. . . Or see
How do I resend my service books? - BlackBerryFAQ to resend service books.
And ditto MM . . . just delete the service books that have an email address in them, which will correspond to the CICAL and CMIME service books.
As I say, I'm just going with my gut. Don't know if it will fix the problem. If it doesn't, I suspect the issue is not with you but with the network/carrier/service provider.