Quote:
Originally Posted by watafu
Hmm I guess I explained the situation badly, basically i tried to use the blackberry app loader application and when it asks you to plug your phone in and enter your pin, which I did, it wouldnt accept it, so upon unplugging my phone to use it, it continued to tell my my password to unlock it as incorrect and rather than displaying the astrericks that it normally does when you enter the unlock password it was displaying my password so I know that neither the keys are not faulty nor the password is incorrect. Its simply not accepting my password anymore.
It might be worthy to note that the first time I plugged it into the laptop, the laptop crashed, not sure if that would have effected it in any way but im not sure. Im self employed n have the phone for personal use but it contains a lot of contacts I cant really afford to lose and seeing as i cannot regain access to my phone, cannot backup the phone (yes im an idiot and have not backed it up in the past, lesson learnt there). Wiping isnt really an option either.
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Like I said earlier... how you reached this point is completely irrelevant and doesn't change your course of action for moving forward.
You're stuck in a position that you can only get out of in 2 ways:
1. Miraculously type in the password that the BlackBerry is looking for and unlock the device. You have 1 chance to get it right before the device wipes and you have to start over.
2. Intentionally enter an incorrect password to wipe the device and start over.
Those are your only two options.