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PDADoc · 05-14-2010, 03:20 AM

I just got a BlackBerry Bold 9700 that I'm using with BES and it's working fine, but I'm having trouble setting up the S/MIME portion of it on Desktop Messenger 5.0.1.

I downloaded and installed the BlackBerry S/MIME add-on package, but when I launch Desktop Manager, the option to manage certificates isn't available at all, even after restarting the computer, it doesn't come up, so I can't add any digital certificates to my device.

I downloaded v4.1 of the S/MIME package, was that the right one to use? Has anyone else seen this happen, and if so, is there a relatively simple solution?

Any help is appreciated!

05-14-2010, 03:20 AM	#1
PDADoc Knows Where the Search Button Is Join Date: Aug 2005 Location: New York City Model: 9780 PIN: Ask Me Carrier: AT&T, Vodaphone (UK), T-Mobile (Germany) Posts: 25	Desktop Manager and S/MIME problems Please Login to Remove! I just got a BlackBerry Bold 9700 that I'm using with BES and it's working fine, but I'm having trouble setting up the S/MIME portion of it on Desktop Messenger 5.0.1. I downloaded and installed the BlackBerry S/MIME add-on package, but when I launch Desktop Manager, the option to manage certificates isn't available at all, even after restarting the computer, it doesn't come up, so I can't add any digital certificates to my device. I downloaded v4.1 of the S/MIME package, was that the right one to use? Has anyone else seen this happen, and if so, is there a relatively simple solution? Any help is appreciated! __________________ _________________________ The PDA Doc! BlackBerry Bold 9780 BlackBerry PlayBook 64GB Last edited by PDADoc; 05-14-2010 at 03:22 AM..
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