Do you have Desktop Manager loaded to the PC?
If so, remove the BB from the USB. Check the settings for Mass Storage Mode on the BB from the link I gave you.
Pull the battery on the BB (while powered on) replace and reboot the BB.
Reboot the PC.
Plug in the BB to the USB, give it a couple minutes.
Then try My Computer, looking at drive e, f, or g, normally, for a "removable drive".
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