BlackBerry Forums Support Community - View Single Post - "Orphans" or "Ghost" messages with BES and exchange 2007.

nobody7290 · 10-20-2010, 04:55 PM

I dont have much experience with deleted items, but:
There is a undelete option in Exchange. It is turned on by default on the inbox and the trash.
Exchange then keeps the messages somwhere until the time x (default 30 days) is reached.
If you turn off this protection, a message is deleted immediately, and it is not recoverable.

Maybe, if the undelete protection is turned off for this mailbox ? Then the messages is deleted immediately, and, the BES needs it to track the message ?

However, if this is true, then, this problem should happen with all messages. But if this only happens for messages which are not in the inbox, then it might be a solution to turn on undelete protectio for all folders in exchange.

10-20-2010, 04:55 PM	#40
nobody7290 BlackBerry Extraordinaire Join Date: Mar 2006 Model: 9700 Carrier: t-mobile Germany Posts: 1,381	I dont have much experience with deleted items, but: There is a undelete option in Exchange. It is turned on by default on the inbox and the trash. Exchange then keeps the messages somwhere until the time x (default 30 days) is reached. If you turn off this protection, a message is deleted immediately, and it is not recoverable. Maybe, if the undelete protection is turned off for this mailbox ? Then the messages is deleted immediately, and, the BES needs it to track the message ? However, if this is true, then, this problem should happen with all messages. But if this only happens for messages which are not in the inbox, then it might be a solution to turn on undelete protectio for all folders in exchange. Last edited by nobody7290; 10-20-2010 at 04:58 PM..
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