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Old 05-19-2011, 02:27 PM   #4
lprmcnit
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Join Date: May 2010
Model: 8530
PIN: N/A
Carrier: Verizon
Posts: 191
Default Re: Password question

Andi, just a comment..I've never gotten that feature to work properly. I'm not sure if the handheld has to be power cycled after issuing the command, or if there is a delay or whatever, but It has never worked for me on 5-6 attempts over the last year or so. I've basically just told the user they were SOL, and had them restore from whatever backup they might have...I've had them enter the password within a minute or so, or wait up to an hour and it didn't work either way.
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