BlackBerry Forums Support Community - View Single Post

Motorcycle Mama · 11-20-2011, 03:18 PM

Also be aware that the newer OS version have more than one vendor.xml file that they install on the computer.

Search for all of them.

Open the Command Prompt on your computer.
Type in this command. dir /a /s C:\Vendor.xml
Note the location(s) of the file(s) and then delete them.

Try to load the OS again.

11-20-2011, 03:18 PM	#4
Motorcycle Mama BlackBerry Master Join Date: May 2008 Model: 9930 OS: 7.1.0.163 PIN: N/A Carrier: Verizon Posts: 4,351	Re: "NEED HELP" updating OS on 9810 Also be aware that the newer OS version have more than one vendor.xml file that they install on the computer. Search for all of them. Open the Command Prompt on your computer. Type in this command. dir /a /s C:\Vendor.xml Note the location(s) of the file(s) and then delete them. Try to load the OS again.
Offline