[logisticalstyles]

Hi all,
I've been given a new responsibility at my job. I am now the go guy for Blackberry issues. I'm still relatively new to Blackberry; I've only had my company issued phone for a year now.


Today one of my users asked me about the password that is requested when you perform an update. If I remember correctly from the last time I updated, this is a password that the user creates. Is there a way for him to change his password or retrieve it. He can't remember it and I've already checked our BES account and there is none listed that I can see. Can someone help me out with this?

Thanks in advance for any help.