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Search: Posts Made By: lauragal
Forum: RIM Software 03-18-2007, 09:54 PM
Replies: 571
Attention: Remove IT Policy
Views: 372,590
Posted By lauragal
John and Jagga, Thanks!!! Trust me, I was...

John and Jagga,

Thanks!!! Trust me, I was sweating all the way!!!!! But I do feel like a pro now!!!! I am no longer on a BES at work so now worries there - they were the ones who caused this...
Forum: RIM Software 03-17-2007, 01:31 AM
Replies: 571
Attention: Remove IT Policy
Views: 372,590
Posted By lauragal
Never mind!! I successfully removed the IT...

Never mind!!

I successfully removed the IT Policy!!!! Now I just have to figure out how to get my email accounts back!!

Thanks again
Laura
Forum: RIM Software 03-17-2007, 01:22 AM
Replies: 571
Attention: Remove IT Policy
Views: 372,590
Posted By lauragal
I am about to shoot myself!!!!! I was finally...

I am about to shoot myself!!!!! I was finally able to download DM 4.2.1 SP1. Got it working. Downloaded policy.bin. Wiped my BB.

Believe it or not - I cannot get to the next step. "From the...
Forum: RIM Software 03-17-2007, 12:17 AM
Replies: 571
Attention: Remove IT Policy
Views: 372,590
Posted By lauragal
Hi Jagga, Thanks for the suggestion - but I'm...

Hi Jagga,

Thanks for the suggestion - but I'm not sure what you mean. I do have an Intel-based CPU (MacBookPro), and if I can do this via Boot Camp, without having to fool around with my daughter's...
Forum: RIM Software 03-16-2007, 11:26 PM
Replies: 571
Attention: Remove IT Policy
Views: 372,590
Posted By lauragal
Update: Cannot even seem to install DM 4.2.1 SP1...

Update:

Cannot even seem to install DM 4.2.1 SP1 to the PC. Keep getting error messages. Will have to wait until I can get my hands on my daughter's XP PC. What a total waste of a day!!!

Laura
Forum: RIM Software 03-16-2007, 10:38 PM
Replies: 571
Attention: Remove IT Policy
Views: 372,590
Posted By lauragal
Thanks so much for your time and help,...

Thanks so much for your time and help, John.

I'll give it a shot on Vista. I don't have access to my daughter's XP machine right now - she took it with her and will be back tomorrow. So if this...
Forum: RIM Software 03-16-2007, 10:26 PM
Replies: 571
Attention: Remove IT Policy
Views: 372,590
Posted By lauragal
Thanks John (we must have been posting at the...

Thanks John (we must have been posting at the same time!)

I am downloading the version you suggested now, to see if that will work.

Thanks again!

Laura (sorry to be such a pain)!
Forum: RIM Software 03-16-2007, 10:15 PM
Replies: 571
Attention: Remove IT Policy
Views: 372,590
Posted By lauragal
Well, I can tell you that it the Desktop Manager...

Well, I can tell you that it the Desktop Manager that came with my BB 7130e does not recognize my BB after downloading the manager to a Vista computer. I don't know if Vista is the problem or it's...
Forum: RIM Software 03-16-2007, 08:22 PM
Replies: 571
Attention: Remove IT Policy
Views: 372,590
Posted By lauragal
Oh, okay! Sorry about all of the questions. ...

Oh, okay! Sorry about all of the questions. Unfortunately, the IT techs at work won't be able to help me out as they have already told me that my service provider has to fix the problem!

I'm going...
Forum: RIM Software 03-16-2007, 07:44 PM
Replies: 571
Attention: Remove IT Policy
Views: 372,590
Posted By lauragal
John, OMG - I cannot believe the trouble I am...

John,

OMG - I cannot believe the trouble I am having with this! I talked with a tech at Verizon/Blackberry and they are not willing to help with something that goes into the registry of a...
Forum: RIM Software 03-16-2007, 07:05 PM
Replies: 571
Attention: Remove IT Policy
Views: 372,590
Posted By lauragal
Thanks John! I guess that is what I'll have to...

Thanks John!

I guess that is what I'll have to do. The tech people at my job, and at Verizon/Blackberry don't seem to have a clue!!

Thanks alot.

Laura
Forum: General Legacy Device Discussion 03-16-2007, 06:57 PM
Replies: 16
Views: 1,196
Posted By lauragal
I am having the same issue. I'm on a Mac, and...

I am having the same issue. I'm on a Mac, and the IT Policy cannot be removed as per the instructions without a PC.

I'm on hold now, as we speak, with customer support for BB/Verizon. I'll let you...
Forum: RIM Software 03-16-2007, 06:50 PM
Replies: 571
Attention: Remove IT Policy
Views: 372,590
Posted By lauragal
Okay, I have just about wasted the whole day...

Okay, I have just about wasted the whole day trying to resolve this problem!! I finally had to call Verizon/Blackberry Tech Support and I wiped out the BB and reloaded everything.

After hanging up...
Forum: General BlackBerry Discussion 03-16-2007, 11:48 AM
Replies: 7
Views: 618
Posted By lauragal
Thanks JS! I'll give it a try!

Thanks JS!

I'll give it a try!
Forum: RIM Software 03-16-2007, 01:21 AM
Replies: 571
Attention: Remove IT Policy
Views: 372,590
Posted By lauragal
Can someone give me step by step instructions on...

Can someone give me step by step instructions on how to do this using a Mac? Sorry, I am new to Blackberry. I posted in another thread, and have not been able to resolve my problem.

I own my...
Forum: General BlackBerry Discussion 03-16-2007, 01:12 AM
Replies: 7
Views: 618
Posted By lauragal
I don't think this will work for me - I'm using a...

I don't think this will work for me - I'm using a Mac and do not have desktop software for Mac (I just downloaded PocketMac), and these instructions look like they're for Windows only.

Thanks...
Forum: General BlackBerry Discussion 03-16-2007, 12:37 AM
Replies: 7
Views: 618
Posted By lauragal
Thanks rjw! I'll go check it out now. Laura

Thanks rjw!

I'll go check it out now.

Laura
Forum: General BlackBerry Discussion 03-16-2007, 12:13 AM
Replies: 7
Views: 618
Posted By lauragal
Thank you Patrick for your quick reply! I'm a...

Thank you Patrick for your quick reply!

I'm a novice, so I'm not really sure what you mean. How can I back up my BB if I haven't any computer software to sync (I have a Mac, and although I know...
Forum: General BlackBerry Discussion 03-15-2007, 11:53 PM
Replies: 7
Views: 618
Posted By lauragal
Sooooooo frustrated!!!!!!

Hi!

I'm hoping someone here can help me. I bought a Blackberry 7130e. I decided to have my place of employment use the BES services so that I could receive my work email on my BB. After they set...
Forum: General Legacy Device Discussion 03-13-2007, 01:50 PM
Replies: 2
Views: 559
Posted By lauragal
I am having the same problem. I have not been...

I am having the same problem. I have not been able to delete about 10 messages since last December. At first it was only two messages. After I had my company disconnect Exchange through BES (It...
Forum: Mac Users Corner 02-01-2007, 08:43 PM
Replies: 0
Views: 734
Posted By lauragal
problem downloading a program

Hi all -

I am currently trying to download a program onto my Blackberry (7130e), but after I hit "get link", I get an error message "HTTP Error 406: Not Acceptable".

Then it says "The page you are...
Forum: BlackBerry Themes 09-24-2006, 01:16 PM
Replies: 14
Views: 1,322
Posted By lauragal
Removing the battery from the back of the phone...

Removing the battery from the back of the phone did the trick!!! Thanks so much for everyone's help!!

Laura
Forum: BlackBerry Themes 09-23-2006, 08:38 PM
Replies: 14
Views: 1,322
Posted By lauragal
Sorry I did not respond right away! I was away...

Sorry I did not respond right away! I was away and just got back.

I have gone into options, and the only themes there are the 3 that came with the Blackberry. This is really baffling to me,...
Forum: BlackBerry Themes 09-20-2006, 11:49 PM
Replies: 14
Views: 1,322
Posted By lauragal
Hi Fizz! Sorry to bother you again, but I have...

Hi Fizz!

Sorry to bother you again, but I have downloaded (OTA) a few themes, downloaded the plasmic theme reader (got confirmation after both downloads that they successfully downloaded), but...
Forum: BlackBerry Themes 09-19-2006, 07:34 PM
Replies: 14
Views: 1,322
Posted By lauragal
Thanks alot, Fizz!

Thanks alot, Fizz!
Forum: BlackBerry Themes 09-19-2006, 10:13 AM
Replies: 14
Views: 1,322
Posted By lauragal
Never mind!!! I think I may have found...

Never mind!!! I think I may have found something!

Thanks

Laura
Forum: BlackBerry Themes 09-19-2006, 10:11 AM
Replies: 14
Views: 1,322
Posted By lauragal
Thanks guys! However, I have looked at the...

Thanks guys! However, I have looked at the Themes area for hours, and still cannot figure it out!!! I cannot find an OTA link that works! The link is either dead, or it is a download.

I also...
Forum: BlackBerry Themes 09-19-2006, 12:21 AM
Replies: 14
Views: 1,322
Posted By lauragal
OTA themes for 7130e

Hi All,

I'm a newbie to both this site and the Blackberry. I am soooo confused. I am using a Mac and cannot load the CD/software that came with my Verizon 7130e onto my computer, as it is...
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