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jjmach · 06-10-2009, 12:30 PM

That seems to be the message when the device does not have at least 4.3 OS version. Try to upgrade it first, then you can do the rest to factory.

Regards

06-10-2009, 12:30 PM	#453
jjmach Talking BlackBerry Encyclopedia Join Date: Dec 2007 Model: 8830 OS: 4.5.0.101 PIN: N/A Carrier: Sprint Posts: 293	That seems to be the message when the device does not have at least 4.3 OS version. Try to upgrade it first, then you can do the rest to factory. Regards
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