[btaylor1]

thanks so much for the thoughtful response and suggestions!

i checked with our it department and there is no imposed policy that would block my saving screen shots

after starting through your instructions, and seeing that the first thing was indeed "Off", i snapped two new screen shots. voila, they showed up in the Camera folder with the car photo previously there.

i guess i will try to test a couple of days from now to see if whatever righted itself will get back out of kilter again (like my "displayed message on locked screen" -- which worked one day but has stopped working past couple of days)

thx again!