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Old 02-20-2010, 10:58 PM   #1
jabo052
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Join Date: Feb 2008
Location: Sandy Springs, Georgia
Model: 9630
Carrier: Verizon
Posts: 54
Default Need help with reinstalling the OS on my 522 Tour

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Let me preface this by saying that I've done probably 6 OS upgrades, all with DM, and have never had a problem. I'd consider myself average when dealing with these issues. I've done a fairly decent job of researching, but something isn't right...maybe me.

Today I switched out a fresh charged battery for a dead battery and got the Reload Software: 522(IIRC) message. Although I had issues with JL comm, I'll assume that a wipe is a wipe and that's what I got since Reload Software: 507 showed up.

Assuming that I did wipe the Tour, I'll move on to my next efforts. I've tried DM and app loader as far as reinstalling an OS. In both cases, I've tried hooking up the USB cable, first, then putting the battery in and I've tried battery first, then cable. If it matters, I have to enter a password since I have that setup.

When attempting to use app loader, I enter my password and get this and that's as far as I get:


With DM, I enter my password and the process starts.....


......until it gets to this(Notice stage 2 of 6):


I hit retry and it says stage 2 is completed, but then gets to point in stage 3 where it does the same. I hit retry again, but it never progresses any further. When I hit cancel, I get some message about a reboot, though I know a reboot won't happen with the 522 or 507.

If I can't figure this out, I'll just take it to Verizon, though I don't know if they'll replace it since I wiped it. I know they would had I taken it when it first bricked, but I though I could figure this out.

Any help would be greatly appreciated. Thanks.
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