-26-2005, 10:24 AM
Replies: 4
Views: 1,572
Posted By Puddin
Have you tried regenerating a new encryption key?

Have you tried regenerating a new encryption key?
Forum: BES Admin Corner 05-24-2005, 01:42 PM
Replies: 3
Views: 1,221
Posted By Puddin
Post 4.0 BES SP1 Hotfix's

If anyone noticed or cares, there are post SP1 4.0 hot fixes available.

Ken
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