Well, I tried various combinations of removing/installing software and or XML files, but nothing seemed to work. I finally broke down and used the javaloader technique, and I'm happy to report it worked fine. It was a bit nerve-racking, though, as there were several times when the BB seemed to "hang" for quite awhile. I am also happy to report that this technique fixed my problem with the web client service book having been disabled via corporate BES policy. What I did prior to wiping clean my BB was to take a full backup, and then immediately after reloading all the software I restored all the data *except* for the service books. After doing this I had to logon to the BWC site to send the BB a new web client service book, but once I did things were fine. I don't know if anyone else has had similar experiences, but it seems like this technique can be used to gain full BWC access if your corporate BES policy disables the feature.
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