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Old 12-16-2005, 11:39 PM   #1
Tim Koltek
Thumbs Must Hurt
 
Join Date: May 2005
Location: Bay Area
Model: 8700g
Carrier: T-Mobile
Posts: 183
Default Lanlogic Screws Hundreds Of Users

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Hosted Exchange provider "Lanlogic" had a server fail this week leaving 600+ users without email. It's now THREE DAYS latter, and the server has *still* not been restored.

It appears the initial outage was compounded by lack of a recovery plan and general incompetence. Instead of recovering from backups (which they may not even have?) they chose to try and repair a corrupted database. In the process they put the sever back on-line (bad idea) before they had restored data which wiped the users cached content in Outlook.

If you're looking for a hosted provider, I would not recommend Lanlogic.
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