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Old 05-19-2011, 02:35 PM   #3
lprmcnit
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Join Date: May 2010
Model: 8530
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Carrier: Verizon
Posts: 191
Default Re: Unable to sync; too many contacts?

I've had this happen a couple of times. Even though the user is able to send and receive email and calendar the enterprise activation icon never goes away and it's stuck at 99% or whatever. Like Rambo said, I've thought it was a record that was messed up. What I've done ( keeps the users happy) is since I know everything else is syncing, I either just hide the enterprise activation icon, or do another activation with sync disabled on the server. The new activation will end immediately, the enterprise activation icon goes away, then you turn sync back on on BES and verify the user is getting email. It won't fix the messed up contact ( if there was one) but if you are in a hurry and can't go through all of the contacts, it gets rid of the enterprise activation icon.
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