BlackBerry Forums Support Community - View Single Post - Problem regarding 9700 w/AT&T Visual Voicemail

daoswald · 05-25-2010, 02:21 AM

I had the same issue others have mentioned here, with my 9700. I couldn't figure out why I could listen to a Visual Voicemail message (adjusting its volume to an appropriate level), then exit VVM, and upon reopening it find that I'm at the original (muted) volume again.

Finally through some experimentation I discovered the following: VVM volume is linked to the Media Player volume. So if I'm listening to music, and then mute the music... then exit out of Media Player, when I listen to a VVM message, it will be muted too. If, within Media Player, I set the volume to full-blast, when I listen to my VVM, it will be full volume too.

I hope this helps others. It really is a quirk that ought to be worked out. Who wants to have to adjust their voice mail volume every time the listen to the media player?

05-25-2010, 02:21 AM	#12
daoswald New Member Join Date: May 2010 Location: Los Angeles Model: 9800 PIN: N/A Carrier: AT&T Posts: 6	VVM volume follows Media Player volume I had the same issue others have mentioned here, with my 9700. I couldn't figure out why I could listen to a Visual Voicemail message (adjusting its volume to an appropriate level), then exit VVM, and upon reopening it find that I'm at the original (muted) volume again. Finally through some experimentation I discovered the following: VVM volume is linked to the Media Player volume. So if I'm listening to music, and then mute the music... then exit out of Media Player, when I listen to a VVM message, it will be muted too. If, within Media Player, I set the volume to full-blast, when I listen to my VVM, it will be full volume too. I hope this helps others. It really is a quirk that ought to be worked out. Who wants to have to adjust their voice mail volume every time the listen to the media player?
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